MONTHLY REVIEWS POLARITY

MONTHLY POLARITY

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SUMMARY

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LOWEST SCORING BIGRAMS

621

AVERAGE REVIEW POLARITY SCORE

0.2

POSITIVE REVIEWS

435

NEGATIVE REVIEWS

186

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TOP POSITIVE REVIEWS

index Date Text Polarity_Score Label
8618 2015-12-08 Staff were very pleasant it worked out great for me conveniently located to Stewart airport nice area conveniently located to the Woodbury Commons great shopping area food was great in the area very close to 87 they New York State Thruway over all excellent deal for the money 1.5082440 Positive
5358 2015-12-27 We enjoyed it very much, Thankful for a comfortable stay! 1.2965338 Positive
5458 2015-12-09 Just a short overnight stay, however the staff was friendly and helpful and the hotel in good condition 1.1932427 Positive
14778 2015-12-31 All good - hotel was very clean and well kept up 1.1194463 Positive
181 2015-12-25 appears to be recently remodelled, rooms were clean and new and very pleasant 1.1066269 Positive
2334 2015-12-11 Great friendly service, great amenities, spacious room, timely shuttle service, great food, and great restaurant. 1.0715254 Positive
5926 2015-12-24 The clerk was friendly and nice very helpful. 1.0606602 Positive
8101 2015-12-31 very enjoyable, great service and support of our family reunion in conference room 0.9984604 Positive
1522 2015-12-03 Good quality for the price and staff was friendly and helpful. 0.9799119 Positive
10680 2015-12-31 Hotel has a great location directly in the city center, very friendly staffs, nice breakfast and the rooms are nice as well. 0.9594032 Positive
14376 2015-12-04 nice place to stay- front desk gal was very friendly and personable- I failed to get her name but was present at both check in and check out-complimentary breakfast was good-would stay again 0.9233310 Positive
11972 2015-12-09 Decent, clean budget option with friendly staff. 0.9071147 Positive
1534 2015-12-26 Convenient and Clean 0.8948929 Positive
14585 2015-12-02 A basic room but very clean and comfortable.The staff was very friendly and the location convenient for our stay. My wife and I were very satisfied with this value priced facility. 0.8909804 Positive
246 2015-12-18 Excellent service, beautiful Christmas decor, wonderful time at the Trellis Spa 0.8743829 Positive
12059 2015-12-29 Relatively new hotel, clean, and nice employees. Very helpful. 0.8647107 Positive
8096 2015-12-04 Loved the clean germ free remote and coffee pot. Excellent breakfast 0.8573521 Positive
6078 2015-12-11 It was very good loved everything and great area could walk to the restaurants 0.8418729 Positive
4063 2015-12-05 Great affordable clean place to stay….. 0.8369090 Positive
19896 2015-12-26 Got in late but quick check-in and everything was great! 0.8290808 Positive

TOP NEGATIVE REVIEWS

index Date Text Polarity_Score Label
17495 2015-12-17 That was horrible experience , I wish I could have stayed other place at that night , but the receptionist said I can’t get refund ! -1.1676807 Negative
2500 2015-12-19 Valet parking fee is excessive. -0.6260990 Negative
6415 2015-12-26 Very smelly room and old, my kids got alergie -0.6000000 Negative
16633 2015-12-24 It was dirty. I’ve stayed there many times but this was aweful. It has went downhill. -0.5610042 Negative
9791 2015-12-02 Unfortunately, it was schoolies week,.. So it was spoilt by very noisy music all afternoon by the pool, and drunken loud noise at night. -0.4553167 Negative
13485 2015-12-21 There was a horrible smell inside the room the worst experience ever -0.4330127 Negative
8163 2015-12-14 The hotel was a. Mess -0.4092647 Negative
19966 2015-12-16 Old, decrepit and should be demolished. Did not feel comfortable or safe. -0.4082483 Negative
10554 2015-12-06 Pool was out of order, basketball hoop broke. Heater in the room didn’t work right, it was either hot or cold. -0.3821976 Negative
4593 2015-12-12 Heating not working and shower hasn’t remodeled. -0.3779645 Negative
6283 2015-12-05 bathroom needed help, lots of damage, loud -0.3779645 Negative
8191 2015-12-17 This place was terrible. From the moment I went inside the lobby to check in, it just all went downhill from there. Over the course of my three day stay, I encountered a poorly cleaned room, the t.v. hardly worked, no wifi whatsoever, the coffee was disgusting. The second night I was there, the (I’m guessing) owner of the hotel came knocking on my door and asked me if I wanted to go get a drink with him. Disgusting and inappropriate. -0.3745690 Negative
14336 2015-12-03 Very unhappy booked it as it said had a jacuzzi ,but got there and it was out of service not good at all room smelled -0.3700000 Negative
3899 2015-12-31 I met a very bad manner and unprofessional motel that I never met in the past. Also, they could add additional fee that I did not know their tricky policy different with Expedia’s information I filled out. -0.3664728 Negative
3921 2015-12-31 I met a very bad manner and unprofessional motel that I never met in the past. Also, they could add additional fee that I did not know their tricky policy different with Expedia’s information I filled out. -0.3664728 Negative
11629 2015-12-18 the unruly kids running and screaming up and down the halls all night was disturbing for getting sleep -0.3535534 Negative
12361 2015-12-20 Worst experience! -0.3535534 Negative
18486 2015-12-27 Avoid it. -0.3535534 Negative
7185 2015-12-29 No Internet in room, kitchen awful, no ice handily available, could hear next door through connecting door. No restaurant - no sitting room as shown in pictures -0.3374884 Negative
16632 2015-12-04 The parking was awful! It made our stay in Long Beach dreadful, worrying every night if we would get lucky finding parking. No luck both nights. -0.3089256 Negative