Stakeholder Experience & Satisfaction Surveys

“Transport: most parents have suffered a great impact on their daily lives due to high transport costs”ትራንስፖርት፡ አብዛኛወቹ ወላጆች በከፍተኛ ትራንስፖርት ወጭ ምክንያት የእለት ተእለት ኑሯቸው ላይ ትልቅ ጉዳት አድርሶባቸዋልParent, Grade 11

“If I do not see student transport at the beginning of next year, I will not enroll for 2019 (E.C.); the teaching-learning process must be worthy of the school; transport service must be available; there should be a water supply”በቀጣይ አመት መጀመሪያ ላይ የተማሪ ትራንስፖርት ካላየሁ ለ2019 አላስመዘግብም፤ የመማር መማሩ ሂደት ትምህርት ቤቱን የሚምጥን መሆን አለበት፤ የትራንስፖርት አገልግሎት መኖሩ አለበት፤ የውሃ አገልግሎት ቢኖርParent, Grade 2

“Because the transportation issue is very difficult, many parents are discussing not enrolling next year.”የትራንስፖርት ጉዳይ በጣም አስቸጋሪ በመሆኑ በቀጣይ አመት ብዙ ወላጆች ላለማስመዝገብ እየተወያየን ነውParent, Grade 5

“The cleanliness of the surroundings and the school compound is not befitting the school. Especially, since the school compound is dusty, it is very difficult during the dry season”የአካባቢው እና የትምህርት ቤቱ ግቢ ንጽህና ለትምህርት ቤቱ አይመጥንም። በተላይ የትምህርት ቤቱ ግቢ አቧራ ስለሆነ በበጋ ወቅት በጣም አስቸጋሪParent, PP1

“please change the school compound, the compound is covered by dust, sediment and it affects the students health”Parent, Grade 4

“The school compound is dusty and should be improved for students' health and safety, Students should have access to an adequate supply of drinking water and Continuous monitoring and reinforcement of student discipline should be maintained.”Parent, Grade 4

“Supervising the children when they eat; there should be water and soap for handwashing; student transport / service”ልጆጅ ምግብ ሲበሉ ቁጥጥር ማድረግ፣ የእጅ መታጥቢያ ዉሃና ሳሙና ቢኖር፣ የተማሪ ትራንስፖርት/ሰርቢስParent, Grade 1

“A dining area; monitoring whether the students are eating properly when they eat”የመምገቢያ ቦታ ፣ ተማሪወች በሚመገቡበት ጊዜ በደብ መብላት አለመብላታቸዉን መከታተልParent, Grade 1

“The dining room should be arranged as per the number of students”Parent, Grade 1

“If the school printed textbooks and the children brought them home, it would also help parents to help them study”ትምህርት ቤቱ መጽሃፍ ቢያሳትም እና ወደቤታቸዉ ይዘው ቢመጡ፣ ለወላጆችም ለማስጠናት ይጠቅማልParent, Grade 2

“The school should ensure an adequate supply of textbooks for all students, the school library should be adequately stocked with a sufficient variety of books and learning resources.”Parent, Grade 3

“Students' discipline should be worked on well; textbooks should be prepared and made available to students at a reasonable price”የተማሪወች ስነምግባር ላይ በደብ ቢሰራ፣ የመማሪያ መጻፍ ተዘጋጅቶ በተመጣጣኝ ዋጋ ለተማሪወች ቢደርስParent, PP1

“More work is needed to improve student behavior. Working on student behavior, taking corrective actions, and collaborating closely with parents.”Parent, Grade 4

“Parents should not be allowed to pick their children at any time they choose. One day, when I arrived at the school, I saw a parent taking his child home without the security guards asking for verification of his identity.”Parent, Grade 1

“When children misbehave, reconciling with them together with the parents instead of handing them over to the police”ልጆች ሲያጠፍ ለፖሊስ አሳልፎ ከመስጠት ከወላጅ ጋር በመሆን ማስታረቅParent, Grade 6

“parent teacher communication should not be limited to quarterly meetings. instead, a communication book should be introduced to facilitate weekly exchanges of information and feedback.”Parent, Grade 3

“identifying student that score low result and give tutorial class, give homework/class work/assignment based on their understanding of their grade level”Parent, Grade 3

“The school tends to favor high performing students and neglect low performing; this should be corrected”Parent, Grade 5

“Greater attention should be given to teachers. It would be beneficial to give greater attention to the teacher recruitment process. Teacher selection should not be based solely on academic qualifications; it should also assess how well teachers interact with children, the level of care and support they provide, and whether they are trustworthy and suitable role models. This is particularly important because teaching students in grades 1-6 requires close engagement and nurturing. since teachers play a decisive role in shaping both the school and the development of responsible citizens, careful consideration should be given to their selection.”Parent, Grade 3

“Teachers should be permanently employed so that they can spend a longer period working consistently with students, The school should also consider publishing or providing its own learning/teaching materials.”Parent, Grade 2

“Frequent teachers' turnover should be improved, create competition among students”Parent, Grade 5

“The English results are very low, improvement in the teaching methodology is needed”Parent, Grade 6

“Avoid enforcing students writing a lot of texts from the blackboard”Parent, Grade 5

“High emphasis is given to the theory part, please also focus on the practical sessions as well”Parent, Grade 4

“Seeing all the school's students with an equal eye; that is, giving grades and prioritizing rankings by distinguishing an official's child, a rich person's child, as well as a close relative, is observed. Therefore, this thing must be corrected quickly.”ሁሉንም የትምህርት ቤቱን ተማሪወች በእኩል አይን ማየት ማለትም የባለ ስልጣን ልጅ፣ የሃብታም ልጅ፣ እንዲሁም የቅርብ ዘመድ በመለየት ዉጤት መስጠት እና ደረጃ ማስቀደም ይታያሉ። ስለዚህ ይህ ነገር በተሎ መስተካከል አለበት።Parent, Grade 2

“Some teachers make tribal or ethnic remarks that are inappropriate. For instance, during student registration, they were treated differently based on their ethnic background rather than through a fair and respectful process. Such behavior creates discomfort and undermines trust. The issue should be addressed to ensure that all students and parents are treated equally, respectfully, and without discrimination.”Parent, Grade 3

“When school fee payments are delayed because some parents forget or are unable to pay on time, the school should communicate with the parents rather than preventing students from attending classes. Excluding students from class due to delayed fee payments can negatively affect their psychological well-being and emotional development.”Parent, Grade 2

“Food!!! Food is a very important thing for human beings, and I personally think that the children or students can only bring good results if they eat well. Since there is information that the food currently at Pharo is not of good quality, I say that if possible it should be given attention and corrected/improved for the future, because it is a very important and crucial matter that shouldn't be neglected.”ምግብ!!! ምግብ ለሠው ልጆች በጣም አስፈላጊ ነገር ነው እና ልጆቹ ወይም ተማሪዎቹ ደግሞ ጥሩ ቢመገቡ ነው ጥሩ ውጤት ሊያመጡ የሚችሉት ብዬ በግል አስባለው እና አሁን ላይ ያለው የፋሮ ምግብ ብዙም ጥራቱን የጠበቀ እንዳልሆነ መረጃዎች ስላሉ ከተቻለ ለወደፊቱ ትኩረት ተሰጥቶት ቢስተካከል/ቢሻሻል እላለው ምክንያቱም በጣም አስፈላጊና ወሳኝ ነገር ስለሆነ ጊዜ ባይሠጠውParent, Grade 10

“The school should improve the quality of the food provided to students. Sometimes the food is not good, and this may affect the students' energy and ability to learn effectively. I hope the school will make improvements in the future to ensure students receive nutritious meals.”Parent, Grade 9

“They should improve the food and water provided to students.”ለተማሪዎች የሚያቀርቡትን ምግብ እና ውሀ ቢያሻሽሉParent, Grade 10

“Facilitation of further education and scholarship for students who complete grade 12”Parent, Grade 12

“The students' food should be improved, and students should be given support in the areas where they scored low so they can bring better results.”የተማሪዎች ምግብ ላይ እንዲስተካከል እና ተማሪዎች ዝቅተኛ ያመጡበትን ውጤት ላይ ድጋፍ ተደርጎላቸው የተሻለ ውጤት እንዲያመጡ ቢደረግParent, Grade 10

“Scholarship”Parent, Grade 9

“Power supply when hydroelectric power breaks out”Parent, Grade 12

“Transport”ትራንስፖርትParent, PP1

“Preventing power outages.”የመብራት መቆራረጥ ማስቀረትParent, Grade 9