NYC 311 Open Data Quarterly Summary: 2014_Q1
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2014_Q1 contain a total of 556,107 service requests, consisting of 117,620 requests from the Bronx, 172,637 requests from Brooklyn, 108,344 requests from Manhattan, 119,883 requests from Queens, and 27,985 requests from Staten Island. The three most common complaint types were: Heating (n=97,597), Street Condition (n=39,046), and Noise - Residential (n=37,189). City agencies with the highest number of service request assignments were: HPD (n=215,325), DOT (n=95,624), and NYPD (n=89,815). Overall, 78.4% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2014_Q1 | Number of Service Requests |
|---|---|
| Total | 556,107 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 117,620 |
| Brooklyn | 172,637 |
| Manhattan | 108,344 |
| Queens | 119,883 |
| Staten Island | 27,985 |
| Unspecified | 9,638 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| January | 210,154 |
| February | 177,924 |
| March | 168,029 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 58,357 |
| Monday | 78,624 |
| Tuesday | 86,500 |
| Wednesday | 90,697 |
| Thursday | 93,114 |
| Friday | 85,342 |
| Saturday | 63,473 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 215,446 |
| (Missing / Not Applicable) | 138,678 |
| Street/Sidewalk | 42,373 |
| Residential Building/House | 39,248 |
| Street | 37,901 |
| Sidewalk | 29,752 |
| Other | 21,270 |
| Property Address | 5,133 |
| Highway | 4,724 |
| Club/Bar/Restaurant | 4,682 |
| Senior Address | 3,928 |
| N/A | 3,157 |
| Nyc Street Address | 3,031 |
| Store/Commercial | 2,681 |
| 3+ Family Apt. Building | 2,150 |
| Restaurant/Bar/Deli/Bakery | 1,953 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 9,991 |
| Online | 103,648 |
| Other | 5,905 |
| Phone | 331,814 |
| Unknown | 104,749 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 215,325 |
| DOT | 95,624 |
| NYPD | 89,815 |
| DSNY | 41,778 |
| DEP | 37,777 |
| DOB | 25,651 |
| DOF | 13,634 |
| DOHMH | 10,429 |
| DPR | 9,747 |
| TLC | 4,772 |
| DCA | 4,633 |
| HRA | 3,351 |
| DFTA | 2,189 |
| DOE | 499 |
| DHS | 315 |
| NYCEM | 221 |
| EDC | 195 |
| DOITT | 94 |
| 3-1-1 | 58 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 120,107 |
| Heating | 97,597 |
| Street Condition | 39,046 |
| Noise - Residential | 37,189 |
| Plumbing | 26,550 |
| Street Light Condition | 21,569 |
| Blocked Driveway | 19,849 |
| General Construction | 15,885 |
| Water System | 14,788 |
| Snow | 14,602 |
| Traffic Signal Condition | 14,346 |
| Heat/Hot Water | 13,835 |
| Illegal Parking | 13,009 |
| Paint - Plaster | 12,116 |
| Paint/Plaster | 10,174 |
| General | 9,582 |
| Noise | 9,275 |
| General Construction/Plumbing | 9,247 |
| Electric | 9,026 |
| Nonconst | 8,938 |
| Sewer | 8,127 |
| Noise - Commercial | 6,876 |
| Dirty Conditions | 6,623 |
| Building/Use | 6,158 |
| Broken Muni Meter | 5,912 |
| Missed Collection (All Materials) | 5,681 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heating | 4,298 |
| 2 | Noise - Residential | 1,669 | ||
| 3 | Heat/Hot Water | 807 | ||
| 4 | Plumbing | 755 | ||
| 5 | General Construction | 566 | ||
| Bronx | East Tremont, Belmont | 1 | Heating | 1,911 |
| 2 | Noise - Residential | 668 | ||
| 3 | Plumbing | 468 | ||
| 4 | General Construction | 316 | ||
| 5 | Heat/Hot Water | 292 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heating | 4,105 |
| 2 | Noise - Residential | 1,298 | ||
| 3 | Plumbing | 866 | ||
| 4 | Heat/Hot Water | 648 | ||
| 5 | General Construction | 588 | ||
| Bronx | Hunts Point, Longwood | 1 | Heating | 900 |
| 2 | Noise - Residential | 458 | ||
| 3 | Plumbing | 248 | ||
| 4 | General Construction | 200 | ||
| 5 | Street Light Condition | 142 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heating | 1,416 |
| 2 | Noise - Residential | 744 | ||
| 3 | Plumbing | 270 | ||
| 4 | General Construction | 169 | ||
| 5 | Paint - Plaster | 136 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heating | 1,501 |
| 2 | Noise - Residential | 654 | ||
| 3 | Plumbing | 317 | ||
| 4 | Heat/Hot Water | 231 | ||
| 5 | General Construction | 213 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heating | 2,028 |
| 2 | Noise - Residential | 664 | ||
| 3 | Blocked Driveway | 428 | ||
| 4 | Heat/Hot Water | 382 | ||
| 5 | Plumbing | 319 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heating | 5,232 |
| 2 | Noise - Residential | 543 | ||
| 3 | Heat/Hot Water | 523 | ||
| 4 | Street Condition | 345 | ||
| 5 | Plumbing | 237 | ||
| Bronx | Soundview, Parkchester | 1 | Heating | 2,178 |
| 2 | Noise - Residential | 818 | ||
| 3 | Heat/Hot Water | 502 | ||
| 4 | Blocked Driveway | 448 | ||
| 5 | Plumbing | 428 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heating | 564 |
| 2 | Snow | 419 | ||
| 3 | Street Light Condition | 334 | ||
| 4 | Blocked Driveway | 330 | ||
| 5 | Illegal Parking | 306 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heating | 3,859 |
| 2 | Noise - Residential | 1,276 | ||
| 3 | Plumbing | 869 | ||
| 4 | General Construction | 693 | ||
| 5 | Heat/Hot Water | 600 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heating | 2,174 |
| 2 | Noise - Residential | 918 | ||
| 3 | Blocked Driveway | 870 | ||
| 4 | Plumbing | 540 | ||
| 5 | Snow | 526 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Heating | 673 |
| 2 | Snow | 355 | ||
| 3 | Noise - Residential | 341 | ||
| 4 | Illegal Parking | 339 | ||
| 5 | Blocked Driveway | 314 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heating | 1,939 |
| 2 | Noise - Residential | 1,029 | ||
| 3 | Plumbing | 728 | ||
| 4 | General Construction | 407 | ||
| 5 | Water System | 348 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Heating | 1,361 |
| 2 | Blocked Driveway | 763 | ||
| 3 | Illegal Parking | 539 | ||
| 4 | Noise - Residential | 347 | ||
| 5 | Snow | 257 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Heating | 978 |
| 2 | Illegal Parking | 611 | ||
| 3 | Blocked Driveway | 596 | ||
| 4 | Noise - Residential | 381 | ||
| 5 | Traffic Signal Condition | 370 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Noise - Residential | 573 |
| 2 | Heating | 511 | ||
| 3 | Traffic Signal Condition | 341 | ||
| 4 | Noise | 313 | ||
| 5 | Water System | 289 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heating | 1,046 |
| 2 | Plumbing | 376 | ||
| 3 | Noise - Residential | 371 | ||
| 4 | General Construction | 235 | ||
| 5 | Heat/Hot Water | 185 | ||
| Brooklyn | Bushwick | 1 | Heating | 1,167 |
| 2 | Noise - Residential | 689 | ||
| 3 | Plumbing | 503 | ||
| 4 | General Construction | 339 | ||
| 5 | Blocked Driveway | 289 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Blocked Driveway | 851 |
| 2 | Heating | 796 | ||
| 3 | Water System | 419 | ||
| 4 | Noise - Residential | 395 | ||
| 5 | Snow | 350 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heating | 951 |
| 2 | Noise - Residential | 426 | ||
| 3 | Blocked Driveway | 178 | ||
| 4 | Plumbing | 162 | ||
| 5 | Water System | 135 | ||
| Brooklyn | Crown Heights North | 1 | Heating | 2,322 |
| 2 | Noise - Residential | 788 | ||
| 3 | Plumbing | 584 | ||
| 4 | Heat/Hot Water | 340 | ||
| 5 | General Construction | 330 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heating | 2,790 |
| 2 | Plumbing | 759 | ||
| 3 | Noise - Residential | 745 | ||
| 4 | General Construction | 392 | ||
| 5 | Heat/Hot Water | 354 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heating | 3,199 |
| 2 | Plumbing | 784 | ||
| 3 | Noise - Residential | 676 | ||
| 4 | General Construction | 557 | ||
| 5 | Heat/Hot Water | 535 | ||
| Brooklyn | East New York, Starrett City | 1 | Heating | 1,551 |
| 2 | Noise - Residential | 655 | ||
| 3 | Plumbing | 649 | ||
| 4 | Blocked Driveway | 523 | ||
| 5 | General Construction | 332 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heating | 2,998 |
| 2 | Noise - Residential | 1,062 | ||
| 3 | Plumbing | 746 | ||
| 4 | General Construction | 571 | ||
| 5 | Blocked Driveway | 540 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Heating | 363 |
| 2 | Noise - Residential | 340 | ||
| 3 | Illegal Parking | 308 | ||
| 4 | Snow | 293 | ||
| 5 | Street Light Condition | 283 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heating | 1,155 |
| 2 | Blocked Driveway | 594 | ||
| 3 | Snow | 590 | ||
| 4 | Illegal Parking | 465 | ||
| 5 | Noise - Residential | 463 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heating | 723 |
| 2 | Traffic Signal Condition | 356 | ||
| 3 | Blocked Driveway | 341 | ||
| 4 | Noise - Residential | 264 | ||
| 5 | Street Light Condition | 249 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Noise - Residential | 1,051 |
| 2 | Heating | 808 | ||
| 3 | Noise - Commercial | 466 | ||
| 4 | Noise | 410 | ||
| 5 | Graffiti | 385 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 598 |
| 2 | Noise - Residential | 126 | ||
| 3 | Water System | 117 | ||
| 4 | Heating | 101 | ||
| 5 | Taxi Complaint | 87 | ||
| Manhattan | Central Harlem | 1 | Heating | 2,721 |
| 2 | Noise - Residential | 1,845 | ||
| 3 | Plumbing | 581 | ||
| 4 | Heat/Hot Water | 401 | ||
| 5 | Paint/Plaster | 283 | ||
| Manhattan | Chelsea, Clinton | 1 | Heating | 696 |
| 2 | Noise | 691 | ||
| 3 | Noise - Residential | 375 | ||
| 4 | Taxi Complaint | 367 | ||
| 5 | Broken Muni Meter | 302 | ||
| Manhattan | East Harlem | 1 | Heating | 1,091 |
| 2 | Noise - Residential | 1,040 | ||
| 3 | Plumbing | 307 | ||
| 4 | General Construction | 174 | ||
| 5 | Heat/Hot Water | 165 | ||
| Manhattan | Greenwich Village, Soho | 1 | Noise | 657 |
| 2 | Heating | 611 | ||
| 3 | Noise - Commercial | 447 | ||
| 4 | Noise - Residential | 356 | ||
| 5 | Taxi Complaint | 284 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Noise - Residential | 1,138 |
| 2 | Heating | 1,058 | ||
| 3 | Noise - Commercial | 763 | ||
| 4 | Noise | 501 | ||
| 5 | Plumbing | 287 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heating | 2,505 |
| 2 | Noise - Residential | 1,228 | ||
| 3 | Plumbing | 559 | ||
| 4 | Heat/Hot Water | 469 | ||
| 5 | Paint/Plaster | 361 | ||
| Manhattan | Midtown Business District | 1 | Broken Muni Meter | 730 |
| 2 | Taxi Complaint | 560 | ||
| 3 | Noise | 525 | ||
| 4 | Water System | 336 | ||
| 5 | Consumer Complaint | 327 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heating | 168 |
| 2 | Plumbing | 89 | ||
| 3 | General | 52 | ||
| 4 | Heat/Hot Water | 35 | ||
| 5 | Paint/Plaster | 27 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heating | 750 |
| 2 | Noise | 618 | ||
| 3 | Noise - Residential | 415 | ||
| 4 | Broken Muni Meter | 365 | ||
| 5 | Plumbing | 253 | ||
| Manhattan | Upper East Side | 1 | Heating | 956 |
| 2 | Noise | 584 | ||
| 3 | Noise - Residential | 560 | ||
| 4 | Broken Muni Meter | 380 | ||
| 5 | Plumbing | 339 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heating | 5,288 |
| 2 | Noise - Residential | 2,191 | ||
| 3 | Plumbing | 1,050 | ||
| 4 | Heat/Hot Water | 1,041 | ||
| 5 | Paint/Plaster | 667 | ||
| Manhattan | West Side, Upper West Side | 1 | Heating | 1,347 |
| 2 | Noise - Residential | 858 | ||
| 3 | Noise | 548 | ||
| 4 | Broken Muni Meter | 464 | ||
| 5 | Plumbing | 282 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Blocked Driveway | 969 |
| 2 | Heating | 867 | ||
| 3 | Noise - Residential | 824 | ||
| 4 | Illegal Parking | 444 | ||
| 5 | Snow | 413 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Water System | 422 |
| 2 | Street Light Condition | 319 | ||
| 3 | Snow | 310 | ||
| 4 | Blocked Driveway | 262 | ||
| 5 | Illegal Parking | 226 | ||
| Queens | Elmhurst, South Corona | 1 | Heating | 896 |
| 2 | Blocked Driveway | 750 | ||
| 3 | Noise - Residential | 405 | ||
| 4 | Water System | 240 | ||
| 5 | Plumbing | 193 | ||
| Queens | Flushing, Bay Terrace | 1 | Blocked Driveway | 839 |
| 2 | Heating | 755 | ||
| 3 | Snow | 547 | ||
| 4 | Illegal Parking | 474 | ||
| 5 | Street Light Condition | 458 | ||
| Queens | Forest Hills, Rego Park | 1 | Heating | 637 |
| 2 | Noise - Residential | 374 | ||
| 3 | Blocked Driveway | 318 | ||
| 4 | Snow | 280 | ||
| 5 | Street Light Condition | 214 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Heating | 709 |
| 2 | Noise - Residential | 474 | ||
| 3 | Blocked Driveway | 419 | ||
| 4 | Snow | 380 | ||
| 5 | Illegal Parking | 273 | ||
| Queens | Jackson Heights, North Corona | 1 | Blocked Driveway | 779 |
| 2 | Heating | 677 | ||
| 3 | Noise - Residential | 580 | ||
| 4 | Illegal Parking | 228 | ||
| 5 | Traffic Signal Condition | 201 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heating | 1,206 |
| 2 | Sewer | 644 | ||
| 3 | Blocked Driveway | 620 | ||
| 4 | Water System | 545 | ||
| 5 | Snow | 442 | ||
| Queens | Ozone Park, Howard Beach | 1 | Blocked Driveway | 613 |
| 2 | Building/Use | 319 | ||
| 3 | Sewer | 295 | ||
| 4 | Illegal Parking | 264 | ||
| 5 | Water System | 262 | ||
| Queens | Queens Village, Rosedale | 1 | Water System | 601 |
| 2 | Street Light Condition | 535 | ||
| 3 | Sewer | 461 | ||
| 4 | Heating | 383 | ||
| 5 | Blocked Driveway | 353 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Blocked Driveway | 778 |
| 2 | Illegal Parking | 686 | ||
| 3 | Heating | 567 | ||
| 4 | Snow | 404 | ||
| 5 | Noise - Residential | 396 | ||
| Queens | Sunnyside, Woodside | 1 | Heating | 805 |
| 2 | Blocked Driveway | 464 | ||
| 3 | Noise - Residential | 410 | ||
| 4 | Traffic Signal Condition | 260 | ||
| 5 | Snow | 251 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heating | 547 |
| 2 | Noise - Residential | 341 | ||
| 3 | Water System | 315 | ||
| 4 | Sewer | 277 | ||
| 5 | Plumbing | 261 | ||
| Queens | Woodhaven, Richmond Hill | 1 | General Construction/Plumbing | 2,048 |
| 2 | Special Projects Inspection Team (Spit) | 1,406 | ||
| 3 | Building/Use | 1,100 | ||
| 4 | Blocked Driveway | 896 | ||
| 5 | Heating | 700 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Water System | 840 |
| 2 | Snow | 637 | ||
| 3 | Missed Collection (All Materials) | 428 | ||
| 4 | Sewer | 343 | ||
| 5 | Illegal Parking | 256 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Snow | 720 |
| 2 | Water System | 658 | ||
| 3 | Missed Collection (All Materials) | 617 | ||
| 4 | Noise - Residential | 491 | ||
| 5 | Heating | 445 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Snow | 663 |
| 2 | Missed Collection (All Materials) | 606 | ||
| 3 | Water System | 563 | ||
| 4 | Illegal Parking | 468 | ||
| 5 | Street Condition | 376 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData