NYC 311 Open Data Quarterly Summary: 2018_Q1
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2018_Q1 contain a total of 655,276 service requests, consisting of 123,995 requests from the Bronx, 205,606 requests from Brooklyn, 120,699 requests from Manhattan, 157,669 requests from Queens, and 33,531 requests from Staten Island. The three most common complaint types were: Heat/Hot Water (n=100,330), Noise - Residential (n=48,136), and Illegal Parking (n=34,405). City agencies with the highest number of service request assignments were: HPD (n=194,929), NYPD (n=151,659), and DOT (n=81,741). Overall, 73.3% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2018_Q1 | Number of Service Requests |
|---|---|
| Total | 655,276 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 123,995 |
| Brooklyn | 205,606 |
| Manhattan | 120,699 |
| Queens | 157,669 |
| Staten Island | 33,531 |
| Unspecified | 13,776 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| January | 251,719 |
| February | 189,622 |
| March | 213,935 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 69,822 |
| Monday | 104,726 |
| Tuesday | 106,377 |
| Wednesday | 99,384 |
| Thursday | 98,821 |
| Friday | 99,785 |
| Saturday | 76,361 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 194,700 |
| (Missing / Not Applicable) | 141,795 |
| Street/Sidewalk | 91,025 |
| Sidewalk | 66,509 |
| Street | 51,006 |
| Residential Building/House | 50,805 |
| Other | 21,694 |
| Property Address | 8,632 |
| Store/Commercial | 6,642 |
| Club/Bar/Restaurant | 4,403 |
| Senior Address | 3,630 |
| 3+ Family Apt. Building | 3,244 |
| Nyc Street Address | 2,994 |
| 1-, 2- And 3- Family Home | 2,903 |
| Restaurant/Bar/Deli/Bakery | 2,867 |
| Park | 2,427 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 66,405 |
| Online | 138,614 |
| Other | 8,511 |
| Phone | 355,107 |
| Unknown | 86,639 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 194,929 |
| NYPD | 151,659 |
| DOT | 81,741 |
| DSNY | 80,469 |
| DEP | 50,812 |
| DOB | 23,560 |
| DPR | 19,702 |
| DOF | 17,302 |
| DOHMH | 13,740 |
| TLC | 7,121 |
| DCA | 3,947 |
| HRA | 3,364 |
| DHS | 3,152 |
| DFTA | 2,316 |
| DOE | 585 |
| DCAS | 274 |
| EDC | 187 |
| TAX | 103 |
| NYCEM | 102 |
| ACS | 98 |
| DOITT | 89 |
| TAT | 8 |
| DCP | 6 |
| CEO | 4 |
| COIB | 3 |
| FDNY | 2 |
| OMB | 1 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 154,453 |
| Heat/Hot Water | 100,330 |
| Noise - Residential | 48,136 |
| Illegal Parking | 34,405 |
| Request Large Bulky Item Collection | 34,282 |
| Street Condition | 32,954 |
| Blocked Driveway | 32,365 |
| Water System | 21,006 |
| Street Light Condition | 19,234 |
| Unsanitary Condition | 18,059 |
| Plumbing | 16,514 |
| Paint/Plaster | 14,864 |
| Noise | 13,175 |
| Traffic Signal Condition | 13,097 |
| Door/Window | 10,083 |
| Noise - Commercial | 9,971 |
| Water Leak | 9,764 |
| Sewer | 8,903 |
| Derelict Vehicle | 8,825 |
| General Construction/Plumbing | 8,652 |
| Damaged Tree | 8,390 |
| Dirty Conditions | 8,344 |
| Derelict Vehicles | 7,956 |
| Sanitation Condition | 7,836 |
| Building/Use | 6,858 |
| Missed Collection (All Materials) | 6,820 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Astoria, Long Island City | 1 | Building/Use | 3 |
| 2 | Street Condition | 1 | ||
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heat/Hot Water | 5,193 |
| 2 | Noise - Residential | 2,510 | ||
| 3 | Paint/Plaster | 682 | ||
| 4 | Unsanitary Condition | 629 | ||
| 5 | Plumbing | 623 | ||
| Bronx | East Tremont, Belmont | 1 | Heat/Hot Water | 2,816 |
| 2 | Noise - Residential | 836 | ||
| 3 | Unsanitary Condition | 545 | ||
| 4 | Plumbing | 466 | ||
| 5 | Paint/Plaster | 377 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heat/Hot Water | 4,964 |
| 2 | Noise - Residential | 1,908 | ||
| 3 | Unsanitary Condition | 968 | ||
| 4 | Plumbing | 807 | ||
| 5 | Paint/Plaster | 752 | ||
| Bronx | Hunts Point, Longwood | 1 | Heat/Hot Water | 1,126 |
| 2 | Noise - Residential | 479 | ||
| 3 | Unsanitary Condition | 299 | ||
| 4 | Paint/Plaster | 264 | ||
| 5 | Plumbing | 247 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heat/Hot Water | 1,606 |
| 2 | Noise - Residential | 827 | ||
| 3 | Unsanitary Condition | 271 | ||
| 4 | Plumbing | 252 | ||
| 5 | Paint/Plaster | 243 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heat/Hot Water | 1,706 |
| 2 | Noise - Residential | 1,186 | ||
| 3 | Unsanitary Condition | 408 | ||
| 4 | Blocked Driveway | 384 | ||
| 5 | Plumbing | 314 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heat/Hot Water | 1,883 |
| 2 | Noise - Residential | 1,226 | ||
| 3 | Blocked Driveway | 732 | ||
| 4 | Illegal Parking | 463 | ||
| 5 | Water System | 287 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 2,071 |
| 2 | Noise - Residential | 918 | ||
| 3 | Illegal Parking | 445 | ||
| 4 | Street Condition | 402 | ||
| 5 | Blocked Driveway | 330 | ||
| Bronx | Soundview, Parkchester | 1 | Heat/Hot Water | 3,602 |
| 2 | Noise - Residential | 1,159 | ||
| 3 | Blocked Driveway | 749 | ||
| 4 | Unsanitary Condition | 466 | ||
| 5 | Paint/Plaster | 398 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heat/Hot Water | 835 |
| 2 | Illegal Parking | 767 | ||
| 3 | Request Large Bulky Item Collection | 504 | ||
| 4 | Blocked Driveway | 479 | ||
| 5 | Noise - Residential | 473 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heat/Hot Water | 4,228 |
| 2 | Noise - Residential | 1,673 | ||
| 3 | Paint/Plaster | 898 | ||
| 4 | Unsanitary Condition | 890 | ||
| 5 | Plumbing | 709 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heat/Hot Water | 2,523 |
| 2 | Blocked Driveway | 1,139 | ||
| 3 | Noise - Residential | 830 | ||
| 4 | Illegal Parking | 567 | ||
| 5 | Unsanitary Condition | 530 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Request Large Bulky Item Collection | 3,033 |
| 2 | Heat/Hot Water | 1,686 | ||
| 3 | Illegal Parking | 1,192 | ||
| 4 | Noise - Residential | 767 | ||
| 5 | Blocked Driveway | 692 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heat/Hot Water | 2,688 |
| 2 | Noise - Residential | 1,364 | ||
| 3 | Request Large Bulky Item Collection | 865 | ||
| 4 | Plumbing | 649 | ||
| 5 | Blocked Driveway | 529 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Illegal Parking | 2,320 |
| 2 | Heat/Hot Water | 1,531 | ||
| 3 | Blocked Driveway | 1,133 | ||
| 4 | Request Large Bulky Item Collection | 567 | ||
| 5 | Noise - Residential | 449 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Heat/Hot Water | 1,134 |
| 2 | Illegal Parking | 1,044 | ||
| 3 | Blocked Driveway | 894 | ||
| 4 | Request Large Bulky Item Collection | 817 | ||
| 5 | Street Condition | 455 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Noise - Residential | 890 |
| 2 | Heat/Hot Water | 683 | ||
| 3 | Illegal Parking | 636 | ||
| 4 | Request Large Bulky Item Collection | 586 | ||
| 5 | Noise | 546 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heat/Hot Water | 1,259 |
| 2 | Noise - Residential | 540 | ||
| 3 | Unsanitary Condition | 317 | ||
| 4 | Illegal Parking | 277 | ||
| 5 | Plumbing | 269 | ||
| Brooklyn | Bushwick | 1 | Heat/Hot Water | 1,501 |
| 2 | Noise - Residential | 976 | ||
| 3 | Blocked Driveway | 599 | ||
| 4 | Unsanitary Condition | 473 | ||
| 5 | Plumbing | 460 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Blocked Driveway | 1,351 |
| 2 | Illegal Parking | 989 | ||
| 3 | Heat/Hot Water | 779 | ||
| 4 | Derelict Vehicles | 670 | ||
| 5 | Request Large Bulky Item Collection | 633 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heat/Hot Water | 565 |
| 2 | Noise - Residential | 419 | ||
| 3 | Blocked Driveway | 354 | ||
| 4 | Illegal Parking | 314 | ||
| 5 | Street Condition | 266 | ||
| Brooklyn | Crown Heights North | 1 | Heat/Hot Water | 2,447 |
| 2 | Noise - Residential | 778 | ||
| 3 | Illegal Parking | 467 | ||
| 4 | Request Large Bulky Item Collection | 452 | ||
| 5 | Plumbing | 434 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heat/Hot Water | 3,277 |
| 2 | Noise - Residential | 1,003 | ||
| 3 | Paint/Plaster | 512 | ||
| 4 | Unsanitary Condition | 457 | ||
| 5 | Plumbing | 449 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heat/Hot Water | 3,774 |
| 2 | Blocked Driveway | 1,174 | ||
| 3 | Noise - Residential | 1,021 | ||
| 4 | Unsanitary Condition | 910 | ||
| 5 | Plumbing | 855 | ||
| Brooklyn | East New York, Starrett City | 1 | Heat/Hot Water | 1,835 |
| 2 | Blocked Driveway | 988 | ||
| 3 | Noise - Residential | 926 | ||
| 4 | Illegal Parking | 825 | ||
| 5 | Unsanitary Condition | 659 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heat/Hot Water | 3,363 |
| 2 | Noise - Residential | 1,110 | ||
| 3 | Illegal Parking | 883 | ||
| 4 | Blocked Driveway | 840 | ||
| 5 | Paint/Plaster | 693 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Request Large Bulky Item Collection | 1,718 |
| 2 | Heat/Hot Water | 641 | ||
| 3 | Illegal Parking | 635 | ||
| 4 | Water System | 484 | ||
| 5 | Street Condition | 457 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heat/Hot Water | 1,646 |
| 2 | Blocked Driveway | 945 | ||
| 3 | Illegal Parking | 930 | ||
| 4 | Request Large Bulky Item Collection | 694 | ||
| 5 | Water System | 457 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heat/Hot Water | 1,048 |
| 2 | Illegal Parking | 550 | ||
| 3 | Blocked Driveway | 428 | ||
| 4 | Request Large Bulky Item Collection | 392 | ||
| 5 | Street Condition | 367 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Heat/Hot Water | 1,741 |
| 2 | Noise - Residential | 1,000 | ||
| 3 | Request Large Bulky Item Collection | 965 | ||
| 4 | Noise - Commercial | 763 | ||
| 5 | Illegal Parking | 673 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 532 |
| 2 | Street Condition | 216 | ||
| 3 | Illegal Parking | 204 | ||
| 4 | Noise - Commercial | 192 | ||
| 5 | Homeless Person Assistance | 171 | ||
| Manhattan | Central Harlem | 1 | Heat/Hot Water | 3,653 |
| 2 | Noise - Residential | 1,825 | ||
| 3 | Unsanitary Condition | 460 | ||
| 4 | Paint/Plaster | 450 | ||
| 5 | Plumbing | 429 | ||
| Manhattan | Chelsea, Clinton | 1 | Heat/Hot Water | 1,002 |
| 2 | Noise | 846 | ||
| 3 | Noise - Residential | 653 | ||
| 4 | Illegal Parking | 442 | ||
| 5 | Noise - Commercial | 393 | ||
| Manhattan | East Harlem | 1 | Heat/Hot Water | 1,525 |
| 2 | Noise - Residential | 1,307 | ||
| 3 | Plumbing | 374 | ||
| 4 | Illegal Parking | 313 | ||
| 5 | Paint/Plaster | 299 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heat/Hot Water | 775 |
| 2 | Noise | 541 | ||
| 3 | Noise - Commercial | 465 | ||
| 4 | Street Condition | 426 | ||
| 5 | Request Large Bulky Item Collection | 396 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Heat/Hot Water | 1,591 |
| 2 | Noise - Residential | 1,285 | ||
| 3 | Noise - Commercial | 743 | ||
| 4 | For Hire Vehicle Complaint | 735 | ||
| 5 | Noise | 406 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heat/Hot Water | 3,023 |
| 2 | Noise - Residential | 1,341 | ||
| 3 | Noise - Commercial | 497 | ||
| 4 | Plumbing | 456 | ||
| 5 | Paint/Plaster | 446 | ||
| Manhattan | Midtown Business District | 1 | Noise | 852 |
| 2 | Homeless Person Assistance | 618 | ||
| 3 | Street Condition | 454 | ||
| 4 | Taxi Complaint | 404 | ||
| 5 | Heat/Hot Water | 357 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 185 |
| 2 | Noise - Residential | 123 | ||
| 3 | Paint/Plaster | 48 | ||
| 4 | Unsanitary Condition | 39 | ||
| 5 | Plumbing | 28 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heat/Hot Water | 970 |
| 2 | Noise | 755 | ||
| 3 | Noise - Residential | 510 | ||
| 4 | Street Condition | 399 | ||
| 5 | Illegal Parking | 240 | ||
| Manhattan | Upper East Side | 1 | Heat/Hot Water | 1,393 |
| 2 | Noise | 623 | ||
| 3 | Noise - Residential | 577 | ||
| 4 | Street Condition | 530 | ||
| 5 | Request Large Bulky Item Collection | 405 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heat/Hot Water | 5,604 |
| 2 | Noise - Residential | 3,162 | ||
| 3 | Noise - Street/Sidewalk | 1,002 | ||
| 4 | Noise - Commercial | 813 | ||
| 5 | Paint/Plaster | 794 | ||
| Manhattan | West Side, Upper West Side | 1 | Heat/Hot Water | 1,832 |
| 2 | Noise - Residential | 908 | ||
| 3 | Noise | 807 | ||
| 4 | Illegal Parking | 498 | ||
| 5 | Request Large Bulky Item Collection | 388 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Illegal Parking | 1,235 |
| 2 | Heat/Hot Water | 1,221 | ||
| 3 | Blocked Driveway | 1,181 | ||
| 4 | Noise - Residential | 967 | ||
| 5 | Request Large Bulky Item Collection | 940 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Request Large Bulky Item Collection | 1,945 |
| 2 | Damaged Tree | 657 | ||
| 3 | Street Condition | 575 | ||
| 4 | Illegal Parking | 464 | ||
| 5 | Water System | 437 | ||
| Queens | Elmhurst, South Corona | 1 | Heat/Hot Water | 2,057 |
| 2 | Blocked Driveway | 1,186 | ||
| 3 | Noise - Residential | 593 | ||
| 4 | Illegal Parking | 407 | ||
| 5 | Request Large Bulky Item Collection | 256 | ||
| Queens | Flushing, Bay Terrace | 1 | Blocked Driveway | 1,383 |
| 2 | Heat/Hot Water | 1,207 | ||
| 3 | Request Large Bulky Item Collection | 1,176 | ||
| 4 | Street Condition | 1,089 | ||
| 5 | Illegal Parking | 961 | ||
| Queens | Forest Hills, Rego Park | 1 | Heat/Hot Water | 668 |
| 2 | Illegal Parking | 545 | ||
| 3 | Blocked Driveway | 407 | ||
| 4 | Noise - Residential | 387 | ||
| 5 | Street Condition | 281 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Noise - Residential | 803 |
| 2 | Heat/Hot Water | 694 | ||
| 3 | Illegal Parking | 669 | ||
| 4 | Blocked Driveway | 627 | ||
| 5 | Request Large Bulky Item Collection | 619 | ||
| Queens | Jackson Heights, North Corona | 1 | Heat/Hot Water | 1,421 |
| 2 | Blocked Driveway | 1,187 | ||
| 3 | Noise - Residential | 678 | ||
| 4 | Illegal Parking | 662 | ||
| 5 | Street Condition | 298 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heat/Hot Water | 1,239 |
| 2 | Blocked Driveway | 1,176 | ||
| 3 | Water System | 917 | ||
| 4 | Request Large Bulky Item Collection | 746 | ||
| 5 | Street Condition | 707 | ||
| Queens | Ozone Park, Howard Beach | 1 | Request Large Bulky Item Collection | 2,805 |
| 2 | Blocked Driveway | 995 | ||
| 3 | Illegal Parking | 681 | ||
| 4 | Street Condition | 567 | ||
| 5 | Building/Use | 491 | ||
| Queens | Queens Village, Rosedale | 1 | Street Condition | 934 |
| 2 | Request Large Bulky Item Collection | 805 | ||
| 3 | Water System | 729 | ||
| 4 | Damaged Tree | 691 | ||
| 5 | Blocked Driveway | 614 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Request Large Bulky Item Collection | 2,702 |
| 2 | Illegal Parking | 2,051 | ||
| 3 | Blocked Driveway | 1,161 | ||
| 4 | Heat/Hot Water | 859 | ||
| 5 | Water System | 773 | ||
| Queens | Sunnyside, Woodside | 1 | Heat/Hot Water | 971 |
| 2 | Illegal Parking | 782 | ||
| 3 | Blocked Driveway | 671 | ||
| 4 | Street Condition | 494 | ||
| 5 | Water System | 424 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heat/Hot Water | 935 |
| 2 | Noise - Residential | 547 | ||
| 3 | Request Large Bulky Item Collection | 422 | ||
| 4 | Water System | 367 | ||
| 5 | Sewer | 309 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Blocked Driveway | 1,622 |
| 2 | Illegal Parking | 1,038 | ||
| 3 | Request Large Bulky Item Collection | 855 | ||
| 4 | Heat/Hot Water | 700 | ||
| 5 | Noise - Residential | 587 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Street Condition | 808 |
| 2 | Request Large Bulky Item Collection | 701 | ||
| 3 | Electronics Waste | 662 | ||
| 4 | Water System | 542 | ||
| 5 | Damaged Tree | 434 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Street Condition | 1,052 |
| 2 | Electronics Waste | 837 | ||
| 3 | Request Large Bulky Item Collection | 820 | ||
| 4 | Heat/Hot Water | 714 | ||
| 5 | Noise - Residential | 683 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Street Condition | 1,087 |
| 2 | Request Large Bulky Item Collection | 1,078 | ||
| 3 | Electronics Waste | 1,056 | ||
| 4 | Damaged Tree | 572 | ||
| 5 | Illegal Parking | 552 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData