NYC 311 Open Data Quarterly Summary: 2019_Q4
Isaac H. Michaels, MPH
January 04, 2020
Summary
NYC 311 open data for 2019_Q4 contain a total of 515,723 service requests, consisting of 94,256 requests from the Bronx, 155,859 requests from Brooklyn, 115,865 requests from Manhattan, 124,780 requests from Queens, and 22,397 requests from Staten Island. The three most common complaint types were: Heat/Hot Water (n=81,504), Noise - Residential (n=55,787), and Illegal Parking (n=49,416). City agencies with the highest number of service request assignments were: NYPD (n=195,561), HPD (n=116,236), and DOT (n=60,073). Unlike data from previous past quarters, data for 2019_Q4 (as downloaded on 1/04/2020) include due dates for only 0.87% of service requests, so the proportion that were closed on time cannot be calculated.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2019_Q4 | Number of Service Requests |
|---|---|
| Total | 515,723 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 94,256 |
| Brooklyn | 155,859 |
| Manhattan | 115,865 |
| Queens | 124,780 |
| Staten Island | 22,397 |
| Unspecified | 2,566 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| October | 177,559 |
| November | 176,688 |
| December | 161,476 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 65,043 |
| Monday | 75,661 |
| Tuesday | 75,586 |
| Wednesday | 74,007 |
| Thursday | 77,546 |
| Friday | 77,271 |
| Saturday | 70,609 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| (Missing / Not Applicable) | 144,250 |
| Residential Building | 117,007 |
| Street/Sidewalk | 101,635 |
| Residential Building/House | 48,243 |
| Street | 29,379 |
| Sidewalk | 22,527 |
| Other | 17,217 |
| Street/Curbside | 6,949 |
| Store/Commercial | 6,583 |
| N/A | 6,121 |
| 1-2 Family Dwelling | 3,147 |
| Club/Bar/Restaurant | 3,091 |
| Mixed Use | 2,966 |
| Park | 2,443 |
| Bike Lane | 2,209 |
| Comercial | 1,956 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 85,379 |
| Online | 128,687 |
| Phone | 221,461 |
| Unknown | 80,196 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| NYPD | 195,561 |
| HPD | 116,236 |
| DOT | 60,073 |
| DEP | 36,218 |
| DSNY | 30,939 |
| DOB | 22,428 |
| DPR | 18,274 |
| DOHMH | 12,854 |
| TLC | 12,108 |
| DHS | 6,021 |
| DCA | 2,894 |
| EDC | 1,656 |
| DOE | 362 |
| DOITT | 99 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 99,157.0 |
| Heat/Hot Water | 81,504.0 |
| Noise - Residential | 55,787.0 |
| Illegal Parking | 49,416.0 |
| Blocked Driveway | 36,152.0 |
| Street Condition | 15,766.0 |
| Street Light Condition | 15,585.0 |
| Noise - Street/Sidewalk | 14,053.0 |
| Water System | 11,554.0 |
| Noise | 11,553.0 |
| General Construction/Plumbing | 10,055.0 |
| Traffic Signal Condition | 9,950.0 |
| Abandoned Vehicle | 9,662.0 |
| Noise - Commercial | 9,502.0 |
| Missed Collection (All Materials) | 9,320.0 |
| Unsanitary Condition | 8,980.0 |
| Sidewalk Condition | 8,339.0 |
| Noise - Vehicle | 8,285.0 |
| Derelict Vehicles | 7,804.0 |
| Graffiti | 6,862.0 |
| Sewer | 6,603.0 |
| Damaged Tree | 6,255.0 |
| Plumbing | 6,022.0 |
| Homeless Person Assistance | 6,021.0 |
| Rodent | 5,923.0 |
| For Hire Vehicle Complaint | 5,613.0 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Astoria, Long Island City | 1 | Sidewalk Condition | 2 |
| 2 | Consumer Complaint | 1 | ||
| 3 | Street Condition | 1 | ||
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heat/Hot Water | 4,442 |
| 2 | Noise - Residential | 1,984 | ||
| 3 | Blocked Driveway | 416 | ||
| 4 | Noise - Street/Sidewalk | 366 | ||
| 5 | Unsanitary Condition | 316 | ||
| Bronx | East Tremont, Belmont | 1 | Heat/Hot Water | 1,815 |
| 2 | Noise - Residential | 933 | ||
| 3 | Blocked Driveway | 298 | ||
| 4 | Illegal Parking | 249 | ||
| 5 | Unsanitary Condition | 234 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heat/Hot Water | 3,384 |
| 2 | Noise - Residential | 1,910 | ||
| 3 | Noise - Street/Sidewalk | 477 | ||
| 4 | Unsanitary Condition | 407 | ||
| 5 | Illegal Parking | 335 | ||
| Bronx | Hunts Point, Longwood | 1 | Heat/Hot Water | 853 |
| 2 | Noise - Residential | 447 | ||
| 3 | Blocked Driveway | 214 | ||
| 4 | Street Light Condition | 200 | ||
| 5 | Illegal Parking | 132 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heat/Hot Water | 1,380 |
| 2 | Noise - Residential | 1,070 | ||
| 3 | Illegal Parking | 323 | ||
| 4 | Blocked Driveway | 256 | ||
| 5 | Noise - Street/Sidewalk | 178 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Noise - Residential | 1,208 |
| 2 | Heat/Hot Water | 1,154 | ||
| 3 | Noise - Street/Sidewalk | 582 | ||
| 4 | Blocked Driveway | 369 | ||
| 5 | Illegal Parking | 228 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heat/Hot Water | 1,873 |
| 2 | Noise - Residential | 1,127 | ||
| 3 | Blocked Driveway | 579 | ||
| 4 | Illegal Parking | 557 | ||
| 5 | Street Light Condition | 348 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 1,575 |
| 2 | Noise - Residential | 1,127 | ||
| 3 | Illegal Parking | 760 | ||
| 4 | Blocked Driveway | 428 | ||
| 5 | Street Condition | 216 | ||
| Bronx | Soundview, Parkchester | 1 | Heat/Hot Water | 2,273 |
| 2 | Noise - Residential | 1,201 | ||
| 3 | Blocked Driveway | 838 | ||
| 4 | Illegal Parking | 526 | ||
| 5 | Street Light Condition | 335 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Illegal Parking | 905 |
| 2 | Blocked Driveway | 572 | ||
| 3 | Noise - Residential | 496 | ||
| 4 | Heat/Hot Water | 475 | ||
| 5 | Street Light Condition | 447 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heat/Hot Water | 4,176 |
| 2 | Noise - Residential | 1,699 | ||
| 3 | Blocked Driveway | 582 | ||
| 4 | Unsanitary Condition | 355 | ||
| 5 | Illegal Parking | 309 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heat/Hot Water | 2,630 |
| 2 | Blocked Driveway | 1,311 | ||
| 3 | Noise - Residential | 1,141 | ||
| 4 | Illegal Parking | 499 | ||
| 5 | Derelict Vehicles | 315 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Illegal Parking | 1,354 |
| 2 | Heat/Hot Water | 1,079 | ||
| 3 | Blocked Driveway | 754 | ||
| 4 | Noise - Residential | 413 | ||
| 5 | General Construction/Plumbing | 236 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heat/Hot Water | 2,074 |
| 2 | Noise - Residential | 1,584 | ||
| 3 | Illegal Parking | 596 | ||
| 4 | Blocked Driveway | 531 | ||
| 5 | Graffiti | 445 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Illegal Parking | 2,599 |
| 2 | Blocked Driveway | 1,372 | ||
| 3 | Heat/Hot Water | 1,185 | ||
| 4 | Noise - Residential | 755 | ||
| 5 | General Construction/Plumbing | 319 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Illegal Parking | 1,117 |
| 2 | Blocked Driveway | 994 | ||
| 3 | Heat/Hot Water | 838 | ||
| 4 | Missed Collection (All Materials) | 546 | ||
| 5 | Noise - Residential | 461 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Illegal Parking | 1,392 |
| 2 | Noise - Residential | 1,247 | ||
| 3 | For Hire Vehicle Complaint | 480 | ||
| 4 | Heat/Hot Water | 436 | ||
| 5 | Noise | 395 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heat/Hot Water | 1,035 |
| 2 | Noise - Residential | 774 | ||
| 3 | Blocked Driveway | 479 | ||
| 4 | Illegal Parking | 369 | ||
| 5 | Noise - Street/Sidewalk | 205 | ||
| Brooklyn | Bushwick | 1 | Noise - Residential | 1,161 |
| 2 | Heat/Hot Water | 973 | ||
| 3 | Blocked Driveway | 656 | ||
| 4 | Illegal Parking | 438 | ||
| 5 | Noise - Street/Sidewalk | 406 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Blocked Driveway | 1,337 |
| 2 | Illegal Parking | 953 | ||
| 3 | Heat/Hot Water | 600 | ||
| 4 | Derelict Vehicles | 504 | ||
| 5 | Missed Collection (All Materials) | 459 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Noise - Residential | 436 |
| 2 | Heat/Hot Water | 425 | ||
| 3 | Blocked Driveway | 355 | ||
| 4 | Illegal Parking | 324 | ||
| 5 | Street Condition | 168 | ||
| Brooklyn | Crown Heights North | 1 | Heat/Hot Water | 1,640 |
| 2 | Noise - Residential | 962 | ||
| 3 | Illegal Parking | 870 | ||
| 4 | Blocked Driveway | 374 | ||
| 5 | Noise - Commercial | 252 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heat/Hot Water | 2,501 |
| 2 | Noise - Residential | 995 | ||
| 3 | Illegal Parking | 464 | ||
| 4 | Blocked Driveway | 376 | ||
| 5 | Noise - Street/Sidewalk | 368 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heat/Hot Water | 3,070 |
| 2 | Blocked Driveway | 1,199 | ||
| 3 | Noise - Residential | 1,136 | ||
| 4 | Derelict Vehicles | 477 | ||
| 5 | Illegal Parking | 450 | ||
| Brooklyn | East New York, Starrett City | 1 | Heat/Hot Water | 1,692 |
| 2 | Blocked Driveway | 1,209 | ||
| 3 | Noise - Residential | 850 | ||
| 4 | Illegal Parking | 758 | ||
| 5 | Derelict Vehicles | 580 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heat/Hot Water | 2,569 |
| 2 | Noise - Residential | 1,291 | ||
| 3 | Illegal Parking | 1,233 | ||
| 4 | Blocked Driveway | 1,003 | ||
| 5 | Unsanitary Condition | 345 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Illegal Parking | 1,180 |
| 2 | Noise - Residential | 615 | ||
| 3 | Heat/Hot Water | 484 | ||
| 4 | Blocked Driveway | 330 | ||
| 5 | Street Condition | 245 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heat/Hot Water | 1,334 |
| 2 | Illegal Parking | 1,090 | ||
| 3 | Blocked Driveway | 947 | ||
| 4 | Noise - Residential | 544 | ||
| 5 | Abandoned Vehicle | 374 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Illegal Parking | 807 |
| 2 | Heat/Hot Water | 745 | ||
| 3 | Blocked Driveway | 571 | ||
| 4 | Street Condition | 346 | ||
| 5 | Noise - Residential | 340 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Noise - Residential | 1,316 |
| 2 | Illegal Parking | 1,231 | ||
| 3 | Heat/Hot Water | 1,050 | ||
| 4 | Noise - Commercial | 717 | ||
| 5 | Graffiti | 679 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Panhandling | 1,457 |
| 2 | Illegal Parking | 677 | ||
| 3 | Homeless Encampment | 608 | ||
| 4 | Noise | 525 | ||
| 5 | Noise - Street/Sidewalk | 209 | ||
| Manhattan | Central Harlem | 1 | Heat/Hot Water | 2,824 |
| 2 | Noise - Residential | 2,166 | ||
| 3 | Noise - Street/Sidewalk | 670 | ||
| 4 | Illegal Parking | 629 | ||
| 5 | Unsanitary Condition | 306 | ||
| Manhattan | Chelsea, Clinton | 1 | Heat/Hot Water | 972 |
| 2 | Illegal Parking | 939 | ||
| 3 | Noise | 698 | ||
| 4 | Noise - Residential | 693 | ||
| 5 | Noise - Commercial | 455 | ||
| Manhattan | East Harlem | 1 | Heat/Hot Water | 1,375 |
| 2 | Noise - Residential | 1,213 | ||
| 3 | Illegal Parking | 452 | ||
| 4 | Noise - Street/Sidewalk | 277 | ||
| 5 | Unsanitary Condition | 187 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heat/Hot Water | 733 |
| 2 | Illegal Parking | 719 | ||
| 3 | Noise - Residential | 550 | ||
| 4 | Noise - Commercial | 462 | ||
| 5 | For Hire Vehicle Complaint | 399 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Noise - Residential | 2,031 |
| 2 | Heat/Hot Water | 1,262 | ||
| 3 | Illegal Parking | 775 | ||
| 4 | Noise - Commercial | 763 | ||
| 5 | Noise - Street/Sidewalk | 491 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heat/Hot Water | 2,285 |
| 2 | Noise - Residential | 1,167 | ||
| 3 | Noise - Street/Sidewalk | 557 | ||
| 4 | Illegal Parking | 305 | ||
| 5 | Noise - Commercial | 177 | ||
| Manhattan | Midtown Business District | 1 | Illegal Parking | 833 |
| 2 | For Hire Vehicle Complaint | 823 | ||
| 3 | Lost Property | 633 | ||
| 4 | Noise | 558 | ||
| 5 | Taxi Complaint | 425 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 180 |
| 2 | Unsanitary Condition | 14 | ||
| 3 | Water Leak | 14 | ||
| 4 | Noise - Residential | 13 | ||
| 5 | Plumbing | 9 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heat/Hot Water | 811 |
| 2 | Noise - Residential | 742 | ||
| 3 | Noise | 677 | ||
| 4 | Noise - Helicopter | 613 | ||
| 5 | Illegal Parking | 608 | ||
| Manhattan | Upper East Side | 1 | Heat/Hot Water | 1,023 |
| 2 | Noise - Residential | 712 | ||
| 3 | Noise | 584 | ||
| 4 | Illegal Parking | 548 | ||
| 5 | Street Condition | 348 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heat/Hot Water | 5,407 |
| 2 | Noise - Residential | 3,048 | ||
| 3 | Noise - Street/Sidewalk | 1,743 | ||
| 4 | Illegal Parking | 763 | ||
| 5 | Noise - Vehicle | 521 | ||
| Manhattan | West Side, Upper West Side | 1 | Heat/Hot Water | 1,471 |
| 2 | Noise - Residential | 1,295 | ||
| 3 | Noise | 707 | ||
| 4 | Illegal Parking | 701 | ||
| 5 | Noise - Street/Sidewalk | 406 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Illegal Parking | 1,537 |
| 2 | Blocked Driveway | 1,253 | ||
| 3 | Noise - Residential | 1,225 | ||
| 4 | Heat/Hot Water | 1,127 | ||
| 5 | Noise - Commercial | 646 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Illegal Parking | 653 |
| 2 | Street Condition | 421 | ||
| 3 | Blocked Driveway | 408 | ||
| 4 | Damaged Tree | 395 | ||
| 5 | Water System | 293 | ||
| Queens | Elmhurst, South Corona | 1 | Heat/Hot Water | 2,100 |
| 2 | Blocked Driveway | 1,295 | ||
| 3 | Noise - Residential | 745 | ||
| 4 | Illegal Parking | 586 | ||
| 5 | Street Condition | 166 | ||
| Queens | Flushing, Bay Terrace | 1 | Blocked Driveway | 1,554 |
| 2 | Illegal Parking | 1,233 | ||
| 3 | Heat/Hot Water | 1,080 | ||
| 4 | Noise - Residential | 811 | ||
| 5 | Abandoned Vehicle | 533 | ||
| Queens | Forest Hills, Rego Park | 1 | Illegal Parking | 730 |
| 2 | Heat/Hot Water | 621 | ||
| 3 | Blocked Driveway | 557 | ||
| 4 | Noise - Residential | 542 | ||
| 5 | Noise | 184 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Noise - Vehicle | 1,540 |
| 2 | Illegal Parking | 1,012 | ||
| 3 | Noise - Residential | 760 | ||
| 4 | Blocked Driveway | 625 | ||
| 5 | Heat/Hot Water | 468 | ||
| Queens | Jackson Heights, North Corona | 1 | Blocked Driveway | 1,405 |
| 2 | Illegal Parking | 1,040 | ||
| 3 | Noise - Residential | 887 | ||
| 4 | Heat/Hot Water | 714 | ||
| 5 | Noise - Street/Sidewalk | 226 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Blocked Driveway | 1,564 |
| 2 | Heat/Hot Water | 1,423 | ||
| 3 | Noise - Residential | 1,028 | ||
| 4 | Illegal Parking | 1,017 | ||
| 5 | Sewer | 663 | ||
| Queens | Ozone Park, Howard Beach | 1 | Blocked Driveway | 1,149 |
| 2 | Illegal Parking | 1,059 | ||
| 3 | Abandoned Vehicle | 668 | ||
| 4 | Noise - Residential | 610 | ||
| 5 | Street Condition | 396 | ||
| Queens | Queens Village, Rosedale | 1 | Illegal Parking | 718 |
| 2 | Blocked Driveway | 612 | ||
| 3 | Street Condition | 557 | ||
| 4 | Abandoned Vehicle | 530 | ||
| 5 | Damaged Tree | 511 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Illegal Parking | 2,989 |
| 2 | Blocked Driveway | 1,540 | ||
| 3 | Noise - Residential | 1,160 | ||
| 4 | Heat/Hot Water | 804 | ||
| 5 | Abandoned Vehicle | 666 | ||
| Queens | Sunnyside, Woodside | 1 | Illegal Parking | 1,266 |
| 2 | Heat/Hot Water | 799 | ||
| 3 | Blocked Driveway | 766 | ||
| 4 | Noise - Residential | 716 | ||
| 5 | Street Condition | 339 | ||
| Queens | The Rockaways, Broad Channel | 1 | Water System | 1,203 |
| 2 | Heat/Hot Water | 849 | ||
| 3 | Noise - Residential | 538 | ||
| 4 | Illegal Parking | 395 | ||
| 5 | Plumbing | 281 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Blocked Driveway | 1,688 |
| 2 | Illegal Parking | 1,585 | ||
| 3 | Heat/Hot Water | 778 | ||
| 4 | Noise - Residential | 728 | ||
| 5 | Abandoned Vehicle | 491 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Illegal Parking | 801 |
| 2 | Street Condition | 599 | ||
| 3 | Missed Collection (All Materials) | 486 | ||
| 4 | Water System | 431 | ||
| 5 | Street Light Condition | 335 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Noise - Residential | 960 |
| 2 | Illegal Parking | 745 | ||
| 3 | Missed Collection (All Materials) | 733 | ||
| 4 | Street Condition | 656 | ||
| 5 | Blocked Driveway | 526 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Illegal Parking | 877 |
| 2 | Missed Collection (All Materials) | 803 | ||
| 3 | Street Condition | 644 | ||
| 4 | Dirty Conditions | 521 | ||
| 5 | Street Light Condition | 413 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData