Endline Summary

1 Demographic Overview

1.1 Basic Characteristics

Basic Demographic Overview
Municipality	Total Surveys	Attrition Rate	Baseline HH	Baseline Respondent	Female Respondent	Respondent HH Head	Respondent HH Head Spouse	Avg Age
Kampong Cham	925	39.24%	60.76%	45.19%	65.84%	85.19%	11.89%	46.38
Siem Reap	2879	27.06%	72.94%	46.61%	66.52%	75.48%	17.37%	43.08
Stung Saen	1208	10.1%	89.9%	64.9%	70.7%	92.63%	5.88%	49.57
Total	5012	25.22%	74.78%	50.76%	67.4%	81.4%	13.59%	45.25

1.2 Characteristics of Households

Further Characteristics
Variable	Observations	Mean	Median	StdDev	Min	Max
Education Level (5 = Some Secondary School)	2467	4.938	5	2.684	1	16
Experienced Asset Change (1 = Yes)	3729	0.26	0	0.438	0	1
Asset Change Type (1 = Loss, 2 = Increase, 3 = Both)	968	1.813	2	0.727	1	3
Number of Phones in HH	5011	2.868	3	1.962	0	43
Does Respondent Have Phone? (1 = Yes)	4737	0.801	1	0.399	0	1
Risk Aversion (1 = Risk Averse, 2 = Risk Taking)	4537	1.201	1	0.4	1	2
Did not vote in the sangkat election	5012	0.061	0	0.24	0	1

Risk-aversion Question

Imagine you are were offered to participate in two business opportunities this year. By participating in the first opportunity, you would make $200 for sure. By participating in the second opportunity, you would have a 50% chance of making $400, but also a 50% chance of making no money at all. Which opportunity would you prefer to participate in?

2 Waste-Related Behaviors

2.1 Disposal Method

2.2 Knowledge of Service Provider

2.3 Trash Collection and Fees

2.4 Waste Fee List Experiment

Question Text

I’m going to read you a list of expenses that households like yours might pay on a regular basis. Please listen to the list and tell me how many of these expenses your household pays for in a typical month. I do not want to know which expenses you pay for, only how many.

1. Rent
2. Property Tax
3. Waste Collection
4. Phone Service

How many of these expenses does your household pay for in a typical month?

Results for All Respondents Note that nearly half of respondents do not receive waste collection services, and of those who do receive waste collection services, 12% (279 out of 2330) report that they are NOT charged a waste fee. If every household that is charged for waste collection regularly paid their fee, fee-payers would comprise 41% of our sample (2051 out of 5012 households).

List Experiment Difference in Means - All Respondents
N Control	N Treated	Control Mean	Treated Mean	Difference in Mean	T-Stat	p-value
2452	2489	1.376	1.811	0.435	-17.16	0

Results only for respondents who are charged a fee

In the charts below, we look at the results of the experiment for only those respondents who reported to be charged a Waste Collection fee.

List Experiment Difference in Means - Only those charged
N Control	N Treated	Control Mean	Treated Mean	Difference in Mean	T-Stat	p-value
2452	2489	1.376	1.811	0.435	-17.16	0

2.5 Satisfaction and Attribution

2.6 Non-serviced

2.7 Willingness to Pay

The average amount an individual is willing to pay per month for guaranteed, punctual collection of waste directly from their home 2x a week is 9839 Riels.

The average amount an individual is willing contribute each month towards a community fund that leads to the entire neighborhood being cleaned 1x a week is 7208 Riels.

3 Interaction with Treatment

3.1 Interaction with App

Waste Tracker App Metrics
Metric	Kampong Cham	Siem Reap	Stung Saen	Total
Respondents	925	2879	1208	5012
Heard of Waste Tracker App	17.08%	24.8%	15.23%	21.07%
Downloaded App	2.59%	7.88%	1.08%	5.27%
Reported Issue	0.54%	0.63%	0%	0.46%
Heard others talking about Waste Tracker	4.65%	6.11%	5.13%	5.61%
Total Downloaders	24	227	13	264
Total Users	5	18	0	23
# of Issues Reported	7	25	0	32
# of Issues Resolved	4	6	0	10

3.2 Interaction with Report

Report Metrics
Metric	Kampong Cham	Siem Reap	Stung Saen	Total
Total respondents	925	2879	1208	5012
Share of respondents that received report	16.65%	20.88%	30.22%	22.35%
N received report	154	601	365	1120
Share of receivers that found report useful	67.53%	78.04%	68.77%	73.57%
N receivers that found report useful	104	469	251	824
Share of receivers that took action	8.44%	3.66%	0.27%	3.21%
N receivers that took action	13	22	1	36

4 Village Interactions

Average Number of Interactions by Village
Village	Municipality	# Ppl Interact w Often	Same Occupation	Active in Community Dev	On Village Council	Share Ethnicity	Pay for Waste	N
Pou Bos	Siem Reap	27.89	13.12	24.44	0.94	31.18	24.5	19
Chrey	Siem Reap	23.37	6.5	7.25	0.28	20	0	19
Svay Prey	Siem Reap	23.37	11.12	12.1	1.56	25.24	13.54	28
Phum Dabmuoy	Kampong Cham	20	1.57	15.83	1	20	25.71	10
Kouk Krasang	Siem Reap	17.29	4.71	8.48	1.46	20.17	6.95	28
Trapeang Traeng	Siem Reap	16.93	10.44	5.45	0.96	19.04	11.09	28
Sala Kamraeuk	Siem Reap	16.74	4.53	13	1.63	19.18	15.79	46
Voat Svay	Siem Reap	16.65	3.49	11.19	0.53	20.69	15.37	103
Totea	Siem Reap	16.14	8.75	6.94	0.8	16.95	5.61	21
Sambuor	Siem Reap	15.07	5.77	3.76	0.81	15.92	0.96	28
Phum Prampir	Kampong Cham	14.95	3.26	14.43	0.14	20.16	20	58
Phnhea Chey	Siem Reap	14.27	4.95	7.41	0.46	15.66	7.14	45
Thmei	Siem Reap	14.04	3.28	7.17	0.6	13.98	7.05	47
Prey Thum	Siem Reap	13.89	3.56	2.33	0.89	14.67	0	19
Mondol Pir	Siem Reap	13.75	5.5	8.67	1	13.75	11.67	4
Spean Chreav	Siem Reap	13.3	4.12	6.23	0.81	13.47	4.31	75
Vihear Chen	Siem Reap	12.48	3.7	8.77	0.24	13.06	10.83	120
Veal	Siem Reap	12.33	4.34	4.76	0.67	12.27	2.42	93
Voat Damnak	Siem Reap	12.2	3.18	5.27	0.39	12.09	10.39	69
Preaek Chik	Kampong Cham	12.19	2.24	3	0.59	13	0.18	18
Ta Chak	Siem Reap	12.04	5.44	2.75	0.72	12.52	0	26
Phum Dabpir	Kampong Cham	12	3.14	12.5	1	13.71	14.33	9
Bos Kralanh	Siem Reap	11.67	4.37	8.44	2.61	12.3	2.81	58
Chambak	Stung Saen	11.67	10	5	0.89	12.73	11.88	19
Ou Kanthor Cheung	Stung Saen	11.56	9.41	3.92	0.44	12.24	0	19
Voat Bour	Siem Reap	11.56	3.23	10.01	0.63	14.29	13.85	131
Khnar	Siem Reap	11.44	2.17	6.95	0.71	12.33	6.55	194
Phum Prambuon	Kampong Cham	11.31	0.8	3.67	0.82	13.36	12.7	13
Kantrak	Siem Reap	11.25	4.88	3.81	0.38	11.4	3.26	73
Krasang Roleung	Siem Reap	11.22	5.75	6.9	0.33	12.44	5.56	18
Krasang	Siem Reap	11.16	4.56	4.38	0.78	11.22	0.72	37
Trapeang Veaeng	Siem Reap	11.16	4.16	4.75	0.32	9.74	2.18	19
Phum Pir	Stung Saen	10.75	1.25	10	0.5	10.75	6	8
Ta Kong	Siem Reap	10.73	5.57	3.88	0.81	10.59	0.71	37
Chong Thnal Pir	Kampong Cham	10.5	1.88	1.44	1	10.5	4.59	18
Thlok Angdoung	Siem Reap	10.41	2.66	3.72	0.45	10.31	4.67	155
Chanlaong	Siem Reap	10.39	2.47	3.6	0.94	11	0	19
Sla Kram	Siem Reap	10.28	2.89	6.03	0.39	10.28	9.4	36
Kakranh	Siem Reap	10.23	3.2	5.77	0.37	10.81	4.68	75
Sala Kansaeng	Siem Reap	10.22	2.64	6.33	0.38	12.74	11.31	100
Srangae	Siem Reap	10.17	3.76	2.29	0.78	9.89	0	18
Kouk Doung	Siem Reap	10.11	6.63	5.83	0.58	9.89	0.12	19
aranh	Siem Reap	10.04	2.86	5.16	0.2	11.07	3.62	75
Phum Pram muoy	Stung Saen	10	10	5	0	10	4	1
Chreav	Siem Reap	9.89	4.46	4.92	0.47	10.4	2.73	37
Chonlong	Siem Reap	9.72	1.21	3.33	0.26	12.63	12.62	27
Banteay Chas	Siem Reap	9.65	3.56	5.14	0.46	10.23	8.55	112
Ta Vien	Siem Reap	9.6	2.59	6.33	0.65	11.34	7.32	81
Popis	Siem Reap	9.5	4.5	6.11	0.1	8.8	0	10
Dak Pou	Siem Reap	9.48	3.43	3.86	0.83	9.48	5.47	49
Triek	Siem Reap	9.44	1.96	5.12	0.28	9.6	6.35	55
Chong Kausu	Siem Reap	9.34	2.36	5.06	0.63	9.17	7.04	147
Phum Prampir	Stung Saen	9.27	3.73	2.22	0.18	12.64	1.5	18
Krachab	Stung Saen	9.25	2.8	4.72	0.88	11.12	4.71	65
Preaek Sbov	Stung Saen	9.22	5.82	4.41	0.33	11.07	1.68	37
Pralay	Siem Reap	9.17	4.56	7.38	0.56	9.17	2.71	18
Roka Leu	Kampong Cham	9.15	2.61	4.94	0.38	9.67	4.68	27
Phum Prammuoy	Kampong Cham	9.09	3.09	6.78	0.47	11.73	10.16	79
Chong Thnal Muoy	Kampong Cham	8.86	1.78	5.5	1.15	11.5	6.61	36
Ta Phul	Siem Reap	8.82	1.53	6.6	0.19	9.09	8.61	45
Prama	Siem Reap	8.78	9.2	2.6	0.93	10.2	0	18
Roka	Stung Saen	8.77	6.24	6.46	0.78	9.24	3.74	47
La Edth	Kampong Cham	8.67	1.29	1.61	0.69	8.33	5.32	36
Prey Krouch	Siem Reap	8.58	2.06	1.81	0.28	9.06	1.38	19
Srayov Cheung	Stung Saen	8.53	4.83	4.31	0.66	12.04	0	46
Pnov	Siem Reap	8.43	3.95	5.05	0.4	8.85	0	21
Roka Thum	Siem Reap	8.39	3.22	1.86	1.53	8.39	0.06	18
Ta Chek	Siem Reap	8.22	3.66	2.78	0.61	9.22	0.96	36
Kruos	Siem Reap	8.06	1.94	4.13	0.75	8.06	5.98	132
Boeng Snay	Kampong Cham	7.86	2.65	4.14	0.08	10.76	7.9	36
Svay Dangkum	Siem Reap	7.83	2.37	4.33	0.83	7.72	5.72	46
Pou Saen Snay	Stung Saen	7.82	7.41	2.17	0.65	10.12	0.8	28
Ou Kanthor Tboung	Stung Saen	7.74	5.96	2.12	0.8	10.52	0	37
Prey Banlich	Stung Saen	7.55	1.65	3.41	1	9.7	3.11	47
Balang Khang Kaeut	Stung Saen	7.52	2.24	6.43	0.59	9.29	0.71	32
Boeng	Siem Reap	7.5	3.17	2.62	0.83	8.21	1.06	47
Stueng Thmei	Siem Reap	7.26	2.33	3.86	0.47	6.73	5.72	46
Boeng Kok Pir	Kampong Cham	7.21	1.33	4.02	0.62	8.34	5.02	73
Kamraeng	Stung Saen	7.17	4	4.38	1.29	8.06	3.7	19
Phum Dab	Kampong Cham	7.1	5.79	3.36	0.71	10.14	9.55	20
Stueng Saen	Stung Saen	7.09	3.63	6.21	0.55	10.06	2.06	55
Pou Bak Ka	Stung Saen	7.05	1.54	5.09	0.5	10.07	1.78	27
Mondol Muoy	Siem Reap	6.67	2.29	5.13	1.33	6.38	6.42	24
Phum Bei	Kampong Cham	6.61	2.16	3.12	0.19	7.68	7.79	39
Memay	Kampong Cham	6.42	1.52	4.19	0.43	7.95	7.88	27
Phum Pir	Kampong Cham	6.33	1.62	3.78	0.91	7.7	6.44	60
Balang Khang Lech	Stung Saen	6.32	2.3	4	0.44	9.85	2.24	65
Kampong Thum	Stung Saen	6.26	2.64	3.67	0.39	9.94	3.09	83
Boeng Lies	Stung Saen	6.22	2.14	1.75	0.29	8	1.67	9
Phum Dabbuon	Kampong Cham	6.22	0.88	3.83	0.5	7	6.36	19
Roka Kraom	Kampong Cham	6.18	2.31	4.41	0.49	6.22	4.56	54
Pou Ta Un	Stung Saen	5.92	3	4.29	0.55	13.45	0	29
Sla Kaet	Stung Saen	5.92	1	6.42	0.12	8.56	4.71	37
Chamkar Khpob	Kampong Cham	5.89	1.12	0.8	0.75	6.62	0	9
Kdei	Stung Saen	5.82	1.38	4.4	0.67	7.18	3.05	36
Phum Muoy	Kampong Cham	5.73	1.72	2.4	0.6	7.69	5.53	49
Achar Leak	Stung Saen	5.57	2.21	3.76	1.17	8.07	4.52	55
Ta Neng	Kampong Cham	5.53	1.5	2.25	0.07	6.71	6.15	18
Kampong Roling	Kampong Cham	5.5	2.33	1.36	0.62	6.19	0	18
Phum Buon	Kampong Cham	5.44	0	2.92	0.06	6.12	6.71	19
Roluos	Stung Saen	5.43	3	5.18	0.53	6.76	0	29
Neang Konghing	Kampong Cham	5.38	2.42	4	0.5	7.17	4.7	18
Boeng Basak	Kampong Cham	5.37	2.55	3.71	0.5	7.04	1.83	59
Kampong Roteh	Stung Saen	5.26	2.74	5.1	0.48	7.78	1.12	36
Snaeng Krabei	Stung Saen	5.22	2.36	1.6	0.15	8.57	0	27
Damrei Choan Khla	Stung Saen	5.11	6.09	8	0.09	7.45	4.12	28
Prey Pou	Siem Reap	4.89	2.62	2.71	0.88	5.5	1.43	9
Kampong Samraong	Stung Saen	4.83	3.15	5.62	0.23	8.54	0.22	28
Srayov Tboung	Stung Saen	4.83	4.86	3.27	0.53	6.94	0	28
Phum Muoy	Stung Saen	4.78	1	5.4	0.33	7.17	1.17	9
Pramat dei	Stung Saen	4.62	4.7	3	0.1	7.4	0	18
Phum Pram	Kampong Cham	4.6	0.5	1.9	0.29	4.93	5.08	19
Prey Ta Hu	Stung Saen	4.58	2.3	3	0.41	7.3	0.54	56
Phum Dabbei	Kampong Cham	4.5	2.67	3	0.17	7.5	5	10
Puk Yuk	Stung Saen	4.3	2.8	3.92	0.15	7.95	0	46
Mneav	Stung Saen	4.21	2.58	3.6	0.62	7.46	0	28
Phum Dabpram	Kampong Cham	3.9	0.3	2	0.2	3.9	3.62	10
Preaek Derm Chan	Kampong Cham	3.56	2.1	2	0	5.7	3.57	18
Trapeang Veaeng	Stung Saen	3.42	3.64	5.4	0.6	5.4	2.2	29
Phum Buon	Stung Saen	3	0.67	3.5	0	4	4	4
Phum Prambei	Kampong Cham	2.88	1.67	2.33	0	7.67	7.67	10
Boeng Kok Muoy	Kampong Cham	2.71	0.57	2.33	0.71	6.57	5	18
Kampong Krabau	Stung Saen	2.64	3.43	2.33	0.29	4.14	2.17	18
Phum Bei	Stung Saen	1.67	5	5	0	5		5
Chrouy Thma	Kampong Cham	1.33	0.75	2	0	2.88	2.8	18

5 List Experiment

Question Text

We are interested in the sets of activities that you may take when you find the performance of your subnational officials to be disappointed.

I am going to read 4 statements that describe activities. Please tell me how many of these activities you took in the past 3 years. I don’t want to know about any specific item. I only want to know the total number of activities that you did.

1. Complained to family, friends, or neighbors.
2. Organized neighbors to provide substitute services yourselves.
3. Considered changing my vote in the next election.
4. Moved to a different municipality or province.

Results

List Experiment Difference in Means
Control Mean	Treated Mean	Difference in Mean	T-Stat	p-value
0.442	0.568	0.126	-5.569	0

6 Conjoint Experiment

Question Text

Please imagine that someone in your household needed to obtain a birth certificate for their child. Some people in your community told you about two different people that can help you attain this document, and you have to decide which person to ask for the certificate.

Option 1: The first person is a [gender] [position] in your area who has [views]. They typically charge [cost] for help attaining a birth certificate.

Option 2: The second person is a [gender] [position] in your area who has [views]. They typically charge [cost] for help attaining a birth certificate.

Which of the two people would you ask to help you attain the birth certificate?

Results

7 Attrition