General objectives

To gather new information not documented in Business Validation Truth Set

HotKeys

Special Projects

General Requirements

  1. For Disconnected process: Classified as No Answer after 30 seconds when calling

Address

  1. Validate only complete address(house number + address + city + zipcode) on both social media and official website

Social Media

  1. In facebook the agent can take from the top 4 posts important imformation about the business such as: if the business is closed, if they change location, or new phone number.

  1. For GMB this type of url capture is valid:

    (Click on reviews tab to see the latest comment)

Websites

How can I know when to take a website as an official website?

R/

  1. When it has Business Name, Address, Phone Number
  2. Information related to the business
  3. When a third party provides the space to create a website (website example: powered by, create your home page…)
  4. In the domain address has the same business name as the NAP

When do I not consider a website as an official website?

R/

  1. Specific business directories websites
  2. Directories from another country (.ca)
  3. Booking pages (to make appointments)