1. Modify Model 9-1 to support preemption of the Doctor resource for Urgent Patients. In particular, if all doctors are busy when an Urgent patient arrives, the Urgent patient should preempt a doctor from one of the other non-Urgent patients. Compare the results of the models. Would you advise that the emergency department make the corresponding change in the real system.

Model Set up

Original results

Interrupting instructions from SimBits

Add-on process for our interruption

Results after implementing instructions

The instructions for an interruption process yieled the same results. We can implement this change as it has no discernable impact on processing. I am concerned that this is more of an issue related to the unintuitive nature of Simio than this process having no actual impact so I look forward to any feedback.