1 Report Purpose

The purpose of this report is provide you, the analyst, with insight into how often project personnel receive requests for either features or bug fixes. What is provided is a measure of the rate (frequency) that tickets are entered into the tracking system and the volume, or backlog of requests.

Distribution of Ticket Durations with Priorities: Blocker, Critical, Major, Minor, Trivial





Region Number Number of points Start Date End Date Mean Median Std Dev Slope
1 891 2011-10-07 2013-05-23 55.09 8 104.11 0.11
2 219 2013-05-23 2013-11-11 75.40 22 120.22 -0.03
3 2028 2013-11-11 2020-03-27 316.22 12 612.38 0.70



Region Number Number of points Start Date End Date Mean Median Std Dev Slope
1 1232 2011-10-07 2015-02-03 2.64 1 3.72 0
2 433 2015-02-03 2018-09-26 2.53 1 3.53 0
3 8 2018-09-26 2019-08-09 0.78 1 0.67 0



Region Number Number of points Start Date End Date Mean Median Std Dev Slope
1 699 2012-05-02 2020-03-27 936.02 611.5 720.03 0.62



Region Number Number of points Start Date End Date Mean Median Std Dev Slope
1 473 2013-11-13 2014-10-21 2.34 1 3.40 -0.01
2 530 2014-10-21 2017-06-21 2.16 1 3.27 0.00
3 42 2017-06-21 2019-08-09 3.56 1 4.27 0.00



Region Number Number of points Start Date End Date Mean Median Std Dev Slope
1 59 2013-11-13 2014-06-14 445.23 361.5 232.70 -0.07
2 519 2014-06-14 2020-03-27 1134.25 1017.0 731.78 0.79