Impact Interaction Analyses

Methodological Considerations

The data set consists of decisions from FY19 through March of FY22.
Similar to previous analyses, we are primarily looking at the year leading up to a decision.
We are not looking at ‘integrated’ partnerships. That is, we are focusing on utilization at the account where the renewal decision is made.
Lastly, we are looking at unit renewal rates instead of $ renewal rates. This allows us to treat impact interactions equitably across partnerships.

Renewal by Decision Type

The below table should not come as a surprise. Opt Outs tend to perform very well while NNLOA can be quite mixed.

Remember the Ratios: 1.4 for NNLOA, 8.2 for Opt Outs.
Opt Outs perform well, while NNLOA are in the high 50%.
NNLOA performed a bit better than PAE, while Opt Outs are a little bit under.

Renewal Ratio by Decision Type
DecisionType	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	177	102	75	1.4	57.6%
Opt Out	92	82	10	8.2	89.1%
Total	269	184	85	2.2	68.4%

Renewals by Decision Type and Year

Since we are combining multiple years of data, we will frequently take a look at whether there are differences across the years.

NNLOA performance has been climbing since FY19.
Opt Outs have also been performing well the past few years.
FY19 and FY22 are lower on total decisions being made. We saw this with PAE as well.

Renewal Ratio by Decision Type
DecisionType	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	2019	21	9	12	0.8	42.9%
Need New LOA	2020	60	27	33	0.8	45.0%
Need New LOA	2021	70	47	23	2.0	67.1%
Need New LOA	2022	26	19	7	2.7	73.1%
Opt Out	2019	14	12	2	6.0	85.7%
Opt Out	2020	27	22	5	4.4	81.5%
Opt Out	2021	31	30	1	30.0	96.8%
Opt Out	2022	20	18	2	9.0	90.0%
Total	NA	269	184	85	2.2	68.4%

Renewal Rate by Account Segment

Roughly 50% of the decisions lie with Large P&P.
Large P&P & Selective & Canada performing very well.
Strong renewal with Regional Private.

Renewal Ratio by Account Segment
AccountSegment	N	ATL	Dropped	Ratio	Perc_Renewed
Canada	11	8	3	2.7	72.7%
Large Public & Private	131	99	32	3.1	75.6%
Regional Private	20	12	8	1.5	60.0%
Regional Public	41	18	23	0.8	43.9%
Selective	66	47	19	2.5	71.2%

Renewal Rate by Account Segment & Fiscal Year

Large P&P and Regional Publics have the same pattern: last 2 FY have been much better.
Selectives and Regional Privates had a tough FY20, otherwise, they look pretty strong.

Renewal Ratio by Account Segment
AccountSegment	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
Canada	2020	3	3	0	Inf	100.0%
Canada	2021	4	3	1	3.0	75.0%
Canada	2022	4	2	2	1.0	50.0%
Large Public & Private	2019	18	12	6	2.0	66.7%
Large Public & Private	2020	42	28	14	2.0	66.7%
Large Public & Private	2021	47	38	9	4.2	80.9%
Large Public & Private	2022	24	21	3	7.0	87.5%
Regional Private	2019	4	3	1	3.0	75.0%
Regional Private	2020	10	3	7	0.4	30.0%
Regional Private	2021	5	5	0	Inf	100.0%
Regional Private	2022	1	1	0	Inf	100.0%
Regional Public	2019	10	3	7	0.4	30.0%
Regional Public	2020	11	4	7	0.6	36.4%
Regional Public	2021	13	7	6	1.2	53.8%
Regional Public	2022	7	4	3	1.3	57.1%
Selective	2019	3	3	0	Inf	100.0%
Selective	2020	21	11	10	1.1	52.4%
Selective	2021	32	24	8	3.0	75.0%
Selective	2022	10	9	1	9.0	90.0%

Renewal by Decision Type & Segment

Opt Out performance is above 90%, except for Regional Publics. Canada - low N.
Regional Public NNLOA is conspicuously low. Regional Private NNLOA is above 50%, which is relatively high.

Renewal Ratio by Account Segment
AccountSegment	DecisionType	N	ATL	Dropped	Ratio	Perc_Renewed
Canada	Need New LOA	6	4	2	2.0	66.7%
Canada	Opt Out	5	4	1	4.0	80.0%
Large Public & Private	Need New LOA	86	57	29	2.0	66.3%
Large Public & Private	Opt Out	45	42	3	14.0	93.3%
Regional Private	Need New LOA	17	9	8	1.1	52.9%
Regional Private	Opt Out	3	3	0	Inf	100.0%
Regional Public	Need New LOA	25	6	19	0.3	24.0%
Regional Public	Opt Out	16	12	4	3.0	75.0%
Selective	Need New LOA	43	26	17	1.5	60.5%
Selective	Opt Out	23	21	2	10.5	91.3%

CRP Inclusion

Renewal Rate looks pretty close to the Opt Out rate, which is great.

Renewal Ratio by CRP Inclusion
GRP3-4	N	ATL	Dropped	Ratio	Perc_Renewed
0	240	156	84	1.9	65.0%
1	29	28	1	28.0	96.6%

Impact Interaction Volume Histogram

Central tendency is at 6.
Similar to Last Year’s analysis, most of the mass is between 5-9 impact interactions.
There is long tail with heavy utilizers.
Very low utilizers has been getting lower!

Impact Interaction Volume Histogram Split by Decision

Super users definitively renew at a pretty high rate; the cut off could be pretty high for this forum.
Partners with 5 or 6 impact interactions still seem to drop.

Impact Interaction Volume Histogram Split by Pool Date FY

Lower N in 2022, even so a relatively uniform distribution across the impact interactions, with small peaks around 4 & 5.
FY21 had a lot of heavy users around 7, 8, & 9. Definitely seeing some variation across the years.

Renewal by Interaction Volume and Decision Type, Unbinned

[NNLOA] You don’t start to see much lift until the 7+ region. With a nice blip at 4. Maybe it is worth seeing what the combination at 4 looks like.
[Opt Out] Utilization patterns looks similar to NNLOA. Opt Out drops are occurring at partners with decent utilization.

Renewal Ratio by Impact Interaction Volume
DecisionType	II_Credited_Volume	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	5	2	3	0.7	40.0%
Need New LOA	1	4	1	3	0.3	25.0%
Need New LOA	2	10	2	8	0.2	20.0%
Need New LOA	3	13	7	6	1.2	53.8%
Need New LOA	4	16	11	5	2.2	68.8%
Need New LOA	5	32	16	16	1.0	50.0%
Need New LOA	6	20	8	12	0.7	40.0%
Need New LOA	7	26	16	10	1.6	61.5%
Need New LOA	8	17	14	3	4.7	82.4%
Need New LOA	9	16	9	7	1.3	56.2%
Need New LOA	10	8	6	2	3.0	75.0%
Need New LOA	11	5	5	0	Inf	100.0%
Need New LOA	12	2	2	0	Inf	100.0%
Need New LOA	14	1	1	0	Inf	100.0%
Need New LOA	15	1	1	0	Inf	100.0%
Need New LOA	19	1	1	0	Inf	100.0%
Opt Out	0	3	1	2	0.5	33.3%
Opt Out	1	2	2	0	Inf	100.0%
Opt Out	2	9	9	0	Inf	100.0%
Opt Out	3	8	8	0	Inf	100.0%
Opt Out	4	12	11	1	11.0	91.7%
Opt Out	5	11	10	1	10.0	90.9%
Opt Out	6	11	9	2	4.5	81.8%
Opt Out	7	8	8	0	Inf	100.0%
Opt Out	8	16	14	2	7.0	87.5%
Opt Out	9	3	3	0	Inf	100.0%
Opt Out	10	5	4	1	4.0	80.0%
Opt Out	11	1	0	1	0.0	0.0%
Opt Out	12	1	1	0	Inf	100.0%
Opt Out	14	1	1	0	Inf	100.0%
Opt Out	15	1	1	0	Inf	100.0%

Renewal by Impact Interaction Volume and Decision Type, (Binned)

Adjusted the binning to better capture the high volume present in AAF.

For NNLOA, increased impact interaction volume does tend to be associated with increased likelihood to renew.
For NNLOA, 7+ is where this binning suggests there is a cutoff.
For Opt Out, most of the mass is in high utilization and therefore the drops are as well.

Renewal Ratio by Impact Interaction Volume (Binned)
DecisionType	II_Volume_Bins	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	5	2	3	0.7	40.0%
Need New LOA	1	4	1	3	0.3	25.0%
Need New LOA	2-3	23	9	14	0.6	39.1%
Need New LOA	4-6	68	35	33	1.1	51.5%
Need New LOA	7+	77	55	22	2.5	71.4%
Opt Out	0	3	1	2	0.5	33.3%
Opt Out	1	2	2	0	Inf	100.0%
Opt Out	2-3	17	17	0	Inf	100.0%
Opt Out	4-6	34	30	4	7.5	88.2%
Opt Out	7+	36	32	4	8.0	88.9%

Renewal by Impact Interaction Volume and Account Segment, (Binned)

4+ cutoff driven a lot by Large P&P and Selectives.
For Large P&P, you could go as low as 2-3.
For Regional Private, 7+ consumption seems to be the point at which renewal improves.
Regional Publics, are largely responsible for higher utilization AND drops in the higher utilization bucket.

Renewal Ratio by Impact Interaction Volume (Binned)
AccountSegment	II_Volume_Bins	N	ATL	Dropped	Ratio	Perc_Renewed
Canada	0	1	0	1	0.0	0.0%
Canada	2-3	2	1	1	1.0	50.0%
Canada	4-6	4	3	1	3.0	75.0%
Canada	7+	4	4	0	Inf	100.0%
Large Public & Private	0	3	2	1	2.0	66.7%
Large Public & Private	1	2	2	0	Inf	100.0%
Large Public & Private	2-3	19	15	4	3.8	78.9%
Large Public & Private	4-6	50	33	17	1.9	66.0%
Large Public & Private	7+	57	47	10	4.7	82.5%
Regional Private	1	1	0	1	0.0	0.0%
Regional Private	2-3	3	1	2	0.5	33.3%
Regional Private	4-6	3	1	2	0.5	33.3%
Regional Private	7+	13	10	3	3.3	76.9%
Regional Public	0	4	1	3	0.3	25.0%
Regional Public	1	3	1	2	0.5	33.3%
Regional Public	2-3	9	6	3	2.0	66.7%
Regional Public	4-6	18	8	10	0.8	44.4%
Regional Public	7+	7	2	5	0.4	28.6%
Selective	2-3	7	3	4	0.8	42.9%
Selective	4-6	27	20	7	2.9	74.1%
Selective	7+	32	24	8	3.0	75.0%

Regional Public NNLOA Renewal by Impact Interaction Volume (Binned) & Decision Type

NNLOA renewals for Regional Public does not really offer much by way of pattern, since there are drops scattered about everywhere.

Regional Public Renewal Ratio by Decision Type & Impact Interaction Volume (Binned)
II_Volume_Bins	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2020	2	0	2	0.0	0.0%
0	2021	1	1	0	Inf	100.0%
1	2020	1	0	1	0.0	0.0%
1	2021	1	0	1	0.0	0.0%
2-3	2019	2	1	1	1.0	50.0%
2-3	2020	1	0	1	0.0	0.0%
2-3	2021	1	0	1	0.0	0.0%
4-6	2019	3	0	3	0.0	0.0%
4-6	2020	3	1	2	0.5	33.3%
4-6	2021	4	2	2	1.0	50.0%
4-6	2022	2	0	2	0.0	0.0%
7+	2019	1	0	1	0.0	0.0%
7+	2021	3	1	2	0.5	33.3%

Regional Public Renewal Ratio by Impact Interaction Volume (Binned) & Opex

Looking at all decisions, 131M+ quartile holds most of the partners
Confirming that more utilization does not drive renewals for the 131M+ quartile, or the others.

Regional Private Renewal Ratio by Impact Interaction Volume (Binned) & Opex
OpEx_Bins_Public	II_Volume_Bins	N	ATL	Dropped	Ratio	Perc_Renewed
0 to 50M	4-6	1	0	1	0.0	0.0%
50M to 90M	2-3	1	1	0	Inf	100.0%
50M to 90M	4-6	1	1	0	Inf	100.0%
90M to 131M	0	1	0	1	0.0	0.0%
90M to 131M	4-6	3	0	3	0.0	0.0%
131M+	0	3	1	2	0.5	33.3%
131M+	1	3	1	2	0.5	33.3%
131M+	2-3	8	5	3	1.7	62.5%
131M+	4-6	13	7	6	1.2	53.8%
131M+	7+	5	1	4	0.2	20.0%
NA	7+	2	1	1	1.0	50.0%

#####Simple Regression for Impact Interaction Volume

The Estimate for Impact Interaction Volume is Positive -> increased consumption means increased likelihood to renew.
This is statistically significant.
Controlling for account segment shows that Impact Interactions seem to matter more for Large P&P and Selectives.

	Target_Binary
Predictors	Odds Ratios	CI	p
(Intercept)	1.56	0.40 – 7.59	0.542
II Credited Volume	1.11	1.01 – 1.23	0.030
AccountSegment [Large Public & Private]	1.06	0.22 – 4.00	0.931
AccountSegment [Regional Private]	0.48	0.08 – 2.30	0.371
AccountSegment [Regional Public]	0.31	0.06 – 1.27	0.122
AccountSegment [Selective]	0.79	0.16 – 3.14	0.751
Observations	269
R² Tjur	0.074

Penetration by Event Grouping

Events, Service, and Expert Calls, are the highest penetration.
Not many large differences between NNLOA and Opt Outs - Onsites/PLW the largest and leans towards NNLOA

Reminder: 1. Experience = VIP Days & Collaboratives

Service = Benchmarking, Audits, Secret Shopper, Customer Research Projects, Market Insights, and Survey Walkthroughs
Expert Call = Expert Center, Benchmarking Walkthrough, Tool’s Walkthrough
SL Led = Research SL Impact, Evergreen Action, Exec Update, National Meeting Pre-wire
Research Interview = Research Initial & Scoping
Events = National Meeting, COVID Working Group
PLW/Onsite = Onsite, PLW

Percent of Renewals w/ At Least 1 Interaction in a Group
DecisionType	Perc_Events	Perc_Service	Perc_SLLed	Perc_ResearchInt	Perc_PLW_Onsite	Perc_Experience	Perc_ExpertCall	Perc_MrktInsights
Need New LOA	79.1%	70.1%	51.4%	37.3%	48.6%	2.8%	64.4%	0.0%
Opt Out	75.0%	75.0%	52.2%	35.9%	41.3%	3.3%	66.3%	1.1%

Renewal by Event Consumption

[NNLOA] Compelling evidence for the value of events. Attending is a 5% bump above the average. Not attending is a 17% drop.
[Opt Out] Relatively similar results regardless of attendance.

Renewal Ratio by Event Consumption
DecisionType	II_Events_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	37	15	22	0.7	40.5%
Need New LOA	1	140	87	53	1.6	62.1%
Opt Out	0	23	20	3	6.7	87.0%
Opt Out	1	69	62	7	8.9	89.9%

Renewal by Event Consumption Volume

You see drops at all ends of the spectrum.
Some Institutions are using events heavily in the final year, without obvious benefit.

Renewal by Event, OT

For those not attending events, pretty consistent YoY.
Attending an event have shown increasing renewal rates!

Renewal Ratio by Event Consumption
II_Events_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	9	6	3	2.0	66.7%
0	2020	24	11	13	0.8	45.8%
0	2021	15	10	5	2.0	66.7%
0	2022	12	8	4	2.0	66.7%
1	2019	26	15	11	1.4	57.7%
1	2020	63	38	25	1.5	60.3%
1	2021	86	67	19	3.5	77.9%
1	2022	34	29	5	5.8	85.3%

Renewal by Service Consumption

[NNLOA] Almost no lift from consuming services, as consuming and not are close to the mean.
[Opt Out] Very interesting bump! We don’t often see a bump for Opt Outs.

Renewal Ratio by Service Consumption
DecisionType	II_Service_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	53	29	24	1.2	54.7%
Need New LOA	1	124	73	51	1.4	58.9%
Opt Out	0	23	18	5	3.6	78.3%
Opt Out	1	69	64	5	12.8	92.8%

Renewal by Service Consumption Volume

Most consume only one of this type of impact interaction.
Even if two are consumed, drops look roughly the same proportion of the total.

Renewal by Service Consumption, OT

Consumption: Positive, monotonic trend for renewal rate over the 4 years!
No Consumption: Mixed bag on no consumption - 2020 was a particularly bad year.

Renewal Ratio by Service Consumption
II_Service_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	3	3	0	Inf	100.0%
0	2020	24	9	15	0.6	37.5%
0	2021	36	27	9	3.0	75.0%
0	2022	13	8	5	1.6	61.5%
1	2019	32	18	14	1.3	56.2%
1	2020	63	40	23	1.7	63.5%
1	2021	65	50	15	3.3	76.9%
1	2022	33	29	4	7.2	87.9%

Renewal by SL Consumption

[NNLOA] Inversion here and a decent sized gap.
[Opt Out] No practical difference.

Renewal Ratio by SL-Led Consumption
DecisionType	II_SLLed_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	86	54	32	1.7	62.8%
Need New LOA	1	91	48	43	1.1	52.7%
Opt Out	0	44	39	5	7.8	88.6%
Opt Out	1	48	43	5	8.6	89.6%

SL Consumption Volume & Renewal

Some are getting a lot of interactions in the final year.
Results are mixed.

Renewal by SL Consumption, OT

Consumption: Positive, monotonic trend for renewal rate over the 4 years!
No Consumption: Those who have not consumed in the past 2 years have had very high renewal rates.

Renewal Ratio by SL-Led Consumption
II_SLLed_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	11	8	3	2.7	72.7%
0	2020	37	19	18	1.1	51.4%
0	2021	53	42	11	3.8	79.2%
0	2022	29	24	5	4.8	82.8%
1	2019	24	13	11	1.2	54.2%
1	2020	50	30	20	1.5	60.0%
1	2021	48	35	13	2.7	72.9%
1	2022	17	13	4	3.2	76.5%

Renewal by Research Interview Consumption

[NNLOA] Most of the partners are not engaging in this type of activity. Although, when they do engage, it has relatively high returns.
[Opt Out] No practical difference.

Renewal Ratio by Research Interview Consumption
DecisionType	II_ResearchInterview_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	111	57	54	1.1	51.4%
Need New LOA	1	66	45	21	2.1	68.2%
Opt Out	0	59	53	6	8.8	89.8%
Opt Out	1	33	29	4	7.2	87.9%

Research Interview Volume & Renewal

Higher consumption in this category than in the others.
Some evidence of positive association with renewal outcome.

Renewal By Research Interview Consumption, OT

Consumption: Very high rates over the past couple of years.
Consumption: Consistently high performance relatively to non-consumption

Renewal Ratio by Research Interview Consumption
II_ResearchInterview_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	17	8	9	0.9	47.1%
0	2020	58	31	27	1.1	53.4%
0	2021	71	53	18	2.9	74.6%
0	2022	24	18	6	3.0	75.0%
1	2019	18	13	5	2.6	72.2%
1	2020	29	18	11	1.6	62.1%
1	2021	30	24	6	4.0	80.0%
1	2022	22	19	3	6.3	86.4%

Renewal by PLW OR Onsite Consumption

[NNLOA] No practical difference. Nearly a 50/50 split on consumption.
[Opt Out] No practical difference.

Renewal Ratio by PLW OR Onsite Consumption
DecisionType	II_PLW_Onsite_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	91	51	40	1.3	56.0%
Need New LOA	1	86	51	35	1.5	59.3%
Opt Out	0	54	48	6	8.0	88.9%
Opt Out	1	38	34	4	8.5	89.5%

PLW / Onsite Volume & Renewal

Might be that 2+ of this type of interaction is where the effect starts to take hold, but that is high cost.

Renewal by PLW/Onsite OT

Increasing Renewal trend for consumption and no consumption for the past 3 FY.
In FY19 and FY20, this type of interaction outperformed, and that reversed in the past 2 FY.

Renewal Ratio by PLW OR Onsite Consumption
II_PLW_Onsite_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	17	10	7	1.4	58.8%
0	2020	45	24	21	1.1	53.3%
0	2021	56	43	13	3.3	76.8%
0	2022	27	22	5	4.4	81.5%
1	2019	18	11	7	1.6	61.1%
1	2020	42	25	17	1.5	59.5%
1	2021	45	34	11	3.1	75.6%
1	2022	19	15	4	3.8	78.9%

Renewal by Experience Consumption

[NNLOA] Fantastic renewal rate, although seriously low N.
[Opt Out] Not as successful as NNLOA. Still low N.

Renewal Ratio by Experience Consumption
DecisionType	II_Experience_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	172	97	75	1.3	56.4%
Need New LOA	1	5	5	0	Inf	100.0%
Opt Out	0	89	80	9	8.9	89.9%
Opt Out	1	3	2	1	2.0	66.7%

Experience Volume & Renewal

Not much to write about here.

Renewal by Experience Consumption OT

No usage until FY21. None in FY22.

Renewal Ratio by Experience Consumption
II_Experience_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	35	21	14	1.5	60.0%
0	2020	86	48	38	1.3	55.8%
0	2021	94	71	23	3.1	75.5%
0	2022	46	37	9	4.1	80.4%
1	2020	1	1	0	Inf	100.0%
1	2021	7	6	1	6.0	85.7%

Renewal by Expert Call Consumption

[NNLOA] Small lift from expert calls. Most of the partners have used this service.
[Opt Out] Another example of partners not using this service renewing at lower levels - again, odd to see this for opt outs.

Renewal Ratio by Expert Call Consumption
DecisionType	II_ExpertCall_Binary	N	ATL	Dropped	Ratio	Perc_Renewed
Need New LOA	0	63	33	30	1.1	52.4%
Need New LOA	1	114	69	45	1.5	60.5%
Opt Out	0	31	26	5	5.2	83.9%
Opt Out	1	61	56	5	11.2	91.8%

Expert Call Volume & Renewal

This is another area where we are seeing a lot of impact interaction volume. At 3+, there are fewer drops.
You see relatively similar proportion of drops for 0-2.

Renewal by Expert Call Consumption OT

FY20 and FY21 show the largest support for Expert Call value, while FY22 returns have been a bit diminished.

Renewal Ratio by Expert Call Consumption
II_ExpertCall_Binary	FiscalYear	N	ATL	Dropped	Ratio	Perc_Renewed
0	2019	14	9	5	1.8	64.3%
0	2020	37	17	20	0.8	45.9%
0	2021	29	21	8	2.6	72.4%
0	2022	14	12	2	6.0	85.7%
1	2019	21	12	9	1.3	57.1%
1	2020	50	32	18	1.8	64.0%
1	2021	72	56	16	3.5	77.8%
1	2022	32	25	7	3.6	78.1%

Finer Grain Look at What Was Consumed

Event Category and Event Purpose

AIPI increased in renewal from FY18 to FY20, much stronger now.
The 2020-2021 National Meeting series is a strong case for meetings, while the previous year series had weaker results.
The DEIJ content appears to be pretty solid.
Benchmarking survey.

Renewal Ratio by Event Category and Event Purpose
Event_Category	EventPurpose	N	ATL	Dropped	Ratio	Perc_Renewed
Benchmark	Advancement Investment and Performance Initiative FY2018	67	39	28	1.4	58.2%
Benchmarking Walkthrough	Benchmarking Walkthrough	7	6	1	6.0	85.7%
Collaborative	AIPI	8	7	1	7.0	87.5%
COVID Working Group Session	AF COVID-19 Working Group - Building community and events online for alumni	1	0	1	0.0	0.0%
COVID Working Group Session	AF COVID-19 Working Group - Critical Conversations: SLAC Private Session	5	3	2	1.5	60.0%
COVID Working Group Session	AF COVID-19 Working Group - Large School Private Session	3	1	2	0.5	33.3%
COVID Working Group Session	AF COVID-19 Working Group - Rethinking the Work of Major Gift Officers	26	19	7	2.7	73.1%
COVID Working Group Session	C2C Summer COVID19 Working Group	1	1	0	Inf	100.0%
Diagnostic or Audit	Advancement Investment and Performance Initiative FY2019	55	39	16	2.4	70.9%
Diagnostic or Audit	Advancement Investment and Performance Initiative FY2020	57	49	8	6.1	86.0%
Diagnostic or Audit	Advancement Website Optimization Audit	42	31	11	2.8	73.8%
Diagnostic or Audit	Custom Research Projects	1	1	0	Inf	100.0%
Diagnostic or Audit	Diagnostic or Audit	17	16	1	16.0	94.1%
Evergreen Action	Evergreen Action	9	7	2	3.5	77.8%
Executive Update	Executive Update	2	2	0	Inf	100.0%
Expert Center	Expert Center	108	82	30	2.7	75.9%
Expert Center	Expert Center Call	47	29	18	1.6	61.7%
Market Research	NA	1	0	1	0.0	0.0%
National Meeting	2017-2018 Advancement Forum Meeting, Washington, DC	2	2	0	Inf	100.0%
National Meeting	2018-2019 Advancement Forum National Meeting, Chicago, IL	6	1	5	0.2	16.7%
National Meeting	2018-2019 Advancement Forum National Meeting, Denver, CO	4	2	2	1.0	50.0%
National Meeting	2018-2019 Advancement Forum National Meeting, Santa Monica, CA	8	5	3	1.7	62.5%
National Meeting	2018-2019 Advancement Forum National Meeting, Washington, DC	31	19	12	1.6	61.3%
National Meeting	2019-2020 Advancement Forum National Meeting, Chicago, IL	11	8	3	2.7	72.7%
National Meeting	2019-2020 Advancement Forum National Meeting, Denver, CO	8	5	3	1.7	62.5%
National Meeting	2019-2020 Advancement Forum National Meeting, Santa Monica, CA	7	4	3	1.3	57.1%
National Meeting	2019-2020 Advancement Forum National Meeting, Washington, DC	50	29	21	1.4	58.0%
National Meeting	2020-2021 Advancement Forum National Meeting,	70	58	13	4.5	82.9%
National Meeting	Advancement Leadership Special Session, Washington, DC	1	1	0	Inf	100.0%
National Meeting	AF Pop-Ups,	17	12	5	2.4	70.6%
National Meeting	Aligning Resources with Institutional Ambition: Breaking the Three Constraints on Fundraising Growth,	1	1	0	Inf	100.0%
National Meeting	Breaking the 3 Constraints on Fundraising Growth: A Data-Driven Playbook for Peak Performance,	4	4	0	Inf	100.0%
National Meeting	Coast to Coast: Spring Meeting,	7	6	1	6.0	85.7%
National Meeting	Emerging Trends in Advancement Performance,	3	3	0	Inf	100.0%
National Meeting	Emerging Trends in Advancement Performance: Analysis and Discussion of Regional Privates Fundraising,	6	6	0	Inf	100.0%
National Meeting	Emerging Trends in Advancement Performance: Analysis and Discussion of Regional Publics Fundraising,,	8	8	0	Inf	100.0%
National Meeting	Emerging Trends in Advancement Performance: Reviewing FY2021 to Plan for FY2022,	12	12	0	Inf	100.0%
National Meeting	ET - Virtual - AF - C2C,	4	3	1	3.0	75.0%
National Meeting	Fall Coast to Coast Meeting,	2	2	0	Inf	100.0%
National Meeting	Meeting Advancement’s DEI Moment,	2	2	0	Inf	100.0%
National Meeting	Meeting Advancement’s DEIJ Moment,	36	30	6	5.0	83.3%
National Meeting	Meeting the Moment: An EAB Facilitated Discussion on Diversity, Equity, and Inclusion,	2	1	1	1.0	50.0%
National Meeting	Reimagining Major Gift Strategy for a New Era: Innovations in Prospect Development,	6	6	0	Inf	100.0%
National Meeting	Returning to the Office: A Discussion for Advancement Leaders on Post-Pandemic Work Arrangements,	8	7	1	7.0	87.5%
National Meeting	Virtual Working Session AF: Building Community and Events Online for Alumni during COVID19,	14	10	4	2.5	71.4%
National Meeting	Virtual Working Session AF: Rethinking the Work of Major Gift Officers During COVID19,	21	16	5	3.2	76.2%
National Meeting	Virtual Working Session AF: The Next Phase of COVID19 Response: What Advancement Leaders are Focusin,	12	11	1	11.0	91.7%
National Meeting Pre-Wire	National Meeting Pre-Wire	6	3	3	1.0	50.0%
Onsite	Hold exp. 08/13 \| Onsite \| AF \| 10/10/2019	1	0	1	0.0	0.0%
Onsite	Hold exp. 8/7 \| Onsite \| AF \| Presentation Date: 10/04/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 02/07/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| 02/13/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 02/27/2019	2	2	0	Inf	100.0%
Onsite	Onsite \| AF \| 04/18/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 05/15-16/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| 05/23/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| 06/06/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| 06/07/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| 07/09/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 07/17/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 09/18/2018	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| 10/24/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 04/05/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 04/15/2018	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 04/25/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 05/03/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 05/21/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 07/30/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 08/06/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 09/13/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 09/24/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 1/14/20	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 1/15/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 1/24/2018	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 1/7/2020	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 10/31/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 11/05/2019	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 11/07/2019	2	2	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 12/11/2018	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 12/13/2018	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 12/20/2018	1	0	1	0.0	0.0%
Onsite	Onsite \| AF \| Presentation Date: 12/9/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 2/20/2019	1	1	0	Inf	100.0%
Onsite	Onsite \| AF \| Presentation Date: 4/10/2018	1	0	1	0.0	0.0%
Onsite	Onsite \| AF\| Presentation Date 11.28.2018	1	0	1	0.0	0.0%
Onsite	Onsite \| AF\| Presentation Date: 1/10/2018	1	1	0	Inf	100.0%
Onsite	Onsite \| AF\| Presentation Date: 9/18/2018	1	0	1	0.0	0.0%
Onsite	Onsite \| Competing in Advancement’s Era of Big Bets \| 12/3	1	0	1	0.0	0.0%
Onsite	Onsite \| Competing in Advancement’s Era of Big Bets\| 11/19	1	1	0	Inf	100.0%
Onsite	Onsite \| EDCD \| Presentation Date: April 23rd, 2019	1	0	1	0.0	0.0%
Onsite	Onsite \| Preparing for Advancement’s Digital Future \| 1/16	1	1	0	Inf	100.0%
Onsite	Onsite \| Preparing for Advancement’s Digital Future\| 1/16	1	1	0	Inf	100.0%
Onsite	Onsite \| Preparing for Advancement’s Digital Future\| 1/7	1	0	1	0.0	0.0%
Onsite	Onsite \| The Donor Investor Imperative - AF \| Presentation Date: 10/8/20	1	1	0	Inf	100.0%
Onsite	Onsite l AF l 02/20/2019	1	0	1	0.0	0.0%
Onsite	Onsite Preparing for Advancement’s Digital Future 2/22	1	1	0	Inf	100.0%
Onsite	Onsite The New Rules of Engagement 2/28	1	0	1	0.0	0.0%
Onsite	Onsite\| AF \| Presentation Date: 12/6/2018	1	1	0	Inf	100.0%
Onsite	Onsite\| AF \| Presentation Date: 3/8/2017	1	0	1	0.0	0.0%
Onsite	Onsite\| New Frontiers in Pipeline Development - AF - University of Louisville	1	1	0	Inf	100.0%
Onsite	Onsite\| The Donor Investor Imperative - AF\| California Polytechnic State University - San Luis Obispo - CA	1	1	0	Inf	100.0%
Onsite	Partner Intensive \| AF \| Reimagining Major Gift Fundraising	1	1	0	Inf	100.0%
Onsite	Partner Intensive \| AF \| Reimagining Major Gift Strategy for a New Era	1	1	0	Inf	100.0%
Onsite	Virtual Meeting \| The Impact of Covid-19 on Advancement - AF \| Presentation Date: 6/9/2020	1	1	0	Inf	100.0%
Onsite	NA	5	2	3	0.7	40.0%
Research Initial	2018 Communications	2	2	0	Inf	100.0%
Research Initial	2019 Fundraiser Efficiency	9	6	3	2.0	66.7%
Research Initial	2019 Org Innovations	14	8	6	1.3	57.1%
Research Initial	2019 Scoping	17	9	8	1.1	52.9%
Research Initial	2020-21 DEI Study	11	9	2	4.5	81.8%
Research Initial	2020 Advancement Health Index Study	18	15	3	5.0	83.3%
Research Initial	2020 Mid Level Giving/Pipeline	8	7	1	7.0	87.5%
Research Initial	Advancement Investment and Performance Initiative FY2017	3	3	0	Inf	100.0%
Research Initial	AF- Reinventing Major Gift Fundraising	11	9	2	4.5	81.8%
Research Initial	AF - AIPI Data Project	8	8	0	Inf	100.0%
Research Initial	Coast to Coast: Spring Meeting: 2019	4	3	1	3.0	75.0%
Research Initial	Coast to Coast: Spring Meeting: 2020	1	1	0	Inf	100.0%
Research Initial	Forward Action Planning	6	4	2	2.0	66.7%
Research Initial	Vendor Landscape analysis	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Advancement Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - ADVEX Call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - AF Discussion	2	2	0	Inf	100.0%
Research SL Impact	Research SL Impact - AF Discussion and Next Steps	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - AF Discussion and Onsite Confirmation	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - AF IPV	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - AF Joint SL/PDE call to discuss HESF	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - AF Team Orientation and Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - AIPI 2020 Walkthrough	5	5	0	Inf	100.0%
Research SL Impact	Research SL Impact - AIPI Discussion	2	2	0	Inf	100.0%
Research SL Impact	Research SL Impact - AIPI Expert Call	2	1	1	1.0	50.0%
Research SL Impact	Research SL Impact - AIPI Results Walkthrough	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - AIPI Results Walkthrough Call	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - AIPI Walkthrough	2	2	0	Inf	100.0%
Research SL Impact	Research SL Impact - AIPI Walkthrough/Check in	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Alumni Board Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Annual Giving Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Budget Model Networking Discussion	2	2	0	Inf	100.0%
Research SL Impact	Research SL Impact - Call	4	3	1	3.0	75.0%
Research SL Impact	Research SL Impact - Call - AIPI Report	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Call - AIPI Walkthrough	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Call - American - AF - Courtney Surls	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Call - UT Austin - AF - re AIPI - Juan Garcia	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Call with Nick Butler	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Campus Visit	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Check-in Call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Check-inCall	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Check In	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - COVID Trends in Higher Ed Advancement	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Custom Research on MGO Activity Metrics	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Discussion on Benchmarking Data	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Expert call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Expert Call	4	2	2	1.0	50.0%
Research SL Impact	Research SL Impact - Expert Call, Review AIPI Results	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Expert Call: AskEAB & PLW follow-up	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Expert Call: AskEAB f/u	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Fairfield - AF - Wally Halas - Quarterly Check-in	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Follow Up	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Fundraiser productivity report review	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - GRP Visit	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Guelph AF Joint SL/PDE call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - In-Person Meeting	2	0	2	0.0	0.0%
Research SL Impact	Research SL Impact - In person meeting	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - In Person Meeting	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - in person research SL	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - In Person Visit	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - In Person Visit-Research SL Impact-Bill Roberts	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - INT UCCS AF visit	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Intro Call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Introductory Call and Review of Resources	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Longwood University - AF - In-Person Meeting	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Longwood University - AF - In-Person Onboarding	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Meeting	11	7	4	1.8	63.6%
Research SL Impact	Research SL Impact - Meeting - Stevens - AF - Matthew Gwin & Sarah Wells	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Meeting@Meeting	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Networking call with U Dayton	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Networking Conversation	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Networking Conversation re: elimination of portfolios for a proposal centric system	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Networking Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - NM meal	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Onsite Follow Up	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Onsite Scoping Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Private Label Webinar	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Quarterly Call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Research Call	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Research Scoping Call	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Second Exec Roundtable Topic	16	13	3	4.3	81.2%
Research SL Impact	Research SL Impact - Sewanee AF Digital Future Walk Thru	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - SF UNH AF	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - SL Impact	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - SL Impact Call	2	2	0	Inf	100.0%
Research SL Impact	Research SL Impact - SL Impact Visit) Virtual)	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Talent Management Discussion	1	1	0	Inf	100.0%
Research SL Impact	Research SL Impact - Virtual Onsite: New Rules of Engagement	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact - Webinar	1	0	1	0.0	0.0%
Research SL Impact	Research SL Impact Visit	50	27	23	1.2	54.0%
Scoping	2020 Scoping	7	3	4	0.8	42.9%
Scoping	AF - Campaign Concierge Scoping	3	3	0	Inf	100.0%
Scoping	AF Scoping-Summer 2021	3	3	0	Inf	100.0%
Scoping	C2C: Fall Diversity Research	6	5	1	5.0	83.3%
Tool’s Walkthrough	Tool’s Walk Through	35	24	11	2.2	68.6%
Tool’s Walkthrough	Tool’s Walk Through Call	8	5	3	1.7	62.5%
Webinar	Baylor AF PLW \| Customized session re: alumni engagement & digital innovation	1	1	0	Inf	100.0%
Webinar	Baylor AF PLW \| Goal-setting and Forecasting	1	1	0	Inf	100.0%
Webinar	Hold Exp. 10/24 \| PLW \| AF \| Presentation Date: 11/13/2019	1	1	0	Inf	100.0%
Webinar	Hold Exp. 4/13 \| Virtual Meeting \| Competing in Advancement’s Era of Big Bets - AF \| Presentation Date: 4/8/20	1	1	0	Inf	100.0%
Webinar	Hold: Exp. 2/13 \| PLW \| Preparing for Advancement’s Digital Future - AF \| Presentation Date: 2/12/20	1	1	0	Inf	100.0%
Webinar	John Tannous/Justin McIntee Vanguard AF Webinar	1	1	0	Inf	100.0%
Webinar	Onsite \| Competing in Advancements Era of Big Bets - AF \| Presentation Date: 3/30/20	1	1	0	Inf	100.0%
Webinar	Onsite \| Customized Presentation - AF \| Presentation Date: 4/16/20	1	1	0	Inf	100.0%
Webinar	Onsite: The Donor Investor Imperative - AF \| Presentation Date: 5/29/20	1	1	0	Inf	100.0%
Webinar	Partner Intensive \| AF \| Advancement Org Model Review	1	1	0	Inf	100.0%
Webinar	Partner Intensive \| AF \| Emerging Trends in Advancement Performance + The Donor Investor Imperative + New Frontiers in Pipeline Development	1	0	1	0.0	0.0%
Webinar	Partner Intensive \| Board Leadership and the Campaign	1	1	0	Inf	100.0%
Webinar	PLW \| AF \| 07/19/2019	1	1	0	Inf	100.0%
Webinar	PLW \| AF \| Presentation Date: 02/22/2018	1	1	0	Inf	100.0%
Webinar	PLW \| AF \| Presentation Date: 04/15/2019	1	1	0	Inf	100.0%
Webinar	PLW \| AF \| Presentation Date: 06/20/2019	1	0	1	0.0	0.0%
Webinar	PLW \| AF \| Presentation Date: 08/07/2019	1	1	0	Inf	100.0%
Webinar	PLW \| AF \| Presentation Date: 08/08/2019	1	1	0	Inf	100.0%
Webinar	PLW \| Preparing for Advancement’s Digital Future - AF \| Presentation Date: 3/27/20	1	1	0	Inf	100.0%
Webinar	PLW l AF l Presentation date: 11/30/18	1	1	0	Inf	100.0%
Webinar	PLW: AF - Winning Donor Mindshare	1	1	0	Inf	100.0%
Webinar	Vanguard Advancement Custom Workshop	1	1	0	Inf	100.0%
Webinar	Vanguard, Advancement Digital Future Workshop	1	1	0	Inf	100.0%
Webinar	Virtual Meeting #1\| AF\| Donor Investor Imperative	1	1	0	Inf	100.0%
Webinar	Virtual Meeting : New Frontiers - AF \| Presentation Date: 4/2/20	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Advancement Board Briefing	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review	7	6	2	3.0	85.7%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 2/18/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 2/25/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 3/16/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 4/13/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 4/16/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 4/5/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 6/16/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org Model Review \| 7/15/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Org. Model Review \| 2/23/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement State of the Union \| 6/12/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Advancement Strategic Planning or Advancement’s Digital Future	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Charting a Course Through COVID-19	2	1	1	1.0	50.0%
Webinar	Virtual Meeting \| AF \| Competing on Big Bets	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Customized Presentation	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Customized Presentation \| 4/19/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Customized Presentation \| 5/24/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Donor Investment Imperative	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Donor Investor Imperative	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Future Visioning \| Presentation Date: 04/01/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Major Maps Workshop \| Presentation date: 12/7/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Maximizing Fundraiser Efficiency	2	2	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting Advancement’s DEIJ Moment \| 5/3/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting Advancement’s DEIJ Moment \| 5/11/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting Advancement’s DEIJ Moment \| 5/18/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI	2	1	1	1.0	50.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 2/19/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 3/18/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 3/26/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 3/3/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 4/15/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 5/27/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Meeting the Moment: A Planning Session Centered on DEI \| 6/11/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| New Frontiers in Pipeline Development \| 5/24/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Perfecting the Partnership	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Perfecting the Partnership \| 4/22/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Pipeline Development in the Donor Investor Era	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Pipeline Development in the Donor Investor Era \| 3/30/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Pipeline Development in the Donor Investor Era \| 6/9/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Preparing for Advancement’s Digital Future	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Preparing for Advancement’s Digital Future \| 3/2/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Preparing for Advancement’s Digital Future \| 6/17/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| Preparing for Advancement’s Digital Future \| 7/12/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| Reinventing Higher Education in the Shadow of Covid-19 \| Presentation date: 8/25/20	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| State of the Union \| 3/17/21	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| AF \| The Donor Investor Imperative \| 2/10/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| The Donor Investor Imperative \| 3/9/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| The Donor Investor Imperative \| 6/1/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| AF \| The New Rules of Engagement \| 2/17/21	1	1	1	1.0	100.0%
Webinar	Virtual Meeting \| AF \| The Pandemic’s Impact on Student Needs and Preferences \| Presentation Date: 04/15/21	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Competing in Advancement’s Era of Big Bets - AF	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| Competing in Advancement’s Era of Big Bets \| Presentation Date: 8/10/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Customized Presentation - AF \| Presentation Date: 5/28/20	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| Customized Presentation - AF \| Presentation Date: 6/10/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Donor Investor Imperative - AF \| Presentation Date: 9/1/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| HESF \| Future Visioning \| Presentation Date: 12/15/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Maximizing Fundraiser Efficiency - AF \| Presentation Date: 4/15/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Maximizing Fundraiser Efficiency - AF \| Presentation Date: 6/25/2020	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| New Frontiers - AF \| Presentation Date: 6/12/2020	1	0	1	0.0	0.0%
Webinar	Virtual Meeting \| New Frontiers in Pipeline Development - AF \| Presentation Date: 6/17/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Perfecting the Partnership - AF \| Presentation Date: 6/25/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Preparing for Advancement’s Digital Future - AF Presentation Date: 6/11/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Preparing for Advancement’s Digital Future - AF \| Presentation Date: 7/23/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Preparing for Advancement’s Digital Future - AF \| Presentation Date: 8/3/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| Responding to COVID-19 - AF \| Presentation Date: 6/2/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| The impact of Covid-19 on Advancement - AF \| Presentation Date: 5/28 or 6/2	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| The Impact of Covid-19 on Advancement - AF \| Presentation Date: 6/25/20	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| The Impact of Covid-19 on Advancement - AF \| Presentation Date: 8/21/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| The New Rules of Engagement - AF \| Presentation Date: 5/7/2020	1	1	0	Inf	100.0%
Webinar	Virtual Meeting \| UC Irvine \| Maximizing Fundraiser Efficiency	1	0	1	0.0	0.0%
Webinar	Virtual Meeting\| AF\| Advancement Org Model Review	1	1	0	Inf	100.0%
Webinar	Virtual Meeting\| Pipeline Development in the Donor Investor Era	1	0	1	0.0	0.0%
Webinar	Virtual Onsite: Topic TBD	1	0	1	0.0	0.0%
Webinar	Webinar The New Rules of Engagement 5/15	1	0	1	0.0	0.0%
Webinar	NA	4	3	1	3.0	75.0%
NA	NA	7	2	5	0.4	28.6%

Correlation betwen Event Groupings, and Renewal

Events and Experience are most correlated with renewal.
Expert calls do not seem to be used in concert with many of the other interactions.

Multivariate Regression (still kind of simple)

Note: Looking at all decision types.

Events pop as significant.
Expert calls are close.

	Target_Binary
Predictors	Odds Ratios	CI	p
(Intercept)	1.00	0.54 – 1.83	0.992
II Events Volume	1.30	1.04 – 1.65	0.026
II SLLed Volume	0.98	0.79 – 1.23	0.878
II ResearchInterview Volume	1.11	0.86 – 1.53	0.468
II PLW Onsite Volume	1.00	0.74 – 1.37	0.995
II ExpertCall Volume	1.20	0.98 – 1.51	0.089
II Service Volume	1.14	0.85 – 1.55	0.386
Observations	269
R² Tjur	0.041

Combinations of Impact Interactions

Renewal Ratio by Impact Interaction Combos
II_Combo_Text	N	ATL	Dropped	Ratio	Perc_Renewed
NA	7	2	5	0.4	28.6%
Service/Tool	4	3	1	3.0	75.0%
Service/Tool; Events	3	2	1	2.0	66.7%
Events; Expert Call	2	1	1	1.0	50.0%
Expert Call; Service/Tool; Events	2	2	0	Inf	100.0%
Service/Tool; Service/Tool	2	1	1	1.0	50.0%
Service/Tool; SL-Led Impact; Expert Call	2	1	1	1.0	50.0%
Events	1	0	1	0.0	0.0%
Events; Events	1	0	1	0.0	0.0%
Events; Events; Events	1	1	0	Inf	100.0%
Events; Events; Events; Events; Events; Research Interview; Research Interview; Research Interview; Research Interview; Research Interview; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Service/Tool; Service/Tool; Service/Tool; Service/Tool; Service/Tool; Events; Expert Call	1	1	0	Inf	100.0%
Events; Events; Events; Events; SL-Led Impact; Expert Call; Expert Call; PLW/Onsite; SL-Led Impact; SL-Led Impact; PLW/Onsite; SL-Led Impact; Expert Call; Expert Call; Events; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; Events; Events; Expert Call; Expert Call	1	0	1	0.0	0.0%
Events; Events; Events; Expert Call; Research Interview; PLW/Onsite; Service/Tool	1	0	1	0.0	0.0%
Events; Events; Expert Call; Events; Events	1	1	0	Inf	100.0%
Events; Events; Expert Call; Events; Service/Tool; Events; Expert Call	1	0	1	0.0	0.0%
Events; Events; Research Interview; Events; Events; SL-Led Impact; Service/Tool; Service/Tool; SL-Led Impact; SL-Led Impact; Research Interview; Research Interview	1	0	1	0.0	0.0%
Events; Events; Research Interview; Research Interview; PLW/Onsite; PLW/Onsite; Expert Call; Expert Call; Events; Events; Service/Tool; Service/Tool; PLW/Onsite; PLW/Onsite; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; Events; Research Interview; Research Interview; SL-Led Impact; SL-Led Impact; Service/Tool; Service/Tool; Expert Call; Research Interview; Research Interview; Events; Events; Service/Tool	1	1	0	Inf	100.0%
Events; Events; Service/Tool; Expert Call; Service/Tool; Expert Call; Expert Call	1	1	0	Inf	100.0%
Events; Events; Service/Tool; Service/Tool; SL-Led Impact; SL-Led Impact; PLW/Onsite; PLW/Onsite	1	1	0	Inf	100.0%
Events; Events; Service/Tool; SL-Led Impact; Expert Call; SL-Led Impact; Events; Events; Research Interview	1	1	0	Inf	100.0%
Events; Events; SL-Led Impact; Service/Tool; SL-Led Impact; SL-Led Impact; SL-Led Impact; PLW/Onsite; SL-Led Impact	1	0	1	0.0	0.0%
Events; Expert Call; Experience; Research Interview; PLW/Onsite; Events; PLW/Onsite	1	1	0	Inf	100.0%
Events; Expert Call; Expert Call; Expert Call	1	1	0	Inf	100.0%
Events; Expert Call; Expert Call; Service/Tool	1	0	1	0.0	0.0%
Events; Expert Call; Research Interview; Expert Call; SL-Led Impact; Events; Events	1	1	0	Inf	100.0%
Events; Expert Call; Service/Tool; Events; Research Interview; Research Interview; Research Interview; PLW/Onsite; Expert Call; Research Interview	1	1	0	Inf	100.0%
Events; Expert Call; SL-Led Impact; Events; PLW/Onsite; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
Events; PLW/Onsite; Events; Events; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Events; PLW/Onsite; Events; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; PLW/Onsite; Expert Call; Events; SL-Led Impact	1	1	0	Inf	100.0%
Events; PLW/Onsite; Expert Call; Expert Call	1	0	1	0.0	0.0%
Events; PLW/Onsite; Expert Call; Expert Call; Events; Service/Tool; Service/Tool; Events	1	1	0	Inf	100.0%
Events; PLW/Onsite; SL-Led Impact; Events; Events; Events	1	1	0	Inf	100.0%
Events; Research Interview; Events; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; Events; Expert Call; SL-Led Impact; Events; Expert Call; Research Interview; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Events; Research Interview; Expert Call; Expert Call; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; Research Interview; Research Interview; Research Interview; Research Interview; Research Interview; Research Interview; Expert Call; Expert Call; Research Interview; Service/Tool; Expert Call; Research Interview; Expert Call; Research Interview; Research Interview; Research Interview; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; Research Interview; Service/Tool; Expert Call; Research Interview; SL-Led Impact	1	0	1	0.0	0.0%
Events; Research Interview; Service/Tool; SL-Led Impact; Events; Events; Events; Events	1	1	0	Inf	100.0%
Events; Research Interview; SL-Led Impact; Events; Events; Service/Tool; Events; SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; SL-Led Impact; Expert Call; Events; Service/Tool	1	0	1	0.0	0.0%
Events; Research Interview; SL-Led Impact; Expert Call; SL-Led Impact; SL-Led Impact; Events; Service/Tool	1	0	1	0.0	0.0%
Events; Research Interview; SL-Led Impact; PLW/Onsite; Service/Tool	1	1	0	Inf	100.0%
Events; Service/Tool	1	1	0	Inf	100.0%
Events; Service/Tool; Events; Events; Events	1	1	0	Inf	100.0%
Events; Service/Tool; Events; Events; Research Interview; Events; Research Interview	1	1	0	Inf	100.0%
Events; Service/Tool; Events; Research Interview; Events; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
Events; Service/Tool; Events; Research Interview; PLW/Onsite; PLW/Onsite; PLW/Onsite; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Events; Service/Tool; Expert Call; Expert Call; PLW/Onsite; Service/Tool	1	0	1	0.0	0.0%
Events; Service/Tool; Expert Call; Expert Call; Service/Tool	1	0	1	0.0	0.0%
Events; Service/Tool; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Events; Service/Tool; Expert Call; PLW/Onsite; Events; Service/Tool	1	0	1	0.0	0.0%
Events; Service/Tool; PLW/Onsite; Events; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Events; Service/Tool; Service/Tool; Events; Events; Service/Tool; Service/Tool; Research Interview; Research Interview; Expert Call; Expert Call; Expert Call; Events; Events	1	1	0	Inf	100.0%
Events; Service/Tool; Service/Tool; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Events; Service/Tool; Service/Tool; Service/Tool; PLW/Onsite; Service/Tool	1	1	0	Inf	100.0%
Events; Service/Tool; SL-Led Impact; Service/Tool; PLW/Onsite	1	0	1	0.0	0.0%
Events; Service/Tool; SL-Led Impact; SL-Led Impact; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; SL-Led Impact; Events	1	1	0	Inf	100.0%
Events; SL-Led Impact; Events; Expert Call; Expert Call	1	0	1	0.0	0.0%
Events; SL-Led Impact; Expert Call; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Events; SL-Led Impact; PLW/Onsite; Events; PLW/Onsite; Service/Tool; Events; Service/Tool; Events	1	0	1	0.0	0.0%
Events; SL-Led Impact; Research Interview; Events; Events; Expert Call; Research Interview	1	1	0	Inf	100.0%
Events; SL-Led Impact; Service/Tool; Service/Tool; PLW/Onsite; SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
Events; SL-Led Impact; Service/Tool; Service/Tool; SL-Led Impact	1	0	1	0.0	0.0%
Events; SL-Led Impact; SL-Led Impact; SL-Led Impact; PLW/Onsite	1	0	1	0.0	0.0%
Experience; Research Interview; Expert Call; Expert Call; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; Events; Events; Events; Research Interview; Service/Tool; SL-Led Impact; Events; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; Events; Events; Service/Tool; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; Events; Expert Call; Events; PLW/Onsite; PLW/Onsite; Expert Call; SL-Led Impact; Events; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Events; Research Interview; Expert Call; Research Interview; SL-Led Impact; Service/Tool; Research Interview; Service/Tool; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Events; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Expert Call; Events; Service/Tool; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Events; Service/Tool; SL-Led Impact; PLW/Onsite; Service/Tool; Events; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Events; SL-Led Impact; Service/Tool; Events; Events	1	0	1	0.0	0.0%
Expert Call; Events; SL-Led Impact; Service/Tool; Research Interview; PLW/Onsite; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Expert Call; Expert Call	1	0	1	0.0	0.0%
Expert Call; Expert Call; Events; Events; Expert Call; Expert Call; Events; SL-Led Impact; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; Expert Call; Events; Expert Call; Expert Call; Events; Experience; Research Interview	1	1	0	Inf	100.0%
Expert Call; Expert Call; Events; PLW/Onsite; Service/Tool; SL-Led Impact; Service/Tool; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; Expert Call; Events; Service/Tool; Research Interview; Events; PLW/Onsite; Events	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Events; Events; Service/Tool; Service/Tool; Expert Call; Expert Call; Service/Tool; Service/Tool	1	0	1	0.0	0.0%
Expert Call; Expert Call; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Experience; Events; Research Interview	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Expert Call; Events; Events; Experience	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Expert Call; Events; PLW/Onsite; Events; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call; Expert Call	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; PLW/Onsite; Events; Expert Call; Service/Tool; Research Interview; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Expert Call; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Expert Call; PLW/Onsite; Service/Tool; Service/Tool; PLW/Onsite	1	0	1	0.0	0.0%
Expert Call; Expert Call; Research Interview; Events; Research Interview; Research Interview; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Expert Call; Expert Call; Research Interview; PLW/Onsite; Service/Tool; Events; Research Interview; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Expert Call; Research Interview; SL-Led Impact; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; Expert Call; Service/Tool	1	0	1	0.0	0.0%
Expert Call; Expert Call; Service/Tool; Events	1	0	1	0.0	0.0%
Expert Call; PLW/Onsite; Events; Events; Expert Call; Expert Call	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Events; SL-Led Impact; Events	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Expert Call; Expert Call; Expert Call; SL-Led Impact; Service/Tool; PLW/Onsite; Events; Expert Call; Research Interview; Events; Expert Call; Expert Call; Expert Call	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Expert Call; PLW/Onsite; Expert Call; Expert Call; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Expert Call; SL-Led Impact; PLW/Onsite; Expert Call; Service/Tool; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; PLW/Onsite; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Service/Tool; PLW/Onsite; PLW/Onsite; PLW/Onsite; Events; Events; Expert Call; PLW/Onsite	1	0	1	0.0	0.0%
Expert Call; Research Interview; Events; Research Interview; SL-Led Impact; Events; SL-Led Impact; PLW/Onsite; Service/Tool; PLW/Onsite; SL-Led Impact; Expert Call; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Research Interview; Expert Call; Service/Tool; Service/Tool; SL-Led Impact	1	0	1	0.0	0.0%
Expert Call; Research Interview; Research Interview; Expert Call; Expert Call; Events; Expert Call; Expert Call; Service/Tool; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; Service/Tool; Events; SL-Led Impact; SL-Led Impact; SL-Led Impact; PLW/Onsite; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Service/Tool; Expert Call; Events; Events; Events; Events	1	1	0	Inf	100.0%
Expert Call; Service/Tool; Expert Call; Expert Call; Expert Call; PLW/Onsite; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Expert Call; Service/Tool; Research Interview	1	1	0	Inf	100.0%
Expert Call; Service/Tool; Service/Tool; Expert Call; PLW/Onsite; Events; Research Interview	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Events; Events	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Expert Call; Events	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Expert Call; Events; Expert Call; PLW/Onsite; Events; Expert Call	1	0	1	0.0	0.0%
Expert Call; SL-Led Impact; Expert Call; PLW/Onsite; Events	1	0	1	0.0	0.0%
Expert Call; SL-Led Impact; Service/Tool	1	0	1	0.0	0.0%
Expert Call; SL-Led Impact; Service/Tool; Expert Call; Expert Call; Expert Call; PLW/Onsite; Events; Expert Call; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
PLW/Onsite; Events; Events	1	1	0	Inf	100.0%
PLW/Onsite; Events; Events; Expert Call; Expert Call; SL-Led Impact; Research Interview; Service/Tool; Events; Events; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; Events; Events; Service/Tool; PLW/Onsite; Events; Events	1	1	0	Inf	100.0%
PLW/Onsite; Events; Events; SL-Led Impact; Expert Call; SL-Led Impact; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
PLW/Onsite; Events; SL-Led Impact; Events; PLW/Onsite; PLW/Onsite; SL-Led Impact	1	1	0	Inf	100.0%
PLW/Onsite; Experience; Events; Expert Call; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; Expert Call; Expert Call; Events; SL-Led Impact; SL-Led Impact; Events	1	0	1	0.0	0.0%
PLW/Onsite; Expert Call; SL-Led Impact; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
PLW/Onsite; PLW/Onsite; Events; Events; Events	1	1	0	Inf	100.0%
PLW/Onsite; PLW/Onsite; Expert Call; SL-Led Impact	1	0	1	0.0	0.0%
PLW/Onsite; PLW/Onsite; PLW/Onsite; Events; Events; SL-Led Impact	1	1	0	Inf	100.0%
PLW/Onsite; Research Interview; Events; Events	1	1	0	Inf	100.0%
PLW/Onsite; Service/Tool; Events; Expert Call; Expert Call; Events	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Expert Call; Events; SL-Led Impact; SL-Led Impact	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Expert Call; PLW/Onsite	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; SL-Led Impact; PLW/Onsite; PLW/Onsite; PLW/Onsite; Events; Expert Call; Service/Tool	1	0	1	0.0	0.0%
PLW/Onsite; SL-Led Impact; PLW/Onsite; PLW/Onsite; Events	1	0	1	0.0	0.0%
PLW/Onsite; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
Research Interview; Events; Events	1	1	0	Inf	100.0%
Research Interview; Events; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Research Interview; Events; Service/Tool; PLW/Onsite; Service/Tool; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%
Research Interview; Events; Service/Tool; Service/Tool; SL-Led Impact; Expert Call; PLW/Onsite; SL-Led Impact; SL-Led Impact; SL-Led Impact; Expert Call	1	0	1	0.0	0.0%
Research Interview; Events; SL-Led Impact; Research Interview; PLW/Onsite; Events; SL-Led Impact	1	0	1	0.0	0.0%
Research Interview; Expert Call	1	1	0	Inf	100.0%
Research Interview; Expert Call; Events; Expert Call; Experience; Expert Call; Expert Call; Expert Call	1	0	1	0.0	0.0%
Research Interview; Expert Call; Events; Service/Tool; Events; Events; Events; Research Interview	1	1	0	Inf	100.0%
Research Interview; Expert Call; Service/Tool; Service/Tool; Events; Research Interview; PLW/Onsite; Research Interview; Research Interview; Research Interview; PLW/Onsite; Research Interview	1	1	0	Inf	100.0%
Research Interview; Expert Call; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Expert Call; Events; Events; Research Interview	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Expert Call; Service/Tool; PLW/Onsite; Expert Call; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; PLW/Onsite; Expert Call; Events; Expert Call	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; PLW/Onsite; PLW/Onsite; Service/Tool; Expert Call; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Research Interview; Expert Call; Service/Tool; Events; Expert Call; Events; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Research Interview; Research Interview; Research Interview; Expert Call; Expert Call	1	0	1	0.0	0.0%
Research Interview; Research Interview; Events; Events; PLW/Onsite; PLW/Onsite; Expert Call; Service/Tool; Expert Call; Events; PLW/Onsite	1	1	0	Inf	100.0%
Research Interview; Research Interview; Events; Events; Service/Tool; Events	1	1	0	Inf	100.0%
Research Interview; Research Interview; Expert Call; Expert Call; Events; PLW/Onsite; Service/Tool; Expert Call; Events; Events	1	0	1	0.0	0.0%
Research Interview; Research Interview; PLW/Onsite; Expert Call; Expert Call; Service/Tool; Expert Call	1	0	1	0.0	0.0%
Research Interview; Research Interview; Research Interview; Service/Tool; SL-Led Impact; Events; PLW/Onsite; Events	1	1	0	Inf	100.0%
Research Interview; Research Interview; Service/Tool; Research Interview; Expert Call; Expert Call; Expert Call; Expert Call; Events; Expert Call; Research Interview	1	1	0	Inf	100.0%
Research Interview; Research Interview; Service/Tool; Service/Tool; Service/Tool; Service/Tool; Service/Tool; Events	1	0	1	0.0	0.0%
Research Interview; Service/Tool	1	1	0	Inf	100.0%
Research Interview; Service/Tool; Events; Events; PLW/Onsite	1	1	0	Inf	100.0%
Research Interview; Service/Tool; Expert Call; Expert Call; Events; Expert Call; Service/Tool; SL-Led Impact; PLW/Onsite; Expert Call	1	0	1	0.0	0.0%
Research Interview; Service/Tool; Research Interview; Events; Expert Call; Research Interview; Events; Service/Tool; Service/Tool	1	1	0	Inf	100.0%
Research Interview; Service/Tool; Research Interview; SL-Led Impact; PLW/Onsite; Service/Tool; Research Interview; Events	1	1	0	Inf	100.0%
Research Interview; Service/Tool; SL-Led Impact; Events; Events; Events; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Research Interview; Service/Tool; SL-Led Impact; Events; PLW/Onsite; Research Interview; Research Interview; Research Interview	1	0	1	0.0	0.0%
Research Interview; Service/Tool; SL-Led Impact; Service/Tool; Service/Tool	1	0	1	0.0	0.0%
Research Interview; SL-Led Impact; Events; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Events; Events; Events; Events	1	1	0	Inf	100.0%
Service/Tool; Events; Events; Events; Events; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; Events; Service/Tool; SL-Led Impact; Research Interview; PLW/Onsite; SL-Led Impact; Events	1	0	1	0.0	0.0%
Service/Tool; Events; Events; SL-Led Impact; SL-Led Impact; Events; Events; Events; Events; PLW/Onsite; PLW/Onsite; Events; Events	1	0	1	0.0	0.0%
Service/Tool; Events; Expert Call; Events; SL-Led Impact; Events; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; Expert Call; Expert Call; Events; SL-Led Impact; Events	1	0	1	0.0	0.0%
Service/Tool; Events; Expert Call; PLW/Onsite; PLW/Onsite	1	1	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; Expert Call; Events	1	1	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; PLW/Onsite; PLW/Onsite; SL-Led Impact; Events	1	1	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; SL-Led Impact; Events; Expert Call; Events; Events	1	1	0	Inf	100.0%
Service/Tool; Events; Research Interview	1	1	0	Inf	100.0%
Service/Tool; Events; Research Interview; Events; Events; Events	1	0	1	0.0	0.0%
Service/Tool; Events; Service/Tool; Expert Call; Expert Call; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; SL-Led Impact; Events; Events	1	0	1	0.0	0.0%
Service/Tool; Events; SL-Led Impact; Events; Expert Call; PLW/Onsite; PLW/Onsite	1	1	0	Inf	100.0%
Service/Tool; Events; SL-Led Impact; PLW/Onsite	1	1	0	Inf	100.0%
Service/Tool; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Events; Service/Tool; Research Interview; Expert Call	1	0	1	0.0	0.0%
Service/Tool; Expert Call; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Expert Call; Events	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Expert Call; Research Interview; Experience; Research Interview; Events; Service/Tool	1	1	0	Inf	100.0%
Service/Tool; Expert Call; PLW/Onsite; Events; Service/Tool	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Service/Tool; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Expert Call; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
Service/Tool; PLW/Onsite; Research Interview; Service/Tool; Service/Tool; Expert Call; Events; Events; Events	1	0	1	0.0	0.0%
Service/Tool; Research Interview; Events; PLW/Onsite; PLW/Onsite	1	0	1	0.0	0.0%
Service/Tool; Research Interview; Expert Call; Events; Research Interview; Events; Service/Tool; Events; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Research Interview; Expert Call; SL-Led Impact; Expert Call; SL-Led Impact; PLW/Onsite; Events	1	1	0	Inf	100.0%
Service/Tool; Research Interview; Service/Tool; Events; Expert Call	1	0	1	0.0	0.0%
Service/Tool; Service/Tool; Events; Events	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; Events; Events; Research Interview	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; Events; PLW/Onsite; PLW/Onsite; Events; Events	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; Expert Call; Expert Call; Research Interview	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; PLW/Onsite; Expert Call; Expert Call; Service/Tool; Expert Call; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Service/Tool; Service/Tool; Events	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact	1	0	1	0.0	0.0%
Service/Tool; SL-Led Impact; Events	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact; Events; Expert Call; Expert Call; Expert Call; PLW/Onsite; Service/Tool; Events; PLW/Onsite; SL-Led Impact; SL-Led Impact; Research Interview; Events	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact; Research Interview; Expert Call; PLW/Onsite; Expert Call; Events; Events	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact; SL-Led Impact; PLW/Onsite; PLW/Onsite; Events; Events; PLW/Onsite; Events; Events; SL-Led Impact; SL-Led Impact; PLW/Onsite; PLW/Onsite	1	1	0	Inf	100.0%
SL-Led Impact	1	0	1	0.0	0.0%
SL-Led Impact; Events; Events; Expert Call; Expert Call; Expert Call; Expert Call; Research Interview; Research Interview; PLW/Onsite; PLW/Onsite; SL-Led Impact; SL-Led Impact; SL-Led Impact; Events	1	1	0	Inf	100.0%
SL-Led Impact; Events; Expert Call; Events; PLW/Onsite; SL-Led Impact; Expert Call; Events; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; Events; Expert Call; Research Interview	1	1	0	Inf	100.0%
SL-Led Impact; Events; PLW/Onsite	1	0	1	0.0	0.0%
SL-Led Impact; Events; Research Interview; PLW/Onsite; SL-Led Impact	1	0	1	0.0	0.0%
SL-Led Impact; Events; Research Interview; SL-Led Impact; Service/Tool; Service/Tool; Expert Call	1	1	0	Inf	100.0%
SL-Led Impact; Events; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Events; Service/Tool; Expert Call; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; Events; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; Events; SL-Led Impact; Service/Tool; Service/Tool; Service/Tool; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; Expert Call; Expert Call; SL-Led Impact	1	0	1	0.0	0.0%
SL-Led Impact; Expert Call; PLW/Onsite; Service/Tool; Service/Tool	1	0	1	0.0	0.0%
SL-Led Impact; Expert Call; Service/Tool	1	0	1	0.0	0.0%
SL-Led Impact; Expert Call; Service/Tool; Events; SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Expert Call; Service/Tool; PLW/Onsite; Events; Service/Tool; Service/Tool; PLW/Onsite; PLW/Onsite; Events	1	1	0	Inf	100.0%
SL-Led Impact; PLW/Onsite	1	0	1	0.0	0.0%
SL-Led Impact; PLW/Onsite; Events; Research Interview; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; PLW/Onsite; Events; Service/Tool; Research Interview	1	0	1	0.0	0.0%
SL-Led Impact; PLW/Onsite; Service/Tool; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Research Interview	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; Events; Expert Call; Events; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; Service/Tool; Events; Expert Call; Service/Tool; Service/Tool; Research Interview; Events	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; Expert Call; Events; Events; PLW/Onsite; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; PLW/Onsite; Expert Call; Expert Call; Events	1	0	1	0.0	0.0%
SL-Led Impact; Service/Tool; PLW/Onsite; Service/Tool; Events	1	0	1	0.0	0.0%
SL-Led Impact; Service/Tool; SL-Led Impact; Expert Call; Events; Events; Events	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; SL-Led Impact; Expert Call; Expert Call; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; SL-Led Impact; Research Interview; PLW/Onsite; SL-Led Impact; Events	1	0	1	0.0	0.0%
SL-Led Impact; SL-Led Impact; Events; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; SL-Led Impact; Events; Expert Call; Service/Tool; Service/Tool; Events; Events; Research Interview; SL-Led Impact; PLW/Onsite; Events	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; Events; Service/Tool; Expert Call; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; SL-Led Impact; Expert Call; Expert Call; Service/Tool; Service/Tool; Expert Call; SL-Led Impact; PLW/Onsite; Events	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; Service/Tool; Expert Call; Expert Call; Events; Events	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; Service/Tool; Service/Tool; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; Service/Tool; SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; SL-Led Impact; Service/Tool; Events; SL-Led Impact; SL-Led Impact	1	1	0	Inf	100.0%
SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact	1	0	1	0.0	0.0%
SL-Led Impact; SL-Led Impact; SL-Led Impact; SL-Led Impact; Events; SL-Led Impact; Expert Call; SL-Led Impact; PLW/Onsite	1	0	1	0.0	0.0%

Looking At Combinations of Different Groupings

Renewal Ratio by Impact Interaction Combos Slim
II_Combo_Text_Slim	N	ATL	Dropped	Ratio	Perc_Renewed
NA	7	2	5	0.4	28.6%
Service/Tool	6	4	2	2.0	66.7%
Events; Expert Call; Service/Tool	4	2	2	1.0	50.0%
Events; Service/Tool	4	3	1	3.0	75.0%
Expert Call; Events	4	3	1	3.0	75.0%
Expert Call; Service/Tool; Events; Research Interview	4	3	1	3.0	75.0%
PLW/Onsite; SL-Led Impact; Events; Service/Tool	4	2	2	1.0	50.0%
Service/Tool; Events	4	4	0	Inf	100.0%
Service/Tool; Events; Research Interview	4	2	2	1.0	50.0%
Events	3	1	2	0.5	33.3%
Expert Call; Events; Service/Tool	3	3	0	Inf	100.0%
Expert Call; PLW/Onsite; SL-Led Impact; Events	3	2	1	2.0	66.7%
Expert Call; Service/Tool; Events	3	3	0	Inf	100.0%
Service/Tool; Events; SL-Led Impact; PLW/Onsite	3	2	1	2.0	66.7%
Service/Tool; Expert Call; Events	3	1	2	0.5	33.3%
Service/Tool; SL-Led Impact; Events	3	2	1	2.0	66.7%
Events; Expert Call	2	1	1	1.0	50.0%
Events; Expert Call; SL-Led Impact	2	1	1	1.0	50.0%
Events; PLW/Onsite	2	2	0	Inf	100.0%
Events; PLW/Onsite; Expert Call; Service/Tool	2	0	2	0.0	0.0%
Events; PLW/Onsite; Service/Tool	2	2	0	Inf	100.0%
Events; PLW/Onsite; SL-Led Impact	2	0	2	0.0	0.0%
Events; PLW/Onsite; SL-Led Impact; Service/Tool	2	2	0	Inf	100.0%
Events; Research Interview; Service/Tool	2	2	0	Inf	100.0%
Events; SL-Led Impact; PLW/Onsite; Expert Call; Service/Tool	2	2	0	Inf	100.0%
Expert Call	2	1	1	1.0	50.0%
Expert Call; Events; PLW/Onsite; SL-Led Impact	2	1	1	1.0	50.0%
Expert Call; Events; Service/Tool; SL-Led Impact	2	1	1	1.0	50.0%
Expert Call; PLW/Onsite	2	2	0	Inf	100.0%
Expert Call; Research Interview; Service/Tool	2	2	0	Inf	100.0%
Expert Call; Service/Tool	2	1	1	1.0	50.0%
Expert Call; Service/Tool; Events; SL-Led Impact	2	1	1	1.0	50.0%
Expert Call; Service/Tool; SL-Led Impact	2	1	1	1.0	50.0%
PLW/Onsite; Expert Call; Events; Service/Tool	2	1	1	1.0	50.0%
PLW/Onsite; SL-Led Impact	2	1	1	1.0	50.0%
PLW/Onsite; SL-Led Impact; Events	2	1	1	1.0	50.0%
PLW/Onsite; SL-Led Impact; Expert Call; Events; Service/Tool	2	1	1	1.0	50.0%
Service/Tool; Events; Expert Call	2	1	1	1.0	50.0%
Service/Tool; Events; Expert Call; PLW/Onsite	2	1	1	1.0	50.0%
Service/Tool; Events; Expert Call; Research Interview; PLW/Onsite	2	2	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; Research Interview; Expert Call	2	2	0	Inf	100.0%
Service/Tool; Events; Research Interview; PLW/Onsite; SL-Led Impact	2	1	1	1.0	50.0%
Service/Tool; Events; SL-Led Impact	2	2	0	Inf	100.0%
Service/Tool; Expert Call	2	2	0	Inf	100.0%
Service/Tool; Expert Call; PLW/Onsite; SL-Led Impact; Events	2	2	0	Inf	100.0%
Service/Tool; Expert Call; SL-Led Impact	2	1	1	1.0	50.0%
Service/Tool; PLW/Onsite; Expert Call	2	1	1	1.0	50.0%
Service/Tool; SL-Led Impact	2	1	1	1.0	50.0%
SL-Led Impact	2	0	2	0.0	0.0%
SL-Led Impact; Expert Call; Service/Tool	2	2	0	Inf	100.0%
SL-Led Impact; Service/Tool	2	2	0	Inf	100.0%
Events; Expert Call; Experience; Research Interview	1	1	0	Inf	100.0%
Events; Expert Call; PLW/Onsite; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; Expert Call; PLW/Onsite; SL-Led Impact	1	1	0	Inf	100.0%
Events; Expert Call; PLW/Onsite; SL-Led Impact; Service/Tool	1	0	1	0.0	0.0%
Events; Expert Call; Service/Tool; Research Interview; PLW/Onsite; SL-Led Impact	1	0	1	0.0	0.0%
Events; Expert Call; Service/Tool; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Events; Expert Call; Service/Tool; SL-Led Impact	1	0	1	0.0	0.0%
Events; Expert Call; SL-Led Impact; PLW/Onsite	1	1	0	Inf	100.0%
Events; Expert Call; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
Events; PLW/Onsite; Research Interview; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Events; PLW/Onsite; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Events; PLW/Onsite; Service/Tool; Expert Call; Research Interview	1	1	0	Inf	100.0%
Events; PLW/Onsite; Service/Tool; Research Interview; Expert Call	1	1	0	Inf	100.0%
Events; PLW/Onsite; SL-Led Impact; Expert Call	1	0	1	0.0	0.0%
Events; PLW/Onsite; SL-Led Impact; Expert Call; Research Interview; Service/Tool	1	1	0	Inf	100.0%
Events; PLW/Onsite; SL-Led Impact; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Events; PLW/Onsite; SL-Led Impact; Service/Tool; Research Interview	1	1	0	Inf	100.0%
Events; Research Interview	1	1	0	Inf	100.0%
Events; Research Interview; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; Expert Call; Service/Tool; Experience	1	1	0	Inf	100.0%
Events; Research Interview; Service/Tool; Expert Call	1	1	0	Inf	100.0%
Events; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Events; Research Interview; SL-Led Impact; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Events; Research Interview; SL-Led Impact; PLW/Onsite; Service/Tool	1	1	0	Inf	100.0%
Events; Service/Tool; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Events; Service/Tool; Expert Call; Research Interview	1	1	0	Inf	100.0%
Events; Service/Tool; Expert Call; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Events; Service/Tool; PLW/Onsite; SL-Led Impact; Research Interview; Expert Call	1	1	0	Inf	100.0%
Events; Service/Tool; Research Interview; PLW/Onsite; SL-Led Impact	1	0	1	0.0	0.0%
Events; Service/Tool; SL-Led Impact	1	1	0	Inf	100.0%
Events; SL-Led Impact	1	1	0	Inf	100.0%
Events; SL-Led Impact; Expert Call; Research Interview; Service/Tool	1	1	0	Inf	100.0%
Events; SL-Led Impact; Expert Call; Service/Tool	1	0	1	0.0	0.0%
Events; SL-Led Impact; Expert Call; Service/Tool; Research Interview; PLW/Onsite	1	1	0	Inf	100.0%
Events; SL-Led Impact; PLW/Onsite	1	1	0	Inf	100.0%
Events; SL-Led Impact; PLW/Onsite; Expert Call	1	0	1	0.0	0.0%
Events; SL-Led Impact; PLW/Onsite; Service/Tool	1	0	1	0.0	0.0%
Events; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
Events; SL-Led Impact; Service/Tool; Expert Call	1	0	1	0.0	0.0%
Events; SL-Led Impact; Service/Tool; Expert Call; Research Interview	1	0	1	0.0	0.0%
Events; SL-Led Impact; Service/Tool; Expert Call; Research Interview; PLW/Onsite	1	1	0	Inf	100.0%
Events; SL-Led Impact; Service/Tool; PLW/Onsite	1	0	1	0.0	0.0%
Events; SL-Led Impact; Service/Tool; PLW/Onsite; Expert Call; Research Interview	1	1	0	Inf	100.0%
Experience; Expert Call; Events; Research Interview; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Events; Experience	1	1	0	Inf	100.0%
Expert Call; Events; PLW/Onsite	1	1	0	Inf	100.0%
Expert Call; Events; Research Interview	1	1	0	Inf	100.0%
Expert Call; Events; Research Interview; PLW/Onsite; Service/Tool	1	1	0	Inf	100.0%
Expert Call; Events; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Events; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Events; SL-Led Impact; Service/Tool; PLW/Onsite; Research Interview	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Research Interview; Events; Service/Tool	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Research Interview; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Service/Tool; Events	1	1	0	Inf	100.0%
Expert Call; PLW/Onsite; Service/Tool; Events; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; Research Interview; PLW/Onsite	1	0	1	0.0	0.0%
Expert Call; Service/Tool; PLW/Onsite; Events; SL-Led Impact; Research Interview	1	1	0	Inf	100.0%
Expert Call; Service/Tool; PLW/Onsite; Research Interview; Events	1	0	1	0.0	0.0%
Expert Call; Service/Tool; Research Interview; PLW/Onsite; Events	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Events; Research Interview	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Events; Service/Tool	1	1	0	Inf	100.0%
Expert Call; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
PLW/Onsite; Events; Expert Call; Experience	1	1	0	Inf	100.0%
PLW/Onsite; Events; Expert Call; Research Interview	1	1	0	Inf	100.0%
PLW/Onsite; Events; Expert Call; Service/Tool; Research Interview	1	0	1	0.0	0.0%
PLW/Onsite; Events; SL-Led Impact	1	1	0	Inf	100.0%
PLW/Onsite; Events; SL-Led Impact; Expert Call; Research Interview; Service/Tool	1	1	0	Inf	100.0%
PLW/Onsite; Events; SL-Led Impact; Service/Tool; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; Experience; Events; Research Interview; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; Expert Call; Events	1	0	1	0.0	0.0%
PLW/Onsite; Research Interview; SL-Led Impact; Events	1	0	1	0.0	0.0%
PLW/Onsite; Research Interview; SL-Led Impact; Events; Service/Tool	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Events; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; Service/Tool; Events; Research Interview	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Events; Research Interview; SL-Led Impact	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Expert Call	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; Research Interview; Expert Call	1	0	1	0.0	0.0%
PLW/Onsite; Service/Tool; SL-Led Impact; Events; Research Interview	1	1	0	Inf	100.0%
PLW/Onsite; Service/Tool; SL-Led Impact; Expert Call	1	0	1	0.0	0.0%
PLW/Onsite; SL-Led Impact; Events; Expert Call; Service/Tool	1	1	0	Inf	100.0%
PLW/Onsite; SL-Led Impact; Events; Service/Tool; Expert Call	1	1	0	Inf	100.0%
PLW/Onsite; SL-Led Impact; Expert Call	1	0	1	0.0	0.0%
PLW/Onsite; SL-Led Impact; Expert Call; Events; Research Interview	1	1	0	Inf	100.0%
PLW/Onsite; SL-Led Impact; Service/Tool	1	1	0	Inf	100.0%
PLW/Onsite; SL-Led Impact; Service/Tool; Expert Call; Events	1	1	0	Inf	100.0%
Research Interview; Events; Experience; Expert Call	1	1	0	Inf	100.0%
Research Interview; Events; PLW/Onsite; SL-Led Impact	1	0	1	0.0	0.0%
Research Interview; Events; PLW/Onsite; SL-Led Impact; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Research Interview; Events; Service/Tool; SL-Led Impact	1	0	1	0.0	0.0%
Research Interview; Experience; Expert Call; Events	1	0	1	0.0	0.0%
Research Interview; Expert Call	1	1	0	Inf	100.0%
Research Interview; Expert Call; Events; PLW/Onsite; Service/Tool	1	0	1	0.0	0.0%
Research Interview; Expert Call; Service/Tool; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Events; Expert Call	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Events; Expert Call; Service/Tool	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Expert Call; Service/Tool; Events	1	1	0	Inf	100.0%
Research Interview; PLW/Onsite; Service/Tool; Events	1	1	0	Inf	100.0%
Research Interview; Service/Tool	1	1	0	Inf	100.0%
Research Interview; Service/Tool; Events; SL-Led Impact	1	1	0	Inf	100.0%
Research Interview; Service/Tool; PLW/Onsite; SL-Led Impact; Events; Expert Call	1	0	1	0.0	0.0%
Research Interview; SL-Led Impact; Expert Call; PLW/Onsite	1	1	0	Inf	100.0%
Research Interview; SL-Led Impact; Service/Tool	1	0	1	0.0	0.0%
Research Interview; SL-Led Impact; Service/Tool; Events; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; Expert Call; PLW/Onsite; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; PLW/Onsite; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; Research Interview; Expert Call	1	0	1	0.0	0.0%
Service/Tool; Events; Research Interview; Expert Call; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Events; Research Interview; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Events; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Service/Tool; Events; SL-Led Impact; Research Interview	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Events; Research Interview; SL-Led Impact	1	0	1	0.0	0.0%
Service/Tool; Expert Call; Events; SL-Led Impact	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Research Interview; Events	1	1	0	Inf	100.0%
Service/Tool; Expert Call; Research Interview; SL-Led Impact	1	0	1	0.0	0.0%
Service/Tool; Expert Call; Research Interview; SL-Led Impact; Events	1	1	0	Inf	100.0%
Service/Tool; PLW/Onsite; Events	1	1	0	Inf	100.0%
Service/Tool; PLW/Onsite; Expert Call; Events	1	1	0	Inf	100.0%
Service/Tool; PLW/Onsite; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Service/Tool; PLW/Onsite; SL-Led Impact; Expert Call; Events	1	0	1	0.0	0.0%
Service/Tool; Research Interview; Expert Call; Events	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact; Events; Expert Call; Research Interview	1	0	1	0.0	0.0%
Service/Tool; SL-Led Impact; Expert Call	1	1	0	Inf	100.0%
Service/Tool; SL-Led Impact; Expert Call; PLW/Onsite; Events	1	1	0	Inf	100.0%
SL-Led Impact; Events; Expert Call; Research Interview	1	1	0	Inf	100.0%
SL-Led Impact; Events; Service/Tool; PLW/Onsite	1	1	0	Inf	100.0%
SL-Led Impact; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; Expert Call; Events	1	0	1	0.0	0.0%
SL-Led Impact; Expert Call; Events; Research Interview; Service/Tool	1	1	0	Inf	100.0%
SL-Led Impact; Expert Call; Research Interview	1	1	0	Inf	100.0%
SL-Led Impact; Research Interview	1	1	0	Inf	100.0%
SL-Led Impact; Service/Tool; Events	1	0	1	0.0	0.0%
SL-Led Impact; Service/Tool; Expert Call	1	0	1	0.0	0.0%
SL-Led Impact; Service/Tool; PLW/Onsite; Expert Call	1	1	0	Inf	100.0%

Impact Interaction Analyses - AF

Josh Wilson

4/19/2022

AF Analysis

Executive Summary

Methodological Considerations

Renewal by Decision Type

Renewals by Decision Type and Year

Renewal Rate by Account Segment

Renewal Rate by Account Segment & Fiscal Year

Renewal by Decision Type & Segment

CRP Inclusion

Impact Interaction Volume Histogram

Impact Interaction Volume Histogram Split by Decision

Impact Interaction Volume Histogram Split by Pool Date FY

Renewal by Interaction Volume and Decision Type, Unbinned

Renewal by Impact Interaction Volume and Decision Type, (Binned)

Renewal by Impact Interaction Volume and Account Segment, (Binned)

Regional Public NNLOA Renewal by Impact Interaction Volume (Binned) & Decision Type

Regional Public Renewal Ratio by Impact Interaction Volume (Binned) & Opex

Penetration by Event Grouping

Renewal by Event Consumption

Renewal by Event Consumption Volume

Renewal by Event, OT

Renewal by Service Consumption

Renewal by Service Consumption Volume

Renewal by Service Consumption, OT

Renewal by SL Consumption

SL Consumption Volume & Renewal

Renewal by SL Consumption, OT

Renewal by Research Interview Consumption

Research Interview Volume & Renewal

Renewal By Research Interview Consumption, OT

Renewal by PLW OR Onsite Consumption

PLW / Onsite Volume & Renewal

Renewal by PLW/Onsite OT

Renewal by Experience Consumption

Experience Volume & Renewal

Renewal by Experience Consumption OT

Renewal by Expert Call Consumption

Expert Call Volume & Renewal

Renewal by Expert Call Consumption OT

Finer Grain Look at What Was Consumed

Event Category and Event Purpose

Correlation betwen Event Groupings, and Renewal

Multivariate Regression (still kind of simple)

Combinations of Impact Interactions

Combinations of Impact Interactions

Looking At Combinations of Different Groupings