Supply Chain Operations
Chart and Diagrams in Peer-graded Assignment: Lean Six Sigma
Parag Sengupta
Define Phase
SIPOC diagram for the process flow:
Measure Phase
Sample of the initial objective data that was collected about the process:
Measure Phase (contd)
Based on a review of the actual costs incurred, four projects are driving most of the IT portfolio costs resulting into the gaps in the process. Sampling of these four projects were conducted.
Measure Phase (contd)
The following are the trends of the key defects identified.
Analyze Phase
Fishbone analysis was conducted to identify the main cause of the problems:
Analyze Phase
Simple Cause and Effect diagram was also prepared to identify the main cause of the problems:
Control Phase
Monitor progress using simple Trend Charts: Vendor Invoices:
Control Phase (contd)
Monitor progress using simple Trend Charts: Timesheets:
