NYC 311 Open Data Quarterly Summary: 2016_Q1
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2016_Q1 contain a total of 593,539 service requests, consisting of 120,104 requests from the Bronx, 177,614 requests from Brooklyn, 131,438 requests from Manhattan, 127,195 requests from Queens, and 25,313 requests from Staten Island. The three most common complaint types were: Heat/Hot Water (n=103,986), Noise - Residential (n=46,284), and Blocked Driveway (n=27,203). City agencies with the highest number of service request assignments were: HPD (n=200,309), NYPD (n=134,061), and DOT (n=83,022). Overall, 72.9% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2016_Q1 | Number of Service Requests |
|---|---|
| Total | 593,539 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 120,104 |
| Brooklyn | 177,614 |
| Manhattan | 131,438 |
| Queens | 127,195 |
| Staten Island | 25,313 |
| Unspecified | 11,875 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| January | 209,347 |
| February | 196,678 |
| March | 187,514 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 65,764 |
| Monday | 91,954 |
| Tuesday | 102,164 |
| Wednesday | 94,768 |
| Thursday | 84,641 |
| Friday | 86,002 |
| Saturday | 68,246 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 199,378 |
| (Missing / Not Applicable) | 142,623 |
| Street/Sidewalk | 73,455 |
| Residential Building/House | 49,125 |
| Street | 44,672 |
| Sidewalk | 25,622 |
| Other | 20,633 |
| Store/Commercial | 7,328 |
| Nyc Street Address | 5,620 |
| Property Address | 5,398 |
| Club/Bar/Restaurant | 4,676 |
| Senior Address | 4,140 |
| 3+ Family Apt. Building | 3,336 |
| Restaurant/Bar/Deli/Bakery | 2,954 |
| Park | 2,481 |
| Mixed Use | 2,098 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 51,081 |
| Online | 127,482 |
| Other | 5,257 |
| Phone | 323,408 |
| Unknown | 86,311 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 200,309 |
| NYPD | 134,061 |
| DOT | 83,022 |
| DEP | 49,856 |
| DSNY | 38,548 |
| DOB | 22,494 |
| DPR | 14,420 |
| DOHMH | 13,353 |
| DOF | 11,516 |
| HRA | 6,333 |
| TLC | 6,097 |
| DHS | 5,791 |
| DCA | 4,128 |
| DFTA | 2,446 |
| DOE | 544 |
| EDC | 218 |
| NYCEM | 159 |
| 3-1-1 | 93 |
| DOITT | 85 |
| DORIS | 58 |
| DCP | 8 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 142,979 |
| Heat/Hot Water | 103,986 |
| Noise - Residential | 46,284 |
| Blocked Driveway | 27,203 |
| Street Condition | 27,016 |
| Illegal Parking | 25,995 |
| Street Light Condition | 24,114 |
| Unsanitary Condition | 18,689 |
| Water System | 17,442 |
| Paint/Plaster | 15,649 |
| Plumbing | 15,448 |
| Noise | 13,860 |
| Traffic Signal Condition | 11,404 |
| Noise - Commercial | 10,777 |
| Door/Window | 10,697 |
| General Construction/Plumbing | 9,738 |
| Water Leak | 9,193 |
| Sewer | 9,114 |
| Broken Muni Meter | 7,765 |
| Dirty Conditions | 7,009 |
| Electric | 6,876 |
| General | 6,796 |
| Sanitation Condition | 6,455 |
| Flooring/Stairs | 6,441 |
| Benefit Card Replacement | 6,333 |
| Rodent | 6,276 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heat/Hot Water | 6,087 |
| 2 | Noise - Residential | 1,884 | ||
| 3 | Paint/Plaster | 784 | ||
| 4 | Unsanitary Condition | 747 | ||
| 5 | Plumbing | 632 | ||
| Bronx | East Tremont, Belmont | 1 | Heat/Hot Water | 2,498 |
| 2 | Noise - Residential | 948 | ||
| 3 | Unsanitary Condition | 635 | ||
| 4 | Paint/Plaster | 482 | ||
| 5 | Plumbing | 478 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heat/Hot Water | 5,042 |
| 2 | Noise - Residential | 1,742 | ||
| 3 | Paint/Plaster | 889 | ||
| 4 | Unsanitary Condition | 861 | ||
| 5 | Plumbing | 765 | ||
| Bronx | Hunts Point, Longwood | 1 | Heat/Hot Water | 1,271 |
| 2 | Noise - Residential | 582 | ||
| 3 | Unsanitary Condition | 264 | ||
| 4 | Paint/Plaster | 222 | ||
| 5 | Plumbing | 189 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heat/Hot Water | 1,579 |
| 2 | Noise - Residential | 745 | ||
| 3 | Street Condition | 270 | ||
| 4 | Paint/Plaster | 259 | ||
| 5 | Unsanitary Condition | 221 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heat/Hot Water | 1,709 |
| 2 | Noise - Residential | 733 | ||
| 3 | Unsanitary Condition | 316 | ||
| 4 | Paint/Plaster | 284 | ||
| 5 | Plumbing | 282 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heat/Hot Water | 2,425 |
| 2 | Noise - Residential | 1,057 | ||
| 3 | Blocked Driveway | 557 | ||
| 4 | Street Light Condition | 386 | ||
| 5 | Illegal Parking | 335 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 2,165 |
| 2 | Noise - Residential | 717 | ||
| 3 | Street Condition | 418 | ||
| 4 | Paint/Plaster | 231 | ||
| 5 | Unsanitary Condition | 223 | ||
| Bronx | Soundview, Parkchester | 1 | Heat/Hot Water | 4,353 |
| 2 | Noise - Residential | 1,033 | ||
| 3 | Blocked Driveway | 610 | ||
| 4 | Unsanitary Condition | 478 | ||
| 5 | Plumbing | 412 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heat/Hot Water | 775 |
| 2 | Blocked Driveway | 407 | ||
| 3 | Illegal Parking | 392 | ||
| 4 | Street Light Condition | 387 | ||
| 5 | Noise - Residential | 375 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heat/Hot Water | 4,957 |
| 2 | Noise - Residential | 1,463 | ||
| 3 | Unsanitary Condition | 1,028 | ||
| 4 | Paint/Plaster | 888 | ||
| 5 | Plumbing | 775 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heat/Hot Water | 2,593 |
| 2 | Blocked Driveway | 1,094 | ||
| 3 | Noise - Residential | 868 | ||
| 4 | Unsanitary Condition | 530 | ||
| 5 | Plumbing | 489 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Illegal Parking | 1,154 |
| 2 | Heat/Hot Water | 913 | ||
| 3 | Blocked Driveway | 547 | ||
| 4 | Street Condition | 419 | ||
| 5 | Noise - Residential | 401 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heat/Hot Water | 2,289 |
| 2 | Noise - Residential | 1,187 | ||
| 3 | Unsanitary Condition | 639 | ||
| 4 | Illegal Parking | 617 | ||
| 5 | Plumbing | 520 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Heat/Hot Water | 1,637 |
| 2 | Illegal Parking | 980 | ||
| 3 | Blocked Driveway | 946 | ||
| 4 | Noise - Residential | 533 | ||
| 5 | Street Condition | 352 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Heat/Hot Water | 1,631 |
| 2 | Illegal Parking | 1,228 | ||
| 3 | Blocked Driveway | 850 | ||
| 4 | Street Condition | 594 | ||
| 5 | Noise - Residential | 464 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Noise - Residential | 669 |
| 2 | Heat/Hot Water | 661 | ||
| 3 | Noise | 545 | ||
| 4 | Illegal Parking | 470 | ||
| 5 | Street Condition | 468 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heat/Hot Water | 1,296 |
| 2 | Noise - Residential | 535 | ||
| 3 | Unsanitary Condition | 279 | ||
| 4 | Blocked Driveway | 250 | ||
| 5 | Street Condition | 243 | ||
| Brooklyn | Bushwick | 1 | Heat/Hot Water | 1,463 |
| 2 | Noise - Residential | 1,107 | ||
| 3 | Blocked Driveway | 505 | ||
| 4 | Noise - Commercial | 357 | ||
| 5 | Illegal Parking | 339 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Blocked Driveway | 1,108 |
| 2 | Illegal Parking | 785 | ||
| 3 | Heat/Hot Water | 773 | ||
| 4 | Street Condition | 599 | ||
| 5 | Derelict Vehicles | 519 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heat/Hot Water | 1,132 |
| 2 | Noise - Residential | 445 | ||
| 3 | Street Condition | 339 | ||
| 4 | Blocked Driveway | 288 | ||
| 5 | Illegal Parking | 228 | ||
| Brooklyn | Crown Heights North | 1 | Heat/Hot Water | 2,248 |
| 2 | Noise - Residential | 845 | ||
| 3 | Paint/Plaster | 413 | ||
| 4 | Unsanitary Condition | 396 | ||
| 5 | Noise - Commercial | 353 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heat/Hot Water | 3,488 |
| 2 | Noise - Residential | 881 | ||
| 3 | Paint/Plaster | 434 | ||
| 4 | Unsanitary Condition | 431 | ||
| 5 | Plumbing | 405 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heat/Hot Water | 3,839 |
| 2 | Noise - Residential | 947 | ||
| 3 | Blocked Driveway | 885 | ||
| 4 | Unsanitary Condition | 809 | ||
| 5 | Paint/Plaster | 701 | ||
| Brooklyn | East New York, Starrett City | 1 | Heat/Hot Water | 2,064 |
| 2 | Blocked Driveway | 961 | ||
| 3 | Noise - Residential | 899 | ||
| 4 | Unsanitary Condition | 618 | ||
| 5 | Paint/Plaster | 482 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heat/Hot Water | 3,304 |
| 2 | Noise - Residential | 1,109 | ||
| 3 | Blocked Driveway | 639 | ||
| 4 | Unsanitary Condition | 575 | ||
| 5 | Paint/Plaster | 505 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Illegal Parking | 576 |
| 2 | Heat/Hot Water | 465 | ||
| 3 | Noise - Commercial | 454 | ||
| 4 | Noise - Residential | 419 | ||
| 5 | Missed Collection (All Materials) | 376 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heat/Hot Water | 1,545 |
| 2 | Blocked Driveway | 793 | ||
| 3 | Illegal Parking | 684 | ||
| 4 | Street Condition | 613 | ||
| 5 | Noise - Residential | 563 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heat/Hot Water | 783 |
| 2 | Illegal Parking | 529 | ||
| 3 | Street Condition | 409 | ||
| 4 | Street Light Condition | 369 | ||
| 5 | Blocked Driveway | 350 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Heat/Hot Water | 1,199 |
| 2 | Noise - Residential | 1,070 | ||
| 3 | Noise | 720 | ||
| 4 | Noise - Commercial | 661 | ||
| 5 | Illegal Parking | 564 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 655 |
| 2 | Homeless Person Assistance | 366 | ||
| 3 | Street Condition | 214 | ||
| 4 | Illegal Parking | 185 | ||
| 5 | Water System | 146 | ||
| Manhattan | Central Harlem | 1 | Heat/Hot Water | 2,699 |
| 2 | Noise - Residential | 1,776 | ||
| 3 | Unsanitary Condition | 434 | ||
| 4 | Plumbing | 393 | ||
| 5 | Paint/Plaster | 378 | ||
| Manhattan | Chelsea, Clinton | 1 | Heat/Hot Water | 1,615 |
| 2 | Noise | 1,016 | ||
| 3 | Noise - Residential | 707 | ||
| 4 | Broken Muni Meter | 684 | ||
| 5 | Homeless Person Assistance | 555 | ||
| Manhattan | East Harlem | 1 | Heat/Hot Water | 1,616 |
| 2 | Noise - Residential | 1,086 | ||
| 3 | Unsanitary Condition | 343 | ||
| 4 | Paint/Plaster | 302 | ||
| 5 | Noise - Commercial | 264 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heat/Hot Water | 823 |
| 2 | Noise | 640 | ||
| 3 | Noise - Commercial | 463 | ||
| 4 | Noise - Residential | 461 | ||
| 5 | Broken Muni Meter | 436 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Noise - Residential | 1,581 |
| 2 | Heat/Hot Water | 1,563 | ||
| 3 | Noise - Commercial | 1,063 | ||
| 4 | Noise | 560 | ||
| 5 | Illegal Parking | 474 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heat/Hot Water | 3,173 |
| 2 | Noise - Residential | 1,552 | ||
| 3 | Unsanitary Condition | 553 | ||
| 4 | Paint/Plaster | 538 | ||
| 5 | Plumbing | 469 | ||
| Manhattan | Midtown Business District | 1 | Homeless Person Assistance | 1,452 |
| 2 | Noise | 905 | ||
| 3 | Broken Muni Meter | 609 | ||
| 4 | Taxi Complaint | 493 | ||
| 5 | Street Condition | 481 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heat/Hot Water | 133 |
| 2 | Noise - Residential | 51 | ||
| 3 | Plumbing | 30 | ||
| 4 | Paint/Plaster | 23 | ||
| 5 | Unsanitary Condition | 23 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heat/Hot Water | 1,006 |
| 2 | Noise | 802 | ||
| 3 | Noise - Residential | 495 | ||
| 4 | Street Condition | 310 | ||
| 5 | Water System | 291 | ||
| Manhattan | Upper East Side | 1 | Heat/Hot Water | 1,230 |
| 2 | Noise | 1,035 | ||
| 3 | Noise - Residential | 691 | ||
| 4 | Street Condition | 579 | ||
| 5 | Broken Muni Meter | 473 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heat/Hot Water | 6,578 |
| 2 | Noise - Residential | 3,018 | ||
| 3 | Water System | 2,145 | ||
| 4 | Paint/Plaster | 1,080 | ||
| 5 | Plumbing | 930 | ||
| Manhattan | West Side, Upper West Side | 1 | Heat/Hot Water | 2,035 |
| 2 | Noise - Residential | 795 | ||
| 3 | Noise | 727 | ||
| 4 | Homeless Person Assistance | 703 | ||
| 5 | Street Condition | 419 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Heat/Hot Water | 1,246 |
| 2 | Noise - Residential | 1,177 | ||
| 3 | Blocked Driveway | 1,099 | ||
| 4 | Illegal Parking | 667 | ||
| 5 | Street Condition | 655 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Street Condition | 683 |
| 2 | Water System | 461 | ||
| 3 | Illegal Parking | 435 | ||
| 4 | Street Light Condition | 403 | ||
| 5 | Damaged Tree | 259 | ||
| Queens | Elmhurst, South Corona | 1 | Heat/Hot Water | 2,468 |
| 2 | Blocked Driveway | 962 | ||
| 3 | Noise - Residential | 560 | ||
| 4 | Illegal Parking | 318 | ||
| 5 | Street Condition | 299 | ||
| Queens | Flushing, Bay Terrace | 1 | Blocked Driveway | 1,221 |
| 2 | Heat/Hot Water | 1,207 | ||
| 3 | Street Condition | 950 | ||
| 4 | Illegal Parking | 841 | ||
| 5 | Street Light Condition | 572 | ||
| Queens | Forest Hills, Rego Park | 1 | Heat/Hot Water | 970 |
| 2 | Noise - Residential | 460 | ||
| 3 | Blocked Driveway | 394 | ||
| 4 | Street Condition | 342 | ||
| 5 | Water System | 278 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Heat/Hot Water | 715 |
| 2 | Street Condition | 601 | ||
| 3 | Noise - Residential | 580 | ||
| 4 | Blocked Driveway | 532 | ||
| 5 | Illegal Parking | 385 | ||
| Queens | Jackson Heights, North Corona | 1 | Blocked Driveway | 1,110 |
| 2 | Heat/Hot Water | 901 | ||
| 3 | Noise - Residential | 634 | ||
| 4 | Illegal Parking | 415 | ||
| 5 | Street Light Condition | 358 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heat/Hot Water | 1,310 |
| 2 | Blocked Driveway | 975 | ||
| 3 | Sewer | 743 | ||
| 4 | Street Condition | 686 | ||
| 5 | Water System | 644 | ||
| Queens | Ozone Park, Howard Beach | 1 | Blocked Driveway | 900 |
| 2 | Street Condition | 654 | ||
| 3 | Missed Collection (All Materials) | 463 | ||
| 4 | Illegal Parking | 438 | ||
| 5 | Heat/Hot Water | 378 | ||
| Queens | Queens Village, Rosedale | 1 | Street Condition | 916 |
| 2 | Street Light Condition | 550 | ||
| 3 | Water System | 549 | ||
| 4 | Blocked Driveway | 497 | ||
| 5 | Heat/Hot Water | 407 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Illegal Parking | 1,606 |
| 2 | Blocked Driveway | 1,006 | ||
| 3 | Heat/Hot Water | 709 | ||
| 4 | Noise - Residential | 581 | ||
| 5 | Street Condition | 567 | ||
| Queens | Sunnyside, Woodside | 1 | Heat/Hot Water | 876 |
| 2 | Blocked Driveway | 560 | ||
| 3 | Street Condition | 508 | ||
| 4 | Illegal Parking | 481 | ||
| 5 | Noise - Residential | 457 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heat/Hot Water | 1,264 |
| 2 | Noise - Residential | 562 | ||
| 3 | Sewer | 492 | ||
| 4 | Street Condition | 404 | ||
| 5 | Street Light Condition | 322 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Blocked Driveway | 1,326 |
| 2 | Heat/Hot Water | 853 | ||
| 3 | Illegal Parking | 688 | ||
| 4 | Noise - Residential | 639 | ||
| 5 | Street Condition | 483 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Street Condition | 1,169 |
| 2 | Street Light Condition | 477 | ||
| 3 | Illegal Parking | 447 | ||
| 4 | Water System | 426 | ||
| 5 | Sewer | 311 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Street Condition | 1,053 |
| 2 | Heat/Hot Water | 747 | ||
| 3 | Noise - Residential | 668 | ||
| 4 | Water System | 637 | ||
| 5 | Illegal Parking | 555 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Street Condition | 1,279 |
| 2 | Illegal Parking | 612 | ||
| 3 | Street Light Condition | 532 | ||
| 4 | Water System | 452 | ||
| 5 | Posting Advertisement | 404 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData