NYC 311 Open Data Quarterly Summary: 2017_Q4
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2017_Q4 contain a total of 639,525 service requests, consisting of 119,431 requests from the Bronx, 202,875 requests from Brooklyn, 123,697 requests from Manhattan, 154,545 requests from Queens, and 28,626 requests from Staten Island. The three most common complaint types were: Heat/Hot Water (n=93,212), Noise - Residential (n=53,708), and Blocked Driveway (n=37,308). City agencies with the highest number of service request assignments were: HPD (n=182,401), NYPD (n=175,459), and DSNY (n=85,113). Overall, 71.7% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2017_Q4 | Number of Service Requests |
|---|---|
| Total | 639,525 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 119,431 |
| Brooklyn | 202,875 |
| Manhattan | 123,697 |
| Queens | 154,545 |
| Staten Island | 28,626 |
| Unspecified | 10,351 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| October | 215,827 |
| November | 213,517 |
| December | 210,181 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 70,184 |
| Monday | 94,849 |
| Tuesday | 101,605 |
| Wednesday | 100,042 |
| Thursday | 98,019 |
| Friday | 96,531 |
| Saturday | 78,295 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 182,056 |
| (Missing / Not Applicable) | 115,611 |
| Street/Sidewalk | 107,133 |
| Sidewalk | 69,810 |
| Residential Building/House | 57,020 |
| Street | 46,326 |
| Other | 23,540 |
| Store/Commercial | 8,046 |
| Property Address | 6,490 |
| Club/Bar/Restaurant | 5,358 |
| Senior Address | 3,434 |
| 3+ Family Apt. Building | 3,392 |
| Park | 2,996 |
| Restaurant/Bar/Deli/Bakery | 2,906 |
| Mixed Use | 2,838 |
| Nyc Street Address | 2,569 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 68,656 |
| Online | 132,935 |
| Other | 5,414 |
| Phone | 358,916 |
| Unknown | 73,604 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 182,401 |
| NYPD | 175,459 |
| DSNY | 85,113 |
| DOT | 60,602 |
| DEP | 39,822 |
| DOB | 25,996 |
| DPR | 19,241 |
| DOHMH | 14,497 |
| DOF | 13,333 |
| TLC | 7,599 |
| DHS | 5,013 |
| DCA | 4,096 |
| HRA | 2,917 |
| DFTA | 2,113 |
| DOE | 447 |
| EDC | 263 |
| DCAS | 221 |
| DOITT | 143 |
| NYCEM | 109 |
| ACS | 97 |
| TAX | 31 |
| COIB | 6 |
| DCP | 5 |
| TAT | 1 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 154,603 |
| Heat/Hot Water | 93,212 |
| Noise - Residential | 53,708 |
| Blocked Driveway | 37,308 |
| Illegal Parking | 36,298 |
| Request Large Bulky Item Collection | 35,079 |
| Street Light Condition | 20,440 |
| Unsanitary Condition | 19,601 |
| Street Condition | 15,604 |
| Plumbing | 15,143 |
| Noise | 14,843 |
| Paint/Plaster | 13,844 |
| Water System | 13,543 |
| Noise - Street/Sidewalk | 11,780 |
| Noise - Commercial | 11,656 |
| Missed Collection (All Materials) | 10,054 |
| General Construction/Plumbing | 9,985 |
| Door/Window | 9,250 |
| Sanitation Condition | 8,828 |
| Traffic Signal Condition | 8,701 |
| Derelict Vehicle | 8,294 |
| Derelict Vehicles | 8,123 |
| Water Leak | 7,659 |
| Dirty Conditions | 7,571 |
| Sidewalk Condition | 7,295 |
| Rodent | 7,103 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heat/Hot Water | 4,724 |
| 2 | Noise - Residential | 2,545 | ||
| 3 | Unsanitary Condition | 805 | ||
| 4 | Paint/Plaster | 726 | ||
| 5 | Blocked Driveway | 570 | ||
| Bronx | East Tremont, Belmont | 1 | Heat/Hot Water | 2,387 |
| 2 | Noise - Residential | 819 | ||
| 3 | Unsanitary Condition | 603 | ||
| 4 | Plumbing | 427 | ||
| 5 | Paint/Plaster | 388 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heat/Hot Water | 4,298 |
| 2 | Noise - Residential | 1,917 | ||
| 3 | Unsanitary Condition | 1,022 | ||
| 4 | Plumbing | 797 | ||
| 5 | Paint/Plaster | 756 | ||
| Bronx | Hunts Point, Longwood | 1 | Heat/Hot Water | 1,079 |
| 2 | Noise - Residential | 512 | ||
| 3 | Unsanitary Condition | 292 | ||
| 4 | Plumbing | 229 | ||
| 5 | Paint/Plaster | 222 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heat/Hot Water | 1,224 |
| 2 | Noise - Residential | 885 | ||
| 3 | Unsanitary Condition | 340 | ||
| 4 | Paint/Plaster | 317 | ||
| 5 | Blocked Driveway | 270 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heat/Hot Water | 1,703 |
| 2 | Noise - Residential | 1,020 | ||
| 3 | Unsanitary Condition | 525 | ||
| 4 | Blocked Driveway | 413 | ||
| 5 | Plumbing | 389 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heat/Hot Water | 1,834 |
| 2 | Noise - Residential | 1,501 | ||
| 3 | Blocked Driveway | 745 | ||
| 4 | Illegal Parking | 382 | ||
| 5 | Unsanitary Condition | 294 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 1,861 |
| 2 | Noise - Residential | 888 | ||
| 3 | Blocked Driveway | 456 | ||
| 4 | Illegal Parking | 413 | ||
| 5 | Unsanitary Condition | 241 | ||
| Bronx | Soundview, Parkchester | 1 | Heat/Hot Water | 3,096 |
| 2 | Noise - Residential | 1,252 | ||
| 3 | Blocked Driveway | 983 | ||
| 4 | Unsanitary Condition | 453 | ||
| 5 | Illegal Parking | 415 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heat/Hot Water | 632 |
| 2 | Illegal Parking | 603 | ||
| 3 | Blocked Driveway | 550 | ||
| 4 | Request Large Bulky Item Collection | 477 | ||
| 5 | Noise - Residential | 476 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heat/Hot Water | 3,679 |
| 2 | Noise - Residential | 1,571 | ||
| 3 | Unsanitary Condition | 873 | ||
| 4 | Paint/Plaster | 756 | ||
| 5 | Plumbing | 641 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heat/Hot Water | 2,338 |
| 2 | Blocked Driveway | 1,309 | ||
| 3 | Noise - Residential | 866 | ||
| 4 | Unsanitary Condition | 577 | ||
| 5 | Illegal Parking | 564 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Request Large Bulky Item Collection | 3,755 |
| 2 | Illegal Parking | 1,433 | ||
| 3 | Heat/Hot Water | 1,258 | ||
| 4 | Blocked Driveway | 841 | ||
| 5 | Noise - Residential | 569 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heat/Hot Water | 2,866 |
| 2 | Noise - Residential | 1,558 | ||
| 3 | Request Large Bulky Item Collection | 645 | ||
| 4 | Blocked Driveway | 577 | ||
| 5 | Plumbing | 556 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Illegal Parking | 2,108 |
| 2 | Heat/Hot Water | 1,466 | ||
| 3 | Blocked Driveway | 1,318 | ||
| 4 | Request Large Bulky Item Collection | 497 | ||
| 5 | Noise - Residential | 455 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Illegal Parking | 1,142 |
| 2 | Heat/Hot Water | 1,000 | ||
| 3 | Blocked Driveway | 985 | ||
| 4 | Noise - Residential | 622 | ||
| 5 | Request Large Bulky Item Collection | 589 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Noise - Residential | 1,193 |
| 2 | Heat/Hot Water | 650 | ||
| 3 | Illegal Parking | 637 | ||
| 4 | Request Large Bulky Item Collection | 519 | ||
| 5 | Noise | 432 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heat/Hot Water | 1,202 |
| 2 | Noise - Residential | 532 | ||
| 3 | Unsanitary Condition | 393 | ||
| 4 | Blocked Driveway | 360 | ||
| 5 | Plumbing | 276 | ||
| Brooklyn | Bushwick | 1 | Heat/Hot Water | 1,484 |
| 2 | Noise - Residential | 1,285 | ||
| 3 | Blocked Driveway | 654 | ||
| 4 | Noise - Street/Sidewalk | 431 | ||
| 5 | Noise - Commercial | 416 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Blocked Driveway | 1,478 |
| 2 | Illegal Parking | 1,064 | ||
| 3 | Heat/Hot Water | 909 | ||
| 4 | Derelict Vehicles | 699 | ||
| 5 | Request Large Bulky Item Collection | 688 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heat/Hot Water | 551 |
| 2 | Noise - Residential | 424 | ||
| 3 | Illegal Parking | 379 | ||
| 4 | Blocked Driveway | 287 | ||
| 5 | Plumbing | 195 | ||
| Brooklyn | Crown Heights North | 1 | Heat/Hot Water | 2,095 |
| 2 | Noise - Residential | 932 | ||
| 3 | Illegal Parking | 629 | ||
| 4 | Unsanitary Condition | 469 | ||
| 5 | Request Large Bulky Item Collection | 389 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heat/Hot Water | 3,176 |
| 2 | Noise - Residential | 1,148 | ||
| 3 | Unsanitary Condition | 534 | ||
| 4 | Paint/Plaster | 489 | ||
| 5 | Plumbing | 423 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heat/Hot Water | 3,860 |
| 2 | Blocked Driveway | 1,359 | ||
| 3 | Noise - Residential | 980 | ||
| 4 | Unsanitary Condition | 841 | ||
| 5 | Plumbing | 660 | ||
| Brooklyn | East New York, Starrett City | 1 | Heat/Hot Water | 1,891 |
| 2 | Blocked Driveway | 1,262 | ||
| 3 | Noise - Residential | 974 | ||
| 4 | Illegal Parking | 821 | ||
| 5 | Unsanitary Condition | 658 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heat/Hot Water | 3,222 |
| 2 | Noise - Residential | 1,261 | ||
| 3 | Blocked Driveway | 930 | ||
| 4 | Illegal Parking | 830 | ||
| 5 | Unsanitary Condition | 630 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Request Large Bulky Item Collection | 2,044 |
| 2 | Heat/Hot Water | 684 | ||
| 3 | Illegal Parking | 678 | ||
| 4 | Noise - Residential | 603 | ||
| 5 | Noise - Commercial | 384 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heat/Hot Water | 1,433 |
| 2 | Illegal Parking | 1,092 | ||
| 3 | Blocked Driveway | 899 | ||
| 4 | Noise - Residential | 532 | ||
| 5 | Request Large Bulky Item Collection | 421 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heat/Hot Water | 891 |
| 2 | Illegal Parking | 633 | ||
| 3 | Blocked Driveway | 480 | ||
| 4 | Noise - Residential | 407 | ||
| 5 | Request Large Bulky Item Collection | 377 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Noise - Residential | 1,353 |
| 2 | Heat/Hot Water | 1,232 | ||
| 3 | Noise - Commercial | 1,017 | ||
| 4 | Illegal Parking | 795 | ||
| 5 | Request Large Bulky Item Collection | 746 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 471 |
| 2 | Illegal Parking | 269 | ||
| 3 | Homeless Person Assistance | 228 | ||
| 4 | Noise - Residential | 206 | ||
| 5 | Noise - Street/Sidewalk | 123 | ||
| Manhattan | Central Harlem | 1 | Heat/Hot Water | 2,989 |
| 2 | Noise - Residential | 1,603 | ||
| 3 | Noise - Street/Sidewalk | 717 | ||
| 4 | Unsanitary Condition | 678 | ||
| 5 | Illegal Parking | 442 | ||
| Manhattan | Chelsea, Clinton | 1 | Heat/Hot Water | 924 |
| 2 | Noise | 825 | ||
| 3 | Noise - Residential | 669 | ||
| 4 | Illegal Parking | 464 | ||
| 5 | Noise - Commercial | 364 | ||
| Manhattan | East Harlem | 1 | Heat/Hot Water | 1,590 |
| 2 | Noise - Residential | 1,488 | ||
| 3 | Illegal Parking | 347 | ||
| 4 | Unsanitary Condition | 341 | ||
| 5 | Noise - Street/Sidewalk | 251 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heat/Hot Water | 672 |
| 2 | Noise - Commercial | 579 | ||
| 3 | Noise - Residential | 555 | ||
| 4 | Noise | 459 | ||
| 5 | Noise - Street/Sidewalk | 347 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Heat/Hot Water | 1,554 |
| 2 | Noise - Residential | 1,522 | ||
| 3 | Noise - Commercial | 955 | ||
| 4 | Noise - Street/Sidewalk | 617 | ||
| 5 | For Hire Vehicle Complaint | 556 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heat/Hot Water | 2,946 |
| 2 | Noise - Residential | 1,374 | ||
| 3 | Unsanitary Condition | 482 | ||
| 4 | Paint/Plaster | 435 | ||
| 5 | Noise - Street/Sidewalk | 414 | ||
| Manhattan | Midtown Business District | 1 | Homeless Person Assistance | 963 |
| 2 | Noise | 566 | ||
| 3 | Taxi Complaint | 548 | ||
| 4 | Noise - Commercial | 432 | ||
| 5 | Noise - Street/Sidewalk | 395 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 167 |
| 2 | Noise - Residential | 79 | ||
| 3 | Paint/Plaster | 46 | ||
| 4 | Illegal Parking | 39 | ||
| 5 | Unsanitary Condition | 36 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heat/Hot Water | 844 |
| 2 | Noise - Residential | 634 | ||
| 3 | Noise | 624 | ||
| 4 | Homeless Person Assistance | 310 | ||
| 5 | Noise - Commercial | 282 | ||
| Manhattan | Upper East Side | 1 | Heat/Hot Water | 1,246 |
| 2 | Noise | 724 | ||
| 3 | Noise - Residential | 582 | ||
| 4 | Request Large Bulky Item Collection | 383 | ||
| 5 | Illegal Parking | 382 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heat/Hot Water | 5,014 |
| 2 | Noise - Residential | 3,168 | ||
| 3 | Noise - Street/Sidewalk | 1,423 | ||
| 4 | Paint/Plaster | 824 | ||
| 5 | Unsanitary Condition | 799 | ||
| Manhattan | West Side, Upper West Side | 1 | Heat/Hot Water | 1,857 |
| 2 | Noise - Residential | 1,055 | ||
| 3 | Noise | 902 | ||
| 4 | Homeless Person Assistance | 677 | ||
| 5 | Illegal Parking | 618 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Blocked Driveway | 1,487 |
| 2 | Heat/Hot Water | 1,363 | ||
| 3 | Illegal Parking | 1,276 | ||
| 4 | Noise - Residential | 941 | ||
| 5 | Noise - Commercial | 911 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Request Large Bulky Item Collection | 2,495 |
| 2 | Illegal Parking | 435 | ||
| 3 | Blocked Driveway | 406 | ||
| 4 | Street Condition | 338 | ||
| 5 | Damaged Tree | 333 | ||
| Queens | Elmhurst, South Corona | 1 | Heat/Hot Water | 2,344 |
| 2 | Blocked Driveway | 1,375 | ||
| 3 | Noise - Residential | 766 | ||
| 4 | Illegal Parking | 511 | ||
| 5 | Unsanitary Condition | 230 | ||
| Queens | Flushing, Bay Terrace | 1 | Blocked Driveway | 1,514 |
| 2 | Heat/Hot Water | 1,186 | ||
| 3 | Request Large Bulky Item Collection | 1,059 | ||
| 4 | Illegal Parking | 945 | ||
| 5 | Noise - Residential | 884 | ||
| Queens | Forest Hills, Rego Park | 1 | Heat/Hot Water | 803 |
| 2 | Blocked Driveway | 595 | ||
| 3 | Illegal Parking | 447 | ||
| 4 | Noise - Residential | 427 | ||
| 5 | Taxi Complaint | 360 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Noise - Residential | 808 |
| 2 | Illegal Parking | 783 | ||
| 3 | Blocked Driveway | 708 | ||
| 4 | Heat/Hot Water | 655 | ||
| 5 | Request Large Bulky Item Collection | 548 | ||
| Queens | Jackson Heights, North Corona | 1 | Blocked Driveway | 1,415 |
| 2 | Heat/Hot Water | 921 | ||
| 3 | Noise - Residential | 703 | ||
| 4 | Illegal Parking | 681 | ||
| 5 | Sidewalk Condition | 232 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heat/Hot Water | 1,539 |
| 2 | Blocked Driveway | 1,201 | ||
| 3 | Noise - Residential | 832 | ||
| 4 | Request Large Bulky Item Collection | 824 | ||
| 5 | Illegal Parking | 626 | ||
| Queens | Ozone Park, Howard Beach | 1 | Request Large Bulky Item Collection | 3,325 |
| 2 | Blocked Driveway | 1,097 | ||
| 3 | Illegal Parking | 733 | ||
| 4 | Noise - Residential | 640 | ||
| 5 | Heat/Hot Water | 552 | ||
| Queens | Queens Village, Rosedale | 1 | Request Large Bulky Item Collection | 736 |
| 2 | Illegal Parking | 585 | ||
| 3 | Blocked Driveway | 581 | ||
| 4 | Derelict Vehicle | 498 | ||
| 5 | Heat/Hot Water | 446 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Request Large Bulky Item Collection | 4,450 |
| 2 | Illegal Parking | 2,074 | ||
| 3 | Blocked Driveway | 1,440 | ||
| 4 | Noise - Residential | 918 | ||
| 5 | Heat/Hot Water | 893 | ||
| Queens | Sunnyside, Woodside | 1 | Heat/Hot Water | 872 |
| 2 | Blocked Driveway | 789 | ||
| 3 | Illegal Parking | 726 | ||
| 4 | Noise - Residential | 489 | ||
| 5 | Street Condition | 312 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heat/Hot Water | 926 |
| 2 | Noise - Residential | 502 | ||
| 3 | Request Large Bulky Item Collection | 366 | ||
| 4 | Unsanitary Condition | 353 | ||
| 5 | Illegal Parking | 254 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Blocked Driveway | 1,854 |
| 2 | Illegal Parking | 1,078 | ||
| 3 | Noise - Residential | 1,034 | ||
| 4 | Request Large Bulky Item Collection | 722 | ||
| 5 | Heat/Hot Water | 689 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Electronics Waste | 758 |
| 2 | Request Large Bulky Item Collection | 621 | ||
| 3 | Missed Collection (All Materials) | 516 | ||
| 4 | Street Condition | 464 | ||
| 5 | Illegal Parking | 458 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Electronics Waste | 999 |
| 2 | Missed Collection (All Materials) | 753 | ||
| 3 | Request Large Bulky Item Collection | 709 | ||
| 4 | Noise - Residential | 652 | ||
| 5 | Heat/Hot Water | 620 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Electronics Waste | 1,085 |
| 2 | Request Large Bulky Item Collection | 786 | ||
| 3 | Missed Collection (All Materials) | 587 | ||
| 4 | Illegal Parking | 562 | ||
| 5 | Water System | 536 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData