NYC 311 Open Data Quarterly Summary: 2020_Q4
Isaac H. Michaels, MPH
January 23, 2021
Summary
NYC 311 open data for 2020_Q4 contain a total of 643,525 service requests, consisting of 142,616 requests from the Bronx, 186,053 requests from Brooklyn, 135,580 requests from Manhattan, 147,509 requests from Queens, and 25,905 requests from Staten Island. The three most common complaint types were: Noise - Residential (n=96,505), Heat/Hot Water (n=74,297), and Illegal Parking (n=58,624). City agencies with the highest number of service request assignments were: NYPD (n=281,379), HPD (n=156,051), and DOT (n=48,141).
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2020_Q4 | Number of Service Requests |
|---|---|
| Total | 643,525 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 142,616 |
| Brooklyn | 186,053 |
| Manhattan | 135,580 |
| Queens | 147,509 |
| Staten Island | 25,905 |
| Unspecified | 5,862 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| October | 238,267 |
| November | 205,973 |
| December | 199,285 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 89,463 |
| Monday | 94,482 |
| Tuesday | 90,806 |
| Wednesday | 90,425 |
| Thursday | 90,164 |
| Friday | 94,337 |
| Saturday | 93,848 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 156,755 |
| Street/Sidewalk | 153,403 |
| (Missing / Not Applicable) | 105,424 |
| Residential Building/House | 95,367 |
| Street | 37,028 |
| Store/Commercial | 29,548 |
| Sidewalk | 25,856 |
| Other | 11,465 |
| N/A | 6,622 |
| Park | 5,156 |
| Above Address | 4,410 |
| Club/Bar/Restaurant | 4,232 |
| 3+ Family Apt. Building | 3,188 |
| Commercial Building | 1,743 |
| Restaurant/Bar/Deli/Bakery | 1,679 |
| 1-2 Family Dwelling | 1,649 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 125,916 |
| Online | 231,812 |
| Other | 2 |
| Phone | 232,890 |
| Unknown | 52,905 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| NYPD | 281,379 |
| HPD | 156,051 |
| DOT | 48,141 |
| DEP | 32,826 |
| DSNY | 30,888 |
| MAYORâS OFFICE OF SPECIAL ENFORCEMENT | 23,774 |
| DPR | 20,428 |
| DOB | 18,970 |
| DOHMH | 12,454 |
| DHS | 6,677 |
| EDC | 4,627 |
| DCA | 3,946 |
| TLC | 3,007 |
| DOE | 184 |
| DOITT | 114 |
| DFTA | 59 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 121,393 |
| Noise - Residential | 96,505 |
| Heat/Hot Water | 74,297 |
| Illegal Parking | 58,624 |
| Blocked Driveway | 37,365 |
| Noise - Street/Sidewalk | 34,555 |
| Noncompliance With Phased Reopening | 21,384 |
| Unsanitary Condition | 19,431 |
| Noise - Vehicle | 18,546 |
| Street Light Condition | 14,494 |
| Plumbing | 12,672 |
| Noise | 11,830 |
| Noise - Commercial | 11,487 |
| Paint/Plaster | 11,217 |
| Missed Collection (All Materials) | 11,059 |
| Street Condition | 10,665 |
| Water System | 9,887 |
| Abandoned Vehicle | 8,909 |
| Derelict Vehicles | 8,736 |
| Door/Window | 8,566 |
| Traffic Signal Condition | 7,997 |
| General Construction/Plumbing | 7,661 |
| Water Leak | 7,494 |
| Homeless Person Assistance | 6,677 |
| Rodent | 6,160 |
| Sidewalk Condition | 5,914 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Astoria, Long Island City | 1 | Noncompliance With Phased Reopening | 3 |
| 2 | Mass Gathering Complaint | 2 | ||
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heat/Hot Water | 4,200 |
| 2 | Noise - Residential | 3,276 | ||
| 3 | Noise - Street/Sidewalk | 1,235 | ||
| 4 | Unsanitary Condition | 865 | ||
| 5 | Paint/Plaster | 684 | ||
| Bronx | East Tremont, Belmont | 1 | Heat/Hot Water | 1,792 |
| 2 | Noise - Residential | 1,368 | ||
| 3 | Unsanitary Condition | 607 | ||
| 4 | Plumbing | 382 | ||
| 5 | Blocked Driveway | 369 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heat/Hot Water | 3,330 |
| 2 | Noise - Residential | 1,974 | ||
| 3 | Noise - Street/Sidewalk | 1,195 | ||
| 4 | Unsanitary Condition | 1,095 | ||
| 5 | Paint/Plaster | 638 | ||
| Bronx | Hunts Point, Longwood | 1 | Heat/Hot Water | 1,096 |
| 2 | Noise - Residential | 673 | ||
| 3 | Noise - Street/Sidewalk | 371 | ||
| 4 | Unsanitary Condition | 332 | ||
| 5 | Blocked Driveway | 267 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Noise - Residential | 1,388 |
| 2 | Heat/Hot Water | 1,122 | ||
| 3 | Illegal Parking | 509 | ||
| 4 | Noise - Street/Sidewalk | 457 | ||
| 5 | Unsanitary Condition | 394 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Noise - Residential | 1,900 |
| 2 | Heat/Hot Water | 1,361 | ||
| 3 | Noise - Street/Sidewalk | 1,353 | ||
| 4 | Blocked Driveway | 499 | ||
| 5 | Illegal Parking | 433 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heat/Hot Water | 1,944 |
| 2 | Noise - Residential | 1,401 | ||
| 3 | Illegal Parking | 969 | ||
| 4 | Blocked Driveway | 824 | ||
| 5 | Street Light Condition | 324 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Noise - Residential | 1,631 |
| 2 | Heat/Hot Water | 1,271 | ||
| 3 | Illegal Parking | 1,266 | ||
| 4 | Noise - Street/Sidewalk | 441 | ||
| 5 | Blocked Driveway | 329 | ||
| Bronx | Soundview, Parkchester | 1 | Heat/Hot Water | 2,827 |
| 2 | Noise - Residential | 2,192 | ||
| 3 | Illegal Parking | 997 | ||
| 4 | Blocked Driveway | 953 | ||
| 5 | Noise - Street/Sidewalk | 865 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Illegal Parking | 1,055 |
| 2 | Noise - Residential | 1,014 | ||
| 3 | Heat/Hot Water | 681 | ||
| 4 | Blocked Driveway | 541 | ||
| 5 | Street Light Condition | 380 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heat/Hot Water | 3,801 |
| 2 | Noise - Residential | 2,177 | ||
| 3 | Unsanitary Condition | 915 | ||
| 4 | Noise - Street/Sidewalk | 795 | ||
| 5 | Paint/Plaster | 671 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Noise - Residential | 12,679 |
| 2 | Heat/Hot Water | 2,048 | ||
| 3 | Noise - Vehicle | 1,764 | ||
| 4 | Blocked Driveway | 1,470 | ||
| 5 | Illegal Parking | 1,018 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Illegal Parking | 1,388 |
| 2 | Heat/Hot Water | 1,072 | ||
| 3 | Blocked Driveway | 657 | ||
| 4 | Noise - Residential | 611 | ||
| 5 | Noncompliance With Phased Reopening | 387 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Noise - Residential | 2,048 |
| 2 | Heat/Hot Water | 1,702 | ||
| 3 | Illegal Parking | 1,359 | ||
| 4 | Blocked Driveway | 926 | ||
| 5 | Noise - Street/Sidewalk | 607 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Illegal Parking | 2,241 |
| 2 | Heat/Hot Water | 1,116 | ||
| 3 | Noise - Residential | 1,104 | ||
| 4 | Blocked Driveway | 1,092 | ||
| 5 | Noncompliance With Phased Reopening | 367 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Illegal Parking | 1,394 |
| 2 | Blocked Driveway | 1,010 | ||
| 3 | Heat/Hot Water | 910 | ||
| 4 | Noncompliance With Phased Reopening | 747 | ||
| 5 | Noise - Residential | 657 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Noise - Residential | 1,252 |
| 2 | Illegal Parking | 1,021 | ||
| 3 | Heat/Hot Water | 463 | ||
| 4 | Noise | 462 | ||
| 5 | Noise - Street/Sidewalk | 389 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Noise - Residential | 877 |
| 2 | Heat/Hot Water | 799 | ||
| 3 | Illegal Parking | 565 | ||
| 4 | Blocked Driveway | 480 | ||
| 5 | Unsanitary Condition | 330 | ||
| Brooklyn | Bushwick | 1 | Noise - Residential | 1,851 |
| 2 | Heat/Hot Water | 933 | ||
| 3 | Noise - Street/Sidewalk | 857 | ||
| 4 | Blocked Driveway | 819 | ||
| 5 | Illegal Parking | 817 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Illegal Parking | 1,455 |
| 2 | Blocked Driveway | 1,342 | ||
| 3 | Noise - Residential | 1,115 | ||
| 4 | Heat/Hot Water | 600 | ||
| 5 | Abandoned Vehicle | 471 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Noise - Residential | 665 |
| 2 | Illegal Parking | 549 | ||
| 3 | Heat/Hot Water | 386 | ||
| 4 | Blocked Driveway | 279 | ||
| 5 | Maintenance Or Facility | 218 | ||
| Brooklyn | Crown Heights North | 1 | Heat/Hot Water | 1,432 |
| 2 | Noise - Residential | 1,420 | ||
| 3 | Illegal Parking | 1,155 | ||
| 4 | Blocked Driveway | 584 | ||
| 5 | Noise - Street/Sidewalk | 458 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heat/Hot Water | 2,044 |
| 2 | Noise - Residential | 1,256 | ||
| 3 | Noise - Street/Sidewalk | 823 | ||
| 4 | Illegal Parking | 800 | ||
| 5 | Blocked Driveway | 591 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heat/Hot Water | 2,600 |
| 2 | Noise - Residential | 1,510 | ||
| 3 | Blocked Driveway | 1,387 | ||
| 4 | Illegal Parking | 828 | ||
| 5 | Unsanitary Condition | 656 | ||
| Brooklyn | East New York, Starrett City | 1 | Noise - Residential | 1,928 |
| 2 | Illegal Parking | 1,774 | ||
| 3 | Blocked Driveway | 1,652 | ||
| 4 | Heat/Hot Water | 1,425 | ||
| 5 | Unsanitary Condition | 635 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heat/Hot Water | 2,732 |
| 2 | Noise - Residential | 1,747 | ||
| 3 | Illegal Parking | 1,119 | ||
| 4 | Blocked Driveway | 781 | ||
| 5 | Unsanitary Condition | 634 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Illegal Parking | 1,393 |
| 2 | Noise - Residential | 777 | ||
| 3 | Water System | 607 | ||
| 4 | Heat/Hot Water | 388 | ||
| 5 | Noncompliance With Phased Reopening | 358 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Noise - Residential | 978 |
| 2 | Illegal Parking | 959 | ||
| 3 | Heat/Hot Water | 927 | ||
| 4 | Blocked Driveway | 767 | ||
| 5 | Noncompliance With Phased Reopening | 711 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heat/Hot Water | 818 |
| 2 | Illegal Parking | 790 | ||
| 3 | Noise - Residential | 669 | ||
| 4 | Blocked Driveway | 497 | ||
| 5 | Noncompliance With Phased Reopening | 320 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Noise - Residential | 2,733 |
| 2 | Noise - Street/Sidewalk | 1,272 | ||
| 3 | Illegal Parking | 1,101 | ||
| 4 | Noncompliance With Phased Reopening | 920 | ||
| 5 | Heat/Hot Water | 752 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise - Residential | 417 |
| 2 | Noncompliance With Phased Reopening | 347 | ||
| 3 | Illegal Parking | 306 | ||
| 4 | Noise | 291 | ||
| 5 | Homeless Person Assistance | 283 | ||
| Manhattan | Central Harlem | 1 | Heat/Hot Water | 2,534 |
| 2 | Noise - Residential | 2,514 | ||
| 3 | Noise - Street/Sidewalk | 2,025 | ||
| 4 | Illegal Parking | 903 | ||
| 5 | Unsanitary Condition | 637 | ||
| Manhattan | Chelsea, Clinton | 1 | Noise - Residential | 1,436 |
| 2 | Noise - Helicopter | 1,360 | ||
| 3 | Heat/Hot Water | 757 | ||
| 4 | Noncompliance With Phased Reopening | 720 | ||
| 5 | Noise | 690 | ||
| Manhattan | East Harlem | 1 | Noise - Residential | 1,908 |
| 2 | Heat/Hot Water | 1,354 | ||
| 3 | Noise - Street/Sidewalk | 798 | ||
| 4 | Illegal Parking | 567 | ||
| 5 | Unsanitary Condition | 316 | ||
| Manhattan | Greenwich Village, Soho | 1 | Noise - Residential | 1,324 |
| 2 | Noncompliance With Phased Reopening | 803 | ||
| 3 | Noise - Street/Sidewalk | 699 | ||
| 4 | Noise - Commercial | 527 | ||
| 5 | Heat/Hot Water | 484 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Noise - Residential | 2,963 |
| 2 | Noise - Street/Sidewalk | 1,375 | ||
| 3 | Heat/Hot Water | 1,351 | ||
| 4 | Illegal Parking | 846 | ||
| 5 | Noncompliance With Phased Reopening | 709 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heat/Hot Water | 2,016 |
| 2 | Noise - Residential | 1,967 | ||
| 3 | Noise - Street/Sidewalk | 1,841 | ||
| 4 | Illegal Parking | 594 | ||
| 5 | Noise - Vehicle | 575 | ||
| Manhattan | Midtown Business District | 1 | Noncompliance With Phased Reopening | 976 |
| 2 | Homeless Person Assistance | 948 | ||
| 3 | Noise - Street/Sidewalk | 603 | ||
| 4 | Noise - Residential | 495 | ||
| 5 | Illegal Parking | 458 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 85 |
| 2 | Paint/Plaster | 38 | ||
| 3 | Plumbing | 38 | ||
| 4 | Noise - Residential | 34 | ||
| 5 | Unsanitary Condition | 31 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Noise - Residential | 1,114 |
| 2 | Noise - Helicopter | 882 | ||
| 3 | Illegal Parking | 614 | ||
| 4 | Heat/Hot Water | 599 | ||
| 5 | Noise | 483 | ||
| Manhattan | Upper East Side | 1 | Noise - Residential | 1,060 |
| 2 | Noise | 732 | ||
| 3 | Heat/Hot Water | 709 | ||
| 4 | Illegal Parking | 704 | ||
| 5 | Noncompliance With Phased Reopening | 587 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heat/Hot Water | 4,854 |
| 2 | Noise - Street/Sidewalk | 4,400 | ||
| 3 | Noise - Residential | 3,814 | ||
| 4 | Noise - Vehicle | 1,304 | ||
| 5 | Illegal Parking | 1,178 | ||
| Manhattan | West Side, Upper West Side | 1 | Noise - Residential | 1,859 |
| 2 | Heat/Hot Water | 1,245 | ||
| 3 | Noise - Street/Sidewalk | 1,078 | ||
| 4 | Noise - Helicopter | 835 | ||
| 5 | Noise | 722 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Illegal Parking | 1,844 |
| 2 | Noise - Residential | 1,780 | ||
| 3 | Blocked Driveway | 1,395 | ||
| 4 | Heat/Hot Water | 1,040 | ||
| 5 | Noncompliance With Phased Reopening | 890 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Illegal Parking | 530 |
| 2 | Water System | 365 | ||
| 3 | Noise - Residential | 352 | ||
| 4 | Damaged Tree | 349 | ||
| 5 | Missed Collection (All Materials) | 278 | ||
| Queens | Elmhurst, South Corona | 1 | Blocked Driveway | 1,296 |
| 2 | Noise - Residential | 1,238 | ||
| 3 | Heat/Hot Water | 1,163 | ||
| 4 | Illegal Parking | 675 | ||
| 5 | Noise - Street/Sidewalk | 293 | ||
| Queens | Flushing, Bay Terrace | 1 | Noise - Residential | 1,564 |
| 2 | Illegal Parking | 1,321 | ||
| 3 | Blocked Driveway | 1,311 | ||
| 4 | Heat/Hot Water | 1,205 | ||
| 5 | Noise - Helicopter | 490 | ||
| Queens | Forest Hills, Rego Park | 1 | Illegal Parking | 1,288 |
| 2 | Noise - Residential | 975 | ||
| 3 | Heat/Hot Water | 701 | ||
| 4 | Noncompliance With Phased Reopening | 565 | ||
| 5 | Blocked Driveway | 405 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Noise - Vehicle | 2,377 |
| 2 | Illegal Parking | 1,523 | ||
| 3 | Noise - Residential | 1,201 | ||
| 4 | Noise | 960 | ||
| 5 | Blocked Driveway | 539 | ||
| Queens | Jackson Heights, North Corona | 1 | Noise - Residential | 1,517 |
| 2 | Blocked Driveway | 1,449 | ||
| 3 | Illegal Parking | 1,150 | ||
| 4 | Heat/Hot Water | 724 | ||
| 5 | Noise - Vehicle | 710 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Noise - Residential | 2,189 |
| 2 | Blocked Driveway | 1,610 | ||
| 3 | Heat/Hot Water | 1,398 | ||
| 4 | Illegal Parking | 1,327 | ||
| 5 | Abandoned Vehicle | 591 | ||
| Queens | Ozone Park, Howard Beach | 1 | Noise - Residential | 1,394 |
| 2 | Illegal Parking | 1,259 | ||
| 3 | Blocked Driveway | 1,087 | ||
| 4 | Abandoned Vehicle | 485 | ||
| 5 | Heat/Hot Water | 356 | ||
| Queens | Queens Village, Rosedale | 1 | Illegal Parking | 855 |
| 2 | Noise - Residential | 667 | ||
| 3 | Blocked Driveway | 573 | ||
| 4 | Abandoned Vehicle | 490 | ||
| 5 | Missed Collection (All Materials) | 373 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Illegal Parking | 3,521 |
| 2 | Noise - Residential | 1,675 | ||
| 3 | Blocked Driveway | 1,448 | ||
| 4 | Heat/Hot Water | 762 | ||
| 5 | Abandoned Vehicle | 597 | ||
| Queens | Sunnyside, Woodside | 1 | Noise - Residential | 1,236 |
| 2 | Illegal Parking | 956 | ||
| 3 | Noise - Street/Sidewalk | 766 | ||
| 4 | Blocked Driveway | 750 | ||
| 5 | Heat/Hot Water | 654 | ||
| Queens | The Rockaways, Broad Channel | 1 | Noise - Residential | 833 |
| 2 | Heat/Hot Water | 767 | ||
| 3 | Illegal Parking | 658 | ||
| 4 | Unsanitary Condition | 407 | ||
| 5 | Blocked Driveway | 287 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Illegal Parking | 2,547 |
| 2 | Blocked Driveway | 1,878 | ||
| 3 | Noise - Residential | 1,565 | ||
| 4 | Heat/Hot Water | 680 | ||
| 5 | Abandoned Vehicle | 448 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Missed Collection (All Materials) | 643 |
| 2 | Noncompliance With Phased Reopening | 537 | ||
| 3 | Noise - Residential | 497 | ||
| 4 | Illegal Parking | 477 | ||
| 5 | Street Light Condition | 348 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Noise - Residential | 1,422 |
| 2 | Illegal Parking | 870 | ||
| 3 | Missed Collection (All Materials) | 786 | ||
| 4 | Heat/Hot Water | 651 | ||
| 5 | Blocked Driveway | 496 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Missed Collection (All Materials) | 1,129 |
| 2 | Illegal Parking | 573 | ||
| 3 | Noncompliance With Phased Reopening | 478 | ||
| 4 | Street Condition | 470 | ||
| 5 | Noise - Residential | 460 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData