This is an R Markdown document which is used to analyse store24.csv data set to predict the effect fof various factors that are responsible for managing employee retention.

2 c) ### Reading the data

store <- read.csv(paste("Store24.csv", sep=""))
View(store)
str(store) 
## 'data.frame':    75 obs. of  14 variables:
##  $ store     : int  1 2 3 4 5 6 7 8 9 10 ...
##  $ Sales     : int  1060294 1619874 1099921 1053860 1227841 1703140 1809256 1378482 2113089 1080979 ...
##  $ Profit    : int  265014 424007 222735 210122 300480 469050 476355 361115 474725 278625 ...
##  $ MTenure   : num  0 86.22 23.89 0 3.88 ...
##  $ CTenure   : num  24.8 6.64 5.03 5.37 6.87 ...
##  $ Pop       : int  7535 8630 9695 2797 20335 16926 17754 20824 26519 16381 ...
##  $ Comp      : num  2.8 4.24 4.49 4.25 1.65 ...
##  $ Visibility: int  3 4 3 4 2 3 2 4 2 4 ...
##  $ PedCount  : int  3 3 3 2 5 4 5 3 4 3 ...
##  $ Res       : int  1 1 1 1 0 1 1 1 1 1 ...
##  $ Hours24   : int  1 1 1 1 1 0 1 1 1 0 ...
##  $ CrewSkill : num  3.56 3.2 3.8 2.06 3.65 3.58 3.94 3.98 3.22 3.54 ...
##  $ MgrSkill  : num  3.15 3.56 4.12 4.1 3.59 ...
##  $ ServQual  : num  86.8 94.7 78.9 100 68.4 ...

getting Summary Statistics the data

summary(store)
##      store          Sales             Profit          MTenure      
##  Min.   : 1.0   Min.   : 699306   Min.   :122180   Min.   :  0.00  
##  1st Qu.:19.5   1st Qu.: 984579   1st Qu.:211004   1st Qu.:  6.67  
##  Median :38.0   Median :1127332   Median :265014   Median : 24.12  
##  Mean   :38.0   Mean   :1205413   Mean   :276314   Mean   : 45.30  
##  3rd Qu.:56.5   3rd Qu.:1362388   3rd Qu.:331314   3rd Qu.: 50.92  
##  Max.   :75.0   Max.   :2113089   Max.   :518998   Max.   :277.99  
##     CTenure              Pop             Comp          Visibility  
##  Min.   :  0.8871   Min.   : 1046   Min.   : 1.651   Min.   :2.00  
##  1st Qu.:  4.3943   1st Qu.: 5616   1st Qu.: 3.151   1st Qu.:3.00  
##  Median :  7.2115   Median : 8896   Median : 3.629   Median :3.00  
##  Mean   : 13.9315   Mean   : 9826   Mean   : 3.788   Mean   :3.08  
##  3rd Qu.: 17.2156   3rd Qu.:14104   3rd Qu.: 4.230   3rd Qu.:4.00  
##  Max.   :114.1519   Max.   :26519   Max.   :11.128   Max.   :5.00  
##     PedCount         Res          Hours24       CrewSkill    
##  Min.   :1.00   Min.   :0.00   Min.   :0.00   Min.   :2.060  
##  1st Qu.:2.00   1st Qu.:1.00   1st Qu.:1.00   1st Qu.:3.225  
##  Median :3.00   Median :1.00   Median :1.00   Median :3.500  
##  Mean   :2.96   Mean   :0.96   Mean   :0.84   Mean   :3.457  
##  3rd Qu.:4.00   3rd Qu.:1.00   3rd Qu.:1.00   3rd Qu.:3.655  
##  Max.   :5.00   Max.   :1.00   Max.   :1.00   Max.   :4.640  
##     MgrSkill        ServQual     
##  Min.   :2.957   Min.   : 57.90  
##  1st Qu.:3.344   1st Qu.: 78.95  
##  Median :3.589   Median : 89.47  
##  Mean   :3.638   Mean   : 87.15  
##  3rd Qu.:3.925   3rd Qu.: 99.90  
##  Max.   :4.622   Max.   :100.00
library(psych)
describe(store)
##            vars  n       mean        sd     median    trimmed       mad
## store         1 75      38.00     21.79      38.00      38.00     28.17
## Sales         2 75 1205413.12 304531.31 1127332.00 1182031.25 288422.04
## Profit        3 75  276313.61  89404.08  265014.00  270260.34  90532.00
## MTenure       4 75      45.30     57.67      24.12      33.58     29.67
## CTenure       5 75      13.93     17.70       7.21      10.60      6.14
## Pop           6 75    9825.59   5911.67    8896.00    9366.07   7266.22
## Comp          7 75       3.79      1.31       3.63       3.66      0.82
## Visibility    8 75       3.08      0.75       3.00       3.07      0.00
## PedCount      9 75       2.96      0.99       3.00       2.97      1.48
## Res          10 75       0.96      0.20       1.00       1.00      0.00
## Hours24      11 75       0.84      0.37       1.00       0.92      0.00
## CrewSkill    12 75       3.46      0.41       3.50       3.47      0.34
## MgrSkill     13 75       3.64      0.41       3.59       3.62      0.45
## ServQual     14 75      87.15     12.61      89.47      88.62     15.61
##                  min        max      range  skew kurtosis       se
## store           1.00      75.00      74.00  0.00    -1.25     2.52
## Sales      699306.00 2113089.00 1413783.00  0.71    -0.09 35164.25
## Profit     122180.00  518998.00  396818.00  0.62    -0.21 10323.49
## MTenure         0.00     277.99     277.99  2.01     3.90     6.66
## CTenure         0.89     114.15     113.26  3.52    15.00     2.04
## Pop          1046.00   26519.00   25473.00  0.62    -0.23   682.62
## Comp            1.65      11.13       9.48  2.48    11.31     0.15
## Visibility      2.00       5.00       3.00  0.25    -0.38     0.09
## PedCount        1.00       5.00       4.00  0.00    -0.52     0.11
## Res             0.00       1.00       1.00 -4.60    19.43     0.02
## Hours24         0.00       1.00       1.00 -1.82     1.32     0.04
## CrewSkill       2.06       4.64       2.58 -0.43     1.64     0.05
## MgrSkill        2.96       4.62       1.67  0.27    -0.53     0.05
## ServQual       57.90     100.00      42.10 -0.66    -0.72     1.46

Summary Statistics Generated from R are cinsistent with those given in tose given in Exebit 3 from the case

2d) 1) To use R to measure the mean and standard deviation of Profit.

mean of profit

mean(store$Profit)
## [1] 276313.6

standard deviation of Profit

sd(store$Profit)
## [1] 89404.08
  1. To use R to measure the mean and standard deviation of MTenure. ### mean of MTenure
mean(store$MTenure)
## [1] 45.29644

standard deviation of Mtenure

sd(store$MTenure)
## [1] 57.67155
  1. To use R to measure the mean and standard deviation of CTenure. ### mean of CTenure
mean(store$CTenure)
## [1] 13.9315

standard deviation of CTenure

sd(store$CTenure)
## [1] 17.69752

2e) To sort a dataframe based on a data column

Example,

attach(mtcars)
View(mtcars)
newdata <- mtcars[order(mpg),] # sort by mpg (ascending)
View(newdata)
newdata[1:5,] # see the first 5 rows
##                      mpg cyl disp  hp drat    wt  qsec vs am gear carb
## Cadillac Fleetwood  10.4   8  472 205 2.93 5.250 17.98  0  0    3    4
## Lincoln Continental 10.4   8  460 215 3.00 5.424 17.82  0  0    3    4
## Camaro Z28          13.3   8  350 245 3.73 3.840 15.41  0  0    3    4
## Duster 360          14.3   8  360 245 3.21 3.570 15.84  0  0    3    4
## Chrysler Imperial   14.7   8  440 230 3.23 5.345 17.42  0  0    3    4
newdata <- mtcars[order(-mpg),] # sort by mpg (descending)
View(newdata)
detach(mtcars)

2f) To replicate Exhibit 1 shown in the case.

  1. To use R to print the {StoreID, Sales, Profit, MTenure, CTenure} of the top 10 most profitable stores.
newstore1 <- store[order(-store$Profit),]
View(newstore1)
newstore1[1:10 , c("store" , "Sales" , "Profit" , "MTenure", "CTenure")]
##    store   Sales Profit   MTenure    CTenure
## 74    74 1782957 518998 171.09720  29.519510
## 7      7 1809256 476355  62.53080   7.326488
## 9      9 2113089 474725 108.99350   6.061602
## 6      6 1703140 469050 149.93590  11.351130
## 44    44 1807740 439781 182.23640 114.151900
## 2      2 1619874 424007  86.22219   6.636550
## 45    45 1602362 410149  47.64565   9.166325
## 18    18 1704826 394039 239.96980  33.774130
## 11    11 1583446 389886  44.81977   2.036961
## 47    47 1665657 387853  12.84790   6.636550
  1. To use R to print the {StoreID, Sales, Profit, MTenure, CTenure} of the bottom 10 least profitable stores.
newstore2 <- store[order(store$Profit),]
View(newstore2)
newstore2[1:10 , c("store" , "Sales" , "Profit" , "MTenure", "CTenure")]
##    store   Sales Profit     MTenure   CTenure
## 57    57  699306 122180  24.3485700  2.956879
## 66    66  879581 146058 115.2039000  3.876797
## 41    41  744211 147327  14.9180200 11.926080
## 55    55  925744 147672   6.6703910 18.365500
## 32    32  828918 149033  36.0792600  6.636550
## 13    13  857843 152513   0.6571813  1.577002
## 54    54  811190 159792   6.6703910  3.876797
## 52    52 1073008 169201  24.1185600  3.416838
## 61    61  716589 177046  21.8184200 13.305950
## 37    37 1202917 187765  23.1985000  1.347023

2g) ScatterPlots

  1. To use R to draw a scatter plot of Profit vs. MTenure.
library(car)
## 
## Attaching package: 'car'
## The following object is masked from 'package:psych':
## 
##     logit
scatterplot(store$MTenure, store$Profit,main="Scatterplot of Profit vs MTenure",
     xlab="MTenure", ylab="Profit")

  1. To use R to draw a scatter plot of Profit vs. CTenure.
library(car)
scatterplot(store$CTenure, store$Profit,main="Scatterplot of Profit vs CTenure",
     xlab="CTenure", ylab="Profit")

2 i) Correlation Matrix

8 )To Use R to construct a Correlation Matrix for all the variables in the dataset. (Display the numbers up to 2
Decimal places)

cormatrix <- cor(store)
round(cormatrix, 2)
##            store Sales Profit MTenure CTenure   Pop  Comp Visibility
## store       1.00 -0.23  -0.20   -0.06    0.02 -0.29  0.03      -0.03
## Sales      -0.23  1.00   0.92    0.45    0.25  0.40 -0.24       0.13
## Profit     -0.20  0.92   1.00    0.44    0.26  0.43 -0.33       0.14
## MTenure    -0.06  0.45   0.44    1.00    0.24 -0.06  0.18       0.16
## CTenure     0.02  0.25   0.26    0.24    1.00  0.00 -0.07       0.07
## Pop        -0.29  0.40   0.43   -0.06    0.00  1.00 -0.27      -0.05
## Comp        0.03 -0.24  -0.33    0.18   -0.07 -0.27  1.00       0.03
## Visibility -0.03  0.13   0.14    0.16    0.07 -0.05  0.03       1.00
## PedCount   -0.22  0.42   0.45    0.06   -0.08  0.61 -0.15      -0.14
## Res        -0.03 -0.17  -0.16   -0.06   -0.34 -0.24  0.22       0.02
## Hours24     0.03  0.06  -0.03   -0.17    0.07 -0.22  0.13       0.05
## CrewSkill   0.05  0.16   0.16    0.10    0.26  0.28 -0.04      -0.20
## MgrSkill   -0.07  0.31   0.32    0.23    0.12  0.08  0.22       0.07
## ServQual   -0.32  0.39   0.36    0.18    0.08  0.12  0.02       0.21
##            PedCount   Res Hours24 CrewSkill MgrSkill ServQual
## store         -0.22 -0.03    0.03      0.05    -0.07    -0.32
## Sales          0.42 -0.17    0.06      0.16     0.31     0.39
## Profit         0.45 -0.16   -0.03      0.16     0.32     0.36
## MTenure        0.06 -0.06   -0.17      0.10     0.23     0.18
## CTenure       -0.08 -0.34    0.07      0.26     0.12     0.08
## Pop            0.61 -0.24   -0.22      0.28     0.08     0.12
## Comp          -0.15  0.22    0.13     -0.04     0.22     0.02
## Visibility    -0.14  0.02    0.05     -0.20     0.07     0.21
## PedCount       1.00 -0.28   -0.28      0.21     0.09    -0.01
## Res           -0.28  1.00   -0.09     -0.15    -0.03     0.09
## Hours24       -0.28 -0.09    1.00      0.11    -0.04     0.06
## CrewSkill      0.21 -0.15    0.11      1.00    -0.02    -0.03
## MgrSkill       0.09 -0.03   -0.04     -0.02     1.00     0.36
## ServQual      -0.01  0.09    0.06     -0.03     0.36     1.00

2 j) Correlations

  1. To use R to measure the correlation between Profit and MTenure. (Display the numbers up to 2 Decimal places)
x <-cor(store$Profit,store$MTenure)
round(x,2)
## [1] 0.44
  1. To use R to measure the correlation between Profit and CTenure. (Display the numbers up to 2 Decimal places)
y <-cor(store$Profit,store$CTenure)
round(y,2)
## [1] 0.26

2 k) To Use R to construct the following Corrgram based on all variables in the dataset.

library(corrgram) 
corrgram(store, order=FALSE, lower.panel=panel.shade, upper.panel=panel.pie, text.panel=panel.txt, main="Corrgram of Store Variables")

Profit Correlation with other variables.

We see that profit is (i)strongly and positively correlated to sales,MTenure , Pop and PedCount. (ii) weekly ans positively correlated to CTenure, Visibility, CrewSkil, Mgrskill and SerQual (iii) negatively correlted to Comp,Res, Hours24.

Managerial revelant Correlations.

  1. Profit is Strongly and Positively Correlated with Sales.
  2. Profit is Positively correlated to Mtenure ans Ctenure.
  3. Sales are positively correlates to profit, MTenure, CTenure, Visibility, PedCount, Hours24, Crewskill, Mgrskill, ServQual

2l ) Pearson’s Correlation Tests

12) To run a Pearson's Correlation test on the correlation between Profit and MTenure and to find the p-vlaue
cor.test(store$Profit, store$MTenure)
## 
##  Pearson's product-moment correlation
## 
## data:  store$Profit and store$MTenure
## t = 4.1731, df = 73, p-value = 8.193e-05
## alternative hypothesis: true correlation is not equal to 0
## 95 percent confidence interval:
##  0.2353497 0.6055175
## sample estimates:
##       cor 
## 0.4388692
p-value is 8.193e-05. Since, p value is less than 0.05, we reject the null hypothesis in the favour of research hypothesis that the correlatin between Profit and 
MTenure is not 0,ie, Profit and MTenure are correlated.


13) To run a Pearson's Correlation test on the correlation between Profit and CTenure and to find the p-vlaue
cor.test(store$Profit, store$CTenure)
## 
##  Pearson's product-moment correlation
## 
## data:  store$Profit and store$CTenure
## t = 2.2786, df = 73, p-value = 0.02562
## alternative hypothesis: true correlation is not equal to 0
## 95 percent confidence interval:
##  0.03262507 0.45786339
## sample estimates:
##       cor 
## 0.2576789

p-value is 0.02562. Since, p value is less than 0.05, we reject the null hypothesis in the favour of research hypothesis that the correlatin between Profit and CTenure is not 0,ie, Profit and CTenure are correlated.

2 m) Regression Analysis

14) To run a regression of Profit on {MTenure, CTenure Comp, Pop, PedCount, Res, Hours24, Visibility}.
model = lm(Profit ~ MTenure + CTenure + Comp + Pop + PedCount + Res + Hours24 + Visibility, data = store)
summary(model)
## 
## Call:
## lm(formula = Profit ~ MTenure + CTenure + Comp + Pop + PedCount + 
##     Res + Hours24 + Visibility, data = store)
## 
## Residuals:
##     Min      1Q  Median      3Q     Max 
## -105789  -35946   -7069   33780  112390 
## 
## Coefficients:
##               Estimate Std. Error t value Pr(>|t|)    
## (Intercept)   7610.041  66821.994   0.114 0.909674    
## MTenure        760.993    127.086   5.988 9.72e-08 ***
## CTenure        944.978    421.687   2.241 0.028400 *  
## Comp        -25286.887   5491.937  -4.604 1.94e-05 ***
## Pop              3.667      1.466   2.501 0.014890 *  
## PedCount     34087.359   9073.196   3.757 0.000366 ***
## Res          91584.675  39231.283   2.334 0.022623 *  
## Hours24      63233.307  19641.114   3.219 0.001994 ** 
## Visibility   12625.447   9087.620   1.389 0.169411    
## ---
## Signif. codes:  0 '***' 0.001 '**' 0.01 '*' 0.05 '.' 0.1 ' ' 1
## 
## Residual standard error: 56970 on 66 degrees of freedom
## Multiple R-squared:  0.6379, Adjusted R-squared:  0.594 
## F-statistic: 14.53 on 8 and 66 DF,  p-value: 5.382e-12

2 n)

15) List the explanatory variable(s) whose beta-coefficients are statistically significant (p < 0.05).

    Explanatory variable(s) whose beta-coefficients are statistically significant (p < 0.05):
    (i) MTenure
    (ii) CTenure
    (iii) Comp
    (iv) Pop
    (v) PedCount
    (vi) Res
    (vii) Hours24
    
    
16) List the explanatory variable(s) whose beta-coefficients are not statistically significant (p > 0.05).

    Explanatory variable(s) whose beta-coefficients are not statistically significant (p > 0.05):
    (i) Visibility
    

2 m)

model$coefficients
##   (Intercept)       MTenure       CTenure          Comp           Pop 
##   7610.041452    760.992734    944.978026 -25286.886662      3.666606 
##      PedCount           Res       Hours24    Visibility 
##  34087.358789  91584.675234  63233.307162  12625.447050
  1. What is expected change in the Profit at a store, if the Manager’s tenure i.e. number of months of experience with Store24, increases by one month?

    Expected change in the Profit at a store, if the Manager’s tenure i.e. number of months of experience with Store24, increases by one month is $760.992734 , which is the beta value of MTenure in the regression equation

  2. What is expected change in the Profit at a store, if the Crew’s tenure i.e. number of months of experience with Store24, increases by one month?

    Expected change in the Profit at a store, if the Crew’s tenure i.e. number of months of experience with Store24, increases by one month is $944.978026 , which is the beta value of CTenure in the regression equation

2 n) Executive Summary

  1. We observer, on an average in each store we get a profit of $276313.6 and MTenure is 45.29 months and CTenure is 13.93 but there are big varitations amony different stores.

  2. From the scatter plots of CTenure and MTenure , we observer that there is a signicant difference between the MTenure and CTenure which might be bacause of the difference in salary oaid to the magers and crew mwnbers and also maybe there there is more demand for crew members and for managers.

  3. Then by finding the correlations we observe that MTenure and Profit are more correlated than Profit and CTenure, which shoes that MTenure has more influence in CTenure than CTenure which might be due to the fact that magers of the firms are more involved in making decisions than the crew members, hence they have a significant effect on the Profits of the firm

4.By drawing the correlation matix we observer that the profit is positively correlated with (i) Sales (ii) MTenure (iii) Ctenure (iv) Pop (v)PedCount (vi)Visibility,
(vii)CrewSkil (vii)Mgrskill and (ix)SerQual ans negatively correlated to comp, Res and Hours24

  1. Then by Running Person’s correlation test we observe that p value for test between Profit and MTenure and for test between Profit and CTenure turned out to be less than 0.05 , hence rejecting the null hypothesis in the favour of research hypothesis that there is a correlation between them.

Insights based on Regression Analysis

  1. When we run a regression on profit based on {MTenure, CTenure Comp, Pop, PedCount, Res, Hours24, Visibility}, we observer that for the F-Test we get a p-value of 5.382e-12, which is less than 0.05 indication that the beta values of the predictor variables are significantly different from 0, byt rejecting the null hyphothesis. This shows that variables {MTenure, CTenure Comp, Pop, PedCount, Res, Hours24, Visibility} have considerable impact on profit, the same thing whihc we got to know from the correlation test also.

  2. From observing the p values of invidual predictor variables we observe that MTenure has a significant effect on Profit, which is evident from the fact that more the Tenure of the manager in the firm, the more skill, knowlege and experience they would given and hence contribute more to the profits of the firms , hence increasing the profits of the firm

  3. p value of CTenure is also less than 0.05 , and it has effect on Profit, similar to MTenure.

  4. Comp has significant impact on profit of the firms but negatively related because more the competition from other firms, the customers to the firm would be lesser, hence lesser profits.

  5. Pop and Pedcount have impact on profits and they have positive B values because more the pop or PedCount, more the customers who visit the store, hence more the profits. Similarly res also has positive impact on the firm, because in res areas more no. of customers visit the firm than in industrial areas.

  6. Visibility had p-value greater than 0.05, hence it is statistically insignificant in the Regression Analysis.