1 Branch Section

1.1 Process complete section

1.1.1 Completeness by Task - Complete

1.1.2 Completeness by Task - Partial

1.1.3 Completeness by Task - Basic

1.2 Process depth section

2 Department Section

2.1 Department: Trade factoring

2.2 Department: Retail

2.3 Department: Finance

2.4 Department: SME

3 Controls

3.1 Trade Finance

3.2 Payments