NYC 311 Open Data Quarterly Summary: 2013_Q4
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2013_Q4 contain a total of 456,240 service requests, consisting of 94,440 requests from the Bronx, 141,756 requests from Brooklyn, 99,722 requests from Manhattan, 94,685 requests from Queens, and 18,178 requests from Staten Island. The three most common complaint types were: Heating (n=81,725), Noise - Residential (n=36,367), and General Construction (n=25,743). City agencies with the highest number of service request assignments were: HPD (n=172,777), NYPD (n=85,329), and DOT (n=66,942). Overall, 78.1% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2013_Q4 | Number of Service Requests |
|---|---|
| Total | 456,240 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 94,440 |
| Brooklyn | 141,756 |
| Manhattan | 99,722 |
| Queens | 94,685 |
| Staten Island | 18,178 |
| Unspecified | 7,459 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| October | 149,941 |
| November | 155,233 |
| December | 151,066 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 46,869 |
| Monday | 74,946 |
| Tuesday | 76,070 |
| Wednesday | 73,187 |
| Thursday | 71,545 |
| Friday | 67,562 |
| Saturday | 46,061 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 172,217 |
| (Missing / Not Applicable) | 104,135 |
| Street/Sidewalk | 39,005 |
| Street | 38,500 |
| Residential Building/House | 37,422 |
| Sidewalk | 20,409 |
| Other | 18,438 |
| Club/Bar/Restaurant | 5,462 |
| Property Address | 4,063 |
| Senior Address | 3,810 |
| N/A | 2,861 |
| Store/Commercial | 2,737 |
| 3+ Family Apt. Building | 2,020 |
| Restaurant/Bar/Deli/Bakery | 1,862 |
| Park | 1,778 |
| Co-Op Unit | 1,521 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Mobile | 6,224 |
| Online | 63,547 |
| Other | 9,745 |
| Phone | 304,304 |
| Unknown | 72,420 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 172,777 |
| NYPD | 85,329 |
| DOT | 66,942 |
| DEP | 29,497 |
| DSNY | 26,676 |
| DOB | 22,858 |
| DPR | 15,058 |
| DOF | 12,664 |
| DOHMH | 9,939 |
| TLC | 4,860 |
| DCA | 4,725 |
| DFTA | 2,011 |
| HRA | 1,603 |
| NYCEM | 336 |
| DOE | 306 |
| DHS | 242 |
| EDC | 232 |
| DOITT | 107 |
| 3-1-1 | 78 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 88,947 |
| Heating | 81,725 |
| Noise - Residential | 36,367 |
| General Construction | 25,743 |
| Street Light Condition | 23,792 |
| Plumbing | 21,729 |
| Paint - Plaster | 18,101 |
| Blocked Driveway | 16,510 |
| Street Condition | 12,650 |
| Traffic Signal Condition | 12,553 |
| Nonconst | 12,486 |
| Illegal Parking | 10,945 |
| Noise | 10,337 |
| Water System | 8,717 |
| Electric | 8,431 |
| General Construction/Plumbing | 8,426 |
| Dirty Conditions | 7,988 |
| Noise - Commercial | 7,755 |
| Broken Muni Meter | 7,750 |
| Building/Use | 6,652 |
| Sewer | 6,106 |
| Sanitation Condition | 5,258 |
| Noise - Street/Sidewalk | 4,557 |
| Rodent | 4,379 |
| Consumer Complaint | 4,252 |
| Sidewalk Condition | 4,084 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heating | 4,871 |
| 2 | Noise - Residential | 1,494 | ||
| 3 | General Construction | 976 | ||
| 4 | Plumbing | 738 | ||
| 5 | Paint - Plaster | 727 | ||
| Bronx | East Tremont, Belmont | 1 | Heating | 1,796 |
| 2 | Noise - Residential | 681 | ||
| 3 | General Construction | 635 | ||
| 4 | Plumbing | 530 | ||
| 5 | Paint - Plaster | 489 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heating | 4,223 |
| 2 | Noise - Residential | 1,124 | ||
| 3 | General Construction | 905 | ||
| 4 | Paint - Plaster | 761 | ||
| 5 | Plumbing | 724 | ||
| Bronx | Hunts Point, Longwood | 1 | Heating | 944 |
| 2 | Noise - Residential | 402 | ||
| 3 | General Construction | 254 | ||
| 4 | Plumbing | 188 | ||
| 5 | Paint - Plaster | 159 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heating | 1,114 |
| 2 | Noise - Residential | 729 | ||
| 3 | General Construction | 387 | ||
| 4 | Plumbing | 321 | ||
| 5 | Paint - Plaster | 300 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heating | 1,333 |
| 2 | Noise - Residential | 524 | ||
| 3 | General Construction | 510 | ||
| 4 | Paint - Plaster | 282 | ||
| 5 | Plumbing | 274 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heating | 2,034 |
| 2 | Noise - Residential | 612 | ||
| 3 | General Construction | 368 | ||
| 4 | Paint - Plaster | 295 | ||
| 5 | Blocked Driveway | 292 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heating | 2,721 |
| 2 | Noise - Residential | 575 | ||
| 3 | General Construction | 364 | ||
| 4 | Plumbing | 320 | ||
| 5 | Paint - Plaster | 244 | ||
| Bronx | Soundview, Parkchester | 1 | Heating | 2,505 |
| 2 | Noise - Residential | 828 | ||
| 3 | General Construction | 637 | ||
| 4 | Plumbing | 514 | ||
| 5 | Paint - Plaster | 436 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heating | 603 |
| 2 | Dirty Conditions | 442 | ||
| 3 | Street Light Condition | 391 | ||
| 4 | Illegal Parking | 370 | ||
| 5 | Blocked Driveway | 266 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heating | 4,066 |
| 2 | Noise - Residential | 1,122 | ||
| 3 | General Construction | 941 | ||
| 4 | Plumbing | 780 | ||
| 5 | Paint - Plaster | 700 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heating | 2,317 |
| 2 | Noise - Residential | 910 | ||
| 3 | General Construction | 704 | ||
| 4 | Plumbing | 551 | ||
| 5 | Blocked Driveway | 509 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Heating | 691 |
| 2 | Blocked Driveway | 345 | ||
| 3 | Noise - Residential | 309 | ||
| 4 | Illegal Parking | 270 | ||
| 5 | Water System | 184 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heating | 1,985 |
| 2 | General Construction | 898 | ||
| 3 | Noise - Residential | 844 | ||
| 4 | Plumbing | 692 | ||
| 5 | Paint - Plaster | 558 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Heating | 1,221 |
| 2 | Blocked Driveway | 633 | ||
| 3 | Illegal Parking | 428 | ||
| 4 | General Construction | 336 | ||
| 5 | Noise - Residential | 311 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Heating | 960 |
| 2 | Blocked Driveway | 580 | ||
| 3 | Illegal Parking | 458 | ||
| 4 | Traffic Signal Condition | 377 | ||
| 5 | Noise - Residential | 364 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Heating | 629 |
| 2 | Noise - Residential | 621 | ||
| 3 | Noise | 337 | ||
| 4 | Blocked Driveway | 277 | ||
| 5 | Traffic Signal Condition | 257 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heating | 1,047 |
| 2 | General Construction | 463 | ||
| 3 | Plumbing | 386 | ||
| 4 | Noise - Residential | 370 | ||
| 5 | Paint - Plaster | 269 | ||
| Brooklyn | Bushwick | 1 | Heating | 1,268 |
| 2 | General Construction | 711 | ||
| 3 | Noise - Residential | 650 | ||
| 4 | Plumbing | 526 | ||
| 5 | Paint - Plaster | 404 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Heating | 775 |
| 2 | Blocked Driveway | 598 | ||
| 3 | Noise - Residential | 379 | ||
| 4 | Illegal Parking | 290 | ||
| 5 | General Construction | 252 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heating | 600 |
| 2 | Noise - Residential | 298 | ||
| 3 | General Construction | 188 | ||
| 4 | Plumbing | 161 | ||
| 5 | Paint - Plaster | 126 | ||
| Brooklyn | Crown Heights North | 1 | Heating | 2,270 |
| 2 | Noise - Residential | 890 | ||
| 3 | General Construction | 876 | ||
| 4 | Plumbing | 695 | ||
| 5 | Paint - Plaster | 603 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heating | 2,518 |
| 2 | General Construction | 887 | ||
| 3 | Noise - Residential | 725 | ||
| 4 | Plumbing | 653 | ||
| 5 | Paint - Plaster | 642 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heating | 2,984 |
| 2 | General Construction | 1,212 | ||
| 3 | Plumbing | 1,008 | ||
| 4 | Paint - Plaster | 878 | ||
| 5 | Noise - Residential | 845 | ||
| Brooklyn | East New York, Starrett City | 1 | Heating | 1,586 |
| 2 | General Construction | 843 | ||
| 3 | Noise - Residential | 736 | ||
| 4 | Plumbing | 646 | ||
| 5 | Paint - Plaster | 538 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heating | 2,604 |
| 2 | General Construction | 1,101 | ||
| 3 | Noise - Residential | 889 | ||
| 4 | Paint - Plaster | 826 | ||
| 5 | Plumbing | 798 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Heating | 547 |
| 2 | Illegal Parking | 383 | ||
| 3 | Noise - Residential | 326 | ||
| 4 | Street Light Condition | 315 | ||
| 5 | Noise | 241 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heating | 975 |
| 2 | Blocked Driveway | 469 | ||
| 3 | Noise - Residential | 399 | ||
| 4 | Illegal Parking | 355 | ||
| 5 | General Construction | 269 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heating | 719 |
| 2 | New Tree Request | 389 | ||
| 3 | Street Light Condition | 340 | ||
| 4 | Blocked Driveway | 287 | ||
| 5 | Noise - Residential | 252 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Heating | 993 |
| 2 | Noise - Residential | 794 | ||
| 3 | Noise - Commercial | 593 | ||
| 4 | Noise | 457 | ||
| 5 | Traffic Signal Condition | 390 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 849 |
| 2 | Broken Muni Meter | 126 | ||
| 3 | Noise - Residential | 108 | ||
| 4 | Taxi Complaint | 108 | ||
| 5 | Water System | 102 | ||
| Manhattan | Central Harlem | 1 | Heating | 2,530 |
| 2 | Noise - Residential | 1,654 | ||
| 3 | Plumbing | 459 | ||
| 4 | General Construction | 438 | ||
| 5 | Paint - Plaster | 346 | ||
| Manhattan | Chelsea, Clinton | 1 | Heating | 759 |
| 2 | Broken Muni Meter | 553 | ||
| 3 | Noise - Residential | 459 | ||
| 4 | Noise | 439 | ||
| 5 | Taxi Complaint | 421 | ||
| Manhattan | East Harlem | 1 | Heating | 1,438 |
| 2 | Noise - Residential | 915 | ||
| 3 | General Construction | 351 | ||
| 4 | Plumbing | 280 | ||
| 5 | Nonconst | 241 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heating | 663 |
| 2 | Noise - Commercial | 570 | ||
| 3 | Noise | 530 | ||
| 4 | Noise - Residential | 503 | ||
| 5 | Broken Muni Meter | 314 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Heating | 1,350 |
| 2 | Noise - Residential | 1,129 | ||
| 3 | Noise - Commercial | 693 | ||
| 4 | Noise | 461 | ||
| 5 | Broken Muni Meter | 420 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heating | 2,317 |
| 2 | Noise - Residential | 1,105 | ||
| 3 | General Construction | 504 | ||
| 4 | Plumbing | 499 | ||
| 5 | Paint - Plaster | 471 | ||
| Manhattan | Midtown Business District | 1 | Broken Muni Meter | 1,069 |
| 2 | Noise | 800 | ||
| 3 | Taxi Complaint | 648 | ||
| 4 | Water System | 396 | ||
| 5 | Heating | 372 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Heating | 162 |
| 2 | General Construction | 81 | ||
| 3 | Plumbing | 48 | ||
| 4 | Paint - Plaster | 45 | ||
| 5 | Nonconst | 22 | ||
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heating | 821 |
| 2 | Water System | 577 | ||
| 3 | Noise | 540 | ||
| 4 | Broken Muni Meter | 512 | ||
| 5 | Noise - Residential | 438 | ||
| Manhattan | Upper East Side | 1 | Heating | 949 |
| 2 | Broken Muni Meter | 631 | ||
| 3 | Noise | 626 | ||
| 4 | Noise - Residential | 577 | ||
| 5 | Taxi Complaint | 336 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heating | 5,054 |
| 2 | Noise - Residential | 2,169 | ||
| 3 | General Construction | 1,008 | ||
| 4 | Paint - Plaster | 891 | ||
| 5 | Plumbing | 850 | ||
| Manhattan | West Side, Upper West Side | 1 | Heating | 1,503 |
| 2 | Broken Muni Meter | 1,369 | ||
| 3 | Noise - Residential | 800 | ||
| 4 | Noise | 647 | ||
| 5 | Illegal Parking | 237 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Heating | 1,095 |
| 2 | Blocked Driveway | 812 | ||
| 3 | Noise - Residential | 733 | ||
| 4 | Noise - Commercial | 359 | ||
| 5 | Street Light Condition | 299 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Street Light Condition | 371 |
| 2 | Root/Sewer/Sidewalk Condition | 222 | ||
| 3 | Sidewalk Condition | 212 | ||
| 4 | Blocked Driveway | 195 | ||
| 5 | Heating | 182 | ||
| Queens | Elmhurst, South Corona | 1 | Heating | 932 |
| 2 | Blocked Driveway | 582 | ||
| 3 | Noise - Residential | 562 | ||
| 4 | Plumbing | 180 | ||
| 5 | Street Light Condition | 148 | ||
| Queens | Flushing, Bay Terrace | 1 | Heating | 866 |
| 2 | Blocked Driveway | 680 | ||
| 3 | Street Light Condition | 464 | ||
| 4 | Noise - Residential | 397 | ||
| 5 | Building/Use | 317 | ||
| Queens | Forest Hills, Rego Park | 1 | Heating | 565 |
| 2 | Noise - Residential | 359 | ||
| 3 | Blocked Driveway | 324 | ||
| 4 | Street Light Condition | 180 | ||
| 5 | Electric | 144 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Noise - Residential | 597 |
| 2 | Heating | 529 | ||
| 3 | Blocked Driveway | 383 | ||
| 4 | Street Light Condition | 306 | ||
| 5 | Water System | 179 | ||
| Queens | Jackson Heights, North Corona | 1 | Noise - Residential | 707 |
| 2 | Heating | 694 | ||
| 3 | Blocked Driveway | 673 | ||
| 4 | Illegal Parking | 215 | ||
| 5 | Street Light Condition | 209 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heating | 1,330 |
| 2 | Sewer | 506 | ||
| 3 | Noise - Residential | 498 | ||
| 4 | Street Light Condition | 474 | ||
| 5 | Blocked Driveway | 457 | ||
| Queens | Ozone Park, Howard Beach | 1 | Blocked Driveway | 488 |
| 2 | Building/Use | 414 | ||
| 3 | Heating | 358 | ||
| 4 | Noise - Residential | 264 | ||
| 5 | Street Light Condition | 264 | ||
| Queens | Queens Village, Rosedale | 1 | Street Light Condition | 517 |
| 2 | Heating | 514 | ||
| 3 | Sewer | 346 | ||
| 4 | Water System | 330 | ||
| 5 | Dirty Conditions | 309 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Heating | 789 |
| 2 | Blocked Driveway | 706 | ||
| 3 | Illegal Parking | 514 | ||
| 4 | Noise - Residential | 437 | ||
| 5 | Street Light Condition | 360 | ||
| Queens | Sunnyside, Woodside | 1 | Heating | 790 |
| 2 | Blocked Driveway | 396 | ||
| 3 | Noise - Residential | 396 | ||
| 4 | Street Light Condition | 270 | ||
| 5 | Illegal Parking | 202 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heating | 633 |
| 2 | New Tree Request | 398 | ||
| 3 | Noise - Residential | 314 | ||
| 4 | Street Light Condition | 269 | ||
| 5 | Sewer | 222 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Blocked Driveway | 777 |
| 2 | General Construction/Plumbing | 661 | ||
| 3 | Heating | 655 | ||
| 4 | Building/Use | 609 | ||
| 5 | Noise - Residential | 549 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Street Light Condition | 374 |
| 2 | Water System | 301 | ||
| 3 | Sewer | 253 | ||
| 4 | Illegal Parking | 244 | ||
| 5 | Missed Collection (All Materials) | 192 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Noise - Residential | 572 |
| 2 | Heating | 556 | ||
| 3 | Street Light Condition | 476 | ||
| 4 | General Construction | 397 | ||
| 5 | Missed Collection (All Materials) | 337 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Street Light Condition | 499 |
| 2 | Illegal Parking | 411 | ||
| 3 | Water System | 356 | ||
| 4 | Sewer | 233 | ||
| 5 | Missed Collection (All Materials) | 211 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData