NYC 311 Open Data Quarterly Summary: 2011_Q4
Isaac H. Michaels, MPH
March 22, 2019
Summary
NYC 311 open data for 2011_Q4 contain a total of 491,085 service requests, consisting of 101,896 requests from the Bronx, 155,280 requests from Brooklyn, 100,096 requests from Manhattan, 102,330 requests from Queens, and 23,368 requests from Staten Island. The three most common complaint types were: Heating (n=79,528), General Construction (n=36,789), and Plumbing (n=30,782). City agencies with the highest number of service request assignments were: HPD (n=207,060), DOT (n=68,485), and NYPD (n=66,281). Overall, 79.5% of service requests were closed on or before their respective due dates.
For interactive visualizations of the latest New York City 311 Service Request Data, visit:
http://isaac-michaels.shinyapps.io/NYC_311_Dashboard/
Summary Prepared By:__ Isaac H. Michaels, MPH
Data Source: NYC OpenData
Service Request Volume
Total
| 2011_Q4 | Number of Service Requests |
|---|---|
| Total | 491,085 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Borough
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Borough | Number of Service Requests |
|---|---|
| Bronx | 101,896 |
| Brooklyn | 155,280 |
| Manhattan | 100,096 |
| Queens | 102,330 |
| Staten Island | 23,368 |
| Unspecified | 8,115 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Month
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Month | Number of Service Requests |
|---|---|
| October | 171,915 |
| November | 160,820 |
| December | 158,350 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graph Prepared By: By Weekday
| Weekday | Number of Service Requests |
|---|---|
| Sunday | 43,850 |
| Monday | 80,273 |
| Tuesday | 80,803 |
| Wednesday | 79,023 |
| Thursday | 78,181 |
| Friday | 76,627 |
| Saturday | 52,328 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Heatmap Prepared By: By Community District
Cumulative
Graphs Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Graphs Prepared By: Locations
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Location | Number of Service Requests |
|---|---|
| Residential Building | 205,029 |
| (Missing / Not Applicable) | 104,614 |
| Street | 41,423 |
| Street/Sidewalk | 31,585 |
| Residential Building/House | 28,965 |
| Sidewalk | 24,610 |
| Other | 20,123 |
| Senior Address | 8,856 |
| Tenant Address | 5,768 |
| Property Address | 5,144 |
| Club/Bar/Restaurant | 3,997 |
| N/A | 3,430 |
| Restaurant/Bar/Deli/Bakery | 2,026 |
| 3+ Family Apt. Building | 2,014 |
| Home | 1,781 |
| Street Address | 1,720 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Channels
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Channel | Number of Service Requests |
|---|---|
| Online | 28,017 |
| Other | 11,630 |
| Phone | 164,294 |
| Unknown | 287,144 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Agency | Number of Service Requests |
|---|---|
| HPD | 207,060 |
| DOT | 68,485 |
| NYPD | 66,281 |
| DEP | 30,536 |
| DSNY | 28,134 |
| DOB | 23,180 |
| DOF | 17,459 |
| DPR | 16,827 |
| DOHMH | 9,447 |
| TLC | 5,996 |
| DHS | 5,784 |
| DCA | 4,699 |
| 3-1-1 | 3,065 |
| DFTA | 2,883 |
| DOE | 427 |
| EDC | 414 |
| NYCEM | 207 |
| DOITT | 199 |
| ACS | 1 |
| HRA | 1 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Agencies and Acronyms:
- 311
- Administration for Children’s Services (ACS)
- Alliance for Downtown New York
- Banking Commission
- Board of Correction (BOC)
- Board of Elections (BOENY)
- Board of Standards and Appeals (BSA)
- Bronx Borough President (BPBX)
- Brooklyn Borough President (BPBK)
- Brooklyn Public Library (BPL)
- Business Integrity Commission (BIC)
- Campaign Finance Board (CFB)
- City Clerk & Clerk of the Council (OCC)
- City Council (NYCC)
- City Employees’ Retirement System (NYCERS)
- City University of New York (CUNY)
- Civil Service Commission
- Civilian Complaint Review Board (CCRB)
- Commission on Human Rights (CCHR)
- Commission on Women’s Issues (CWI)
- Commission to Combat Police Corruption (CCPC)
- Community Boards
- Conflicts of Interest Board (COIB)
- Department for the Aging (DFTA)
- Department of Buildings (DOB)
- Department of City Planning (DCP)
- Department of Citywide Administrative Services (DCAS)
- Department of Consumer Affairs (DCA)
- Department of Correction (DOC)
- Department of Cultural Affairs (DCLA)
- Department of Design and Construction (DDC)
- Department of Education (DOE)
- Department of Environmental Protection (DEP)
- Department of Finance (DOF)
- Department of Health and Mental Hygiene (DOHMH)
- Department of Homeless Services (DHS)
- Department of Housing Preservation and Development (HPD)
- Department of Information Technology & Telecommunications (DoITT)
- Department of Investigation (DOI)
- Department of Parks and Recreation (DPR)
- Department of Probation (DOP)
- Department of Records and Information Services (DORIS)
- Department of Sanitation (DSNY)
- Department of Small Business Services (SBS)
- Department of Transportation (DOT)
- Department of Youth and Community Development (DYCD)
- Economic Development Corporation (EDC)
- Equal Employment Practices Commission (EEPC)
- Financial Information Services Agency (FISA)
- Fire Department Pension Fund & Related Funds
- Fire Department of New York City (FDNY)
- Health and Hospitals Corporation (HHC)
- Human Resources Administration (HRA)
- Landmarks Preservation Commission (LPC)
- Latin Media & Entertainment Commission (LMEC)
- Law Department (LAW)
- Loft Board (LOFT)
- Manhattan Borough President (MBPO)
- Mayor’s Office of Adult Education (ADULTED)
- Mayor’s Office of Data Analytics (MODA)
- Mayor’s Office of Long-Term Planning and Sustainability (OLTPS)
- Mayor’s Office of Management & Budget (OMB)
- Mayor’s Office of Media And Entertainment (MOME)
- Mayor’s Office of Operations (OPS)
- Mayor’s Office to Combat Domestic Violence (OCDV)
- Metropolitan Transportation Authority (MTA)
- NYC & Company (NYCGO)
- NYC Independent Budget Office (IBO)
- NYC Media (MEDIA)
- NYC Service (NYCSERVICE)
- New York City Housing Authority (NYCHA)
- New York City Tax Commission (TAXCOMM)
- New York Public Library (NYPL)
- Office of Administrative Tax Appeals (OATA)
- Office of Administrative Trials and Hearings (OATH)
- Office of Chief Medical Examiner (OCME)
- Office of Citywide Event Coordination and Management (CECM)
- Office of Collective Bargaining (OCB)
- Office of Emergency Management (OEM)
- Office of Film, Theatre, and Broadcasting (FILM)
- Office of Labor Relations (OLR)
- Office of Payroll Administration (OPA)
- Office of the Actuary (ACTUARY)
- Office of the Comptroller (COMPTROLLER)
- Office of the Mayor
- Police Department (NYPD)
- Police Pension Fund (NYCPPF)
- Port Authority of New York & New Jersey (PANYNJ)
- Procurement Policy Board (PPB)
- Public Design Commission (formerly Art Commission (ARTCOM) and Design Commission)
- Queens Borough President (QBP)
- Queens Library (QBPL)
- Rent Guidelines Board (RGB)
- School Construction Authority (SCA)
- Staten Island Borough President (BPSI)
- Tax Appeals Tribunal (TAT)
- Taxi and Limousine Commission (TLC)
- Teachers Retirement System (TRSNYC)
Graphs Prepared By: Services Requested
By Type
Graph Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
| Type | Number of Service Requests |
|---|---|
| Others | 97,696 |
| Heating | 79,528 |
| General Construction | 36,789 |
| Plumbing | 30,782 |
| Noise - Residential | 28,326 |
| Paint - Plaster | 27,325 |
| Street Light Condition | 23,237 |
| Nonconst | 17,866 |
| Street Condition | 16,720 |
| Blocked Driveway | 13,180 |
| Traffic Signal Condition | 10,989 |
| Water System | 10,076 |
| Electric | 10,020 |
| General Construction/Plumbing | 8,898 |
| Noise | 8,556 |
| Dirty Conditions | 8,193 |
| Sewer | 8,160 |
| Damaged Tree | 7,322 |
| Illegal Parking | 7,248 |
| Sidewalk Condition | 7,058 |
| Scrie | 6,267 |
| Building/Use | 5,936 |
| Sanitation Condition | 5,585 |
| Noise - Commercial | 5,226 |
| Taxi Complaint | 5,124 |
| Missed Collection (All Materials) | 4,978 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
By Borough
Bronx
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Bronx | Bedford Park, Norwood, Fordham | 1 | Heating | 4,196 |
| 2 | General Construction | 1,574 | ||
| 3 | Plumbing | 1,328 | ||
| 4 | Paint - Plaster | 1,175 | ||
| 5 | Noise - Residential | 1,132 | ||
| Bronx | East Tremont, Belmont | 1 | Heating | 1,700 |
| 2 | General Construction | 971 | ||
| 3 | Plumbing | 731 | ||
| 4 | Paint - Plaster | 642 | ||
| 5 | Nonconst | 489 | ||
| Bronx | Highbridge, Concourse Village | 1 | Heating | 3,457 |
| 2 | General Construction | 1,858 | ||
| 3 | Paint - Plaster | 1,725 | ||
| 4 | Plumbing | 1,526 | ||
| 5 | Noise - Residential | 1,045 | ||
| Bronx | Hunts Point, Longwood | 1 | Heating | 955 |
| 2 | General Construction | 465 | ||
| 3 | Paint - Plaster | 386 | ||
| 4 | Plumbing | 357 | ||
| 5 | Nonconst | 245 | ||
| Bronx | Melrose, Mott Haven, Port Morris | 1 | Heating | 1,193 |
| 2 | General Construction | 527 | ||
| 3 | Noise - Residential | 474 | ||
| 4 | Paint - Plaster | 369 | ||
| 5 | Plumbing | 362 | ||
| Bronx | Morrisania, Crotona Park East | 1 | Heating | 1,167 |
| 2 | General Construction | 584 | ||
| 3 | Plumbing | 476 | ||
| 4 | Paint - Plaster | 362 | ||
| 5 | Noise - Residential | 343 | ||
| Bronx | Pelham Pkwy, Morris Park, Laconia | 1 | Heating | 1,729 |
| 2 | Noise - Residential | 874 | ||
| 3 | General Construction | 642 | ||
| 4 | Paint - Plaster | 570 | ||
| 5 | Plumbing | 545 | ||
| Bronx | Riverdale, Kingsbridge, Marble Hill | 1 | Heating | 1,447 |
| 2 | Noise - Residential | 465 | ||
| 3 | General Construction | 461 | ||
| 4 | Plumbing | 406 | ||
| 5 | Paint - Plaster | 402 | ||
| Bronx | Soundview, Parkchester | 1 | Heating | 1,970 |
| 2 | General Construction | 875 | ||
| 3 | Noise - Residential | 848 | ||
| 4 | Plumbing | 750 | ||
| 5 | Paint - Plaster | 665 | ||
| Bronx | Throgs Nk., Co-op City, Pelham Bay | 1 | Heating | 691 |
| 2 | Street Light Condition | 435 | ||
| 3 | General Construction | 375 | ||
| 4 | Paint - Plaster | 293 | ||
| 5 | Plumbing | 249 | ||
| Bronx | University Hts., Fordham, Mt. Hope | 1 | Heating | 3,178 |
| 2 | General Construction | 1,647 | ||
| 3 | Plumbing | 1,284 | ||
| 4 | Paint - Plaster | 1,170 | ||
| 5 | Noise - Residential | 1,097 | ||
| Bronx | Wakefield, Williamsbridge | 1 | Heating | 1,990 |
| 2 | General Construction | 961 | ||
| 3 | Plumbing | 804 | ||
| 4 | Paint - Plaster | 635 | ||
| 5 | Noise - Residential | 628 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Brooklyn
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Brooklyn | Bay Ridge, Dyker Heights | 1 | Heating | 1,083 |
| 2 | General Construction | 318 | ||
| 3 | Blocked Driveway | 317 | ||
| 4 | Paint - Plaster | 312 | ||
| 5 | Plumbing | 244 | ||
| Brooklyn | Bedford Stuyvesant | 1 | Heating | 2,331 |
| 2 | General Construction | 1,408 | ||
| 3 | Plumbing | 1,142 | ||
| 4 | Paint - Plaster | 1,050 | ||
| 5 | Nonconst | 866 | ||
| Brooklyn | Bensonhurst, Bath Beach | 1 | Heating | 1,186 |
| 2 | Blocked Driveway | 481 | ||
| 3 | General Construction | 426 | ||
| 4 | Paint - Plaster | 385 | ||
| 5 | Noise - Residential | 368 | ||
| Brooklyn | Borough Park, Ocean Parkway | 1 | Heating | 988 |
| 2 | General Construction | 565 | ||
| 3 | Blocked Driveway | 508 | ||
| 4 | Plumbing | 491 | ||
| 5 | Paint - Plaster | 440 | ||
| Brooklyn | Brooklyn Heights, Fort Greene | 1 | Heating | 640 |
| 2 | Noise - Residential | 567 | ||
| 3 | Noise | 342 | ||
| 4 | Street Light Condition | 290 | ||
| 5 | General Construction | 277 | ||
| Brooklyn | Brownsville, Ocean Hill | 1 | Heating | 1,070 |
| 2 | General Construction | 635 | ||
| 3 | Plumbing | 467 | ||
| 4 | Noise - Residential | 424 | ||
| 5 | Paint - Plaster | 362 | ||
| Brooklyn | Bushwick | 1 | Heating | 1,545 |
| 2 | General Construction | 1,209 | ||
| 3 | Plumbing | 840 | ||
| 4 | Nonconst | 790 | ||
| 5 | Paint - Plaster | 759 | ||
| Brooklyn | Canarsie, Flatlands | 1 | Heating | 890 |
| 2 | General Construction | 500 | ||
| 3 | Blocked Driveway | 467 | ||
| 4 | Plumbing | 450 | ||
| 5 | Paint - Plaster | 383 | ||
| Brooklyn | Coney Island, Brighton Beach | 1 | Heating | 479 |
| 2 | Noise - Residential | 302 | ||
| 3 | Plumbing | 299 | ||
| 4 | General Construction | 287 | ||
| 5 | Paint - Plaster | 236 | ||
| Brooklyn | Crown Heights North | 1 | Heating | 2,073 |
| 2 | General Construction | 1,279 | ||
| 3 | Plumbing | 931 | ||
| 4 | Paint - Plaster | 869 | ||
| 5 | Noise - Residential | 599 | ||
| Brooklyn | Crown Heights South, Wingate | 1 | Heating | 2,705 |
| 2 | General Construction | 1,338 | ||
| 3 | Plumbing | 1,019 | ||
| 4 | Paint - Plaster | 993 | ||
| 5 | Noise - Residential | 594 | ||
| Brooklyn | East Flatbush, Rugby, Farragut | 1 | Heating | 3,129 |
| 2 | General Construction | 1,431 | ||
| 3 | Plumbing | 1,207 | ||
| 4 | Paint - Plaster | 1,105 | ||
| 5 | Nonconst | 670 | ||
| Brooklyn | East New York, Starrett City | 1 | Heating | 1,969 |
| 2 | General Construction | 1,140 | ||
| 3 | Plumbing | 994 | ||
| 4 | Paint - Plaster | 763 | ||
| 5 | Noise - Residential | 651 | ||
| Brooklyn | Flatbush, Midwood | 1 | Heating | 2,749 |
| 2 | General Construction | 1,692 | ||
| 3 | Plumbing | 1,333 | ||
| 4 | Paint - Plaster | 1,306 | ||
| 5 | Noise - Residential | 849 | ||
| Brooklyn | Park Slope, Carroll Gardens | 1 | Heating | 515 |
| 2 | Street Light Condition | 278 | ||
| 3 | General Construction | 269 | ||
| 4 | Paint - Plaster | 226 | ||
| 5 | Noise - Residential | 214 | ||
| Brooklyn | Sheepshead Bay, Gerritsen Beach | 1 | Heating | 1,153 |
| 2 | Sidewalk Condition | 453 | ||
| 3 | Plumbing | 445 | ||
| 4 | Blocked Driveway | 420 | ||
| 5 | Paint - Plaster | 406 | ||
| Brooklyn | Sunset Park, Windsor Terrace | 1 | Heating | 796 |
| 2 | General Construction | 398 | ||
| 3 | Plumbing | 343 | ||
| 4 | Street Light Condition | 307 | ||
| 5 | Paint - Plaster | 272 | ||
| Brooklyn | Williamsburg, Greenpoint | 1 | Heating | 829 |
| 2 | General Construction | 626 | ||
| 3 | Noise - Residential | 576 | ||
| 4 | Plumbing | 471 | ||
| 5 | Noise - Commercial | 444 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Manhattan
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Manhattan | Battery Park City, Tribeca | 1 | Noise | 513 |
| 2 | Taxi Complaint | 218 | ||
| 3 | Street Light Condition | 208 | ||
| 4 | Street Condition | 193 | ||
| 5 | Traffic Signal Condition | 162 | ||
| Manhattan | Central Harlem | 1 | Heating | 2,415 |
| 2 | Noise - Residential | 992 | ||
| 3 | General Construction | 961 | ||
| 4 | Plumbing | 832 | ||
| 5 | Paint - Plaster | 725 | ||
| Manhattan | Chelsea, Clinton | 1 | Heating | 1,014 |
| 2 | Noise | 555 | ||
| 3 | Taxi Complaint | 474 | ||
| 4 | Noise - Residential | 398 | ||
| 5 | Plumbing | 337 | ||
| Manhattan | East Harlem | 1 | Heating | 1,154 |
| 2 | Noise - Residential | 581 | ||
| 3 | General Construction | 492 | ||
| 4 | Plumbing | 441 | ||
| 5 | Paint - Plaster | 338 | ||
| Manhattan | Greenwich Village, Soho | 1 | Heating | 727 |
| 2 | Noise - Commercial | 423 | ||
| 3 | Noise | 390 | ||
| 4 | Noise - Residential | 358 | ||
| 5 | Taxi Complaint | 336 | ||
| Manhattan | Lower East Side, Chinatown | 1 | Heating | 1,332 |
| 2 | Noise - Residential | 718 | ||
| 3 | Noise - Commercial | 427 | ||
| 4 | Noise | 395 | ||
| 5 | General Construction | 326 | ||
| Manhattan | Manhattanville, Hamilton Heights | 1 | Heating | 2,094 |
| 2 | General Construction | 941 | ||
| 3 | Plumbing | 794 | ||
| 4 | Paint - Plaster | 770 | ||
| 5 | Noise - Residential | 722 | ||
| Manhattan | Midtown Business District | 1 | Broken Muni Meter | 1,070 |
| 2 | Taxi Complaint | 752 | ||
| 3 | Noise | 491 | ||
| 4 | Noise - Street/Sidewalk | 307 | ||
| 5 | Heating | 280 | ||
| Manhattan | Riverdale, Kingsbridge, Marble Hill | 1 | Street Condition | 2 |
| Manhattan | Stuyvesant Town, Turtle Bay | 1 | Heating | 726 |
| 2 | Noise | 546 | ||
| 3 | Broken Muni Meter | 409 | ||
| 4 | Taxi Complaint | 357 | ||
| 5 | Street Condition | 274 | ||
| Manhattan | Upper East Side | 1 | Heating | 1,106 |
| 2 | Noise | 652 | ||
| 3 | Taxi Complaint | 479 | ||
| 4 | Noise - Residential | 447 | ||
| 5 | Broken Muni Meter | 408 | ||
| Manhattan | Washington Heights, Inwood | 1 | Heating | 5,665 |
| 2 | General Construction | 1,939 | ||
| 3 | Plumbing | 1,693 | ||
| 4 | Noise - Residential | 1,543 | ||
| 5 | Paint - Plaster | 1,506 | ||
| Manhattan | West Side, Upper West Side | 1 | Heating | 1,364 |
| 2 | Noise - Residential | 667 | ||
| 3 | Noise | 437 | ||
| 4 | Paint - Plaster | 373 | ||
| 5 | Plumbing | 362 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Queens
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Queens | Astoria, Long Island City | 1 | Heating | 1,098 |
| 2 | Blocked Driveway | 592 | ||
| 3 | Noise - Residential | 554 | ||
| 4 | General Construction | 371 | ||
| 5 | Plumbing | 300 | ||
| Queens | Bayside, Douglaston, Little Neck | 1 | Street Light Condition | 386 |
| 2 | Water System | 313 | ||
| 3 | Sewer | 224 | ||
| 4 | Damaged Tree | 184 | ||
| 5 | Heating | 179 | ||
| Queens | Elmhurst, South Corona | 1 | Heating | 842 |
| 2 | Blocked Driveway | 469 | ||
| 3 | Noise - Residential | 446 | ||
| 4 | Graffiti | 327 | ||
| 5 | Plumbing | 243 | ||
| Queens | Flushing, Bay Terrace | 1 | Water System | 914 |
| 2 | Heating | 691 | ||
| 3 | Blocked Driveway | 547 | ||
| 4 | Street Light Condition | 531 | ||
| 5 | Dirty Conditions | 430 | ||
| Queens | Forest Hills, Rego Park | 1 | Heating | 637 |
| 2 | Noise - Residential | 297 | ||
| 3 | Blocked Driveway | 287 | ||
| 4 | Scrie | 198 | ||
| 5 | Plumbing | 192 | ||
| Queens | Fresh Meadows, Briarwood | 1 | Heating | 554 |
| 2 | Water System | 437 | ||
| 3 | Noise - Residential | 382 | ||
| 4 | Blocked Driveway | 320 | ||
| 5 | Street Light Condition | 296 | ||
| Queens | Jackson Heights, North Corona | 1 | Heating | 750 |
| 2 | Noise - Residential | 518 | ||
| 3 | Blocked Driveway | 479 | ||
| 4 | General Construction | 403 | ||
| 5 | Paint - Plaster | 360 | ||
| Queens | Jamaica, St. Albans, Hollis | 1 | Heating | 1,540 |
| 2 | Plumbing | 890 | ||
| 3 | General Construction | 879 | ||
| 4 | Sewer | 766 | ||
| 5 | Dirty Conditions | 585 | ||
| Queens | Ozone Park, Howard Beach | 1 | Heating | 485 |
| 2 | Blocked Driveway | 378 | ||
| 3 | Building/Use | 330 | ||
| 4 | Street Light Condition | 313 | ||
| 5 | Noise - Residential | 305 | ||
| Queens | Queens Village, Rosedale | 1 | Street Light Condition | 537 |
| 2 | Heating | 533 | ||
| 3 | Sewer | 403 | ||
| 4 | Water System | 373 | ||
| 5 | Building/Use | 249 | ||
| Queens | Ridgewood, Glendale, Maspeth | 1 | Heating | 849 |
| 2 | Blocked Driveway | 595 | ||
| 3 | General Construction | 411 | ||
| 4 | Street Light Condition | 399 | ||
| 5 | Sidewalk Condition | 368 | ||
| Queens | Sunnyside, Woodside | 1 | Heating | 760 |
| 2 | Noise - Residential | 328 | ||
| 3 | Blocked Driveway | 302 | ||
| 4 | Street Light Condition | 269 | ||
| 5 | General Construction | 243 | ||
| Queens | The Rockaways, Broad Channel | 1 | Heating | 1,011 |
| 2 | General Construction | 588 | ||
| 3 | Plumbing | 415 | ||
| 4 | Paint - Plaster | 398 | ||
| 5 | Street Light Condition | 332 | ||
| Queens | Woodhaven, Richmond Hill | 1 | Heating | 752 |
| 2 | Blocked Driveway | 544 | ||
| 3 | Building/Use | 375 | ||
| 4 | General Construction | 370 | ||
| 5 | Plumbing | 340 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData
Staten Island
| Borough | Community District | Rank | Complaint Type | Number of Service Requests |
|---|---|---|---|---|
| Staten Island | New Springville, South Beach | 1 | Damaged Tree | 675 |
| 2 | Street Light Condition | 377 | ||
| 3 | Missed Collection (All Materials) | 332 | ||
| 4 | Water System | 320 | ||
| 5 | Sewer | 251 | ||
| Staten Island | Stapleton, Port Richmond | 1 | Damaged Tree | 856 |
| 2 | Heating | 726 | ||
| 3 | General Construction | 703 | ||
| 4 | Plumbing | 602 | ||
| 5 | Water System | 476 | ||
| Staten Island | Tottenville, Woodrow, Great Kills | 1 | Damaged Tree | 1,219 |
| 2 | Water System | 503 | ||
| 3 | Street Light Condition | 434 | ||
| 4 | Missed Collection (All Materials) | 364 | ||
| 5 | Illegal Parking | 254 |
Table Prepared By: Isaac H. Michaels, MPH
Data Source: NYC OpenData