1 Project Overview

Problem

COVID-19 vaccine hesitancy has been recognized as a problem across nations. A resistance to getting vaccinated is emerging as a major hurdle, especially in the developing world, where vaccine access issues are still being gradually resolved. Persistent pools of unvaccinated people around the world could present a greater risk for the emergence of new variants of concern. Addressing people’s vaccine hesitancy is hence crucial to curb the spread of COVID-19, and to consequently avert hospitalizations and death.

Objectives

We intend to understand why people are hesitant about getting the COVID-19 vaccine. Hesitancy could not only occur within the unvaccinated population but also in a subset of people who already got vaccinated. Therefore, phase 1 of the project has the following objectives:

  1. Understand why people are hesitant to get the COVID-19 vaccines
  2. Understand ways to best elicit vaccine impediments from respondents
  3. Pinpoint what treatments will help people get vaccinated

Approach

We intend to use chatbot as a medium (on Facebook) to conduct conversations with people to understand how we can best achieve the above three objectives. We have run six pilots as of April 05, 2022, – 2 in the United States using Qualtrics on Lucid, and 4 in South Africa on Facebook. The eventual goal will be running this using multiple chatbots that enable the conversation to flow more naturally than in a survey format. We hypothesize that respondents are more likely to respond to our sensitive questions around vaccine hesitancy if the questions are asked more casually in an open stress-free setting. Therefore, in all version of the pilots, we make our tone as causal as possible (using emojis, GIFs, emphatic prompts) and include delays in the appearance of questions (and empathetic responses after each question) to make the conversation more authentic.


2 Current Pilot

Analysis script used is linked here. Relevant GitHub issue is linked here.

This analysis is based on 1621 respondents who completed the current pilot survey wave.

We have split the detailed analyses into 5 sections (preceded by a set of key takeaways):

  • Key takeaways
  • Covariate distribution analysis
    • Impediments
    • Demographics
  • Funnel and Engagement Analysis
    • Funnel analysis
    • Engagement analysis
    • Confidence in vaccination
    • Openness to treatment
  • Treatment Analysis
    • Encoded responses
    • Free text responses
  • Ads analysis
    • Split by images used
    • Split by text (express opinion v take survey and get airtime)
    • Split by impediment (vaccine is unnecessary v risky v inaccessible)
  • General analysis
    • One-way tabs
    • Two-way tabs by vaccination status
    • Two-way tabs by motivation impediment
    • Two-way tabs by ability impediment
    • Free text response statistics

2.1 Key Takeaways

Summarizing our key takeaways from the current pilot below:

  • Demographics
    • n = 1621
      • 60% females
      • 70% Black/African, 10% White, 10% Colored
      • 42% are in households earning less than ZAR 5000 per year
      • 60% completed high school or less
    • 41% of participants are unvaccinated
      • 56% females
      • 71% Black/African, 12% White, 10% Colored
      • 39% are in households earning less than ZAR 5000 per year
      • 60% completed high school or less
  • Impediments
    • Among the unvaccinated:
      • 65% lack motivation, but not ability to get vaccine
      • 10% lack both motivation and ability to get vaccine
      • 5% lack ability, but don’t lack motivation to get vaccine
      • 10% lack neither
    • Motivational impediments
      • 50% no benefit: Other reasons (36%), Unlikely to get sick (31%)
      • 34% risk: Bad side effects (52%)
      • 17% belief: 32% Freedom to choose; Don’t trust gov, Religious reasons ~22%
      • Low demographic association overall
    • Ability impediments
      • 65% time: 28% work-related, 28% have other reasons, 25% no time to research
      • 18% money: 39% cite no cash, 32% cite travel costs as the problem
      • 17% availability: 41% say vax is too far away, 37% say no vax left
      • Low demographic association overall again
  • Elicitation
    • Both high response count and high elicitation:
      • Lack of motivation sub-reasons [no clear benefit, against beliefs]
      • Explanation of ‘other’ challenges
  • Potential treatments (Sorted in descending order by effectiveness)
    • Employer mandates (from other reasons)
    • Rewards for vaxxing
    • More transparency
    • Family support
    • Trusted info source

2.2 Covariate Analysis

Goals for this section:

  • Understanding the variation in impediments to vaccination faced by our respondents
  • Investigate if these impediments have strong associations with demographic characteristics

List of analyses in this section:

  • Vaccination status split
  • Split of motivation and ability impediments by vaccination status
  • Motivational main impediment split - no benefit, risks, against beliefs
  • Motivational sub-impediment split (within each of the above 3 motivational impediments)
  • Ability main impediment split - availability, time, money
  • Ability sub-impediment split (within each of the above 3 ability impediments)
  • Association plots of motivation and demographic variables (female, income, education, religiosity, politics, location, country)
  • Association plots of ability and demographic variables (female, income, education, religiosity, politics, location, country)

2.2.1 Vaccination status

We start off with a plot demonstrating the split among vaccinated and unvaccinated participants in this pilot:

2.2.2 Impediments

2.2.2.1 Overview

We asked participants about whether they have the motivation to get the COVID-19 vaccine and whether they have the ability to get the vaccine for both vaccinated and unvaccinated people. We then fork them into 8 different segments based on the vaccination status, motivation to get the vaccine, and ability to get the vaccine. We obtain the distribution below:

Distribution of forking segments of participants’ impediments
Vaccination status Able to get vaccine Have motivation to get vaccine Count Percentage of total participants
unvax yes no 419 26%
unvax yes yes 145 9%
unvax no no 67 4%
unvax no yes 31 2%
vax yes yes 589 36%
vax yes no 327 20%
vax no no 28 2%
vax no yes 14 1%
vax NA no 1 0%

Takeaways

43% of participants are unvaccinated. Among the unvaccinated:

  • 65% lack motivation, but not ability to get vaccine
  • 10% lack both motivation and ability to get vaccine
  • 5% lack ability, but don’t lack motivation to get vaccine
  • 10% lack neither


2.2.2.2 Misforking checks

Motive fork has 33% other responses.

flag n percent
FALSE 561 0.6662708
TRUE 281 0.3337292

Ability fork has 39% other responses.

flag n percent
FALSE 84 0.6
TRUE 56 0.4


2.2.2.3 Analysis for each impediment

Let’s investigate each impediment (motivation & ability) in detail, and see the distributions of the reasons why they have such impediments.

  • Main Level: demonstrates the distribution of the reasons that chosen from the options we provided to them to explain why participants have motivation/ability impediments
  • Sub-level: analyze the explanations why participants choose the specific reason in the Main level

Takeaways

  1. Motivational impediments
  • 50% no benefit: Other reasons (36%), Unlikely to get sick (31%)
  • 34% risk: Bad side effects (52%)
  • 17% belief: 32% Freedom to choose; Don’t trust gov, Religious reasons ~22%
  1. Ability impediments
  • 65% time: 28% work-related, 28% have other reasons, 25% no time to research
  • 18% money: 39% cite no cash, 32% cite travel costs as the problem
  • 17% availability: 41% say vax is too far away, 37% say no vax left
2.2.2.3.1 Motivational (Main Level)

We asked: What’s the main reason you don’t want to be vaccinated?

Provided options:

  • there’s no clear benefit (benefit)
  • it’s too risky (risk)
  • against my beliefs (belief)

The distribution of the answers demonstrates below:

2.2.2.3.2 Motivational (Sub-Level)
2.2.2.3.2.1 Benefit

We asked: is there a main reason why you think there isn’t a benefit?

Provided options:

  • covid not dangerous
  • unlikely to get sick
  • had covid already
  • i can recover
  • other reason(s)

The distribution of the answers demonstrates below:

2.2.2.3.2.2 Risk

We asked: is there a main reason why you think there is risk?

Provided options:

  • don’t trust pharma
  • vaccines don’t work
  • bad side effects
  • needles/pain
  • other reason(s)

The distribution of the answers demonstrates below:

2.2.2.3.2.3 Belief

We asked: is there a main reason why against your belief?

Provided options:

  • don’t trust gov
  • religious reasons
  • freedom to choose
  • other reason(s)

The distribution of the answers demonstrates below:

2.2.2.3.3 Ability (Main Level)

We asked: What’s the main difficulty of getting vaccinated?

Provided options:

  • no vax available (availability)
  • lack of time (time)
  • lack of money (money)

The distribution of the answers demonstrates below:

2.2.2.3.4 Ability (Sub-Level)
2.2.2.3.4.1 Availability

We asked: is there a main reason why there isn’t availability?

Provided options:

  • too far away
  • no vaccines left
  • other reason(s)

2.2.2.3.4.2 Time

We asked: is there a main reason why there isn’t time?

Provided options:

  • no time to research
  • getting off work
  • childcare
  • other reason(s)

2.2.2.3.4.3 Money

We asked: is there a main reason why there isn’t money?

Provided options:

  • travel costs
  • no insurance
  • no cost

2.2.3 Demographic Association

The correlation plots here aim to understand what demographic variables and ability impediments are directly correlated with each other. We want to filter out the demographic variables that are highly correlated with other demographic variables and the demographic variables that are not related to the motivation/ability impediment to minimize the number of questions respondents have to answer.

Since the correlation matrixes provided by ggcorrplot() shows the correlation coefficients between continuous variables, we mapped binary and ordinal variables to continuous variables.

Details on the mapping:

  • female: 1 if female, 0 if male
  • country: 1 if live in South Africa, 0 if not
  • income: 0 if the participant is unemployed, 1 if household income < R5,000, 2 if household income in R5,000 – R9,999, …, 6 if household income > R100,000
  • education: 1 if the participant’s education < high school, 2 if education is high school, …, 6 if education is a graduate degree
  • religiosity: 1 if the participant is not very religious, 2 if somewhat religious, 3 if very religious
  • politics: 1 if the participant is conservative, 2 if moderate, 3 if liberal
  • location: 1 if the participant lives in rural, 2 if suburban, 3 if urban,
  • white: 1 if the participant is a white or caucasian, 0 if not
  • treat_nchar: Character count of response for best treatment (free text) explanation
  • no_motive: 1 if the participant does not have the motive to get vax, 0 otherwise
    • no_benefits: 1 if participant believes vaccine has no benefits, 0 otherwise
    • against_beliefs:: 1 if participant believes vaccine is against their beliefs, 0 otherwise
    • risky:: 1 if participant believes vaccine is risky, 0 otherwise
  • no_ability: 1 if the participant does not have the ability to get vax, 0 otherwise
    • no_time: 1 if participant has no time to get vaxxed, 0 otherwise
    • no_money: 1 if participant has no money to get vaxxed, 0 otherwise
    • no_availability: 1 if participant faces vax availability issues, 0 otherwise

Since we are comparing categorical variables (because some of the variables aren’t linear so we should not assign numerical values to them), we also measure association using Cramer’s V coefficient. The Cramer’s V is a correlation statistic developed to measure the strength of association between two nominal variables. We calculate the Cramer’s V coefficients between motivation/ability and demographic variables as below to find which demographic variables have a high association with motivation/ability impediments, which can be used as a reference in participants segmentation.

The correlation plot among just demographic variables can be seen below [blank correlations are not statistically significant]:

2.2.3.1 Correlation Plot: Motivation

2.2.3.2 Correlation Plot: Ability

2.2.3.3 Correlation Plot: Treatments

2.2.3.4 Correlation Plot: Ad category clicked



2.3 Funnel & Engagement Analysis

Goals for this section:

  • Understand variation is survey completion rates across pilots
  • Understand cost effectiveness across pilots
  • Assess engagement and comfort for current pilot respondents

List of analyses in this section:

  • Funnel dropoff and cost-per-action comparison for the last 2 pilot waves
  • Dropoff by fork path (motivation/ability/both/none) for current pilot
  • Enjoyment and comfort status bar graphs
  • Free text response lists for parts not enjoyable/comfortable

2.3.1 Funnel Analysis

We now consider the funnel dropoff and cost comparison across the last two pilot waves.

Takeaway: Cost-per-action has fallen considerably since the previous pilot version. Variation of cost-per-action with pilot version can be seen below.

Takeaway: There is strong improvement in funnel dropoff rates before respondents complete the treatment questions. Variation of funnel dropoff (% of previous bucket) with pilot version can be seen below:


Dropoff by Fork Path (Motivation/Ability/Both/None) for current pilot

This table looks at how much respondents dropoff from their conversation based on what impediments they have grouped by vaccination status. Note that if the respondents have both motivation and ability impediments, they will need to fill out both the ability and the motivation section (i.e. twice the length). Note:Percentages are calculated within the group.

Impediment Dropoff count (unvax) Dropoff % (unvax) Dropoff count (vax) Dropoff % (vax)
Both motivation and ability 22 24.72 20 41.67
None 38 20.77 155 20.83
Motivation 102 19.58 80 19.66
Ability 4 11.43 6 30.00

Takeaway: For unvaccinated respondents, motivation questions (as compared to ability questions) lead to considerable more dropoff. The high dropoff for motivation and ability questions could be on account of serving more questions.


2.3.2 Engagement Analysis

Enjoyment levels for current and previous pilots. Please note that we filter out responses that do not belong to one of the three pre-defined choices shown.

Takeaway: Most participants enjoyed interacting with the chatbot.

Comfort levels for current and past pilots:

Takeaway: Most participants were comfortable interacting with the chatbot.


Parts to improve:

2.3.2.1 Parts not enjoyable (n = 47)

enjoyable_not_parts n
Everything 2
Prefer not to say 2
- all of them 1
About my age and religion 1
Advising each other and leasting 1
All all all 1
All parts 1
All the parts 1
All, you ask silly questions 1
Almost everything 1
Asking me about my income 1
Asking me why 1
Every part 1
Explaining my thoughts to you 1
Family salary😕 1
Financial status, age, religion, residence, political standing, reasons for not wanting the vax and the fact that I have so limited choices which are at the extreme ends 1
Giving reasons 1
I didn’t get airtime 1
I just don’t like talking about vaccines overall 1
It was generally boring and answers to degree of religious belief were horribly limited 1
Many questions 1
Most of it 1
Most your lack of understanding 1
No one likes questions about vaccines 1
None 1
Not enjoyable 1
Nothing 1
Personal info 1
Personal information 1
Personal payment 1
Repeat questions 1
School 🏫🤒🤔 1
Sex parts 1
That you remind me about chat box 1
The question about my household 1
The entire chat could have been over in less than 5 mins. Less chitchat 1
The manner in which you ask questions 1
The part where you asking personal questions nothing to do with my opinion on vaccines. Jah burn you all 1
The questions seem controlled 1
The typing in 1
The whole thing 1
To force people for vacciene and the income after loose everything so there is no income 1
Too many messages, takes too long 1
Too much questions 1
You promised me airtime but I didn’t get it 1

2.3.2.2 Parts not comfortable (n = 43)

comfortable_not_parts n
All 2
Everything 2
All part 1
All, I’m here for the aitym 1
Almost all, vaccine topic is kind of complicated coz you don’t know how it might affect you 1
Asking about family income 1
Asking for my age , how much I earn 1
Asking me why I clicked to chat 1
Asking my age 1
Asking of personal questions 1
Asking the same question 5 times 1
Because i don’t know you and what you want 1
Eyes 1
Financial status, age, religion 1
Getting too personal information 1
I don’t know 1
I dont do politics 1
I really don’t know what will happen after this conversation 1
Income and confidentiality 1
Like my personal details 1
My age 1
None 1
not all 1
Parts about Age, Religion and Politics 1
Personal 1
Personal question 1
Prefer not to say 1
Race age and earnings part 1
So many questions that I don’t understand why you need them 1
Some questions were too deep 1
Staying indoors like they said 1
Thank you for sharing your thoughts with me 1
The details 1
The faith it the purpose of the survey 1
The pain of vaccine 1
The parts were u did not understand me 1
The repitition of questions that mean the same thing 1
The subject of COVID is not comfortable 1
The whole conversation about vaccines 1
Where you told me that i said easy 1
Will U keep all this between us or not 1

2.3.3 Confidence in vaccination

For those who were already likely to get the vaccine, confidence to get vaxxed increases from pre-survey (3.49) to post-survey (3.75).

The change is statistically significant.

term estimate std.error statistic p.value conf.low conf.high df outcome
post-to-pre change 0.224 0.08 2.787 0.005 0.066 0.381 677.844 value


For those who were already unlikely to get the vaccine, confidence to not get vaxxed increases slightly from pre-survey (3.22) to post-survey (3.48).

The change is not significant (at the cusp though).

term estimate std.error statistic p.value conf.low conf.high df outcome
post-to-pre change 0.23 0.126 1.819 0.069 -0.018 0.478 622.933 value

2.3.4 Openness to Treatment

We see what associates strongly with future vaccination intention (vax_future) here.

Takeaways

  • Vaccination in future has a positive association with both vaccination chances pre-survey (0.63) and vaccination chances post-survey (0.42)
  • Vaccination in future has a negative correlation (-0.58) with motivational impediments.
  • Vaccination in future has a small negative correlation (-0.27) with being White, but largely no correlation with our demographic variables.


2.4 Treatment Analysis

Goal for this section:

  • Identify potential treatments (and proxy treatment effects)

Analyses for this section:

  • Self-reported likeliness to get vaxxed before treatment
  • Preferred treatments
  • Self-reported likeliness to get vaxxed after preferred treatment
  • Change in likeliness to get vaxxed by treatment
  • Treatment effect proxy vs participant counts for each treatment
  • Free text explanations split by preferred treatment

2.4.1 Encoded responses

Pre-Treatment: How likely are you to get vaxxed on a 1-5 scale? (n = 691)

Takeaway: Around 35% respondents are very unlikely to get a vaccine before treatment.

Which would be most likely to get you vaxxed? (n = 1621)

Takeaways:

Among the vaccinated: Family support and trusted info sources was crucial.

Among the unvaccinated:

  • 25% respondents prefer no treatment
  • 20% respondents want more transparency.
  • 15% want family support and trusted info sources.
  • 12% want rewards for getting vaxxed.

If you get your favored treatment, how likely are you to get vaxxed on a 1-5 scale? (n = 531)

Takeaway: Major shift from 1 to [4, 5]. Majority now favors getting vaxxed.

The table below highlights improvement in vaccination likelihood for each treatment.

Change in vax chances by treatment (n = 531)

best_treatment n vax_chance_pre vax_chance_post vax_chance_change
Other reason(s) 48 2.27 3.48 1.21
Rewards for vaxxing 90 2.93 4.10 1.17
Nothing helped 1 2.00 3.00 1.00
More transparency 137 2.60 3.45 0.85
Trusted info source 125 2.96 3.75 0.79
Family supports it 130 3.01 3.60 0.59

Takeaway: Other reasons (dominated by mandates from employer) and Rewards for vaccination (has higher n) stand out as the most helpful treatment.

The following graph shows a (crude) proxy for the average treatment effect for every treatment:


The following graph shows treatment effect proxy versus participant counts for each treatment:

Takeaway: No odd outliers - most treatments generate a positive change in vaccination likelihood.


2.4.2 Free text responses

Other treatments suggested by participants:

Other treatments count
nothing 5
job 2
my health 2
my work 2
none 2
school 2
work related issues 2
_most of jobs available, need vaccinated people 1
a guarantee of no side effects 1
additional vaccine sites became available and i went to my local pharmacy, not the sketchy neighborhood where my sms directed me to report to. 1
although they said it’s totally up to us to get vaccinated ,the tertiary institutions we applied to wanted proof of vaccination for us to be in campus or resident 1
at university they forced us and said if you’re not vaccinated you can’t go to resident /to campus 1
avoid getting sick or affect other people 1
beacause i wanted to be protected against the virus 1
because i need a job and it turns out people don’t get hired for not being vacinated 1
because i wanted to be safe and also keep my family safe too and everyone else around me 1
because people where saying if we do not get vaccinated we won’t be able to go to the shops 1
because when am looking for a job and many companies require vaccine certificate 1
been sure of my health 1
being forced 1
being safe 1
can’t say 1
caring for my help. i couldn’t help it sitting down doing nothing ( getting vaccinated) while people were dying each day. so many kids have lost their parents due to this covid and i did it beacuse i needed to grow old for ny babt 1
corona 1
course i’m surrounded by different people and i’m always out doors 1
didn’t want to lose my job 1
employment 1
everyone at home w vaccinated 1
for work perpouses and to be protected against the virus 1
forced to 1
friends and family were very sick with covid, some had to be hospitalized. i was scared as i have underlying conditions 1
get pussy 1
getting a job 1
getting employed because some companies hires people who are vaccinated so that will make me consider getting vaccinated 1
honestly i can only take the vaccine when ppl after vaccinating can no longer be affected that’s all, coz now it seems to be waste of time while putting yourself at a high risk.. 1
i am job hunting and i cannot get hired without the vax 1
i am more interested on my health 1
i am unemployed and most companies do not consider your application if you are not vaccinated 1
i can now engage with more people without stressing that much about getting infected 1
i could travel 1
i couldn’t apply for a job without vaccinating 1
i did work with my people then the other time most of them get infected so i was not affected and some other work mates that get vaccinated 1
i don’t want to be positive for covid-19 1
i had a peace of mind, knowing i had some sort of protection 1
i had covide last year 1
i had hoped that if more people were vaccinated this virus was gonna reach its end. 1
i had to cross border so i had to get vaccinated 1
i had to go to university 1
i had to keep my job 1
i had to vaccinate or would not be allowed to use the school premises, the school’s residences and the buses. 1
i have an international travel to go for so i had to get vaccined to can travel 1
i have big dreams for my life and i want to achieve it all. 1
i have had covid before. it was painful, so i could take anything to help me in future to ease the pain. 1
i have received vaccines in my life, like hepatitus and yellow fever, for travelling. i had no problem with them. i will however never get any of the covid-19 injections. they have not been tested thoroughly, they don’t work, and they cause massive amounts of injury and death! i was exposed to someone with mild covid-19 and i never got any symptoms aside from mild fatigue. i don’t need a covid-19 “vaccine” even if one existed that’s actually a vaccine and safe and effective! nothing will change my mind on that. 1
i heard that if u vaccinated there are less chances of contracting the covod-19 virus 1
i just wanted to protect my loved one’s 1
i lost a lot of family members due to covid-19. that brought more fright that i will also die of it 1
i made sure that by getting vaccinated i am protecting my family as well as my fellow human being 1
i need a job and most companies want vaccinated people 1
i need to study further so i gadvt get vaccinated in order to be accepted 1
i trust science. 1
i want my church to be reopened in order for that we must all vaccinate thats what our bishop said 1
i wanted to have access at contact classes at my varsity 1
i wanted to be employed as a teacher assistant. 1
i wanted to get a job and there were rumors that if you’re not vaccinated you won’t be hired even if you qualify 1
i wanted to keep my job 1
i wanted to protect myself and others around me from this virus 1
i was forced 1
i was forced by someone 1
i was going to lose my job if i had not vaccinated 1
i was like “friendly” forst to take it at cuverment hospital 1
i won’t get vaccinated 1
i would if i would get a job that requires me to get vaccinated 1
i’m looking for a job some companies won’t hire you if you are not vaccinated 1
i’m working 1
i’m working as ana assistant so it was required for us to get vaccinated 1
i’m working at school so i was worried about infecting others incase i’m infected 1
iam working of school learners and it i was by law that we get vaccinated to slower the spread of the virus in the workplace 1
if i got a job and required to vaccinate. 1
if a proper research it’s provided for different disabilities 1
if a vaccine was made by an african scientist i don’t trust europeans😬 1
if after getting the vaccine we no longer get affected by corona at all. 1
if i am 100% its safe 1
if i could get a great job offer and they require vaccination then i would vaccinate. 1
if i could maybe get a job saying they want vaccinated people’s 1
if i didnt have a choice 1
if i get a serious job and they say they want vaccinated people 1
if i had a job and it requires me to vaccinate then i would. 1
if i might get a better job and they want me to vaccinate 1
if it could totally prevent infection and is not by coercion or mandatory 1
if it serious 1
if it’s a job requirement 1
if more evidence is available 1
if the company who wants to hire me wants a vaccination card 1
if the vax would definitely stop covid i would get it 1
if there could be pills 1
if there’s a risk of not getting employment 1
it been sure that if i catch the virus it won’t be that seriously dangerous on me 1
it was a university requirement 1
its hard to get a job when you not vaccinated 1
job application 1
job applications 1
job opportunities 1
just that i could get a job and be able to move freely in our country without fear 1
just thought i must since everyone did 1
knowing that covid is real i had to boost my bosy soldiers to stay strong so i decided to be vaccinated 1
learning that if you don’t get vaccinated there’s a big possiblity that i couldn’t get employment in the near future 1
like we were told that if you don’t get vaccinated, you won’t be allowed in institution premises and i thought that, that will disturb my course so i should vaccine…. other reasons are that we won’t be allowed at the mall, game reserves and etc 1
lockdown 1
losing family and friends to covid 1
many job post requirements now is vaccination card it would be difficult to find job if you not vaccinated 1
media 1
most impact for me to be vaccinated was that i was now able to travel around the world 1
my church (zcc)is closed due to covid. so the more we take the vaccine the sooner our church will be reopen 1
my doctor’s approval 1
my family visit 1
my institution made it mandatory to get vaxxed 1
my job 1
my kids 1
my seanciarity 1
my workplace 1
no vaccine no job 1
no vaccine no work 1
not being able to access the campus 1
not getting seriously ill 1
not infected my family and colleagues. and to have strength when i am infected 1
not so sure about the question 1
nothing i just wanted to be the example to everyone that to get vaccinated is not you killing your self but respecting and thinking for others 1
obvious its corona 1
options 1
owner of business i worked for and her daughter died of covid 1
seeing many people dying 1
sick parent 1
someone i know got infected 1
stronger immune system to fight the disease 1
that we need to reboost it hit hard 1
the fact that at my work place we had to be vaccinated so as to be all safe 1
the job i applied for wanted vaccinated people only so i had to get vaccinated 1
the number of deaths. i still want to take care of my family and i have to make sure they are safe at all times 1
the numbers dropped 1
the reason that i wanted to remain healthy 1
the safety of others is what impacted me get vax. if i get sick, i’ll infect others. and they might not recover like i would do. especially old people because i work with them most of the time 1
they are afraid 1
they said u might 😔 not be able to go to college or university’s so i decided to get one 1
those who weren’t vaccinated were threatened that they wouldn’t have access to essential needs..even public transport 1
three neighbors died from covid 1
time 1
to be on the safe side 1
to be safe 1
to decrease the chance for getting the virus 1
to decrease the virus 1
to get a job 1
to get a job and find employment 1
to get a space to study 1
to get protected from covid 1
to prevent morbidity and mortality from serious infections 1
to protect my clients at work and to protect myself as i can’t always keep distance with clients due to the kind of work i do 1
to protect my kids and myself 1
to protect my self and those around me 1
to protect myself from getting covid again 1
to protect myself n ppl around me 1
to protect those around me 1
to resume with my work 1
to save my job 1
to say if something happens to me they will take the quilt 1
to stay safe from viruses 1
two people i knew personal died of covid 1
using other means 1
varsity acceptance 1
vax permit to access certain places 1
wanted to be safe from the corvid 19 virus since it was on high alert to get vaccinated 1
we were forced at work otherwise you will be fired 1
we were promised that if you don’t get vaccinated, you won’t work anywhere in the country 1
well to get access to studying and a place at res 1
what if i dei 1
when applying for a job they ask did you vaccine 1
when i heard that if i get vacvinated then i won’t get too sick if i do get covid 1
when i saw banner s at the pharmacy 1
when seeing loved ones or friends loved ones passing away form the virus 1
when vaccinating becomes a must 1
will never go for the vax 1
work 1
work 1
work bullied me into vaxx, capitalist tendencies, captured leaders 1
work insisted we had to 1
work making it mandatory 1
work my bosses insisted i get vaccinated 1
work opportunities 1
work protocol to get vaccinated 1
work purposes 1
yes 1
yes that’s true 1


Free text explanations provided for each treatment (sorted from most to least responses) can be seen below:

2.4.2.1 family supports it (n = 557)

family supports it n
None 22
Nothing 12
Family support 6
Family 5
No 5
No difficulty 5
There was no difficulty 4
Emotional support 3
Nothing difficult 3
Nothing was difficult 3
Side effects 3
Emotional 2
nothing 2
Sex 2
The neddle 2
The pain 2
There was no difficulties 2
There was no main difficulty 2
There was nothing difficult 2
There were no difficulties 2
Yes 2
_Within my surrounding there was no one that vaccinated 1
? 1
. 1
.my family was already did the vaccines it was only me because I was believe even if I wouldn’t get a vaccine I will live a normal life 1
A member of the family was positive and she was very scared to be vaccinated so we were supporting her 1
A lot of people dieng 1
A loved one died from covid 1
About vaccine? The side effect be the worst nightmares 1
Acompaning me to get the vaccine 1
Advice 1
After care when i vaccinated 1
After effects 1
Ahh because my family vacinated last anD it was only me who left so they encouraged me and supported me to take the vacine jab 1
All the myths surrounding vaccination 1
Always being reminded to vaccine or face death or not being able to go to anyplace with the certificate 1
Anything 1
As I said before I thought it would affect my health 1
As I stated before i was afraid of how my body would react after taking a vaccine 1
At college they insisted that we take it or there will be challenges 1
At first i was scared to vaccinate because of the rumours that people were saying 1
At first we all didnt want to get vaccinated because being vaccinated doesn’t prevent you from contracting the virusBut my mom said we should do it since the vaccine helps our immune system especially if we were to contract the virus 1
At home they needed us to vaccinated 1
At work it was indemand to get vaccinated 1
Be there for each other keep reminding about keeping our self healthy 1
Because iwas scared an suffering from head injut 1
Because many they lose their jobs 1
Because they were already vaccinated so they urged me to go for vaccination or else COVID 19 is going to kill me 1
Being able to give moral support 1
Being able to vaccinate even if I was unsure 1
Being afraid that I’ll be sick 1
Being injected 1
Being injected with a needle 1
Being scared 1
Being under pressure 1
Being vaccinated for the first time 1
Breathing 1
By giving me positive thinking 1
Can’t go to school unless vaccinated 1
Cant say mam 1
Conspiracy theories in the media 1
Convincing everyone 1
Covid is a very serious matter to the nation so i choose to protect myself 1
Covid spread increase 1
Dad is a diabetic 1
dealing with the negative comment of others 1
Death toll 1
Deciding whether to Vax or not Vax, because I was afraid I’d die and leave my son 1
didn’t find it difficult at all just a small pain that lasted for 2 days 1
Difficulty is that many people still don’t want to vaccinate because of those things that they here,thing’s like after you vaccinate your face will change shape etc.. 1
Disease 1
Doing it against my will 1
Don’t ever listen to people and social media because they give us fals info 1
Don’t know 1
Effecting my family 1
Encouragement 1
Every type 1
Everyone at home did it so it was hard for me to 1
Everyone vaccinated at home so I was the only one left 1
Everyone was against but my family all got vaccinated before me and they little to no side effects so that gave me the push 1
Family encouraged me to get vaccinated. There was no difficulty 1
Family fear I would die 1
Family support because their support means a lot ,If they encourage me and show me the importance of vaccinating then I will be be encourageous and vaccinate without a fear 1
Family support it cause based on there work place they had to take the vaccine or else there’s no work. 1
Family thats supports my decision 1
Fear..As to how u will be after getting vaccinated….is it legit?wont i be negatively affected..U know all this negative thinking brought fear n that made it difficult..until there was family intervention 1
Feeling weak after few hours of vaccine 1
Fimaly 1
Financial problems 1
Financial support incase something happens 1
Finding a place to vaccinate 1
Finding a place to vaccinate at 1
Foods 1
For being cough 1
For being safe against covid 1
For doing something that you are not sure that is good the healthy body 1
For me not to get covid easy 1
For me take the vaccine was to save people around me lives 1
For me to get vaccinated 1
For our safety 1
For their own safety 1
For us to be safe and get the chance to do things that we love as a family and preventing the spread of covid 1
For us to get sick because of family who does not want vaccinate we all dont want to die we want to live a happy life 1
G 1
Get more info about side effects 1
Get painkillers while im in pain and get advice how i can not keep hurting my arm 1
gettin to know better about vaccine from people around you,rather than hearing myths 1
Getting infected of covid-19 1
Getting over the side effects of the vaccine. 1
Getting through the symptoms or after effects 1
Going to the vaccine 1
ɢɛttɨռɢ space 1
Having family member that is vaccinated while Im not I got scared that it might infect me hard 1
Having the courage to get vaccinated 1
Having to convince people that they won’t die if they vaccinate 1
Having to vaccinate and not knowing how it would treat me 1
Healthy health 1
Hearing all the theories about it 1
Hearing family talk about their friends are sick and athers died because of covide that was difficult 1
Hearing people saying the vaccine is not good for anyone 1
Help me understand vaccine better 1
Helping me go for vaccination and help Ensure safety 1
Helping me to cook after vaccination 1
Helping me with vaccine side effects 1
https://scontent.xx.fbcdn.net/v/t39.1997-6/cp0/39178562_1505197616293642_5411344281094848512_n.png?_nc_cat=1&ccb=1-5&_nc_sid=ac3552&_nc_ohc=KK1Eh9zOFfMAX-E5HH-&_nc_ad=z-m&_nc_cid=0&_nc_ht=scontent.xx&oh=00_AT-EcLw5NS8L9yJoBKyoTm8QGhaeDAiOfmHsIoEn_ZEmYg&oe=621A8C49 1
I am diabetic 1
I am not a person who like injection but my school wanted us to be vaccinated and my family wasn’t against it they supported me when i was sick after getting vaccinated 1
I didn’t encount any difficulties, when it was turn to vaccinate, I didn’t have any problem to go in 1
I didn’t have any difficulties at all 1
I didn’t trust the vaccine first 1
I didn’t want to be vaccinated cause I don’t believe that the vaccine can help against the virus but because everyone was getting vaccinated in my family I was under pressure cause I was going to be left out of many family activities because I am not vaccinated 1
I didn’t want to spread the virus 1
I do not need the vaccine, I am a perfectly healthy human 1
I don’t want to take a risk about my health 1
I don’t believe it dies any difference 1
I don’t get this question 1
I don’t understand 1
I don’t want my family to get infected 1
I don’t want to do something that my family disagree with it 1
I don’t want to lie I didn’t saw any difficulties 1
I fear needles 1
I feared that the vax might kill me 1
I felt safe and protected from the virus 1
I got vaccinated because i want to move around freely and also qualify for a jobs.What was most difficult for me is getting injected because Ii am scared of injections. 1
I got vaccinated in order to not get the get and pass it to my family members 1
I had daibeties so I had to vaccinate 1
I had no difficulty 1
I had no money for transport to vaccination centre so I had to walk 1
I had symptoms 1
I had to get vaccinated as my family already did 1
I had to vaccine to protect also my family 1
I just had to protect my family 1
I like to support my family 1
I live with an elderly people 1
I live with elderly people, so I got the vaccine to keep them safe 1
I live with old pdople. I vaccinated to keep them safe 1
I live with with my grandmother and we lost a lot off people through covid so I wanted to keep my family safe coz I work with different people 1
I only had pain on my arm 1
I really didn’t have any difficulty… just the side effects were not ok 1
I think I have to get permission on my parents to vaccine so that if there’s something goes they will able to support me 1
I think i need to sleep now. Am sleepy 1
I thought if I vaccinate I would die 1
I thought it will affect me or my body system 1
I thought the vaccine would harm me 1
I want someone who’s going to encourage me about vaccine 1
I wanted to be safe as a family . I would not have wanted to bring this virus home to my kids 1
I was afraid 1
I was afraid because of people who where talking about side effects of a jab 1
I was afraid of it 1
I was against the idea 1
I was always against it but helped with my recovery 1
I was confused about it 1
I was just not sure about being vaccinated 1
I was not have time to go to get my jrp 1
I was only Just scared non much. 1
I was scard of the vaccine 1
I was scared because I had rumors that the vaccine doesn’t help but my family was there for me and gave me hope 1
I was scared about it 1
I was scared at first that was the most difficult part 1
I was scared it i get vaccinated i will die 1
I was scared of the after effects and the myth of it 1
I was scared of the needle 1
I was scared of the side effects, my mom and Grandma both got a fever after taking the vaccine as a side effect of the vaccine 1
I was scared to vaccined 1
I was scared, 1
I was too scared 1
I was undecided nd skared at the same tima tht they found vaccine quicky 1
I was working at hospital by the time as a experiential learn so i saw lot of people who was the victim of the pandemic, it was hard for me to work without vaccineted, by the time the vaccine allows 60+ 1
I wasn’t sure if I was doing the right thing 1
I wThe pain 1
I’m 1
I’m allergic to many injection so I was scared something bad will happen until I saw member of my family getting vaccine and they were fine 1
I’m going back to work,can we talk later 1
I’m scared of niddles 1
I’m scared to needle 1
I’m so scared of niddle but once done there was nothing bad 1
If everyone at home gets vaccinated I’ll also see the need to 1
If everyone of my family vaccinated 1
If family trust that the vaccine would help and get vaccinated too Of course with the right research and information based on the vax 1
If I can get money so that I will go and vaccine 1
If I get sick after taking the Vax 1
If I have one of the member with me 1
If it goes in line with my beliefs 1
If one of the family members tells me that it is safe 1
if someone from my family gets vaccinated then I can surely get it too but no one is vaccinated in my family because we are all scared 1
If the family agrees with me taking the vaccine 1
If the side effects are very bad, I would appreciate their help 1
If the vaccinate also 1
If there were clinics located near me 1
If there were to get vaxxed first 1
If they also get vaccinated.my parents had vaccinated 1
If they approve that I do it 1
If they consired it helpfully 1
If they insist me to vaccinate,I’ll go for it, since I’m still under their roof 1
If they support me in taking a vaccine 1
If they would vaccinate too 1
If we as a family can support each other in getting vaccinations then I might reconsider getting vaccinated 1
Ik 1
Ilness 1
Im afraid of needles and getting sick 1
im asthamatic so vaccine would help me prevent covid 19 1
Immune system low 1
Injection 1
Injection was painful 1
It took longer to vaccine youth 1
It a family support because everything works well if they is a family member besides you 1
It was covid 19 my mom got infected 1
It was going to q vaccination station where you’ll meet people and they’ll criticize your choice of getting the vaccine 1
It was not difficult at all 1
It was to hard to take the vaccine and fearness 1
It’s difficult when you don’t have support or someone to talk to 1
It’s good and quality 1
Its difficult when your family doesnt support your decision for getting vaccinated but when you have support and even the nurse that vaccinate us they do guide us and it make it simple 1
Its not difficult 1
Just the after affect for getting a headache but it soon pass over 1
Just want them to be there for me not to feel scared 1
Life saving as antibiotic 1
Living with my parents who are over 50 years old..I was scared to risk their lives so I vaccinated to protect them 1
Many people lost their loved once because of virus and as country we lost many life 1
Maybe if I cn get a support to granny that would be better 1
Me and wife have decided to take a vaccine for our health 1
Mom is a Nurse so she recommended that we all should vaccinate 1
Mom taking care of me because obviously when I finish with vax I’ll get few symptoms and get sick 1
Money 1
Money support 1
Moral 1
More information 1
More support and faith 1
Most of my family took the vaccine 1
Most old age people they get sick or died 1
My brothers did not get vaccinated 1
My dad got really sick 1
My daughter got ill Arter her vac so my family not much for the vac 1
My family all vaccinated 1
My family believes that when you get the vac u have less chances of getting COVID-19 1
My family did not have anything against it 1
My family encouraged each family member to get vaccinated 1
My family forced me to get vaccinated because I was the only who have not vaccinated in my family. My family started to be not in contact with me, so I decided to get vaccinated for my life to continue living a happy life with my family 1
My family had to beg me to get vaccinated because i will not protecting only myself, also them as well 1
My family has encouraged me to VAX and they too have and fine. 1
My family is always there for me 1
My family members were getting sick 1
My family said that we can vaccinate and see what will happen if we die we die if not we won’t 1
My family support it and I dont want to risk my baby health by not vaccinating 1
My family taking the vaccine too. 1
My family told me to get vaccinated 1
𝙈𝙮 𝙛𝙖𝙢𝙞𝙡𝙮 𝙫𝙖𝙘𝙘𝙞𝙣𝙖𝙩𝙚𝙙 𝙖𝙣𝙙 𝙩𝙝𝙚𝙮 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙫𝙖𝙘𝙘𝙞𝙣𝙖𝙩𝙞𝙤𝙣 𝙙𝙧𝙞𝙫𝙚 1
My family vaccinated so they encouraged me to get vaccinated too 1
My father tested positive 4 times so we as a family we sat down and suggested we must all get vaccine so that we can protect our self’s from covid 1
My father thought if will all take the vaccine we can all benefit from it 1
My grandma,aunt,cousin,niece and myself had covid so to take vaccine just felt right to save the others in the house from being infected 1
My husband and I agreed to get the vaccine to protect our kids 1
My husband insisted I get the vaccine 1
my mom could not get vaccinated due to her age and illnes 1
My mom passed away from the other virus 1
My mom she was sick and scared that she will die if she vaccine 1
My mom took the vaccine and also my sister so i might take it because they know the importance of taking it and the benefits of it, so they wish i can also take it. 1
My mother and my dad support me in taking vaccine they also got vaccinated 1
My mother had COVID 1
My mother was found with covid in 2021 September and she got vaccine and now she is well 1
My mum already has been vaccinated and she has no problem 1
My other family members was afraid to get vaccinated until I get mine so they saw that nothing wrong with the vaccine 1
My peers not believing in the safety of the vaccination 1
My whole family and partners family is vaccinated 1
My whole family is vaccinated so nothing was difficult 1
My wife convinced me to go and I was taking her to the site and I just did it 1
Negative rumors 1
NegativeComment 1
No challenge 1
No challenge at all 1
No difficult 1
No difficulties at all 1
No difficulties cause was protecting my self 1
No difficultiesWhere is my airtime 1
No difficulty at all 1
No difficulty i understood the aim of the vaccine 1
No difficulty. All my family member are vaccinated 1
No main difficulties 1
No money 1
Non 1
None becuase most of my family members had gone for it already 1
None everything was normal to me 1
None we went as a family 1
Nope 1
Not all family members trusted it.it took time for others to take it 1
Not all family members want to take the vacation 1
Not being able to go and get vacinated 1
Not being vaccinated 1
Not difficult 1
Not feelingwell 1
Not knowing how it will treat me 1
Not knowing how my body would react to the vaccine 1
Not so much for me 1
Not sure 1
Not sure if I was going to die after taking it 1
Not to get covid so bad 1
Not trusting the vax 1
Nothing diiffu 1
Nothing I really wanted to to be vaccinated so I can be more safe 1
Nothing if you got support 1
Nothing much 1
Nothing much but having trustworthy people behind you made it easy 1
Nothing my mom was the 1st person to vaccine 1
Nothing really 1
Nothing Was Difficult 1
Nothing’ 1
Nutin at all like i said i work in retail so to protect me i felt it safe to take it my family supported me due to tht fact 1
Of being tested of covid 1
Of my family was suporting the vac and noy going against it 1
Ok 1
One of my family mamber was infected 1
Only if my parents are vaccinated and they still Heath and nothing bothering them , yes I will be able to vaccinated then 1
Only the side effects 1
Other family members didn’t like it 1
Overcoming the fear of getting vaccinated 1
People were dying 1
People were dying so my family decided that we all get vaccinated 1
People were getting sick after vaccinating 1
People where saying bad things about the vaccine 1
People’s thoughts(stigmas and everything) 1
Protect my to getting covid 1
Reassurance from family that it won’t be an issue 1
Registration for vaccine 1
Reminded 1
Rumours 1
Scared of needles 1
Scares of needles 1
Seeing other people lose their lifes after getting vaccine others get sick it was really hard to decide 1
Share your experience 1
Short breaths 1
Since I’m unemployed still looking for a job it’s no easly to be taken or employed wh u no vaccinated those are other reasons that makes me do it 1
So that I can be health and strong not affected so easily 1
Someone must go with me 1
Sore arm 1
Sorry 1
Sorry am running out of data chat later agn 1
Sorry can you rephrase 1
Sorry for being indecisive 1
Standing by me always 1
Staying together as the family and in courage each other to do the right thing 1
Support from family 1
Support me to take my vaccine 1
Support me when I’m vaccinating 1
Swing my family vaccinating and encouraging me to vaccine that’s the best support that would be most helpful 1
Taking a risk 1
Taking off work 1
Talking to me 1
Taxi fee 1
That everyone in the family should get the vaxx to reduce infection 1
That some of my friends didn’t support my decision for vaccination 1
That they will be there for me after I vaccine and they would take care of me when I’m experiencing the bad symptoms, and that they may find more information on how to help me after the vaccine 1
That when i have vaccinated they help me to heal if the would be any side effects 1
The arm was painful after the jab 1
The battling to breathe 1
The difference is that the cases of covid are now less 1
The difficulty was being scared of it making me sick 1
The difficulty was that some of my family members heard some rumours that the vaccines are dangerous and they protested to it but they later took it. It was not easy to convince them but they did vaccinate at the end to be protected as a family 1
The fact that it was said u can get sick and the fact that some people still died of COVID after vaccination 1
The government was encouraging everyone to get vaccinated to be safer and people be saying if u don’t get vaccinated u won’t be able to get into the stores and do shopping 1
The injection was scary as hell 1
The line is too much people 1
The long ques cause I got my vaccine the time everyone was doing it 1
The main difficult was that my family wanted us all to be vaccinated 1
The main difficulty is that everyone saying it’s a must to get the Vax 1
The main issue were conspiracy theories and religion but after my favourite grandmother asked me to after she had her 1st dose with my little sister, I decided to do it for them 1
The min difficulty was that at that time we were loosing more people after being vaccinated 1
The myths 1
The negative stories we read on social media made it difficult 1
The only difficulty was the pain in the area I got the vaccine shot on my arm 1
the pain after being vaccinated 1
The pain I had to experience on my arm 1
The pain in my arm 1
The president of South-Africa asked us to take the vaccine it’s out of yo own will he don’t force any one so I decided to get my vaccine 1
The rumors of the vaccine being bad 1
The side effect 1
The side effects 1
THE SIDE EFFECTS 1
The support from family is most likely 1
The thought of dealing with the flu-like symptoms after the jab. 1
The thought of not being able to get a job because you didn’t vaccinate 1
The was nothing difficult just that my mom and dad did it then I had to take it for their safety 1
There clinic is far 1
There no difficulty 1
There was any actually just the fact that I don’t like injections 1
There was lot going around people claiming to be sick and everything even me i was afraid of it until i tried after that i didn’t just get perfectly fine but it was ok 1
THERE WAS NO DIFFICULTY 1
There was none 1
There was none. Me and my husband went and it was no hassle friendly people that helped as 1
There was nothing difficult, i was a bit scared but eventually went through and i am happy because i have a family to look after 1
There wasn’t any difficulties 1
There were actually no difficulties 1
There were no difficulties besides that I was afraid of injection but it was easy 1
There were no difficulty 1
There’s none 1
They all got their jab and always encourage me to get mine 1
They always encourage me to get vaccine for the sake of protecting myself, family and other people 1
They always encourage one another 1
They always encourage us 1
They believe they are save if they Vaccinated 1
They believe in vaccine so it’s more influential 1
They didn’t want me to get vaccine 1
They felt is safe if we all get vaccinated 1
They had forced me to I was not ready to get vaccinated 1
They have all vaccinated 1
They said the vaccine is safe 1
They say I must go to jab so that when I get corona I must not get sick worse 1
They struggle to get time for going to be vaccinated because they came back late at night 1
They suggest that its safe for the community and also their health because they won’t get infected 1
They told me to vaccinate but I refused but at the end I went to vaccine 1
They told me to vaccinate for protection 1
They were encouraging me to get voccinated because they think is a right thing to di 1
They were all vaccinated 1
They were talking about stereotypes about vaccine 1
They will allow me to get vaccinated 1
Thinking of the side effects 1
Thought it was dangerous 1
Tiredness 1
To be forced 1
To be supported by my family wether to vaccinate or not 1
To become more protect 1
To get injection 1
To get off work 1
To go and get vaccinated, when people fabricating their own stories about the vaccine 1
To go for testing with money i dont have 1
to go to clinic and be injected its difficult 1
To go with me to get a vaccine 1
To have my family trust in it ,while I didn’t , because of what people would say abou it 1
To hear people sayingits dangerous t vaccinate that made me feel scared 1
To help reduce the spread of covid 1
To protect everyone around me 1
To protect people around me and stay away from people who did not vaccinate so we protect every people around us and be save at all time I’m just watching for my safety and my family’s 1
To register online as older people 1
To stop the spread of virus 1
To wait patiently to be next for vaccine 1
Told me to vaccinate 1
Transport 1
Uhm well at first I didn’t wanted to get it cause I thought people would die of the vaccine but then my mom asked me if I was gonnah take it and I said I was ginnah think about it and I realised my parents safety comes first….it would’ve been too risky for them if I had gotten the virus and disposed it to them. 1
Vaccination part was a problem 1
Vaccine 1
Waiting in long queues was a bit of a challenge 1
Was hearing people say ing after vaccination u will die all myths in social media were confusing 1
Was I didn’t wanna vaccinate as others people who vaccinated suffered from flu and other side effects from corona 1
Was that we have to protect each other from getting the virus 1
Was the fear of side effects 1
Was unsure about the outcome 1
Was when I fell ill … Due to vaccinated it felt as if I couldn’t move a muscle in my body 1
Was when thinking of one of us being infected by covid it was going to be very difficult for us because everyone was going to afraid thinking that we going to die so we supported each othe on taking the vaccine as they say be safe than sorry 1
We all have to vaccinate to avoid dying a terrible death 1
We decided as a family that we must get vaxxed 1
We had about coved we don’t want to see to as end get affected with thing we don’t now 1
We have kids at home so we did not want any to get infected 1
We heard that this vaccine makes people sick 1
We were all sick with covid19So we know how painful it is 1
Well we lost family members due to covid so the family said we should all get vaccinated 1
Went to the clinic my self to learn more about the vaccination 1
What if get sick after I vaccinated 1
What if the family doesn’t support me 1
What was difficult it’s that I had to get vaccinated since I was still going to school 1
When I get sick 1
When my arm became was swelling and sore after vaccination 1
When my family go with me 1
When my son had it nd i was afraid dat my kids dnt contact it 1
When one of my family member died because of covid we all decided that we should get vaccinated 1
Where my entire family would acknowledge the vaccine & actually go get vaccinated along with me 1
Yes because l stay with elderly people . I have to protect them. 1
You know this area we live in is not trusted so I admire to be safe also my family 1
You see my uncle nd aunt they are diabetics. I worked at their house so I thought it was a good idea to get vaccinated 1

2.4.2.2 trusted info source (n = 338)

trusted info source n
None 4
Clinic 3
Department of health 3
Google 3
News 3
WHO 3
Doctors 2
Media 2
No 2
Scientists 2
Television 2
The news 2
- i don’t know none other than the government 1
A friend 1
A nurse 1
About how vaccine saves lives 1
Africa check 1
After everyone is vaccinated there are chances that the country will be back to normal 1
After having COVID 19,all I needed was something that will make me to be free from getting any 1
Any information 1
Any type of infographic and statisticsYou see I am an active citizen and I like participating on things that involves my country Like taking a vaccine to make my country and also people living in it safe 1
Anything 1
Assurances of how safe is this vaccine cause I’ve most people being sick after vaccinated so my trust is still low 1
Atleast if I could know that the back pain won’t get worse after vaccine 1
Church 1
Click 1
Clinic and billboards 1
Common sense. 1
Couse if you go to the internet they tell you that Vax have disadvantages 1
Covid 19 statistics 1
Covid 19 stats 1
Covid 19 surveys 1
Covid vaccination does not core COVID19 ,But it boost your immuno system and you from getting serious illness 1
Credible 1
Deep information about the vaccine 1
Department of health 1
Did online courses on covid 1
Doctor 1
Doctor advices 1
doctors 1
Doctors recommend vaccine and i saw famouse people getting it 1
Don’t understand 1
Dr forum 1
Dt vaccine is not dangerous to my health n its helpful 1
Eish 1
ENCA 1
Ever seens this pandemic start I’m luck never got sick after vaccinated 1
Everything 1
Everything about the vaccine 1
Face to face explanation 1
Facebook 1
Facebook ,Twitter and Instagram 1
Family 1
Family and community 1
From the trusted sources 1
From department of health 1
From doctors and research 1
From expert doctors 1
From health department 1
From health facilities 1
From health workers 1
From people close by 1
From someone I trust. Who has been there 1
From someone who is vaccinated 1
From the govt and Dr’s 1
From the news 1
From the word health organization 1
Good night 1
Google (chrome) 1
Government and source from media 1
Government information 1
Government needs to do classes in communities and educate people about the vaccine. 1
Government re assurance 1
Guarantee that I’ll not die 1
Healing info that will lead me to get vaxx 1
Health 1
Health care sisters 1
Health department 1
Health department spoke person 1
Health expects 1
Health facility 1
Health talk by trained health care workers 1
Health worker 1
Hearing info from the doctors is very important 1
Help people who wants to vax immidietely 1
Helpful information about vaccine 1
Het MA ge glo reg te ding om te doen 1
How it helped and saved da world 1
How it made,chemicals used in it 1
How sure are we that after taking vaccine we are safe? 1
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I always watched news the time scientists and medical practioners were developing the vaccine so I trusted it 1
I asked my doctor and he recommended it 1
I did my own research on Google and the health workers in my town they really helped me understand better 1
I did research on the vaccine and saw other people who have vaccinated having no issues afterwards. I went to my doctor to get checked before vaccinating. 1
I got all the information about the good of the vaccine 1
I had to listen to the news and saw many getting vaccinated and they survived the second and even the Fourth wave 1
I read more about it, on the internet, and on the news channel so, yeah I trusted that source 1
I researched about the vaccine and asked more information from nurses I know and the covid 19watsapp 1
I took my time to talk to the nurse before vaccinating because I felt like only an experienced person who works with such things can explain it a bit more so that’s when I got the Info I needed and I felt good to goI also googled 1
I trust every thing i see on the news and Google 1
I trust government department of health. 1
I trust the information from the Department of Health 1
I trusted government’s information on the vaccine’s safety and that if more people got vaccinated the virus would be easy to control and save lives 1
I trusted that if I get covid it will be mild 1
I trusted that if you get vaccinated then your immune system will be boosted and chances of survival though covid-19 positive are high 1
I trusted that the vaccine is very safe 1
I want assurance that it 100% safe 1
I want information about the vaccine 1
I wanted to be safe 1
I watch the news and heard minister of health recommending it 1
I won’t die if vaccined and tested positive 1
I’m somebody that do in-depth research 1
If I can be convinced that vaccination is safe and can cure Covid 19 then I’ll take it 1
If I get more and truth info about Vaccines 1
If they could teach us more about the vaccine and give more better info 1
Info from WHO 1
Information about the vaccines I would like it to be one jab not two as I told you that I’m scared of needles 1
Information fom friends and family who got vaccinated first they made me confidence 1
Information from someone I don’t know it’s good, cause sometimes close people can’t be trusted 1
Information source from WHO and medical workers 1
internet 1
Internet 1
Is that the Covid will be gone but now this desease people are not talking about it so that people who vaccinated made the big difference 1
It will help me fight back covid 1
It will helps to reduce corona virus 1
It’s more of a numbers game / how many people got the jab and died from it and how many died of covid after getting the jab that kind of info 1
It’s safe 1
Its bad to hear that ,the doses where fake So what did they inject you at the first place? 1
Johnson’s 1
Just good 1
Just that when you vaccine you are lower risk of getting sick 1
Like now I’m going to get my VAX at my child school that WHR I trust coz they wouldn’t risk with a our children life so parents are also allowed to take they VAX there 1
Like nurses and councillor people who r close to us 1
Like there’s no one that I know who has already vaccinated so if the can be one I can trust it 1
Look theres just so much theories across the globe, if i were to get just one scientist to explain me about the vaccines and how many years it actualy takes for vaccined to be accurate then i will reconsider but now no thank you. 1
Magazines 1
Maybe a doctor who could explain more if thr effects or reactiond of my bofy to the vaccine 1
Media like tv and radio 1
Media made a big role by making sure that we must not listen to the myths but the facts only 1
Media on radio 1
medical doctors 1
Medical proof 1
Most of government info 1
Mostly medical personnel and the internet 1
Mostly the department of health! 1
Mr president vaccinate first 1
My aunty is a doctor so I trust her 1
My doctor 1
My Doctor 1
My friend 1
My husband got vaccineted before me and he was fine and he told me he doesn’t feel sick he’s fine so I trusted him and got vaccineted too 1
My instincts 1
My management at work 1
My mom got vaccinated and nothing bad happened to her so it made me believe that it is safe 1
My parent worked in immunology and I have noticed that childhood vaccines do play a big part in combating diseases. So I researched a little and having a family member working in the research of especially virology for a major University, I trusted their advice. 1
National Covid19 Information 1
National news televisions and govemental news papers only 1
NCA 1
News channels 1
News that is spread on news 1
News24SABC News 1
no harm 1
No i would not get ths vaccine 1
No side effects no people died because of it. 1
Not sure 1
Not to trust anyone who’s talking about how dangerous vaccine is 1
Nothing 1
Nothing I am presssing answers 1
Nothing other than WHO website 1
Nurses 1
Of the WHO saying I could get vaccinated 1
Of this vaccine was made from south Africa maybe i would vaccine, other countries are rejecting these vaccine from other countries ,it’s like they’re testing their vaccine with us on how will it impact us 1
Ok 1
Once I get vaccination even though covid19 affect me it will never have effect/harm me 1
One from doctors and the health ministry 1
Only if someone i trust can persuade me to get vaccine 1
Opera mini 1
Pamphlets and Google were my sources than the nurse at the clinic where I took a jab added to what I knew 1
People I trust the most around my area 1
People telling me that there is side affects but it’s not that bad. So I guess it’s different for everyone. 1
People they said is fine it even gives u strength 1
People Who Have Had The Vax 1
President 1
Preventing from getting covid 1
Professionals 1
Prolonged clinical trials 1
Proven information that the vaccine is safe 1
Public report from doctors and people who got vax 1
read how it works 1
Reading a about covid and watching news 1
Reading articles and health information 1
Reliable information from those who got vaccinated 1
Religion 1
Research 1
Research sources 1
SABC NEWS 1
Safe to use an protection from the virus 1
Scientific research 1
Scientists, Private Organizations not Government agencies 1
Since I’ve seen President getting vaccinated I then trusted it that it can work for me too 1
Small chances to get this disease if you’re vaccinated 1
Small print or the advantage and disadvantage of the vaccine. 1
Social media and news mostly 1
Some of our staff had covid and they went for vax and they say now they had a better way to survive the covid as before they had the vax 1
Source that doesn’t hide any information regarding the outcome of vaccines 1
Speach by president 1
Straight from the clinic or vaccination site 1
survey or statistics 1
Teachers and pastors 1
Television and radio 1
Television and Radio 1
Television news 1
Tell people this thing is killing us and there is no proof that you will not get covid 1
That my body will be ready to fight it when I get vaccinated. 1
That vaccination is healthy and it prevents the spread eOf covide 1
That be vaccinate I will be safe to be infected by Corona virus 1
That being vaccinated doesn’t just help you it also helps those around you 1
That getting vaccinated you increase your chances of living 1
That i can get covid but not going to icu 1
That if I don’t vaccinate I will not be able to study or work 1
That if I get the vaccine even if I get the virus it won’t be strong 1
That if i got vaccinated i decrease the chances of getting infected 1
That if u vaccinated u are in a low risk of getting infected 1
That if you are vaccinated even though you contract covid it can be mild 1
That im not doing it just for me but for the protection of my lovedones 1
That it boost my immune system and will give me a better chance to live even if i get inflected 1
That it boots your immune 1
That it can prevent me from the COVID 1
That it helps you from getting it or its not easy for it to get you 1
That it is safe and not harmful 1
That it protects me from being hardly ill and getting weak when am affected by covid 1
That my loved ones will be safe 1
That the Vax is a plot to reduce the population 1
That vaccination is the only thing that will keep our country save 1
That vaccine can help not to be infected 1
That vaccine helps to prevent covid and even if you do get covid you don’t get very sick 1
That vaccine protects me from Covod 19 1
That vaccines are safe 1
That when you get vaccine you will increase chances of getting covid_19 1
That’s a secret 1
The advertisements on television and news 1
The benefits of getting vaccine 1
The covid 19 numbers 1
The covid 19 stats 1
The covid ratings dropped off 1
The department of health 1
The Department of Health, the assistants at Clicks which is where I got vaccinated 1
The doctor reports 1
the doctors 1
The experts speaking on the radio program that I regularly listen to. 1
the fact that our president wouldn’t just put a deadly vaccine in millions of his own people 1
The government information source about covid which airs on tv from time to time. 1
The government nurses came to our school to inform us about the importance of the vaccinations 1
The government website have lots of information about it and it was easy to access 1
The hospital 1
The importance of vaccination 1
The info from the doctors and clinic 1
The info on Facebook 1
The information from WHO about vaccine safety 1
The information I got from healthcare workers and the internet and everyone in general who has vaccinated 1
The information I got googling the vaccine 1
The institution’s that created this vaccine 1
The mobile clinic near my home 1
The national healrh website. 1
The NDOH website 1
The news on tv 1
The Nurse explained whats the vaccine is for. 1
The nurse that tell the truth 1
The nurses at the hospital and doctors advised me to vaccinate as I am highly at risk with weak immune system 1
The nurses that come to our work place and told about the vaccine 1
The one that health care shares with us 1
The one that our President assured people who get vaccinated the chances of getting sick are slim or less 1
The one’s that the Bible believe in 1
The people that has already taken it 1
The physical and visible evidence, if in five years time everyone who has been vaccinated is having no side effects then great 1
The president and WHO website 1
The president announced on television saying the covid -19 vaccine has nothing to do with 5g network and after that he was shown on television taking his shot of Jj vaccine 🤷 and he didn’t die 1
The source information said that once you get vaccinated chances of getting covid are slim so that is why i went for vaccine 1
The truth about some people get sick after vaccine 1
The WHO 1
The work shop I had that educate about the vaccine and the benefits of vaxxin 1
They told me that if you get vaccinated against COVID it won’t be easy for me to get more sickness 1
They were honest about the after effects I may have after the vaccine 1
Those who got vaccinated and reliable media 1
To be prepared to fight COVID-19 1
To prevent being hospitalised in case i get infected 1
To see people vaccinated have no harm until I trust it 1
To stay health is wise and preventation is better than cure 1
To vaccine against COVID 19 1
Trusted sources and great services 1
TV 1
Tv adverts when they keep telling us the importance of getting vaccinated 1
Tv news 1
TV News 1
TVs and radio station 1
Vaccinated people 1
Vaccination can help you from dying from Covid and less chances to be infected 1
Vaccine can boost our immune system then we can not easily infected by the virus 1
Vaccine lowers yoir chances of getting infected with covid 1
Vaccine protect 1
Vaccines are safe, and it can safe your life 1
Various independent sources 1
Verified news outlets 1
We all have different immune systems so we wont react the same way 1
What my nurses thought me about covid 1
When Mr ramaphosa was talking about how dangerous is covid 19 I believe coz I already saw people dieing even my life partner was affected but luckily he survived 1
When people telling us how it helpes them also you will not get covid 19 easy 1
When the president of our country vaccinated live 1
While I was reading the internet and social media I met a lot of peoples giving false information about the vaccine but there were different sources from different people where they have made me believe that this vaccine was more important to take in order to be safe from the pandemic disease that is still being around with us for whatever time being. So was interested me was that taking vaccine will not make you not affected but will boost you immune to be strong that you cannot be sick easily. So that is why I went to get vaccinated. Even today I have never been sick (flue or fever). 1
Who 1
wHO and UNICEF reports 1
WHO said it’s safe to vaccinate 1
Who, doctors and government 1
Word of mouth 1
World health organisation 1
World health organisation frequent website visits 1
Zwakala.za encourage me 1
Zwakala.za encourage me to vaccinate and they told me it’s safe and free and also won a food voucher 1

2.4.2.3 other reason(s) (n = 8)

other reason(s) n
For family support 1
I prefer not to share 1
If those greedy pharmaceutical companies would make an effective drug not this horsepiss they are injecting people with maybe l would vax 1
it that the is no effect if you are not taking any medicine 1
Making the decision to go vaccinate was the main difficulty 1
News 1
No 1
Watching news on how cases were going low after many vaccinations,so that was good enough to believe it’s really helpful 1

2.4.2.4 more transparency (n = 183)

more transparency n
More information 2
N/A 2
Yes 2
Anything… 1
Assurance 1
Awareness campaign 1
Be more open about the vaccine contents 1
Because I was the first to get vaccinated in my family 1
Before i got vaccinated i did my research and i understood everything about it 1
Being able to go look for jobs and being able to walk n see people without having the fear to spread the virus but a musk is always compulsory 1
being vaccinated it’s your own choice and at that time people were dieing all over the world so for me to be safe l have to 1
Believine and trust 1
Believing in protecting my loved once and to work opportunities,I had to take it even though it was hard for me. 1
By meeting up with people 1
Clear benefits of the vaccine 1
Clear procedures and background story of the vaccine . 1
Clinics, at work, media 1
content and liability and non profit 1
controlled vaccine trials with group1 getting the actual vax, and group 2 with similar variety test subjects and similar people and issues(co-morbidities) has been done, and also short and long term follow up A/E 1
Does covid really exist or it was staged as most people think 🤷🏽‍♀️ 1
Does it really help being vaccinated 1
Ease my fears 1
Everything was put out in the open even side effect were being out on the open not hidden 1
Explain everything from side affects to product information 1
Explain father the dangers of this virus and of the effects of the vaccine 1
Get more details about the vaccine 1
Get more tests done on the vaccine 1
Give people what they want people should not spend their money just to get vaccine 1
Goverment officials on same page 1
Government hiding info 1
Government must educate people especially on rural areas 1
𝙷𝚊𝚟𝚎 𝚖𝚘𝚋𝚒𝚕𝚎 𝚟𝚊𝚌𝚌𝚒𝚗𝚎 𝚜𝚒𝚝𝚎𝚜 𝚊𝚗𝚍 𝚝𝚎𝚊𝚌𝚑𝚒𝚗𝚐𝚜 𝚊𝚋𝚘𝚞𝚝 𝚟𝚊𝚡 1
Heard alot about expired vaccines, people getting sick after being vaccinated etc 1
I am able to go and enter anywhere in the country and other countries. 1
I didn’t see all the choices. Pity I had to choose only one. More transparency: Pfizer and others stop fudging their data, make it publicly accessible instead of trying to hide it for 75 years. It’s devious and an immediate alarm bell for me. Governments can show real stats,instead of the fudged results of dubious positives for to faulty reporting and unreliable PCR testing. Main stream media can stop lying to the public and give accurate reports as to genuine risk factors, especially kids vulnerability. 1
I do not believe that there has been enough research into the long term effects of the vaccine and it has potential to mutate and be resistant to the vaccine 1
i do not trust the vaccine, they need to tell us what is in the vaccine 1
I don’t know 1
I don’t know but something reasonable enough to convince people 1
I dont know but most of my family is vaccinated and still contracted covid twice 1
I got used to the idea that everyone will vaccine one way or another and had to waste no more time 1
I had a choice in it 1
I knew I was saffer after vaccination 1
I might get the vax in the future if I trust it 1
I need clarification on this vax 1
I need to see the results of the vaccine 1
I really don’t trust the government so if the government is still involved in this vaccination issue I don’t think think I will be vaccinated because I believe this is a medical problem now we need doctors to convince us not the government to force us 1
I really dont no 1
I think the collaboration between mainstream media and social media such as Twitter and Facebook censoring the many doctors that are speaking out and infact to establish a state of transparency debates and talks between opposing views when it comes to vaccines should be considered. Also other cures and therapeutics of covid19 should not be censored so it becomes a race of the most effective treatment and not about profits and “Big-Pharma”. 1
I think the vax is nothing more than a flu shot. 1
I want to know more about the vaccine, what does it contain and whether it’s necessary to take it 1
I wanted to feel safe like everyone else 1
I was well informed of the side effects that come thereafter getting vaccinated, given enough information on the vaccine and how it would help lessen my changes of getting infected/ lessen the severity of symptoms if I’m already infected. 1
I would have to get more information about the vaccine 1
I would need to be educated so I can clearly understand why a vaccinated person can still get Covid and die. Because right now I don’t even see the use of it 1
I would want to have as more support I can get and guidance 1
I’d create one at home and use it on me 1
I’d like to know more about this vaxx coz there’s alot of confusion 1
If I knew more about the virus amd knew I could trust all the people in charge 1
If 100%accurate that i wont get the virus if i meet someone who is infected and not vaccinated 1
If I could be shown results of people who have improved after getting the vaccine.also get the opportunity to be told about the vaxx thoroughly and its effects on my body 1
If it wasn’t so complicated to get vax 1
If the developers explained the presence of weird foreign substances found in bodies of the dead after inoculation 1
If they could explain better why it took less than a year to get a vaccine for covid and it’s still taking years to get a vaccine for HIV 1
If they find one that won’t need us to get 2nd, 3rd even 4th jabs . The ones they have now still seem to trialed on people 1
Information provided by the WHO 1
Interactive 1
Introduction of a new effective Vaccine 1
It was easy to get information about vaccine 1
It was up to me to decide whether I wanted to live or die due to COVID , and i made the right decision for taking the vaccine 1
It’s gonna keep me safe .won’t easy get infected 1
Job 1
Just to learn 1
Keep us on the loop 1
Knowing what’s actually in the vax,side effects and all 1
Less keeping us in the dark and provide 100% facts about the vaccine. 1
Less side effects 1
Let them be clear in their defence to urging us to get vaccinated coz if you went to 1000 health Practitioners, you will get 1000 different elaborations with regards to vaccines, they sound so disorganised and contradictory 1
Like people will be well informed about vaccinations 1
Like really where and how it works for people died while they had vaccined 1
Like the way it’s done,in community centre or shopping complex 1
List of side effects and ingredients 1
Make us understand how this covid thing started I mean… people were saying this is just made I don’t know how n why and again that’s why they also came up with this vax thing.somebody once told me that this is just a business and I don’t get it, I mean what kind of a business puts people’s life at risk ??And heard others are getting money for being vaccinated so I just don’t get it….Want some clarity 1
Make us understand more about the importance of vaccine, explain y some ppl die after vaccinating 1
Maybe clear understanding of where and go discovered covid and why they’re not considering African solutions 1
Maybe everyone would be vaccinated 1
Maybe if theres a pill for covid i can take it 1
Maybe morE information on Vax 1
Maybe they should be open about the desease itself 1
More honesty and progress updates as to the progress of the drug 1
More info 1
More information about the vaccine 1
More information on how the vaccine worked 1
More information on the vaccines 1
More information should be available online 1
More information should be clearly provided about the benefits of the vaccine 1
More information should be made public and the benefits and side effects of the vaccine should be published as well 1
More information, everything there is to know about vaccines. Side effects even 1
More knowledge 1
More research done as this research was way to quick and it’s a trial once it’s done properly and accurately I don’t mind taking it but not just yet 1
More research should be done 1
More testing should be done less side affects 1
My 1
My doctor recommended me to go for it 1
My family and loved ones are safer around me 1
Need more information 1
No not interested in the vaccine 1
None 1
not getting siek 1
Not getting very sick after vaccine 1
Not sure 1
Nothing 1
Nothing much, just to gain knowledge and share with others 1
People should be provided with all the information regarding the vaccine and people who edjured serious side effects from the vaccine shouldn’t be brushed away 1
People were vaccinating and some were being cured and I started believing and seeing that this is helpful 1
Personal stuff 1
Pros and Cons 1
Public discussion 1
Publicise more info 1
Reliable and worth taking 1
Research and the media 1
See our leaders getting the same vaccine as us 1
Seeing people who vaccineted before me without any side effects 1
Seeing our leaders and doctors getting their vaccine 1
Side effects disclosed 1
Side effects or if the vaccine is really effective 1
Side effects what will happen to my ulcers after 2 years or less after vaccination? 1
Since vaccination is now mandatory somehow they should vaccine people in their homes so that more population is safe 1
So that I will know 1
Some says it’s not safe , some passed away after taking vaccine 1
stats on people who died from the vaccine. 1
Stop fircing people to get it. More transparency less propaganda 1
Tell us about side effects 1
Tell us if the vex will help get the virus or not and if it’s safe 1
Tell us more about the vaccine 1
telling us exactly how the covid vaccine works, because if it works the same way as getting covid, I don’t see why they need to force people who had covid to get vaccinated, it just shows there is something behind all this 1
That my chronic is nt a threat shoul i gt a jab 1
The deep state wont do that if they want to reach their agenda 1
The government have to tell the truth about this vaccine since now they forcing people to get vaccinated, it’s the first time in a decade I ever heard of such in the world. This is nonsense 1
The government must give us enough information 1
The health care workers 1
the knowledge that was given about tje vaccine 1
The president of this country showed us that the vaccine is effective he even vaccinated in front of the public of this country 1
The quality 1
The reason why we are forced to take them against our will 1
The rules are if you go to a place out of your town you need to be vaccinated 1
The so called “government” should not make laws that compel people to get vaccinated and when people have questions about the vaccine they should be able to ask without any fear. 1
The way the doctors and nurses recommended it 1
There should be more Vaccine information 1
There was alot of hearsay around vaccinations and it made me a bit weary but after reading up and doing more research i found it was safe and there was nothing to worry about 1
There were rumours that people who were vaccinated were infected with HIV. Secondly we are not really sure of what these vaccines are made of 1
There’s a lot they’re hiding from us, concerning the virus 1
They have to relax the intellectual property laws so that in my country we can produce our vaccine rather than just packaging 1
They must tell us how they managed to get COVID medicine so quick, while they struggle to get HIV cure for years 1
They need to be more open about the side effects of the vaccine 1
They should be honest and tell us when people are dying from the vaccine, because they do but its kept quiet 1
They should have a full list of side effects and ingredients 1
They shouldn’t hide about those who died because of the vaccine 1
They’re telling us that vaccines are safe, I believe that they are lying. A story has two sides. 1
Time 1
To be safe from covid 1
To book online, friendly and helpful staff 1
To hear from close sauces if the vaccine is helpful or not 1
To know more about the the vaccine…to have a full understanding..to know the advantages and disadvantages of taking the vaccine 1
To know more about the vax 1
To know more and get enough info about it . To also trust the process . 1
To many misperceptions, people are still dying, vaccine or no vaccine 1
Transparency it’s a wrong answer I didn’t want to pick it 1
Trusted an reliable source with full disclosure the content and long term effect on humans 1
Truth be told about the existence of covid n it’s vaccines 1
Viser or johnson&johnson which one is good. 1
Wanted to protect me & family against the virus 1
We want more information on each and every content in the vaccine and reassurance that the contents won’t harm us in any way 1
We would need to get mo re clarity on how this virus came to being and not gov and its croonies making money off it 1
Well I feel like getting injected with that I don’t know what it’s made of is a bit too conspicuous 1
Well I read up about being vaccinated and got the info I needed rather than listening to hear say. And watching and listening to the News was very helpful 1
What is in the vaccine that causes painful arm 1
Where did this covid came from,if from the lab,what was the reason behind developing or manufacturing it? 1
WHO and government needs to be more transparent in side effects and what could go wrong if vaccine is taken. When questioned about the side effects there is no responses or straight answers. Everyone who is for the Vax says it’s for your benefit, but where is the benefit really? 1
Who created covid and why? 1

2.4.2.5 rewards for vaxxing (n = 110)

rewards for vaxxing n
Money 14
Vouchers 6
Food vouchers 3
I don’t know 2
Voucher 2
2 get a job 1
350 1
A grocery voucher would help the most 1
A peace job 1
A reward where you won’t get covid after vaxxing 1
A voucher 1
After vaccinating we should be rewarded with flu medicines I mean people get colds and flu after vaccinating 1
Airtym 1
All I want is to be employed or get the 350… Because now money is being spend to something that someone know something about 1
Any 1
Any reward 1
Any rewards 1
aռʏtɦɨռɢ 1
Being Covid free 1
Buying liquor 1
By getting employed 1
Discounts at game stores 1
Financial and stamps 1
Finencial rewards 1
Food AND clothes and work 1
Food parcels 1
Food parcels/vouchers 1
Food voucher 1
Food vouchers or parcels 1
Free Food parcels to everyone who gets vaxxed🤷🏼‍♂️ 1
Free vouchers for buying food. 1
Funding for my business 1
Get a job 1
Get vaccinated at home 1
Getting employed 1
Giving young people data will encourage them 1
Good vouchers 1
Grant 1
Groceries and money 1
I don’t know if there’s any rewards 1
I haven’t got any rewards but what’s rewarding most for me is to be safe from covid 1
I need a tablet with keyboard to do my studies, that would help 1
I want something for it 1
If I get vaccinated and end up in hospital ..the must be reward like money support ..food support for me and my children 1
If one suffered from bad side effects should be compensated 1
If they can pay me money to be vaccinated 1
If they were fair to give vax vouchers to ppl 40+ the unemployment rate at that age is bad 1
Incentive at work 1
It was to keep my job 1
Job opportunities 1
Jobs 1
Just like blood donation you get a small token and that has encourage many people to donate so rewards will bring more people to donate 1
Like voomer vouchers 1
Like special discounts and stuff 1
Like to give me the booster 1
Maybe airtime or money 1
Maybe get some cash after vaccinating 1
Medication or food 1
Monetary rewards 1
money 1
Money money money 1
Money rewards 1
Money. .Mainly because ill need it to pay consultants/ private medical doctor incase ii experience side effects 1
Not getting affected easy 1
O have a 2 years old baby if I lose my life during vaccine process that reward will be very helpful for my kid 1
Ok we weretold that if you vaccinate you wont get sick unless you did not complete your vaccines 1
People need cash injection maybe they can get vaccinated for the right price 1
Promotions at work or maybe discounts at shops 1
Retail vouchers 1
Reward.. So That I Can Tell People How important To Vaccine Is 1
Shopping vouchers or monetary rewards 1
Should someone suffer from the bad side effects he/she should be compensated 1
So how do I get the 8rand airtime? 1
Socks for vaxxing 1
Some people like to get rewards even if its 20 rands 1
Sorry it’s a wrong answer 1
Studies of vaccine to further understand more about the vaccine and it’s process 1
Support when it makes me sick 1
That if I get infected I won’t be critical……. 1
That will be given to those who vaccinated 1
The end of the lockdown 1
The older people get food vouchers we put our health at risk with the side effects of the vac so give us rewards so that atleast we know if we have to be hospitalized our families will be taken carr of for the time we are there 1
To access workplace and stadiums when opened 1
To be able to travel more 1
To protect myself against COVID 1
travelling and health benefits 1
Voucher for food 1
Work and being at special events which require vaccinated people 1

2.4.2.6 nothing helped (n = 3)

nothing helped n
I didn’t want to see my mom and grandmother plus my kids getting covid so in my family it was a must 1
It was the fact that i did some research and confirmed that the corona virus is real and it kills people a lot so i had to make sure that my life is at least safe by getting vaccinated 1
Scientifically proven source information and proper experimentation testing all odds. 1



2.5 Ads Analysis

2.5.1 Costs - Overall

Metric of Interest Overall Value
Impressions (Total Count) 282822
Clickthrough (%) 1.5%
Messages Sent (%) 56.3%
Consent Obtained (%) 75.8%
Core Survey Complete (%) 89.6%
Treatment Complete (%) 94.3%
Demo Questions Complete (%) 96.8%
Full Survey Complete (%) 97.7%
Total characters elicited per completed survey (treatment) 37.36
Avg characters elicited per completed survey (impediment explanations) 6.95
Cost per Impression $0.002
Cost per Link Click $0.155
Cost per Survey Complete (All participants) $0.453
Cost per Survey Complete (Unvax) $1.076
Cost per Survey Complete (Unvax, Open to Treatment) $1.539


2.5.2 Costs per completed survey for every ad [Unvaxxed respondents]


Details on each of the 15 ads used can be found here.


2.5.2.1 By main impediment

Costs per completed survey broken down by ad for those with:

  • motivation impediments
  • ability impediments


2.5.2.2 By motivation sub-impediments

Costs per completed survey broken down by ad for those with motivation sub-impediments:

  • No benefits
  • Risky
  • Against beliefs


2.5.2.3 By ability sub-impediments

Costs per completed survey broken down by ad for those with ability sub-impediments:

  • No time
  • No money
  • No availability

Note: Blank cells represent no respondents for that ad-impediment combination.


2.5.2.4 By treatment preferred

Costs per completed survey broken down by ad and preferred treatments:

Note: Blank cells represent no respondents for that ad-impediment combination.


2.5.2.5 By top 5 motivation free-text impediments

Costs per completed survey broken down by ad for those with motivation free text impediments:

  • Bad side effects
  • Vaccinated people can die
  • Don’t trust pharma
  • Freedom to choose
  • Personal health reasons


2.5.2.6 By top 3 ability free-text impediments

Costs per completed survey broken down by ad for those with motivation free text impediments:

  • Too far away
  • Getting off work
  • No cash


2.5.3 Motivational impediments by ad category clicked

2.5.4 Ability impediments by ad category clicked



Further ad-related analyses are being generated through a separate script here.



2.6 General Analysis

2.6.1 Duplicates

Based on phone_number:

We have 104 duplicated observations based on 36 phone numbers duplicated ~3 times.


Do duplicated observations originate from ad clicks (their first attempt)?

from_ad n percent
FALSE 12 0.3333333
TRUE 24 0.6666667

Do duplicated observations originate from ad clicks (their 2nd/3rd… attempts)?

from_ad n percent
FALSE 31 0.8611111
TRUE 5 0.1388889

We also find:

  • Only 3 duplicates by full_name.
  • No duplicates by messenger_user_id.


2.6.2 All crosstabs

General analyses of all pilot variables are being generated through a separate script here. List of analyses generated:

  • 1-way crosstabs
  • 2-way crosstabs by vaccination status
  • 2-way crosstabs by motivation
  • 2-way crosstabs by ability
  • Free text response elaboration summaries