OP Framing

Study 3 Analysis

Retention

att_1: What is wrong with the apartment? Correct answer: There is a leak

att_1	N
0	24
1	280
NA	1

Retention by condition

label	N
opponent	138
partner	142

Not bad. Around 140 per condition.

Demographics

Race

race	N	Perc
asian	12	4.29
black	30	10.71
hispanic	12	4.29
multiracial	9	3.21
white	214	76.43
NA	3	1.07

Gender

gender	N	Perc
man	146	52.14
woman	130	46.43
NA	4	1.43

Education

edu	N	Perc
GED	74	26.43
2yearColl	39	13.93
4yearColl	118	42.14
MA	38	13.57
PHD	9	3.21
NA	2	0.71

Income

SES

Political ideology

Main DV’s

As a reminder, we asked participants to rate the following behaviors on three dimensions: (1) How likely they are to behave that way in this scenario (alpha = 0.7); (2) How likely their OP is to behave that way in this scenario (alpha = 0.86); and (3) How effective will the behavior be in this scenario (alpha = 0.75).

1. Trying to mislead or deceive my negotiation opponent/partner about my negotiation priorities and positions
2. Being transparent, sharing truthful information about my negotiating priorities and position with my negotiation opponent/partner (R)
3. Acting in a tough, aggressive way toward my negotiation opponent/partner
4. Acting in a friendly, warm way toward my negotiation opponent/partner (R)
5. Trying to anchor the negotiation in my favor by putting forth an extreme proposal and refusing to budge
6. Pursuing a deal by offering my opponent/partner a proposal that is favorable to them (R)
R indicates that the item is reverse-scored

Great, let’s go through our preregistered analyses one by one.

Condition -> Own Behavior

label	Mean	SD
opponent	2.42	0.71
partner	2.17	0.72

t(277.83) = 2.91, p = .004, d = 0.35

Alrighty, we got an effect. LETS GO!

label	compet_you_f	n	compet_you_share
opponent	Likely	27	0.1956522
opponent	Neither	10	0.0724638
opponent	Unlikely	101	0.7318841
partner	Likely	11	0.0774648
partner	Neither	8	0.0563380
partner	Unlikely	123	0.8661972

In other words, people are 2.53 times more likely to engage in competitive behavior when thinking of the counterpart as an opponent vs. a partner.

Item-by-item

People are 2.06 times more likely to mislead or deceive their negotiation opponent than their negotiation partner.

People are 0.98 times more likely to be transparent and share truthful information with their negotiation opponent than their negotiation partner.

People are 1.51 times more likely to act in a tough, aggressive way toward their negotiation opponent than their negotiation partner.

People are 0.88 times more likely to act in a friendly, warm way toward their negotiation opponent than their negotiation partner.

People are 1.22 times more likely to anchor the negotiation in their favor by putting forth an extreme proposal and refusing to budge when thinking of their counterpart as an opponent rather than a partner.

People are 0.95 times more likely to offer their counterpart a proposal that is favorable to them when thinking of their counterpart as an opponent rather than a partner.

Condition -> OP Behavior

label	Mean	SD
opponent	3.64	0.77
partner	3.25	0.79

t(277.98) = 4.27, p < .001, d = 0.51

TWO OUTTA TWO

label	compet_op_f	n	compet_op_share
opponent	Likely	110	0.7971014
opponent	Neither	7	0.0507246
opponent	Unlikely	21	0.1521739
partner	Likely	85	0.5985915
partner	Neither	10	0.0704225
partner	Unlikely	47	0.3309859

In other words, people are 1.33 times more likely to estimate that their counterpart will engage in competitive behavior when thinking of them as an opponent vs. a partner.

Item-by-item

People believe their opponent is 1.33 times more likely than their partner to mislead or deceive them.

People believe their opponent is 0.42 times more likely than their partner to be transparent and share truthful information with them.

People believe their opponent is 1.25 times more likely than their partner to act in a tough, aggressive way toward them.

People believe their opponent is 0.51 times more likely than their partner to act in a friendly, warm way toward them.

People believe their opponent is 1.38 times more likely than their partner to anchor the negotiation in their favor by putting forth an extreme proposal and refusing to budge.

People believe their opponent is 0.78 times more likely than their partner to offer a proposal that is favorable to them.

Condition -> Effectivenss

label	Mean	SD
opponent	2.42	0.73
partner	2.14	0.77

t(277.69) = 3.17, p = .002, d = 0.38

THREE. OUT OF. THREE.
boomdigitty

label	compet_help_f	n	compet_help_share
opponent	Harmful	103	0.7463768
opponent	Helpful	25	0.1811594
opponent	Neither	10	0.0724638
partner	Harmful	124	0.8732394
partner	Helpful	13	0.0915493
partner	Neither	5	0.0352113

In other words, people are 1.98 times more likely to estimate that competitive behavior will be helpful to their outcome when thinking of their counterpart as an opponent vs. a partner.

Item-by-item

People are 1.31 times more likely to believe that misleading or deceiving their opponent will help them in the negotiation, when compared to misleading or deceiving their partner.

People are 0.91 times more likely to believe that being transparent and sharing truthful information with their opponent will help them in the negotiation, when compared to being transparent and sharing truthful information with their partner.

People are 1.78 times more likely to believe that acting in a tough, aggressive way towards their opponent will help them in the negotiation, when compared to acting in a tough, aggressive way towards their partner.

People are 0.85 times more likely to believe that acting in a friendly, warm way towards their opponent will help them in the negotiation, when compared to acting in a friendly, warm way towards their partner.

People are 1.39 times more likely to believe that anchoring the negotiation in their favor by putting forth an extreme proposal will help them in a negotiation with an opponent vs. partner.

People are 1.02 times more likely to believe that offering a proposal that is favorable to their counterpart will help them in a negotiation with an opponent vs. partner.

Exploratory Analyses

Ok, now let’s dig into some of our exploratory stuff.

Components of behaviors

First, let’s break down our DV’s. Each DV has three components: Deceitfulness, Demeanor, Deal-term making. Let’s see the items again before jumping in.

Deceitfulness:
1. Trying to mislead or deceive my negotiation opponent/partner about my negotiation priorities and positions
2. Being transparent, sharing truthful information about my negotiating priorities and position with my negotiation opponent/partner (R)

Demeanor:
3. Acting in a tough, aggressive way toward my negotiation opponent/partner
4. Acting in a friendly, warm way toward my negotiation opponent/partner (R)

Deal-term making:
5. Trying to anchor the negotiation in my favor by putting forth an extreme proposal and refusing to budge
6. Pursuing a deal by offering my opponent/partner a proposal that is favorable to them (R)

R indicates that the item is reverse-scored

Own behavior

label	Construct	M	SD
opponent	deceit	1.86	0.94
opponent	demeanor	2.55	1.00
opponent	dealterm	2.85	1.00
partner	deceit	1.68	0.85
partner	demeanor	2.15	0.96
partner	dealterm	2.68	0.99

Deceit: t(273.41) = 1.66, p = .097, d = 0.20
Demeanor: t(276.91) = 3.41, p < .001, d = 0.41
Deal-term: t(277.53) = 1.41, p = .159, d = 0.17
ok, looks like demeanor is driving this effect.

label	deceit_you_f	n	deceit_you_share
opponent	Likely	14	0.1014493
opponent	Neither	9	0.0652174
opponent	Unlikely	115	0.8333333
partner	Likely	9	0.0633803
partner	Neither	7	0.0492958
partner	Unlikely	126	0.8873239

In other words, people are 1.6 times more likely to engage in deceitful behavior when thinking of the counterpart as an opponent vs. a partner.

label	tough_you_f	n	tough_you_share
opponent	Likely	35	0.2536232
opponent	Neither	15	0.1086957
opponent	Unlikely	88	0.6376812
partner	Likely	20	0.1408451
partner	Neither	17	0.1197183
partner	Unlikely	105	0.7394366

In other words, people are 1.8 times more likely to behave in an aggressive demeanor when thinking of the counterpart as an opponent vs. a partner.

label	anchor_you_f	n	anchor_you_share
opponent	Likely	38	0.2753623
opponent	Neither	32	0.2318841
opponent	Unlikely	68	0.4927536
partner	Likely	40	0.2816901
partner	Neither	32	0.2253521
partner	Unlikely	70	0.4929577

In other words, people are 0.98 times more likely to dictate the deal terms in a competitive way when thinking of the counterpart as an opponent vs. a partner.

OP behavior

label	Construct	M	SD
opponent	deceit	3.69	0.88
opponent	demeanor	3.61	0.95
opponent	dealterm	3.63	0.86
partner	deceit	3.33	0.96
partner	demeanor	3.14	0.93
partner	dealterm	3.27	0.86

Deceit: t(277.19) = 3.31, p = .001, d = 0.40
Demeanor: t(277.55) = 4.19, p < .001, d = 0.50
Deal-term: t(277.79) = 3.49, p < .001, d = 0.42
Wow. For OP behavior, it’s all three.

label	deceit_op_f	n	deceit_op_share
opponent	Likely	103	0.7463768
opponent	Neither	17	0.1231884
opponent	Unlikely	18	0.1304348
partner	Likely	79	0.5563380
partner	Neither	21	0.1478873
partner	Unlikely	42	0.2957746

In other words, people are 1.34 times more likely to think their counterpart will engage in deceitful behavior when thinking of them as an opponent vs. a partner.

label	tough_op_f	n	tough_op_share
opponent	Likely	88	0.6376812
opponent	Neither	27	0.1956522
opponent	Unlikely	23	0.1666667
partner	Likely	69	0.4859155
partner	Neither	27	0.1901408
partner	Unlikely	46	0.3239437

In other words, people are 1.31 times more likely to believe their counterpart will behave in an aggressive demeanor when thinking of them as an opponent vs. a partner.

label	anchor_op_f	n	anchor_op_share
opponent	Likely	94	0.6811594
opponent	Neither	23	0.1666667
opponent	Unlikely	21	0.1521739
partner	Likely	77	0.5422535
partner	Neither	23	0.1619718
partner	Unlikely	42	0.2957746

In other words, people are 1.26 times more likely to think their counterpart will dictate the deal terms in a competitive way when thinking of them as an opponent vs. a partner.

Effectiveness

label	Construct	M	SD
opponent	deceit	2.18	0.97
opponent	demeanor	2.43	0.98
opponent	dealterm	2.65	0.96
partner	deceit	1.92	0.95
partner	demeanor	2.09	0.96
partner	dealterm	2.40	0.98

Deceit: t(277.35) = 2.29, p = .023, d = 0.27
Demeanor: t(277.29) = 2.96, p = .003, d = 0.35
Deal-term: t(277.99) = 2.14, p = .033, d = 0.26
And for effectiveness, it’s all three again. But demeanor has the strongest effect.

label	deceit_help_f	n	deceit_help_share
opponent	Harmful	103	0.7463768
opponent	Helpful	21	0.1521739
opponent	Neither	14	0.1014493
partner	Harmful	121	0.8521127
partner	Helpful	14	0.0985915
partner	Neither	7	0.0492958

In other words, people are 1.54 times more likely to think that engaging in deceitful behavior will be helpful to their outcome when thinking of the counterpart as an opponent vs. a partner.

label	tough_help_f	n	tough_help_share
opponent	Harmful	93	0.6739130
opponent	Helpful	27	0.1956522
opponent	Neither	18	0.1304348
partner	Harmful	111	0.7816901
partner	Helpful	16	0.1126761
partner	Neither	15	0.1056338

In other words, people are 1.74 times more likely to think that behaving in an aggressive demeanor will be helpful to their outcome when thinking of the counterpart as an opponent vs. a partner.

label	anchor_help_f	n	anchor_help_share
opponent	Harmful	79	0.5724638
opponent	Helpful	35	0.2536232
opponent	Neither	24	0.1739130
partner	Harmful	84	0.5915493
partner	Helpful	26	0.1830986
partner	Neither	32	0.2253521

In other words, people are 1.39 times more likely to think dictating the deal terms in a competitive way will be helpful to the outcome when thinking of them as an opponent vs. a partner.

Negotiation Experience

We measured experience with these items:
exp_neg: To what extent are you experienced in negotiations in general? (1 = Extremely Inexperienced to 5 = Extremely Experienced)
exp_landlord: To what extent are you experienced in negotiations that are related to tenant-landlord relations? (1 = Extremely Inexperienced to 5 = Extremely Experienced)
exp_tenantissues: If you have ever been a tenant, have you ever had an issue like the one described above? (Yes; No; Never)
exp_seekadvice: When it comes to tenant-landlord relations, would you be more likely to SEEK advice FROM others or GIVE advice TO others (Seek; Give)?

First, let’s see their distributions in our sample

Now, let’s see how each of these might have an impact interact with condition to have an impact on our dv. As a reminder, we’re basically saying the effect of condition will be stronger for those who have little experience.

General negotiation experience

oh cool. Looks like an effect on effectiveness of competitive behavior. Let’s run a quick linear model.

Estimate Std. Error t value Pr(>|t|) (Intercept) 2.244 0.198 11.358 0.000 labelpartner -0.624 0.283 -2.203 0.028 exp_neg 0.065 0.069 0.952 0.342 labelpartner:exp_neg 0.137 0.102 1.343 0.180

alright. The interaction isn’t significant, but still pretty cool that we see this pattern. And this isn’t even specific to tenant-landlord relations. Let’s take a look.

Experience in tenant-landlord relations

Ok, let’s see the stats:
Own Behavior

Estimate Std. Error t value Pr(>|t|) (Intercept) 2.305 0.140 16.409 0.000 labelpartner -0.315 0.195 -1.616 0.107 exp_landlord 0.052 0.057 0.909 0.364 labelpartner:exp_landlord 0.034 0.081 0.415 0.679

OP Behavior

Estimate Std. Error t value Pr(>|t|) (Intercept) 3.760 0.154 24.442 0.000 labelpartner -0.411 0.214 -1.925 0.055 exp_landlord -0.052 0.063 -0.829 0.408 labelpartner:exp_landlord 0.004 0.089 0.044 0.965

Effectiveness of Behavior

Estimate Std. Error t value Pr(>|t|) (Intercept) 2.387 0.148 16.167 0.000 labelpartner -0.394 0.205 -1.921 0.056 exp_landlord 0.016 0.060 0.268 0.789 labelpartner:exp_landlord 0.053 0.085 0.616 0.538

ok, not a lot here.

Experience of a similar dispute as a tenant

Own behavior

label	exp_tenantissues	Mean	SD
opponent	Yes	2.40	0.76
opponent	No	2.36	0.66
opponent	Never	2.77	0.80
partner	Yes	2.19	0.71
partner	No	2.21	0.73
partner	Never	1.85	0.68

OP behavior

label	exp_tenantissues	Mean	SD
opponent	Yes	3.54	0.85
opponent	No	3.65	0.74
opponent	Never	3.93	0.52
partner	Yes	3.15	0.75
partner	No	3.36	0.80
partner	Never	2.97	0.92

Effectiveness of behavior

label	exp_tenantissues	Mean	SD
opponent	Yes	2.33	0.66
opponent	No	2.39	0.72
opponent	Never	2.89	0.82
partner	Yes	2.15	0.75
partner	No	2.18	0.81
partner	Never	1.83	0.60

Hmm, doesn’t seem to do much. Only for those who have never been tenants, I guess, the label does a lot of work. But as long as you’re a tenant (whether you’ve have a dispute or not), you have a pretty consistent sense of how to behave with your landlord.

Tendency to Seek or give advice on this

Own behavior

label	exp_seekadvice	Mean	SD
opponent	give	2.52	0.71
opponent	seek	2.38	0.71
partner	give	2.19	0.76
partner	seek	2.17	0.71

OP behavior

label	exp_seekadvice	Mean	SD
opponent	give	3.52	0.81
opponent	seek	3.70	0.74
partner	give	3.08	0.84
partner	seek	3.31	0.77

Effectiveness of behavior

label	exp_seekadvice	Mean	SD
opponent	give	2.46	0.72
opponent	seek	2.41	0.73
partner	give	2.09	0.83
partner	seek	2.16	0.75

idk, maybe slightly stronger effect for advice seekers? But nothing to write home about in my opinion.

Perceived integrative potential

We asked about the zero-sum perceptions of this negotiation. Let’s see if there was an effect of condition.

label	Mean	SD
opponent	2.66	0.89
partner	2.68	0.97

t(277.15) = -0.21, p = .832, d = -0.03

There’s nothing here. I think this actually makes our case stronger.

Mediation model 1

condition (partner = 0; opponent = 1) -> OP behavior -> own behavior

B_a = 0.4 (p = 0)
B_b = 0.38 (p = 0)
B_c = 0.25 (p = 0.004)
B_c’ = 0.1 (p = 0.229)

Mediation model 2

condition (partner = 0; opponent = 1) -> behavior effectiveness -> own behavior

B_a = 0.28 (p = 0.002)
B_b = 0.8 (p = 0)
B_c = 0.25 (p = 0.004)
B_c’ = 0.02 (p = 0.641)


Wow. Pretty cool. Both mechanisms completely explain away the variance. That’s pretty gd cool.

Mediation model 23

condition (partner = 0; opponent = 1) -> behavior effectiveness -> OP behavior

B_a = 0.28 (p = 0.002)
B_b = 0.4 (p = 0)
B_c = 0.4 (p = 0)
B_c’ = 0.29 (p = 0.001)

Advice

label	advice
partner	If you do not feel they will negotiate in good faith, make sure you are aware of your legal rights and invoke them during the conversation so they must comply with your wishes or suffer the consequences.
opponent	I would advice them to come up with multiple alternatives for the opponent. For example- fix the hole in the wall or I will terminate my lease. Or, I will fix the hole in the wall, but you will have to deduct some rent every month, etc.
opponent	It is important to be polite, concise and truthful. Tell the facts of the situation and ask for detailed and specific information on how the management company is going to handle this problem.
partner	I advice you to be confident and tell them how serious a problem this is. I would advice you to keep them accountable so they take action.
partner	Make sure to be kind and respectful to your negotiation partner, and make sure they completely understand the situation. If you are not respectful and do not properly inform them of everything, they are unlikely to properly help you.
opponent	I would recommend them to stand their ground and not settle for less. They should know their worth and be prepared to take their business elsewhere.
partner	I would tell them to be totally honest about the situation. I would be polite yet firm in my request to break the lease without penalty because of the mouse situation.
partner	I would tell them to not back down, and that the landlord needs to do what is right, whether it be make the repairs or let the lease go.
partner	I would tell them to be truthful and honest in their negotiation. Explain that you would like to terminate the lease because those issues are potential health problems.
opponent	State your case as honestly and concisely as possible. If they refuse to cooperate then point out the code/law violations they are breaking by doing so.
opponent	I will tell them to be positive as they are meeting for the first time and try to give him a chance then if there is reluctance in fixing the problem he can terminate the lease agreement
partner	The advice I would give would be to stick with it. If you’re serious about this and really want something to happen, you have to mean it and not back down. Plus, be very careful, I would not trust them completely, you have to look out for yourself, don’t let your guard down too much.
partner	Stay calm and speak in a calm and even voice. Try to find a common ground so you appear as a partner in a win-win situation.
opponent	In this negotiation, make sure all exchanges are written and you have saved copies of all emial exchanges and texts. Do not agree to anything verbally. Have the specific language of your lease that addresses the landlords responsibilites. Specify how the property management company can comply by either fixing the mold, water damage and rodent infestation by a specific date with X credit to the rent or specify the termination of the lease and what penalties you are willing to pay and if you are not willing to pay then what specifically in the lease allows you to do so.
partner	I would tell them to stress that the mice problem was the fault of the management company and that they are responsible for fixing it in a timely manner. I would advise them to bring up that it would be unfair to penalize them for terminating a contract early when the apartment has unsuitable living conditions.
opponent	I would start by acting kindly towards them. I would then start by asking for something that was more than what I wanted to ultimately receive which would allow me to negotiate downwards.
opponent	I would recommend they point out the dangers of mold on health, it would be important to bring medical facts and possibly even have a health professional write a statement of the dangers. They could also bring up the emotional damage living with mice can cause.
opponent	Know your rights, do some research and possibly speak to a lawyer. Speak with your neighbors and see if they are having any issues. There is power in numbers.
opponent	You have to stand up for yourself. You cant let the landlord people walk all over you. If there are mice, it is an unliveable situation and you have to get out.
opponent	I would look into local tenant/landlord laws and what is required of landlords in their municipality. I am pretty sure in some places they are required to respond in a timely manner, and if not you can break your lease? I would also look into pro bono attorney consultations.
partner	I would tell them to not be upset, but really write out all of the information and be calm when you talk to them. Let them know this issue is going in a calm and respectful manner and it will likely be done.
opponent	Well, that is a tough one, since they do not want to do either let break their lease or to increase the time it takes to fix the hole and mice problem. I would ask for a rent credit and for them to try to be quick, but to be flexible on this with regards to timing. I would tell them to ask for the rent credit right then and to ask them to tell me when they think the hole will be fixed and the mice problem solved.
opponent	I’d advise being smart and presenting enough evidence, or precedence with other similar cases in the community. If it doesn’t work, threaten to sue
opponent	I’d first start with bringing up the health risks involved with this situation, then I’d basically tell them to bring up either getting out of the lease asap or fixing this issue. If not, then I’d look at some sort of legal actions.
opponent	So what you really want to make sure is that there’s a valid way to break your lease. Mold, damage, and infestation is usually a reason that will hold up in court, so you hold more negotiating power here. Remember that nobody really wants to waste time in court, so generally if you threaten to break the lease, they’ll try to fix the damages. Just make sure to not pull too hard, and if it takes a slight bit of compromise, just take it.
opponent	I would tell me about the mice and mold. They should have photographs and video evidence. If the property manager does not solve the problem, write a letter to the owners if possible. If that doesn’t resolve the situation, they should contact the health department.
partner	’- look for an alternative apartment in better conditions and lower rent. - then start negotiation. Moving is always cumbersome and difficult. So try to convince them for immediate repair.
opponent	I would calmly, and without ambiguity, discuss the facts of the matter first. Present to them your findings, that you found a hole, you found mice, and you can track the mice via their droppings back to the hole. You have no method of removing the mice or verifying they are gone without a personal cost. Further more, even if you were to pay for that cost, you wouldn’t be able to prevent them from re-entering without a further cost and structural repairs. Yet, if the repairs go on you will incur damages due to mice destroying your equipment, clothes, and other items in your house. Finally, I would present the CDC’s opinions on how unhealthy unmitigated mice may be. I would ask them for what they are willing to do, then further your talks by presenting what you are wishing for.
partner	I would recommend that they talk to someone, like a lawyer, who is familiar with leases and whether or not this might breach it. They should also consider what other damages that may have been incurred due to the mouse infestation.
partner	I would tell them to be firm but fair. Don’t allow the other party to delay without some sort of agreement in place so that you can hold them accountable.
opponent	I would take as many pictures of the mold, mice, and other problems with the property (document). I would also get in contact with a non profit legal organization that help counsel tenants with their landlord situations.
partner	I would tell them to have a lawyer ready in case it gets to that point. I would tell them to remain calm, not have an attitude and maybe make a pros and cons list to help them make a final decision on what is best.
partner	The issue is straight forward. There is a hole in the wall. Mice are getting in thru that hole. The hole is caused by mold. I want to move out as soon as possible OR the issue must be fixed immediately. You lay out the issues and choices and explain that under the current conditions the issues are a threat to my health. One or the other must be chosen. I am ok with either. Which one will be chosen or I take this to the nex legal level.
opponent	I will honestly tell them to inform the management representative to put theirself in the complainant shoe, and honour part of their agreement.
partner	I would tell them to speak to an attorney. If the negotiation partner thinks you are even talking to an attorney, they are more likely to get something done much quicker.
opponent	Speak to the apartment complex immediately, bring evidence or pictures, invite them to come look at the damage.
opponent	I would have all the facts straight, with documentation (pictures) of the issue. I would also suggest they get copies/documentation of any resources or legal services they can reach out to that would help or advocate for them in the situation.
partner	I would recommend that they either ask for the much needed repairs, or they would have no choice but to report them to the city’s local health department and then go through the courts to put their money in escrow until the repairs are made.
partner	Since the company is usually reluctant to fix these kinds of issues, you need to be firm with your expectations – either it will be fixed or you will need to be let out of your contract. Emphasize the importance and health implications that can come from mold and mice, including illness.
opponent	tell them that if they cant come fix it that day, that they need to break the lease, or move you to another building.
opponent	Even though you assume that the opponent will not act in good faith and try to delay repairs, make the formal request to break the lease as if he will help you. Approaching him as an adversary will only make it more difficult to get him on your side.
partner	I would suggest that they make sure to get everything in writing and secure some sort of email, documentation, etc. with the partner agreeing to complete the repairs or assist with the rent credit. I would also suggest taking further legal action if no suitable agreement is reached.
opponent	I would suggest that they try to be firm with the landlord that this problem needs to be solved, and that they could be reported to the housing authority if they fail to fix these health-related issues. I would only suggest breaking the lease as a last resort, since the person would lose their deposit.
opponent	I would tell that should side with their opponent for repairs because living with this issue is a health risk, and the current landlord should act more responsive, and care for the tenants, especially for long time tenants.
partner	Remember that you have rights as a renter. Don’t be afraid to start talking to other tenants and make the problem bigger if they are unwilling to help.
opponent	File a formal complaint with the local housing authority, so that there is a record of the issue. Request a date that the repairs will start, in writing, if possible. If there is no response by the noted date, start a lawsuit.
opponent	I would say that it is important to stay calm. You need to be firm but not emotional. State your expectations amd then stop talking, let them talk as long as they will while you just listen.
partner	Be very aggressive. Let them know the extent of the problem and threaten legal action if nothing is done. Record the conversation and force them to schedule a date to come assess the situation.
partner	I would first try to get them to repair my request in a timely manner. If they refuse or ignore the request I would look up local tenant laws and cite them to the management company.
partner	Get everything in writing. A lease is a legally binding contract and hard to negotiate once signed over. If they refuse to let them break their lease on their terms I would get in writing that they then will fix the hold and mice problem in a timely fashion.
partner	I would recommend they get a lawyer if the repairs are not done immediately. They should be able to legally break their lease if they are in a moldy apartment.
partner	I would tell this person to ask for more than what you want to start out with, so the other party starts to negotiate down to a place where you still get everything you want. Ask for multiple months of credit on rent and see if you are talked down to a middle ground where you still get the credit you want while getting the repairs.
opponent	I would suggest that they make a point of mentioning the property management’s negligence when it comes to repairs, which could potentially result in excessive monetary losses for both sides. I believe this would help encourage them to allow a release from the lease.
opponent	Take pictures and document the problem. Write down the dates you noticed it and when you saw mice. Ideally make a movie of the mice entering so you can show it to the opponent. Then, confront them directly and sternly but politely.
opponent	I would say be nice and calmly explain the issue. Take pictures and video to show them. Make them aware that you are a good tenant who always pays in full and on time.
partner	Schedule a meeting with a representative from the property management company. Prepare for the meeting by rehearsing your talking points.
opponent	I feel that they will be trying to go against me to save themselves money but these are legal issues that they must resolve. Even though the mice is a problem and there is mold and a leak, they will try to figure out a way to save money, and you have to know your rights here as a tenant.
opponent	I would advice a person in this kind of situation to insist on reparation and a possible compensation for the damages caused as a result of the hole where the rats came in. It is also advised that he does not renew the lease.
opponent	If possible I would get a lawyer to advise me or handle negotiations on my behalf. I would not trust the opponent to negotiate in good faith, as their goal is to maximize profit by retaining the lease and being slow to repair.
opponent	You’ll have to be firm and assertive, but you should also be polite. Go into the conversation acting like the management company will be cooperative, even if you don’t think they will. Don’t make threats or ultimatums unless/until they are uncooperative.
opponent	Threaten legal action. I have found that taking pictures of the issue and threatening to sue, talk about legal action, or reporting them has worked to help solve issues when I was renting.
partner	I would suggest that they not ask for a rent credit, since there was no damage to their property and a mouse isn’t really traumatic. This reduction in demands would help success with more important goals.
partner	I would just have the person explain to the manager in a nice way what was going on and see if there was a mutual way to solve the issue. If i got nowhere that way i would then threaten to get a lawyer involoved.
partner	The negotiation partner is unlikely to agree on a proposition that doesn’t largely benefit them. Therefore, it’s necessary to be firm in the negotiation and work your way down from there. Only when they are left with little choice in the matter that they will be willing to agree on a fair term.
partner	Stand your ground and don’t be intimidated by their excuses or delay tactics. Tell them if your needs are not met, you’ll take them to court.
opponent	I would first advise them that you do not have to stay and put up with the uninhabitable living situations and can report them in order to terminate the lease. We do not have to pay them if they have conditions that aren’t met for home safety living conditions by law. They should also be put under review as a whole for the home conditions not being met and I believe you should file a complaint against them effectivity and immediately.
partner	I would advise them to stay firm with their position. Their ask is not unreasonable and should be provided to them.
opponent	I’m not sure what to tell them since this is an unfamiliar situation. If anything I’d encourage this person to move out of the city and spend their hard-earned money on some property and a hobby farm.
opponent	Mold can be deadly and in most forms it is toxic to human beings. With that being said, I would tell the opponent that living in moldy conditions are bad enough, i’m sure nobody knew about it, but you would only stay the next hear if the problem is fixed- new lease signed or not.
partner	I would tell them to be very direct in what their expectations are of the situation. The management company is responsible for completing the repairs, and I would tell them to tell their partner when they expect the repairs to be worked on and that they would rather address this issue without having to involve a lawyer.
partner	I would certainly be firm with how I would address it. It came become a serious health issue that can become very dangerous if it is left untreated.
partner	Be kind and patient in negotiation. If they offer be ready to be flexible and cooperate to get a reasonable resolution.
partner	I would tell them to get in touch with the landlord first. Then see how long it takes for them to respond to the issue. If it takes more than a couple of days I would tell them to be proactive and attempt to seal the hole themself. Then tell them to get in touch with the landlord again and explain how it is not your job to take care of these issues and submit them with a bill of any kind for the repairs.
partner	Find out the landlord & tenant laws within your area to see what laws are potentially being broken. This will aid in your negotiations.
partner	Assuming that they’re not total scumbags, they’re going to want to take care of things in a reasonable time frame. Just be firm, but polite, that if they can’t take care of things on your schedule, you’re going to have no choice but to leave, and that you’re willing to pursue legal options if it comes to that.
partner	Perhaps your wants are not entirely reasonable and that you should accept a partial solution that accomplishes many but not all of your goals. Start by listing the problems in a factual way
opponent	When you negotiate, try to be kind to your opponent and validate their feelings. At the same time, you need to be firm about your needs so you are not taken advantage of. Be willing to compromise, within reason.
opponent	I would advise then to get legal advice from a lawyer specialised in rental disputes. I would also leave bad reviews on review sites explaining that repairs are not being done and the rodent problem.
opponent	I would advise them to be courteous in their discussions and negotiations. Starting off too forceful or with a bad attitude will immediately put off your opponent. As you progress in your negotiations, stick to your guns while maintaining politeness and do not take no for an answer until you get the outcome you desire.
opponent	I would tell them to be firm about what they need. I think if they are too compliant, the management company will just ignore them.
partner	I would tell them to try and at least come to some sort of agreement at first. Be nice and try to make it work as best as possible. However, if you try and they continue to play around then I would suggest getting legal advice. However, as long as they’re negotiating in good faith then its best to try to find a good solution that both parties can agree too.
opponent	The best thing for them to do is to appeal to their management company to make the changes to the apartment, if they won’t break the lease. If they are still to make repairs, you should file a report with the city to report the condition of your apartment in order to encourage the management company to make changes to your apartment.
partner	I hardly see that their is room for negotiation in this manner, but I would try to be as polite as possible and have the partner point out all of the reasons they would want to accommodate me. I do not think threatening to litigate would work in this situation.
partner	It is important to be strong, but not too demanding. You risk making them vindictive if you come across as angry and demanding.
partner	I would at least give them a chance to fix the problem. However, I’d also request that it be done by a certain date or within a certain timeframe.
opponent	I would advise them to try and flip the narrative on them to try and make them see from their own side — would the opponent want to be in the situation that my friend would be in? Would they want to have mice, pests, or other general health hazards in their home? Do they have kids? If they did, would they want those kids to live and sleep around mice? Basically, I would tell them to ask them to think about it as if they were in the situation, and if they would be genuinely happy in such a situation.
opponent	If they are known to let people out, just ask to be let out. Stay firm. You have no need to let them win.
opponent	Be patent and do not be very aggressive with this issue (calm down) Try to make everything go fast by kind way
partner	I would advise them to be firm and clear about what they expect and not to be too aggressive either.
partner	I was in the exact same situation, only it was a rat infestation. My advice, given that you will not likely be able to break your lease, is to pay for the repairs and extermination yourself and present the bill to the management company, offering to take the repair amount off of your next month’s rent.
partner	I would see be willing to compromise. They sort of have the upper hand because you have a signed lease. You would have to get a lawyer and go to court to overturn this or complain to an government ageceny, which takes time. Meanwhile, you have to live in this place and deal with these problems. Try not to make your landlord mad so you can make your life liveable until you can get out of this place.
partner	I think being honest and showing the evidence is important. It would be good not to try to argue and keep the exchange civil.
partner	I would give the advice to ask for repairs instead of terminating the lease. I live in the country, and although I don’t like mice, they aren’t a reason to just move.
opponent	I would advise such a person to lie about having a mice allergy that might lead to a fatal situation to speed up repairs but should the response be slow as expected, demand that the lease be terminated
partner	Keep calm so they you can make your point in a professional manner. Blowing up at the person will only damage your case.
partner	Just be as pragmatic as possible about it. Mention that you are a tenant in good standing, and you just want your home to be a safe, clean environment.
opponent	I would make it clear how these problems have affected me and how I want them to fix these problems. I would present the options of what I want to happen and see how they respond to them.
opponent	I would advise them to remind the property managers that they have been a good tenant for the last year and never caused issues. I would also tell them to research and cite the law regarding repairs and uninhabitable conditions in rental properties.
partner	I would focus on a good outcome according to the what is indicated in the lease I signed as far as maintenance and pest control.
opponent	Know your legal stance. Also, check your renters insurance. If you have good insurance you could have a clause that if living conditions are subpar the insurance company will pay you to live somewhere else. Make sure you are well versed and understand what you are asking for.
opponent	I rented this apartment in good faith. The mice and mold are unacceptable. I cannot live in this type of squalor. I would like to move out immediately and terminate the contract with no penalty.
opponent	A landlord is required to provide housing that is safe and sanitary with a basic set of amenities. Depending on your state and lease, they may be legally obligated to quickly fixing the issue, and if they do not, there may be legal entities you could reach out to. I strongly suggest researching those laws and possibilities.
partner	I would encourage them to research what their rights are in this scenario, so they can be as informed as possible before talking to the negotiation partner. I would also recommend that they be firm in their request to terminate the lease.
opponent	I would say they need to get out as fast as possible if you need to get a lawyer to help you out of this lease cause it sounds like this company doesn’t care what happens at all to you.
opponent	My advice would be for them to first get a lawyer and then have the lawyer do the negotiation. These types of companies respond quickly to lawyers and lawsuits because they don’t like spending money.
opponent	I would tell them to not give in and be as demanding and clear as possible. Emphasize that this is a heath issue and that it needs to be addressed immediately.
partner	I would think the negotiation partner would be willing to help solve the issue , especially since the damage was caused by mold and a water leak . I don’t think they would want you to report them to the city for unsafe building.
opponent	I would first have them to equip themselves with the knowledge of rule and law in their area pertaining to landlords, and their responsibilities possibly reaching out to their local representative for resources. Once equipped with this information and knowing what is possible, they would then be prepared for the negotiation.
partner	I would tell them to start off being kind and polite. I would find that would help to make the negotiation more likely to work with them. I would also tell them to research what legal recourse they have in dealing with this issue. If they find they do have one to let the negotiation partner be aware of this. To stand firm in dealing with this issue.
partner	I would advise them to be patient with the negotiation partner. Also, I will tell them to be firm on their position.
partner	I would want the negotiation partner to set a Time limit as to when the work would begin. He or she would emphasize that the work should be done by the date that is required.
opponent	First, I would strongly suggest setting mouse traps and securing all food items in the apartment. Second, I would try to plug the hole myself to keep the mice out. I might even suggest getting a cat (IF that is permissible in the lease). I would look for mold damage and take steps to remove it myself. I would check to see if the leak is minor and if I could fix it myself. I would do all these things to protect my health and to show the management company that I am acting in good faith, trying to be a good tenant. This should encourage them to do me right. (I wouldn’t let the company know, but I’d also contact a tenant rights group to know my legal options.)
opponent	I would tell them to be patient and talk things out. Make sure you are going through every detail thoroughly.
partner	Get out while you can - it is unlikely they will act in your best interest. You will end up screwed over in an apartment filled with vermin and pestilence and they’ll be laughing as they take your check.
partner	I would tell them to stand their ground firmly and let the other person know what exactly they want, and that there is no other option that will work for them.
opponent	I would advise them to put their grievances in writing so that they have a record of the situation.
partner	I would tell them to focus on the health aspects of the issue. If the partner is still not willing to hear or accommodate your requests try contacting the news. That usually gets people motivated to actually do something when they are called out in public.
partner	Look of city housing code and file complaint properly in writing with photos- it is health code violation in the USA.
opponent	Be polite openly, but calculate ruthlessly and self-servingly. Your opponent might -look- human, but they are a representative of a faceless machine that exists to make money and often screws people over in the process. You should approach the negotiation with a public smile and polite words, but the underlying idea “this person is one of those people who are alive simply because it’s illegal to commit murder”…in other words, you opponent is a scumbag who will in all likelihood act in bad faith and try and screw you over..fight accordingly.
opponent	I would tell them to concact the the property manager asap because mold it very dangerous. If they did not agree to fix all problems that you would take all measures necary to resolve the matter including legal matters.
partner	I would suggest to them that they state their case firmly and with conviction as to why they want to break their lease. They should lead with wanting to get out of their lease as the first negotiation position. Then if the management company doesn’t want to do so, then they can propose another option: fix the mold and mice issue.
opponent	Try to lawyer up this is going be a long fight if the landlord is like this try to get help from friends and family and see what your option is and get out asap this stuff is uncalled for.
partner	I would tell them to be calm and professional. The moment you start to become aggressive you lose any sympathy and negotiating power.
opponent	I would advise to write a list of issues with the apartment as well as remarks regarding their reputation and any substandard repair history you have with them. Highlight your good rental history,
partner	The best thing to do in this scenario is to look up state laws regarding the matter. Some are more pro-tenant than others. Either way, there should be a conversation with the management company.
opponent	I would contact the management company and make them aware of the issue. I would ask them to repair the problem in a timely manner. If they failed to do so, I would make a report to the appropriate agencies such as the health department and/or housing department. Should they not comply, I should be able to legally break my lease without an issue.
opponent	With such a stubborn negotiation partner, the best tactic might be to focus on what’s in it for them. Perhaps offer to sign a longer lease if the issue is resolved promptly.
opponent	Stand your ground. This is a matter of health/safety, not just inconvenience. I would seek counsel of certain f/f and the internet as well.
partner	i would tell them to get the dept of health involved. also i would complain to the slum landlord committe lol and let them know how they dont ever take care of anything.
partner	I would advise them to point to the very robust rental market in this city, and suggest to the negotiation partner that if they move out, the apartment can be rented for a larger amount to the next person, ie, it’s in the interest of the landlord for them to move out so no penalty should be imposed.
opponent	I would tell them to hold firm and to strongly describe the nature of the problem and make it known that it’s a deal breaker for staying in the apartment. I would also try to bring up a credible alternative that you have lined up to make it clear that your threat to break the lease is real.
opponent	I would tell them to be pleasant, but firm in trying to resolve the issue. No one likes a confrontation and you should try to get a mutual agreement that works for both. Be firm but if you are getting absolutely no where, then its time to get tough and maybe let them know you will be pursuing other legal steps to resolve it.
opponent	I would tell them in earnest about the situation and tell them to fix it. I would tell them to protect their building.
partner	I would urge them to try and terminate the lease if at all possible. Mold can be a serious health hazard and removing it can be time consuming and expensive. Failing termination of the lease, I would suggest that they request a 50% reduction in rent until such time as the problem has been completely remedied.
partner	It is your right to insist that the rodent infestation gets fixed as soon as possible. I think you should politely tell them that if the problem can not be fixed right away or very soon then the management should terminate the lease and then fix it at their convenience.
opponent	I would advise to start by being respectful and non too confrontational to begin with. You want to give them a chance to make it right before getting too upset.
partner	The vermin situation is untenable, unacceptable and non negotiable. I will not live like this. Either the situation is fixed, post haste, or I will be allowed to break my least with no penalty.
opponent	Negotiate an way where the apartmet can be fixed and a way to fix the problem. Otherwise threaten to go into the city to put an complaint or be able to break the lease early.
opponent	I would first bring it to their attention and ask them for a timeframe for when repairs could be made. If they stated they would not repair or gave a lengthy timeframe, I would suggest getting a lawyer and having him send a certified letter. Worst case scenario, you would take them to court to get out of your lease.
opponent	I would say to start with terminating the lease at the end of the current month with no penalty. If met with resistance, I would insist that repairs and and exterminator be brought in immediately, and if that could not be met, stating that you will file a complaint with the city’s public health department and/or have your lawyer file a claim with the Fair Housing office.
partner	Be really nice and polite in talking with them. Perhaps offer a fee if they can get the landlord to terminate the lease without penalty. If they won’t terminate the lease without penalty, maybe offer a percentage of rent credit.
opponent	Know the laws in the state that you live in, and know your tenant rights. Respond with reason and common sense, rather than anger.
opponent	I would tell the management company, if the do nothing for 2 weeks ask them again. if the do nothing alert the landlord. if the landord does nother for 2 weeks, alert them again. if nothing is done then I would go to HUD.
opponent	The most important thing is to have your goal in mind and stand your ground. Don’t let the management rep use delaying tactics.
opponent	I would tell them to do research ahead of time so they knew the laws around tenant’s rights before starting. I would tell them to be very firm but polite.
partner	I would tell them to be honest and up front and present the partner first with the option you prefer. If they do not want to do that then offer the second best option or try to come to a compromise. Also be polite and civil when discussing things so they are more likely to help a good and honest tenant.
opponent	Have as much evidence and proof of the law as possible. Make sure it is with you during these negotiations. Don’t go in all emotional, stay focused and use facts.
partner	Stand firm. Remind them that they have a legal responsibility to fix this and that mold is a serious issue. You should know exactly what you want when you go in and be persistent.
partner	I would explain the severity of mold in the home and the harmful effects. I would recommend they explain the need for it to be fixed in a timely manner and have a timeframe set.
partner	I would focus on how the mice being in your apartment is ruining your quality of life and be firm in your requests.
partner	I’d check your lease agreement to see if this kind of situation is covered. Otherwise, I would demand they immediately repair the leak, mold, and hole, or compensate you in full if you get it repaired, plus a months rent. That would be fair. Otherwise, demand a lease termination plus your security deposit if they cant repair it in two weeks.
opponent	I would advise to go into the negotiation being nice but also firm. I would try to avoid being defensive if possible. I might also suggest bringing in medical literature about the dangers of mold exposure.
partner	I would advise them to ensure that all actions are documented in writing. Ensure that the request for the repairs are done in writing with proof that the management company received the request. If the management company states that the repairs will be made, request information on when the repairs will be made. If the repairs are not made in a timely manner or within the time frame provided, then that will give you legal grounds to terminate the lease. You can also contact the fair housing association if the management company does not provide the repairs in a timely manner as mold presents a serious health issue.
opponent	I’d advise my friend to refer specifically to the legal portion that supports their right to terminate the lease or have repairs done in a timely manner. I’d suggest mentioning directly that you’ve enjoyed living there but do not wish to continue. However, if the landlord wishes you to remain, I’d ask for a specific date by which the repairs will be done.
opponent	I would advise them to be firm in their negotiations with their opponent. I would tell them they will not succeed if they show weakness or meekness and they need to be somewhat aggressive in their stance.
partner	Stand firm in your demands. Striving to get the issue fixed would be a great result since they are unlikely to let you out of your lease. Put requests in writing for documentation.
opponent	I would not break the lease since the place seems okay besides the damage. You can let the opponent know you can take photos and a dead rodent to an advocate association and escalate the poor response, embarrassing the owner. Possibly, send a letter with pictures to the owner.
partner	I would be polite at first. I would explain that the situation was untenable. The mold and mice are health hazards. If they continue to inhabit the apartment, there could be dire health repercussions.
opponent	I would inform that person to try and reach out again to the landlord to fix the problem and if the landlord still does not agree to cooperate it will be time to take it to the next step. That would be to take the landlord to court to have the lease dropped or refund on what has been paid for so far in the lease term.
partner	I would tell them to be cordial but firm during the negotiation. I would make sure that they conveyed the severity of the situation and be confident in demanding what they deserve out of the situation.
opponent	I’d tell them to ask politely to be let out of their lease; if the management company refuses, then set them a deadline to make the repairs and give a couple of months credit for the rent. If they refuse even that, let them know that legal action will be taken.
partner	I would suggest that they speak with the company in a calm and rational manner. I would suggest the person bring up the health hazards of the apartment conditions, and remind the company that the apartment is not up to code until the repairs are complete.
partner	I would consider legal action if the repair isn’t made immediately. I signed a lease, and shouldn’t have to live with this issue.
opponent	I’d stick with what you want but a rent credit for the rest of the year…no, as long as they fix it immediately. If not, then a rent credit until they fix it unless they agree you can get out of your lease first.
partner	Living with mice is a health issue, tell them to fix the issue and do not charge rent for a month, or to terminate the lease so you can move to a more healthy place.
partner	I would tell them to remain respectful and matter of fact. State your side of the matter, and what your needs are. Make sure you know all of the applicable laws and regulation, and know your rights. Assume the person will negotiate in good faith until shown otherwise.
partner	I would tell them to research their options. That is, seek information or advice about tenant housing laws and resources.
opponent	Well first I would take a lot of pictures of the damage. Then I would kills the mold and mildew and plug the hole. As far as interaction with the management company, I mean, I would have to wait and see. See how long it takes for them to act or if they are even answering your calls or keeping you updated. I couldn’t offer any other advice without seeing what happens first.
opponent	I would tell a person facing this situation to demand their lease be cancelled immediately. I highly doubt that the management company representative would negotiate in good faith. I would tell them if their demands aren’t met, to threaten to sue.
opponent	This is hard because I do not know the law. I would say inform yourself about these matters and stick to your guns. Don’t let yourself be swayed get what you want.
partner	I would come prepared to the meeting with costs, repair quotes (general), and timeline. This would hold the managers accountable to what they are saying is feasible/realistic. I would also begin looking for lawyers (as an absolute last resort), but come to the meeting with knowledge of the legal limits of what is being discussed.
partner	For advice I would say to look up local laws about what landlords are required to provide and fix. That way you can bring up to the negotiation partner what is legally required and if they can’t do that they need to let you break the lease.
partner	If someone I know was facing similar challenge, I will advice them to state their needs or challenges and lksten to what the negotiation partner has to say first. Then they can decide what next to do. If the negotiation partner allows them to terminate the lease without penalty, then they should just that. But if they are not allowed to terminate the lease, then they should ask them to repair the damage as soon as possible and set clear grounds incase of future repairs.
partner	Typically it is the landlords job to have these thing fixed as quickly as possible. I’m sure there is a clause in the agreement that was signed that this issue needs to be fixed in a timely manner or else the contract may be breached.
partner	I think I would tell them to press as hard as they can, and play each card at their disposal, one by one. When it comes to a reluctant party who knows better than what they’re doing, you have to be assertive and keep on the pressure. You want to make it worth their time to address your problem and get you off their back. I would tell my friend to take photos of the damages, and possibly contact a lawyer about the terms in the lease. With the threat of evidence and legal trouble, and a nagging tenant, I feel like most landlords would feel inclined to budge to both secure their profits and keep peace of mind.
partner	I would probably encourage them to try to get the issues fixed as soon as possible. They should highlight the health ramifications from the issues and the impact they could have on the occupants of the apartments.
partner	Try to remain as calm and friendly as possible. It’s best if you stick to the facts and don’t add negative comments about your concerns that they want act. I think many people try to do better if given the chance. First take the stance of believing they want to fix your problem and in the meantime see if you should spend a week at a friend’s house until they address the mold and mice. Document the time you need to spend away from your apartment.
opponent	It’s important to stay focused on what matters to you, and do not compromise on your needs. That’s a very dangerous living condition and could cause even bigger problems. It would also be smart to seek some legal advice.
partner	Do everything you can to break the lease without penalty. You can’t stay in an apartment where repairs aren’t done in a timely matter because it’s never good for you.
partner	The negotiation partner is being paid to give us as little as possible, and probably has no motivation to help us out. So you will probably need to act in the same manner and be firm and focus on all the possible negatives for them is they don’t give you what you want.
partner	Try to help them understand where you are coming from as clearly as possible without losing your cool and getting angry. Try to establish a deadline where you would both be happy or okay with the repairs being done by.
partner	Consult with an attorney in Legal Aid or with whatever advocacy group handles tenant-landlord leases, and get all of the available options, and use those with the management company.
partner	I would advise them to stay calm and discuss all of the options before making a decision. Mice can easily be removed. The mold is a bigger issue. That needs to be resolved.
partner	Look up your state’s tenant’s rights and find what it says about repairs, mold, etc. Make sure you have a paper trail and photographic proof as well.
opponent	Stand up for yourself. It is not fair that you are paying for things and these living conditions. And the property manager is not providing services or very slowly
partner	I would tell them to determine what the are going to ask for as the ideal solution. I then would have them determine what the minimal acceptable solution is. If the partner does not meet the minimum, develop a plan on what they will do.
opponent	Be tenacious and learn what the rules of the lease are, make sure they are followed by all parties in this negotiation.
opponent	Stand firm, you have the law on your side. You don’t have to live with mice and pay for the privilege.
partner	I would tell them to expect failure on their part on both repair or lease release. If repairing a mice whole is such a gigantic deal that they will move out they need a life skills management class not a success in negotiating class. The secret to winning is not to win the battle but use the experience to turn them strictly into your favor to use on something more important than a mice hole.
opponent	I would tell them to demand what they want (out of lease or for things to be fixed). If they won’t agree to that then I would tell them that they should threaten to call the city. Mice and mold are not healthy and the city may get involved.
partner	I would recommend you review your lease and understand what your rights are. I would also recommend researching the issue online and trying to build your case from evidence and facts.
partner	Make sure that you have strong allies. You may not understand these laws well yourself so find someone who does to help you.
opponent	I would show them the lease and point out how the current conditions are in violation of the lease and tell them that you will use all resources available to make sure this situation is rectified lest terminate the lease. I would also show it detail the issues and show how this violates local codes and ordinances.
partner	I would tell them to not back down if they were in this type of negotiation. Also once an agreement is set get it in writing.
partner	I would say they should negotiate for the repairs to be done within 2 days or they ask for a full refund which they must agree to
opponent	The first step is the read your lease and know your tenant rights. This will give you leverage on how you can terminate the lease after so many attempts of maintenance requests or mold issues.
opponent	Ask that person to put a hurry on to the repair since you pay rent on time and can expect that they do their repairs on time too. If not you will reconsider the next rent and when it’s due
partner	The negotiation partner will deliberately try to frustrate my negotiations because he works for the estate management and not for me. he will drag it out until it is close to my due date.
partner	I would tell them that they need to go into the negotiation with a relaxed attitude and not seem defensive right away. Be kind, but firm in what you expect to get out of the negotiation and don’t be afraid to say no. With companies like this they will often take advantage of any perceived weakness so go in with the attitude that you have the higher ground and are going to keep it.
opponent	Given my opponent’s reputation, I don’t expect them to negotiate in good faith. Before approaching them, I’d consult a good tenant’s attorney on how to best approach the negotiation.
opponent	The negotiation opponent should be able to raise points based on the fact that the apartment is a service paid for and as such the management should fix the issue.
partner	If someone I knew was in this kind of situation I would tell them to be adamant on them allowing you to break your lease because that is unacceptable. I would say that they should demand it be broken or at least 1 and preferably 2 month rent credit because the mold and water damage is unhygienic and dangerous.
partner	Be firm in your requests, but polite. Do NOT be distracted by the other person’s attempts to divert your attention to other matters than the problem at hand. In making your requests, emphasize that they are reasonable, and in accordance with the applicable laws in your area and that you will, if necessary involve an atrorney and the courts to enforce your rights.
partner	I would advise them to see an attorney and find out the laws regarding this issue. i would have them have the lawyer write a letter of their expectations.
partner	I would tell them to tell their negotiator that if the mold issue and hole isn’t fixed within 30 days then you will need to terminate your lease with no penalties
partner	I will encourage the person to go for the bargain. Let the damage be fixed and the cost is borne by my friend.
opponent	Protect yourself and get an advocate or attorney as the owners have already shown they have no intention of maintaining the property
opponent	I would urge them to cite any local ordinances that would require landlords to keep their buildings up to code or be in violation of the law, which could result in the lease being void.
partner	Be prepared to go to small claims court. I reside in NYC and the tenant/renters are generally given higher priority if landlords/management do not upkeep the lease agreement.
partner	First decide if they’re willing to repair the damage, and if so what they consider to be a timely manner. Negotiate from “timely manner” with a hard bar on your end, ie, two weeks to repair the mold damage and kill the mice who have doubtless already bred.
opponent	Demand that they need to fix the problem or you terminate the lease early without financial penalty. Explain that it is a healthcode violation and cause them physical harm and that they could ask for help with the local building departments.
partner	I would advice that they should cancel the lease when speaking to the negotiation partner, the first option should be to cancel the lease and if the negotiation partner seems friendly, he should ask for a date to come fix the mold and mice.
partner	I would advise them to listen to the options that the negotiation partner put forward first and to be open to their ideas. I would advise them not to have a set goal for what they want but to be willing to negotiate and compromise.
partner	I would be skeptical of the negotiating partner. Get any agreements made in writing and be firm in your demands.
opponent	Know your rights as a renter and communicate that to the property owner. Make it clear that they’re obligated to fix the issue
partner	Talk with your partner that you can fix the hole but will request for your money back at a later date.
partner	I would advise them to try to compromise as much as possible without giving up the things that they really want. If they want out of the lease, that is the most important thing that they get out of the negotiation.
opponent	I would document everything that is going on. I would also take them to court. I would also give them time to make the repairs or let me out of my lease.
opponent	The landlord will likely try to find evidence of fault in you, the tenant. They have more money and better lawyers so you’ll need to go over everything with a fine tooth comb.
opponent	My advice to them would be to tell the property management what they are seeking to do. If that doesn’t work then tell them that they are going to take legal action.
opponent	Be persistent and aggressive. Let them know that you mean business and that you’re willing to pursue legal action if it comes down to that.
opponent	Tell them that mice are pests and can spread disease. Mice will multiply quickly and cause even more damage to the property. Tell them that if the problem is not fixed, then you will refuse to pay the rent until it is fixed.
partner	You can break your lease if your landlord’s failure to make timely repairs makes your dwelling uninhabitable. There is an implied warranty of habitability in every lease which requires that a rental property meets basic living and safety standards and if the landlord breaches this, you have a right to terminate your lease early without penalty. Also, when the landlord fails to make necessary repairs, Most state’s law allows a tenant to seek money damages. This remedy is called “rent abatement”.
partner	I would advise for them to know their legal rights before beginning the negotiations. I would also advise them to prepare themselves mentally that their negotiation partner might not operate in good faith, and to stick to their guns.
opponent	I would go for full repair within a week or two at most. You can use the argument that you will get the board of health involved because of both mice and mold are risks.
partner	I wound advice them to give them sometime of which the repairs should be made very soon. I woumd advice them not to stop complaining till it’s being repaired.
partner	I would tell them to fix the issue themselves since it seems to be a small issue. If they are not able to, I would check with friends and family to find out if one of them could do it for me free or at a lower cost.
opponent	I would tell them to stand their ground. As apartment renting seems to be getting more difficult with each passing day, I’d be leery about being too aggressive though.
partner	I would clearly state the problem and establish the property management company’s responsibility to resolve it. I would express what I would like to have happen, and the timeframe I would expect it to be completed in, and see what they’re able to provide. When an agreement is reached, I would make sure to get it in writing, including any consequences for failure to comply with the arrangement.
partner	I would say to be prepared with how much rent credit would be acceptable to you and how fast of a repair would be acceptable. You probably will not be allowed to break the lease, so you have to be ready to entertain other reasonable options.
partner	I will have my partner to negotiate in good faith and at least let them make amendments but if there is no changes they will have to return my rent money
partner	I would like to think the negotiation partner would negotiate in good faith but the since everything in life involves money being the bottom line, I fear a solution will not go my way. I will continue and not back down if I am stuck in a situation where no repairs are made or I am not let out of my lease.
opponent	Well, to solve this kind of issue, I might need to inform an apartment lawyer or someone of sort to the meeting so there could be a written agreement when the issue will be rectified unfailingly and a clause inserted if a certain time has lapse, I am entitled to my rent back and other pecks
opponent	In this case I would advise my acquaintance to end the lease as soon as possible and move out of the apartment without penalty. And if the representative of the management company does not agree to complete the work in time, then I will tell my acquaintance to repair the damage as soon as possible.
opponent	I think the best way to handle a situation like this is with patience and not being rude. If they won’t do the repairs after asking nicely then I’d consider asking them if I could hire someone to do it myself. If that doesn’t get them to help with it then my next step would be seeing if there was any way to get out of the lease and find a new place to live.
partner	Begin saving up enough money to get a new apartment now, and as soon as you have adequate funds, move out. If your lease is not up, just find someone to take over your lease. I don’t believe the property management company can be trusted to fix the problem.
partner	make sure to read up on your state’s tenant’s rights/laws. It’s important to have a paper trail and photographic proof of everything, too.
opponent	In most cases, the tenant has rights to live in a place that is reasonably safe and free of mold, rodents, etc. I would tell the tenant to come to the meeting with information on tenant rights and be civil, not argumentative, when stating their case. I would ask that the lease be broken or repairs done immediately, as the place is not safe to live in in the present condition.
opponent	I think I would advise them to fix the damage and the problem themselves, and turn the receipts into the management company for reimbursement. If they don’t reimburse you, I would report them to the city health department for rodent infestation, which most cities don’t look kindly on.
opponent	I would tell my friend to ask advice from people who have experience with landlord disputes and their resolution. As a last resort I will have a lawyer with them when they negotiate resolution for the problem.
opponent	First, one need to attempt to see the issue fixed. Tenant just cannot request to move out without giving them opportunity to repair the problem. Consider their situations, give them time, and only after few attempts, proceed for cancellation of contract.
partner	Stand firm on your requests. Explain the hygiene and health concern of having mice and mold in the apartment.
partner	Know the law around renter’s rights in your location. Be calm and polite. Assume both parties have a common shared interest in negotiation, in this case both you and your partner want you to continue to rent. What can you agree on to make that happen?
opponent	If the management company will not work with you they will be in violation of certain laws to provide a safe place to live and you will surely have a lawsuit on your hands. If they can not be reasonable you should take it further and sue.
opponent	Be bold and not timid. Clearly state your position and why you demand repairs done in a timely fashion or you will terminate the lease.
opponent	id advise they repair the damages as soon as possible if they intend on retaining the property, however, if they plan on vacating the property and forfeiting their lease, they should still fix the damage. if they are low on money they could seek help from a credit bureau or whatever. in essence, they should play the safest card and keep a positive mindset as there will always be a solution.
opponent	I would recommend having a copy of their lease handy. I would also research landlord/tenant law, to know my rights. Mold, mice, and heating systems that leak water - are ample reason to break lease. I might advice researching a city or county landlord/tenant advocate, who might also know the law.
opponent	Stay on subject. Stand firm in your beliefs and do not let them manipulate you into agreeing to something that you know is wrong. Be willing to compromise but not to the point that you are at a disadvantage.
opponent	Since it isn’t likely that the management company representative will negotiate in good faith I would first contact agencies that help to protect tenants rights in your given state. Document everything that has gone on so that you have evidence of the damage you want repaired as well as evidence of your conversation with the management representative and their decision. Inform them first that you have contacted the proper authorities about the issue and that you would like the issue fixed or for your lease to be terminated without penalty, otherwise you will be forced to proceed with state agencies to rectify your situation at their own determent.
partner	I would advise this person to have all communication in written form: text or email. Should it come to needing to involve a lawyer, any agreements need to be in writing.
partner	I would tell them to be very clear and professional in their requests. Also, to make sure you get the final agreement in writing.
partner	My advice is to re-read the lease you signed and see if this topic is covered. If it specifically states that the property owner is responsible for all repairs, and the repairs are not made, then they are in breach of contract and can be sued in a court of law. The result of being served a summons will have them willing to negotiate more fairly and most likely will be more than willing to cancel the lease.
opponent	I would tell them to try and be polite and appreciative to the representative to make them think more positively about you before you make your request. I would then tell them to make their request that directly addresses the problem, but in a way that doesn’t make it feel like you are making a demand. The opponent would be more likely to act in good faith if they had a pleasant conversation with you before making your request.
opponent	I would tell the tenant to document the issue with dated photographs. All communication with the management company should be done through email or text so they can prove when the company was notified of the issue. I would give them 72 hours to fix the issue, warning them that I would fix the issue myself after that and take the amount out of future rent payments.
partner	Stay calm but be firm. Do your financial and legal research and show your evidence and data. If you’ve ever had any respiratory issues at all, mention them and imply that you’d hate for the management company to be responsible for your medical bills or a law suit.
opponent	Talk to the negotiator saying how good it was living in the apartment for a year and now you want to move out to search for better homes. If that doesn’t work, then try to explain the issue about the hole in the wall and them needing to repair it quicky. If they don’t repair it quick enough, it may be possible to sue them.
opponent	Don’t let them fast talk you, hold your ground, you in a sense pay them to take care of these kinds of things, you pay your rent on time, your doing your part so they need to do their part. Tell then if they won’t let you out of the lease you will call the Health Department and report their property everywhere online you can find such as the BBB, Reddit etc.
opponent	I Would advice him to just try and dwell on the valid points of the opponent so he can counter it or just make an excuse to leave the house maybe being allergic to some rodents.
opponent	I would recommend that they take pictures of the damage and document any and all communications with this company.
opponent	Well if i was to be this persons friend i would advice he or she calm for the landlord and if he doesnt respond to the situation as fast as possible well,i will advice he or she fix the issue by themselves.
partner	I recommend having a nice long talk with your partner, where both of you discuss your needs and preferences for how to go about this. Communication is very important.
opponent	They should approach them with positive mind and tell them that they are allergic to mice and they are frighten and have to pack out so they should get their lease and if the negotiation opponent is friendly they should fix it on time
opponent	Well i will as good adviser as the tenant to take things as soft as he or she could pending the time she can withstand, or try and fix the situation his/herself and let the situation slide.
partner	I will advice the person to terminate the lease if the repair damage isn’t taken care of as fast as possible
partner	I would suggest they read up with landlord tenant laws and become very familiar with the specifics of what power they have in this situation and the rights they have before negotiating so they know where they stand.
partner	I would make sure to take pictures of the damage. I would also make sure to communicate everything in writing so that there is a paper trail.
opponent	my very best advice in a situation like thhis would be KILL THEM WITH KINDNESS!!! dealing with somebody like this ive found you always go in being as nice as possible. you have a much better chance of getting what you need done if youre kind. never go into it angry and start off yelling and screaming and demanding. ive been the one complaining and the one getting the complaints and nice wins most of the time. there are situations if nice doesnt work you have to show you mean business but always start out nice even if you dont end the conversation that way. go in and tell them all the facts and clearly lay it out for them and tell them exactly what you need, but be respectful. you get more flies with honey than vinegar
opponent	I would begin with the assumption that the management company wants to do right by tenants and also that it is my responsibility to protect my interests. I would call the relevant people at the company asking for help and seeking what specific steps they plan to take in what time frame and follow up with a letter outlining the conversation and what steps/time frames were agreed upon. I would send the letter by registered mail to create a paper trail if needed and to create the impression that I am both reasonable, professional and serious.
opponent	If property management is unable to resolve the issue, ask for the owner’s council. If the owner is unable to quickly respond or resolve, I would advise them to read and finely study the fine print of their lease. If there are any legalities against immediate action on mold remediation, look for those sub-texts. That is an endangerment to one’s health. If there are no mold clauses, seek legal advise on breaking the lease and move out accordingly.
opponent	I would advise them to get outside legal help. Consult with a lawyer who specializes in these types of things.
partner	ensure with force you have them resolve issue in a selected time needed. include the authorities like the cops to stimulate them to finish the fixing quickly.
opponent	I would say to be both firm and cordial about what they want to get out of the situation. Due to their reluctance to terminate leases, it might be better to demand they repair the apartment. But let them know that if they don’t send someone after a certain date then you will contact your attorney to pressure them to fix it.
partner	push forward to have them resolve issue ina selected time of your desire. include the law or authorities like the cops to stimulate them to finish the fixing quickly.
partner	I would recommend reviewing the lease for written clauses or notes about the responsibility the landlord owes the tenants in terms of maintenance, pest control and upkeep. If they are in violation, it gives you leverage.
partner	Arizona has a lot of laws protecting tenants, but you’ll need to tell your landlord about them in writing. I’d also take pictures of the damage. If all else fails, report them to the state and retain a lawyer. https://housing.az.gov/general-public/landlord-and-tenant-act
partner	push forward to have them resolve issue in a selected time important to you. include the law and authorities like the cops to push them to finish the fixing quickly.
opponent	Whatever you do maintain a cool and composed did confident demeanor. Show them that you are serious and you’re not going to back down and you will take legal action of necessary
partner	They need to seek advice from a lawyer. Tenants have rights, too and this is unacceptable. If they negotiate, fine. I would not want to stay somewhere where there is mold and mice.
opponent	I would feel uneasy about this whole situation. Even if it was repaired I would not like to be in the apartment. First start in trying to negotiate the breaking of the lease with rent credits and any other additional asks. Be honest and fair in this bad situation. If after focusing on this aspect and if you don’t make headway, go onto the repair aspect and also ask for compensation due to all you have been through.

Analysis of advice

How many participants in each condition used the label in their advice?

label	includes_label	n
opponent	0	121
opponent	1	17
partner	0	113
partner	1	29

hmm, ok. Wouldn’t use this as moderator, but for the heck of it, let’s see some mean scores.

label	includes_label	self	op	help
opponent	0	2.432507	3.681818	2.432507
opponent	1	2.333333	3.382353	2.352941
partner	0	2.178466	3.222714	2.154867
partner	1	2.143678	3.339081	2.074713

ok, not a lot here.

let’s check out sentiment?

label	share_negative
opponent	0.550504
partner	0.466604

oh cool. just for fun, because there are a lot of data quality measures that I should take here (number of words counted, context), let’s run a t-test.

t(259.93) = 1.96, p = .051, d = 0.24

WOW. COOL. I’m pretty sure that after I clean it up and get rid of noise, it’ll be a much more precise measure, so we’ll probably get that over the imaginary 0.05 hump.

I’ll just note here. There are a lot of other things I can look at (like trust? aggressiveness?), but I’m gonna look into how to do it right.