Overview of the industry


Who are the competition?

Customer Reviews, identifying key areas

# A tibble: 2 x 2
   business_id     n
         <chr> <int>
1    SixBurner    91
2 TheCommonMan   129
   business_id       word average_stars reviews
1    SixBurner       food          4.71      51
2    SixBurner atmosphere          5.00      21
3 TheCommonMan    minutes          1.75       4
4 TheCommonMan      price          1.80       5
5 TheCommonMan atmosphere          4.35      31
6 TheCommonMan    service          4.36      33
7 TheCommonMan       food          4.47      68

What do people like and don’t like?

Customer Reviews, identifying key areas with chart


What do people like and don’t like?

Customer Reviews, individual areas: food


The average star rating doesn’t tell the whole story.

Customer Reviews, data points for individual areas: food

# A tibble: 2 x 2
   business_id     n
         <chr> <int>
1    SixBurner    51
2 TheCommonMan    68

How confident are we with the analysis?

Customer Reviews, individual areas: atmosphere


The average star rating doesn’t tell the whole story.

Customer Reviews, data points for individual areas: atmosphere

# A tibble: 2 x 2
   business_id     n
         <chr> <int>
1    SixBurner    21
2 TheCommonMan    31

How confident are we with the analysis?