# install.packages("readxl")
# install.packages("dplyr")
# install.packages("psych")
# install.packages("seminr")
# install.packages("corrplot")
# install.packages("ggplot2")
# install.packages("car")
# install.packages("knitr")
# install.packages("tidyr")
# install.packages("patchwork")
# install.packages("DT")

library(readxl)
library(dplyr)
library(psych)
library(seminr)
library(corrplot)
library(ggplot2)
library(car)
library(knitr)
library(tidyr)
library(patchwork)
library(DT)

1. Pendahuluan

Penelitian ini menggunakan dataset mengenai Quality Assurance pada mahasiswa universitas di Vietnam. Analisis dilakukan menggunakan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) dengan bantuan software R.

Dataset terdiri dari 1323 responden dan 64 variabel.

2. Import Dataset

data <- read_excel("Dataset student perceptions and experiences on quality assurance.xlsx")
glimpse(data)
## Rows: 1,323
## Columns: 64
## $ Year   <chr> "2", "3", "5", "5", "4", "4", "4", "4", "3", "4", "5", "4", "4"…
## $ Gender <chr> "Male", "Female", "Female", "Female", "Female", "Female", "Fema…
## $ Age    <dbl> 18, 20, 21, 22, 20, 20, 20, 20, 19, 21, 21, 20, 20, 23, 20, 22,…
## $ City   <chr> "Hanoi", "Hue", "HCMC", "HCMC", "Hanoi", "Hanoi", "Hanoi", "Han…
## $ Q2.1   <dbl> 5, 3, 0, 5, 5, 5, 5, 5, 4, 4, 4, 4, 4, 3, 4, 5, 4, 4, 3, 4, 3, …
## $ Q2.2.1 <dbl> 0, 2, 2, 0, 0, 2, 2, 0, 0, 2, 0, 0, 2, 0, 2, 2, 0, 2, 0, 2, 2, …
## $ Q2.2.2 <dbl> 0, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 2, 2, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q2.2.3 <dbl> 0, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q2.2.4 <dbl> 0, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 2, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q2.2.5 <dbl> 0, 2, 2, 0, 0, 2, 2, 0, 2, 2, 0, 2, 2, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q2.3.1 <dbl> 2, 2, 2, 0, 0, 2, 0, 2, 0, 0, 2, 2, 2, 2, 2, 2, 0, 2, 0, 1, 2, …
## $ Q2.3.2 <dbl> 2, 2, 0, 0, 0, 2, 2, 1, 2, 0, 0, 2, 2, 0, 2, 0, 0, 2, 0, 2, 2, …
## $ Q2.3.3 <dbl> 2, 2, 2, 0, 0, 2, 2, 1, 0, 0, 2, 0, 2, 2, 2, 2, 0, 2, 0, 0, 2, …
## $ Q2.3.4 <dbl> 0, 2, 0, 0, 0, 2, 2, 0, 2, 0, 2, 0, 2, 0, 0, 1, 0, 2, 0, 0, 2, …
## $ Q2.4.1 <dbl> 2, 2, 0, 0, 0, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 2, 0, 2, 0, 0, 2, …
## $ Q2.4.2 <dbl> 2, 2, 0, 0, 0, 2, 2, 1, 2, 2, 2, 2, 2, 0, 2, 2, 0, 2, 0, 0, 2, …
## $ Q2.4.3 <dbl> 2, 2, 0, 0, 0, 2, 2, 0, 2, 2, 2, 2, 2, 0, 0, 2, 0, 2, 0, 0, 2, …
## $ Q2.4.4 <dbl> 1, 2, 0, 0, 0, 2, 2, 1, 1, 2, 1, 1, 1, 0, 2, 2, 0, 2, 0, 0, 2, …
## $ Q2.4.5 <dbl> 2, 2, 1, 0, 0, 2, 2, 1, 1, 2, 1, 0, 1, 0, 2, 2, 0, 2, 0, 0, 2, …
## $ Q2.5.1 <dbl> 5, 3, 4, 4, 3, 5, 3, 3, 5, 4, 4, 4, 4, 3, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.2 <dbl> 5, 3, 4, 4, 3, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.3 <dbl> 4, 3, 4, 4, 3, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.4 <dbl> 3, 3, 3, 4, 3, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.5 <dbl> 4, 3, 4, 4, 5, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.6 <dbl> 5, 3, 4, 4, 5, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.5.7 <dbl> 4, 3, 4, 4, 5, 5, 3, 3, 5, 4, 4, 4, 4, 2, 4, 5, 3, 4, 2, 3, 4, …
## $ Q2.6.1 <dbl> 4, 3, 3, 2, 3, 2, 3, 3, 4, 3, 3, 3, 4, 2, 5, 5, 3, 3, 4, 4, 4, …
## $ Q2.6.2 <dbl> 4, 3, 3, 3, 3, 2, 3, 3, 4, 2, 3, 3, 5, 1, 5, 4, 3, 3, 4, 3, 4, …
## $ Q2.6.3 <dbl> 5, 3, 3, 3, 3, 2, 3, 3, 4, 1, 4, 3, 4, 3, 5, 4, 3, 3, 4, 3, 4, …
## $ Q2.6.4 <dbl> 4, 3, 3, 3, 3, 2, 3, 3, 4, 0, 3, 3, 4, 4, 5, 4, 3, 3, 4, 3, 4, …
## $ Q2.6.5 <dbl> 3, 3, 3, 2, 3, 2, 3, 3, 4, 2, 3, 3, 5, 3, 5, 4, 3, 3, 4, 3, 4, …
## $ Q2.6.6 <dbl> 5, 3, 3, 2, 3, 2, 3, 3, 4, 0, 4, 3, 4, 3, 5, 4, 3, 3, 4, 2, 4, …
## $ Q2.6.7 <dbl> 4, 3, 3, 2, 3, 2, 3, 3, 4, 2, 3, 3, 5, 2, 5, 4, 3, 3, 4, 1, 4, …
## $ Q3.1.1 <dbl> 2, 2, 2, 2, 0, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, …
## $ Q3.1.2 <dbl> 2, 2, 2, 2, 0, 2, 2, 2, 2, 2, 1, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, …
## $ Q3.1.3 <dbl> 2, 2, 0, 0, 0, 0, 0, 2, 2, 2, 0, 2, 2, 2, 2, 2, 0, 2, 2, 0, 2, …
## $ Q3.1.4 <dbl> 2, 2, 2, 0, 0, 0, 2, 2, 0, 2, 0, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, …
## $ Q3.1.5 <dbl> 2, 2, 2, 0, 0, 0, 2, 2, 2, 2, 2, 2, 1, 2, 2, 2, 0, 2, 2, 2, 2, …
## $ Q3.1.6 <dbl> 2, 2, 1, 0, 0, 0, 2, 2, 2, 2, 0, 2, 1, 2, 2, 2, 0, 2, 2, 0, 2, …
## $ Q3.1.7 <dbl> 2, 2, 2, 2, 0, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, …
## $ Q3.2.1 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, 2, 0, 2, 0, 0, 2, …
## $ Q3.2.2 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.2.3 <dbl> 2, 2, 2, 1, 0, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.2.4 <dbl> 2, 2, 2, 1, 0, 2, 2, 2, 2, 2, 0, 0, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.2.5 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.2.6 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 2, 0, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.2.7 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 2, 1, 1, 2, 2, 2, 0, 2, 0, 0, 2, …
## $ Q3.2.8 <dbl> 2, 0, 2, 0, 0, 2, 2, 2, 2, 2, 1, 1, 0, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.1 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 0, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.2 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 0, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.3 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 0, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.4 <dbl> 2, 2, 0, 0, 0, 2, 2, 2, 2, 2, 0, 0, 0, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.5 <dbl> 2, 2, 0, 0, 0, 0, 2, 2, 2, 2, 0, 0, 0, 2, 0, 2, 0, 2, 0, 2, 2, …
## $ Q3.3.6 <dbl> 2, 2, 2, 0, 0, 2, 2, 2, 2, 2, 0, 0, 2, 2, 2, 2, 0, 2, 0, 2, 2, …
## $ Q4.1.1 <dbl> 0, 5, 4, 3, 5, 4, 3, 3, 4, 4, 4, 4, 5, 4, 3, 5, 3, 4, 5, 3, 3, …
## $ Q4.1.2 <dbl> 0, 5, 3, 3, 5, 4, 3, 3, 4, 4, 4, 4, 5, 4, 3, 5, 3, 4, 5, 3, 3, …
## $ Q4.1.3 <dbl> 0, 5, 3, 3, 5, 4, 3, 3, 4, 4, 0, 4, 5, 4, 3, 5, 3, 4, 5, 3, 3, …
## $ Q4.1.4 <dbl> 0, 5, 2, 3, 5, 4, 1, 3, 3, 4, 0, 4, 5, 4, 3, 5, 3, 4, 5, 3, 3, …
## $ Q4.1.5 <dbl> 0, 5, 1, 3, 5, 4, 0, 3, 3, 4, 0, 3, 1, 4, 3, 5, 3, 3, 1, 3, 3, …
## $ Q4.1.6 <dbl> 3, 5, 1, 3, 5, 4, 3, 3, 3, 4, 0, 2, 3, 4, 3, 5, 3, 3, 1, 3, 3, …
## $ Q4.2.1 <dbl> 0, 4, 0, 3, 5, 4, 2, 3, 5, 4, 0, 3, 1, 3, 3, 4, 3, 3, 0, 2, 3, …
## $ Q4.2.2 <dbl> 0, 4, 2, 3, 5, 4, 2, 3, 5, 4, 0, 2, 3, 3, 3, 4, 3, 3, 0, 2, 3, …
## $ Q4.2.3 <dbl> 0, 4, 2, 3, 5, 4, 2, 3, 5, 4, 0, 2, 3, 3, 3, 4, 3, 3, 0, 3, 3, …
## $ Q4.2.4 <dbl> 3, 4, 2, 3, 5, 4, 2, 3, 5, 4, 0, 1, 3, 3, 3, 4, 3, 3, 0, 3, 3, …
data |>
  select(1:10) |>
  head(10) |>
  kable(caption = "Cuplikan 10 Baris Pertama Dataset")
Cuplikan 10 Baris Pertama Dataset
Year Gender Age City Q2.1 Q2.2.1 Q2.2.2 Q2.2.3 Q2.2.4 Q2.2.5
2 Male 18 Hanoi 5 0 0 0 0 0
3 Female 20 Hue 3 2 2 2 2 2
5 Female 21 HCMC 0 2 2 2 2 2
5 Female 22 HCMC 5 0 0 0 0 0
4 Female 20 Hanoi 5 0 0 0 0 0
4 Female 20 Hanoi 5 2 2 2 2 2
4 Female 20 Hanoi 5 2 2 2 2 2
4 Female 20 Hanoi 5 0 2 2 2 0
3 Female 19 Vinh 4 0 2 2 2 2
4 Male 21 HCMC 4 2 2 2 2 2

3. Pembersihan Data

missing_count <- colSums(is.na(data))
missing_count[missing_count > 0] |>
  as.data.frame() |>
  setNames("Jumlah NA") |>
  kable(caption = "Variabel dengan Missing Value")
Variabel dengan Missing Value
Jumlah NA
Q2.1 1
data <- na.omit(data)
cat("Jumlah observasi setelah hapus NA:", nrow(data))
## Jumlah observasi setelah hapus NA: 1322

4. Penentuan Konstruk Penelitian

Berdasarkan isi kuesioner, konstruk yang digunakan sebagai berikut:

construct_def <- data.frame(
  Konstruk = c("Quality Policy (QP)",
               "Quality Assurance Handbook (QAH)",
               "Quality Assurance Unit (QAU)",
               "Purpose of Quality Assurance (PQA)",
               "Focus of Quality Assurance (FQA)",
               "Quality Assurance Processes and Instruments (QAPI)",
               "Student Support Services (SSS)",
               "Graduate Employability (GE)",
               "Evaluation Survey Participation (ESP)",
               "Positive Change (PC)"),
  Variabel = c("Q2.2.1 – Q2.2.5",
               "Q2.3.1 – Q2.3.4",
               "Q2.4.1 – Q2.4.5",
               "Q2.5.1 – Q2.5.7",
               "Q2.6.1 – Q2.6.7",
               "Q3.1.1 – Q3.1.7",
               "Q3.2.1 – Q3.2.8",
               "Q3.3.1 – Q3.3.6",
               "Q4.1.1 – Q4.1.6",
               "Q4.2.1 – Q4.2.4"),
  Jumlah = c(5, 4, 5, 7, 7, 7, 8, 6, 6, 4)
)

kable(construct_def, caption = "Tabel 1. Definisi Konstruk Penelitian")
Tabel 1. Definisi Konstruk Penelitian
Konstruk Variabel Jumlah
Quality Policy (QP) Q2.2.1 – Q2.2.5 5
Quality Assurance Handbook (QAH) Q2.3.1 – Q2.3.4 4
Quality Assurance Unit (QAU) Q2.4.1 – Q2.4.5 5
Purpose of Quality Assurance (PQA) Q2.5.1 – Q2.5.7 7
Focus of Quality Assurance (FQA) Q2.6.1 – Q2.6.7 7
Quality Assurance Processes and Instruments (QAPI) Q3.1.1 – Q3.1.7 7
Student Support Services (SSS) Q3.2.1 – Q3.2.8 8
Graduate Employability (GE) Q3.3.1 – Q3.3.6 6
Evaluation Survey Participation (ESP) Q4.1.1 – Q4.1.6 6
Positive Change (PC) Q4.2.1 – Q4.2.4 4

5. Ekstraksi Variabel

pls_data <- data |>
  select(Q2.2.1:Q2.2.5,
         Q2.3.1:Q2.3.4,
         Q2.4.1:Q2.4.5,
         Q2.5.1:Q2.5.7,
         Q2.6.1:Q2.6.7,
         Q3.1.1:Q3.1.7,
         Q3.2.1:Q3.2.8,
         Q3.3.1:Q3.3.6,
         Q4.1.1:Q4.1.6,
         Q4.2.1:Q4.2.4)

6. Statistik Deskriptif

hasil_deskriptif <- describe(pls_data)

hasil_deskriptif |>
  as.data.frame() |>
  select(n, mean, sd, median, min, max, skew, kurtosis) |>
  round(3) |>
  kable(caption = "Tabel 2. Statistik Deskriptif Seluruh Indikator")
Tabel 2. Statistik Deskriptif Seluruh Indikator
n mean sd median min max skew kurtosis
Q2.2.1 1322 1.716 0.681 2 0 2 -2.049 2.304
Q2.2.2 1322 1.641 0.750 2 0 2 -1.669 0.864
Q2.2.3 1322 1.626 0.762 2 0 2 -1.600 0.641
Q2.2.4 1322 1.662 0.730 2 0 2 -1.762 1.204
Q2.2.5 1322 1.450 0.864 2 0 2 -1.005 -0.903
Q2.3.1 1322 1.369 0.868 2 0 2 -0.787 -1.212
Q2.3.2 1322 1.228 0.871 2 0 2 -0.457 -1.530
Q2.3.3 1322 1.222 0.918 2 0 2 -0.453 -1.660
Q2.3.4 1322 1.071 0.950 1 0 2 -0.142 -1.877
Q2.4.1 1322 1.632 0.753 2 0 2 -1.629 0.751
Q2.4.2 1322 1.635 0.749 2 0 2 -1.641 0.803
Q2.4.3 1322 1.592 0.788 2 0 2 -1.464 0.219
Q2.4.4 1322 1.433 0.767 2 0 2 -0.911 -0.712
Q2.4.5 1322 1.547 0.776 2 0 2 -1.292 -0.097
Q2.5.1 1322 3.404 1.345 4 0 5 -1.371 1.398
Q2.5.2 1322 3.468 1.338 4 0 5 -1.375 1.480
Q2.5.3 1322 3.480 1.330 4 0 5 -1.376 1.503
Q2.5.4 1322 3.400 1.359 4 0 5 -1.340 1.251
Q2.5.5 1322 3.393 1.350 4 0 5 -1.312 1.169
Q2.5.6 1322 3.451 1.355 4 0 5 -1.349 1.331
Q2.5.7 1322 3.411 1.371 4 0 5 -1.355 1.232
Q2.6.1 1322 3.460 1.186 4 0 5 -1.282 2.166
Q2.6.2 1322 3.281 1.254 3 0 5 -1.059 1.158
Q2.6.3 1322 3.243 1.220 3 0 5 -1.069 1.292
Q2.6.4 1322 3.175 1.277 3 0 5 -1.060 0.981
Q2.6.5 1322 3.158 1.271 3 0 5 -1.032 0.963
Q2.6.6 1322 3.227 1.285 3 0 5 -0.939 0.731
Q2.6.7 1322 3.079 1.387 3 0 5 -0.857 0.219
Q3.1.1 1322 1.825 0.540 2 0 2 -2.909 6.769
Q3.1.2 1322 1.701 0.655 2 0 2 -1.941 2.126
Q3.1.3 1322 1.535 0.827 2 0 2 -1.263 -0.341
Q3.1.4 1322 1.562 0.805 2 0 2 -1.356 -0.078
Q3.1.5 1322 1.641 0.741 2 0 2 -1.667 0.902
Q3.1.6 1322 1.627 0.753 2 0 2 -1.605 0.694
Q3.1.7 1322 1.781 0.597 2 0 2 -2.487 4.435
Q3.2.1 1322 1.852 0.499 2 0 2 -3.235 8.844
Q3.2.2 1322 1.844 0.501 2 0 2 -3.122 8.250
Q3.2.3 1322 1.734 0.645 2 0 2 -2.148 2.851
Q3.2.4 1322 1.821 0.526 2 0 2 -2.847 6.634
Q3.2.5 1322 1.862 0.482 2 0 2 -3.389 9.894
Q3.2.6 1322 1.746 0.624 2 0 2 -2.221 3.247
Q3.2.7 1322 1.697 0.662 2 0 2 -1.924 2.032
Q3.2.8 1322 1.578 0.761 2 0 2 -1.403 0.194
Q3.3.1 1322 1.608 0.768 2 0 2 -1.528 0.444
Q3.3.2 1322 1.567 0.794 2 0 2 -1.373 -0.001
Q3.3.3 1322 1.557 0.808 2 0 2 -1.337 -0.128
Q3.3.4 1322 1.525 0.828 2 0 2 -1.231 -0.407
Q3.3.5 1322 1.525 0.826 2 0 2 -1.230 -0.401
Q3.3.6 1322 1.721 0.672 2 0 2 -2.075 2.442
Q4.1.1 1322 3.258 1.389 4 0 5 -1.121 0.686
Q4.1.2 1322 3.315 1.363 4 0 5 -1.104 0.722
Q4.1.3 1322 3.282 1.396 4 0 5 -1.091 0.585
Q4.1.4 1322 3.111 1.426 3 0 5 -0.954 0.173
Q4.1.5 1322 2.955 1.447 3 0 5 -0.783 -0.236
Q4.1.6 1322 3.051 1.373 3 0 5 -0.881 0.173
Q4.2.1 1322 2.856 1.429 3 0 5 -0.798 -0.153
Q4.2.2 1322 2.772 1.427 3 0 5 -0.685 -0.356
Q4.2.3 1322 2.868 1.443 3 0 5 -0.778 -0.225
Q4.2.4 1322 2.855 1.419 3 0 5 -0.694 -0.276

7. Visualisasi Distribusi Data

construct_items <- list(
  QP   = c("Q2.2.1","Q2.2.2","Q2.2.3","Q2.2.4","Q2.2.5"),
  QAH  = c("Q2.3.1","Q2.3.2","Q2.3.3","Q2.3.4"),
  QAU  = c("Q2.4.1","Q2.4.2","Q2.4.3","Q2.4.4","Q2.4.5"),
  PQA  = c("Q2.5.1","Q2.5.2","Q2.5.3","Q2.5.4","Q2.5.5","Q2.5.6","Q2.5.7"),
  FQA  = c("Q2.6.1","Q2.6.2","Q2.6.3","Q2.6.4","Q2.6.5","Q2.6.6","Q2.6.7"),
  QAPI = c("Q3.1.1","Q3.1.2","Q3.1.3","Q3.1.4","Q3.1.5","Q3.1.6","Q3.1.7"),
  SSS  = c("Q3.2.1","Q3.2.2","Q3.2.3","Q3.2.4","Q3.2.5","Q3.2.6","Q3.2.7","Q3.2.8"),
  GE   = c("Q3.3.1","Q3.3.2","Q3.3.3","Q3.3.4","Q3.3.5","Q3.3.6"),
  ESP  = c("Q4.1.1","Q4.1.2","Q4.1.3","Q4.1.4","Q4.1.5","Q4.1.6"),
  PC   = c("Q4.2.1","Q4.2.2","Q4.2.3","Q4.2.4")
)

construct_scores <- pls_data |>
  mutate(across(everything(), as.numeric)) |>
  bind_cols(
    lapply(construct_items, function(items) {
      rowMeans(select(pls_data, all_of(items)), na.rm = TRUE)
    }) |>
      bind_cols()
  )
construct_scores |>
  select(all_of(names(construct_items))) |>
  pivot_longer(everything(), names_to = "Konstruk", values_to = "Skor") |>
  ggplot(aes(x = Konstruk, y = Skor, fill = Konstruk)) +
  geom_boxplot(show.legend = FALSE) +
  labs(title = "Distribusi Skor per Konstruk",
       x = "Konstruk", y = "Skor") +
  theme_minimal(base_size = 11) +
  theme(axis.text.x = element_text(angle = 45, hjust = 1))

plot_list <- names(construct_items) |>
  lapply(function(k) {
    construct_scores |>
      ggplot(aes(x = .data[[k]])) +
      geom_histogram(bins = 20, fill = "steelblue", color = "white", alpha = 0.8) +
      labs(title = k, x = "Skor", y = NULL) +
      theme_minimal(base_size = 9)
  })

wrap_plots(plot_list, ncol = 5)

8. Uji KMO

hasil_kmo <- KMO(pls_data)

cat("Overall MSA:", round(hasil_kmo$MSA, 3), "\n")
## Overall MSA: 0.947
kmo_df <- data.frame(
  Indikator = names(hasil_kmo$MSAi),
  MSA = round(hasil_kmo$MSAi, 3)
)

kable(kmo_df, caption = "Tabel 3. Nilai MSA per Indikator")
Tabel 3. Nilai MSA per Indikator
Indikator MSA
Q2.2.1 Q2.2.1 0.945
Q2.2.2 Q2.2.2 0.949
Q2.2.3 Q2.2.3 0.952
Q2.2.4 Q2.2.4 0.950
Q2.2.5 Q2.2.5 0.951
Q2.3.1 Q2.3.1 0.952
Q2.3.2 Q2.3.2 0.958
Q2.3.3 Q2.3.3 0.928
Q2.3.4 Q2.3.4 0.917
Q2.4.1 Q2.4.1 0.945
Q2.4.2 Q2.4.2 0.946
Q2.4.3 Q2.4.3 0.950
Q2.4.4 Q2.4.4 0.957
Q2.4.5 Q2.4.5 0.968
Q2.5.1 Q2.5.1 0.967
Q2.5.2 Q2.5.2 0.926
Q2.5.3 Q2.5.3 0.934
Q2.5.4 Q2.5.4 0.952
Q2.5.5 Q2.5.5 0.947
Q2.5.6 Q2.5.6 0.943
Q2.5.7 Q2.5.7 0.946
Q2.6.1 Q2.6.1 0.916
Q2.6.2 Q2.6.2 0.930
Q2.6.3 Q2.6.3 0.929
Q2.6.4 Q2.6.4 0.915
Q2.6.5 Q2.6.5 0.912
Q2.6.6 Q2.6.6 0.924
Q2.6.7 Q2.6.7 0.942
Q3.1.1 Q3.1.1 0.920
Q3.1.2 Q3.1.2 0.938
Q3.1.3 Q3.1.3 0.962
Q3.1.4 Q3.1.4 0.964
Q3.1.5 Q3.1.5 0.955
Q3.1.6 Q3.1.6 0.949
Q3.1.7 Q3.1.7 0.965
Q3.2.1 Q3.2.1 0.965
Q3.2.2 Q3.2.2 0.956
Q3.2.3 Q3.2.3 0.961
Q3.2.4 Q3.2.4 0.964
Q3.2.5 Q3.2.5 0.955
Q3.2.6 Q3.2.6 0.971
Q3.2.7 Q3.2.7 0.960
Q3.2.8 Q3.2.8 0.964
Q3.3.1 Q3.3.1 0.980
Q3.3.2 Q3.3.2 0.967
Q3.3.3 Q3.3.3 0.958
Q3.3.4 Q3.3.4 0.949
Q3.3.5 Q3.3.5 0.961
Q3.3.6 Q3.3.6 0.973
Q4.1.1 Q4.1.1 0.940
Q4.1.2 Q4.1.2 0.899
Q4.1.3 Q4.1.3 0.915
Q4.1.4 Q4.1.4 0.951
Q4.1.5 Q4.1.5 0.922
Q4.1.6 Q4.1.6 0.921
Q4.2.1 Q4.2.1 0.945
Q4.2.2 Q4.2.2 0.934
Q4.2.3 Q4.2.3 0.949
Q4.2.4 Q4.2.4 0.934

Interpretasi: Nilai Overall MSA sebesar 0.947 menunjukkan data sangat layak untuk analisis faktor (KMO > 0,8 = sangat baik).

9. Model PLS-SEM

Outer Model (Model Pengukuran)

measurement_model <- constructs(
  composite("QP",   multi_items("Q2.2.", 1:5)),
  composite("QAH",  multi_items("Q2.3.", 1:4)),
  composite("QAU",  multi_items("Q2.4.", 1:5)),
  composite("PQA",  multi_items("Q2.5.", 1:7)),
  composite("FQA",  multi_items("Q2.6.", 1:7)),
  composite("QAPI", multi_items("Q3.1.", 1:7)),
  composite("SSS",  multi_items("Q3.2.", 1:8)),
  composite("GE",   multi_items("Q3.3.", 1:6)),
  composite("ESP",  multi_items("Q4.1.", 1:6)),
  composite("PC",   multi_items("Q4.2.", 1:4))
)

Inner Model (Model Struktural)

structural_model <- relationships(
  paths(from = c("QP", "QAH", "QAU"), to = "PQA"),
  paths(from = "PQA", to = "FQA"),
  paths(from = "FQA", to = "QAPI"),
  paths(from = "QAPI", to = c("SSS", "GE")),
  paths(from = c("SSS", "GE"), to = "ESP"),
  paths(from = "ESP", to = "PC")
)

Estimasi Model

pls_model <- estimate_pls(
  data              = pls_data,
  measurement_model = measurement_model,
  structural_model  = structural_model
)

10. Evaluasi Outer Model

Loading Factor

loadings_mat <- pls_model$outer_loadings
kable(round(loadings_mat, 3), caption = "Tabel 4. Outer Loadings")
Tabel 4. Outer Loadings
QP QAH QAU PQA FQA QAPI SSS GE ESP PC
Q2.2.1 0.853 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.2.2 0.885 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.2.3 0.785 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.2.4 0.873 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.2.5 0.662 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.3.1 0.000 0.702 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.3.2 0.000 0.700 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.3.3 0.000 0.853 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.3.4 0.000 0.940 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.4.1 0.000 0.000 0.871 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.4.2 0.000 0.000 0.901 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.4.3 0.000 0.000 0.893 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.4.4 0.000 0.000 0.809 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.4.5 0.000 0.000 0.817 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.1 0.000 0.000 0.000 0.929 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.2 0.000 0.000 0.000 0.968 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.3 0.000 0.000 0.000 0.971 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.4 0.000 0.000 0.000 0.966 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.5 0.000 0.000 0.000 0.960 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.6 0.000 0.000 0.000 0.966 0.000 0.000 0.000 0.000 0.000 0.000
Q2.5.7 0.000 0.000 0.000 0.952 0.000 0.000 0.000 0.000 0.000 0.000
Q2.6.1 0.000 0.000 0.000 0.000 0.875 0.000 0.000 0.000 0.000 0.000
Q2.6.2 0.000 0.000 0.000 0.000 0.896 0.000 0.000 0.000 0.000 0.000
Q2.6.3 0.000 0.000 0.000 0.000 0.928 0.000 0.000 0.000 0.000 0.000
Q2.6.4 0.000 0.000 0.000 0.000 0.919 0.000 0.000 0.000 0.000 0.000
Q2.6.5 0.000 0.000 0.000 0.000 0.930 0.000 0.000 0.000 0.000 0.000
Q2.6.6 0.000 0.000 0.000 0.000 0.916 0.000 0.000 0.000 0.000 0.000
Q2.6.7 0.000 0.000 0.000 0.000 0.889 0.000 0.000 0.000 0.000 0.000
Q3.1.1 0.000 0.000 0.000 0.000 0.000 0.704 0.000 0.000 0.000 0.000
Q3.1.2 0.000 0.000 0.000 0.000 0.000 0.743 0.000 0.000 0.000 0.000
Q3.1.3 0.000 0.000 0.000 0.000 0.000 0.769 0.000 0.000 0.000 0.000
Q3.1.4 0.000 0.000 0.000 0.000 0.000 0.808 0.000 0.000 0.000 0.000
Q3.1.5 0.000 0.000 0.000 0.000 0.000 0.830 0.000 0.000 0.000 0.000
Q3.1.6 0.000 0.000 0.000 0.000 0.000 0.834 0.000 0.000 0.000 0.000
Q3.1.7 0.000 0.000 0.000 0.000 0.000 0.806 0.000 0.000 0.000 0.000
Q3.2.1 0.000 0.000 0.000 0.000 0.000 0.000 0.775 0.000 0.000 0.000
Q3.2.2 0.000 0.000 0.000 0.000 0.000 0.000 0.843 0.000 0.000 0.000
Q3.2.3 0.000 0.000 0.000 0.000 0.000 0.000 0.777 0.000 0.000 0.000
Q3.2.4 0.000 0.000 0.000 0.000 0.000 0.000 0.817 0.000 0.000 0.000
Q3.2.5 0.000 0.000 0.000 0.000 0.000 0.000 0.830 0.000 0.000 0.000
Q3.2.6 0.000 0.000 0.000 0.000 0.000 0.000 0.769 0.000 0.000 0.000
Q3.2.7 0.000 0.000 0.000 0.000 0.000 0.000 0.752 0.000 0.000 0.000
Q3.2.8 0.000 0.000 0.000 0.000 0.000 0.000 0.713 0.000 0.000 0.000
Q3.3.1 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.806 0.000 0.000
Q3.3.2 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.868 0.000 0.000
Q3.3.3 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.907 0.000 0.000
Q3.3.4 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.910 0.000 0.000
Q3.3.5 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.892 0.000 0.000
Q3.3.6 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.789 0.000 0.000
Q4.1.1 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.834 0.000
Q4.1.2 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.888 0.000
Q4.1.3 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.901 0.000
Q4.1.4 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.916 0.000
Q4.1.5 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.903 0.000
Q4.1.6 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.898 0.000
Q4.2.1 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.936
Q4.2.2 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.958
Q4.2.3 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.952
Q4.2.4 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.929

Interpretasi: Loading ≥ 0,70 → indikator ideal. Loading 0,50–0,70 → masih dapat dipertimbangkan. Loading < 0,50 → indikator dihapus.

Reliabilitas dan Validitas Konvergen

reliability <- summary(pls_model)$reliability
kable(round(reliability, 3), caption = "Tabel 5. Reliabilitas dan Validitas Konvergen")
Tabel 5. Reliabilitas dan Validitas Konvergen
alpha rhoA rhoC AVE
QP 0.881 0.927 0.908 0.665
QAH 0.835 1.210 0.879 0.649
QAU 0.913 0.938 0.934 0.738
PQA 0.985 0.986 0.988 0.920
FQA 0.965 0.981 0.970 0.824
QAPI 0.896 0.899 0.919 0.618
SSS 0.911 0.912 0.928 0.617
GE 0.931 0.932 0.946 0.745
ESP 0.948 0.955 0.958 0.793
PC 0.959 0.960 0.970 0.891

Interpretasi: - Cronbach’s Alpha > 0,7 → Reliabel - rhoA > 0,7 → Reliabel - rhoC (Composite Reliability) > 0,7 → Reliabel - AVE > 0,5 → Validitas Konvergen terpenuhi

Validitas Diskriminan

Fornell-Larcker

fl_criteria <- summary(pls_model)$validity$fl_criteria
kable(round(fl_criteria, 3), caption = "Tabel 6. Fornell-Larcker Criterion")
Tabel 6. Fornell-Larcker Criterion
QP QAH QAU PQA FQA QAPI SSS GE ESP PC
QP 0.816 NA NA NA NA NA NA NA NA NA
QAH 0.407 0.805 NA NA NA NA NA NA NA NA
QAU 0.571 0.502 0.859 NA NA NA NA NA NA NA
PQA 0.133 -0.079 0.106 0.959 NA NA NA NA NA NA
FQA 0.000 0.006 0.029 -0.045 0.908 NA NA NA NA NA
QAPI 0.500 0.459 0.526 0.079 -0.021 0.786 NA NA NA NA
SSS 0.503 0.355 0.491 0.136 -0.024 0.665 0.786 NA NA NA
GE 0.503 0.458 0.503 0.086 -0.008 0.669 0.629 0.863 NA NA
ESP 0.189 0.172 0.243 0.410 -0.032 0.324 0.208 0.295 0.891 NA
PC 0.254 0.204 0.274 0.396 -0.024 0.341 0.271 0.354 0.657 0.944

Interpretasi: Nilai diagonal (√AVE) harus lebih besar dibanding korelasi antar konstruk.

HTMT

htmt <- summary(pls_model)$validity$htmt
kable(round(htmt, 3), caption = "Tabel 7. Heterotrait-Monotrait Ratio (HTMT)")
Tabel 7. Heterotrait-Monotrait Ratio (HTMT)
QP QAH QAU PQA FQA QAPI SSS GE ESP PC
QP NA NA NA NA NA NA NA NA NA NA
QAH 0.532 NA NA NA NA NA NA NA NA NA
QAU 0.644 0.601 NA NA NA NA NA NA NA NA
PQA 0.125 0.068 0.106 NA NA NA NA NA NA NA
FQA 0.014 0.017 0.035 0.045 NA NA NA NA NA NA
QAPI 0.574 0.543 0.585 0.086 0.026 NA NA NA NA NA
SSS 0.557 0.427 0.539 0.144 0.032 0.735 NA NA NA NA
GE 0.568 0.520 0.547 0.090 0.025 0.732 0.684 NA NA NA
ESP 0.206 0.193 0.256 0.427 0.032 0.349 0.220 0.305 NA NA
PC 0.282 0.218 0.294 0.408 0.025 0.366 0.289 0.375 0.683 NA

Interpretasi: HTMT < 0,9 → Validitas Diskriminan terpenuhi

11. Evaluasi Inner Model

R-Square

r_sq <- summary(pls_model)$paths
if ("R2" %in% colnames(r_sq)) {
  r_sq <- r_sq[, "R2", drop = FALSE]
} else {
  r_sq <- r_sq[, ncol(r_sq), drop = FALSE]
  colnames(r_sq) <- "R2"
}
kable(round(r_sq, 3), caption = "Tabel 8. R-Square")
Tabel 8. R-Square
R2
R^2 0.431
AdjR^2 0.431
QP NA
QAH NA
QAU NA
PQA NA
FQA NA
QAPI NA
SSS NA
GE NA
ESP 0.657

Interpretasi: Semakin besar R², semakin baik model menjelaskan variabel endogen.

12. Bootstrapping

boot_pls <- bootstrap_model(
  seminr_model = pls_model,
  nboot        = params$n_bootstrap,
  cores        = 1
)

13. Hasil Bootstrapping

boot_summary <- summary(boot_pls)
print(summary(boot_pls))
## 
## Results from Bootstrap resamples:  100
## 
## Bootstrapped Structural Paths:
##               Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## QP  ->  PQA           0.144          0.147        0.030   4.838   0.094
## QAH  ->  PQA         -0.200         -0.203        0.043  -4.655  -0.263
## QAU  ->  PQA          0.125          0.126        0.030   4.093   0.061
## PQA  ->  FQA         -0.045         -0.047        0.027  -1.643  -0.095
## FQA  ->  QAPI        -0.021         -0.024        0.028  -0.763  -0.070
## QAPI  ->  SSS         0.665          0.667        0.030  22.375   0.607
## QAPI  ->  GE          0.669          0.670        0.023  29.182   0.625
## SSS  ->  ESP          0.037          0.034        0.035   1.054  -0.028
## GE  ->  ESP           0.271          0.275        0.034   8.002   0.204
## ESP  ->  PC           0.657          0.660        0.023  29.123   0.617
##               97.5% CI Bootstrap P Val
## QP  ->  PQA      0.198           0.000
## QAH  ->  PQA    -0.151           0.020
## QAU  ->  PQA     0.184           0.000
## PQA  ->  FQA     0.023           0.120
## FQA  ->  QAPI    0.035           0.380
## QAPI  ->  SSS    0.708           0.000
## QAPI  ->  GE     0.713           0.000
## SSS  ->  ESP     0.097           0.400
## GE  ->  ESP      0.345           0.000
## ESP  ->  PC      0.700           0.000
## 
## Bootstrapped Weights:
##                  Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## Q2.2.1  ->  QP           0.330          0.340        0.044   7.471   0.278
## Q2.2.2  ->  QP           0.332          0.335        0.043   7.713   0.278
## Q2.2.3  ->  QP           0.191          0.186        0.039   4.851   0.083
## Q2.2.4  ->  QP           0.267          0.262        0.037   7.247   0.191
## Q2.2.5  ->  QP           0.062          0.054        0.065   0.958  -0.131
## Q2.3.1  ->  QAH          0.175          0.129        0.188   0.933  -0.500
## Q2.3.2  ->  QAH          0.150          0.113        0.140   1.073  -0.205
## Q2.3.3  ->  QAH          0.274          0.256        0.093   2.946   0.066
## Q2.3.4  ->  QAH          0.572          0.614        0.256   2.238   0.424
## Q2.4.1  ->  QAU          0.232          0.224        0.030   7.811   0.181
## Q2.4.2  ->  QAU          0.299          0.298        0.040   7.577   0.246
## Q2.4.3  ->  QAU          0.257          0.256        0.032   7.980   0.189
## Q2.4.4  ->  QAU          0.130          0.125        0.061   2.116   0.006
## Q2.4.5  ->  QAU          0.237          0.251        0.042   5.579   0.177
## Q2.5.1  ->  PQA          0.150          0.148        0.008  17.974   0.133
## Q2.5.2  ->  PQA          0.154          0.154        0.005  28.984   0.145
## Q2.5.3  ->  PQA          0.159          0.158        0.005  34.697   0.150
## Q2.5.4  ->  PQA          0.152          0.153        0.006  25.429   0.141
## Q2.5.5  ->  PQA          0.142          0.143        0.006  22.440   0.130
## Q2.5.6  ->  PQA          0.149          0.151        0.005  32.726   0.142
## Q2.5.7  ->  PQA          0.137          0.138        0.006  22.355   0.126
## Q2.6.1  ->  FQA          0.134          0.136        0.109   1.225  -0.100
## Q2.6.2  ->  FQA          0.160          0.152        0.056   2.844  -0.023
## Q2.6.3  ->  FQA          0.212          0.200        0.059   3.604   0.097
## Q2.6.4  ->  FQA          0.100          0.119        0.074   1.350  -0.021
## Q2.6.5  ->  FQA          0.175          0.168        0.042   4.194   0.097
## Q2.6.6  ->  FQA          0.163          0.158        0.057   2.853   0.026
## Q2.6.7  ->  FQA          0.158          0.162        0.064   2.449   0.036
## Q3.1.1  ->  QAPI         0.167          0.167        0.007  24.531   0.152
## Q3.1.2  ->  QAPI         0.172          0.172        0.005  32.940   0.162
## Q3.1.3  ->  QAPI         0.169          0.169        0.005  32.488   0.160
## Q3.1.4  ->  QAPI         0.187          0.187        0.006  32.253   0.176
## Q3.1.5  ->  QAPI         0.192          0.192        0.005  35.904   0.182
## Q3.1.6  ->  QAPI         0.191          0.191        0.005  36.334   0.182
## Q3.1.7  ->  QAPI         0.191          0.191        0.005  37.441   0.182
## Q3.2.1  ->  SSS          0.153          0.153        0.006  23.698   0.140
## Q3.2.2  ->  SSS          0.169          0.168        0.006  29.344   0.157
## Q3.2.3  ->  SSS          0.172          0.171        0.008  22.716   0.158
## Q3.2.4  ->  SSS          0.156          0.156        0.006  25.665   0.145
## Q3.2.5  ->  SSS          0.160          0.160        0.005  30.161   0.149
## Q3.2.6  ->  SSS          0.152          0.150        0.007  22.400   0.138
## Q3.2.7  ->  SSS          0.155          0.154        0.007  22.490   0.143
## Q3.2.8  ->  SSS          0.157          0.156        0.008  19.608   0.140
## Q3.3.1  ->  GE           0.191          0.190        0.004  49.754   0.183
## Q3.3.2  ->  GE           0.195          0.195        0.005  41.565   0.186
## Q3.3.3  ->  GE           0.199          0.199        0.004  46.948   0.191
## Q3.3.4  ->  GE           0.198          0.199        0.005  41.909   0.191
## Q3.3.5  ->  GE           0.188          0.188        0.004  46.226   0.180
## Q3.3.6  ->  GE           0.188          0.188        0.006  32.602   0.177
## Q4.1.1  ->  ESP          0.156          0.155        0.006  28.036   0.142
## Q4.1.2  ->  ESP          0.168          0.167        0.005  35.681   0.157
## Q4.1.3  ->  ESP          0.177          0.177        0.004  44.243   0.170
## Q4.1.4  ->  ESP          0.202          0.202        0.005  41.081   0.193
## Q4.1.5  ->  ESP          0.214          0.215        0.006  35.307   0.204
## Q4.1.6  ->  ESP          0.204          0.205        0.005  38.243   0.197
## Q4.2.1  ->  PC           0.263          0.263        0.004  63.047   0.254
## Q4.2.2  ->  PC           0.273          0.273        0.004  64.352   0.265
## Q4.2.3  ->  PC           0.272          0.273        0.004  75.693   0.267
## Q4.2.4  ->  PC           0.252          0.251        0.004  59.513   0.245
##                  97.5% CI Bootstrap P Val
## Q2.2.1  ->  QP      0.439           0.000
## Q2.2.2  ->  QP      0.451           0.000
## Q2.2.3  ->  QP      0.253           0.000
## Q2.2.4  ->  QP      0.327           0.000
## Q2.2.5  ->  QP      0.128           0.360
## Q2.3.1  ->  QAH     0.345           0.220
## Q2.3.2  ->  QAH     0.336           0.220
## Q2.3.3  ->  QAH     0.429           0.020
## Q2.3.4  ->  QAH     1.133           0.020
## Q2.4.1  ->  QAU     0.272           0.000
## Q2.4.2  ->  QAU     0.384           0.000
## Q2.4.3  ->  QAU     0.325           0.000
## Q2.4.4  ->  QAU     0.196           0.060
## Q2.4.5  ->  QAU     0.361           0.000
## Q2.5.1  ->  PQA     0.162           0.000
## Q2.5.2  ->  PQA     0.164           0.000
## Q2.5.3  ->  PQA     0.166           0.000
## Q2.5.4  ->  PQA     0.163           0.000
## Q2.5.5  ->  PQA     0.153           0.000
## Q2.5.6  ->  PQA     0.159           0.000
## Q2.5.7  ->  PQA     0.150           0.000
## Q2.6.1  ->  FQA     0.316           0.140
## Q2.6.2  ->  FQA     0.248           0.080
## Q2.6.3  ->  FQA     0.328           0.040
## Q2.6.4  ->  FQA     0.320           0.080
## Q2.6.5  ->  FQA     0.271           0.000
## Q2.6.6  ->  FQA     0.282           0.040
## Q2.6.7  ->  FQA     0.321           0.020
## Q3.1.1  ->  QAPI    0.179           0.000
## Q3.1.2  ->  QAPI    0.181           0.000
## Q3.1.3  ->  QAPI    0.179           0.000
## Q3.1.4  ->  QAPI    0.198           0.000
## Q3.1.5  ->  QAPI    0.202           0.000
## Q3.1.6  ->  QAPI    0.201           0.000
## Q3.1.7  ->  QAPI    0.200           0.000
## Q3.2.1  ->  SSS     0.165           0.000
## Q3.2.2  ->  SSS     0.179           0.000
## Q3.2.3  ->  SSS     0.185           0.000
## Q3.2.4  ->  SSS     0.167           0.000
## Q3.2.5  ->  SSS     0.169           0.000
## Q3.2.6  ->  SSS     0.164           0.000
## Q3.2.7  ->  SSS     0.170           0.000
## Q3.2.8  ->  SSS     0.171           0.000
## Q3.3.1  ->  GE      0.198           0.000
## Q3.3.2  ->  GE      0.203           0.000
## Q3.3.3  ->  GE      0.206           0.000
## Q3.3.4  ->  GE      0.209           0.000
## Q3.3.5  ->  GE      0.194           0.000
## Q3.3.6  ->  GE      0.199           0.000
## Q4.1.1  ->  ESP     0.167           0.000
## Q4.1.2  ->  ESP     0.177           0.000
## Q4.1.3  ->  ESP     0.185           0.000
## Q4.1.4  ->  ESP     0.214           0.000
## Q4.1.5  ->  ESP     0.229           0.000
## Q4.1.6  ->  ESP     0.216           0.000
## Q4.2.1  ->  PC      0.271           0.000
## Q4.2.2  ->  PC      0.282           0.000
## Q4.2.3  ->  PC      0.279           0.000
## Q4.2.4  ->  PC      0.259           0.000
## 
## Bootstrapped Loadings:
##                  Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## Q2.2.1  ->  QP           0.853          0.856        0.018  48.089   0.827
## Q2.2.2  ->  QP           0.885          0.884        0.012  70.806   0.864
## Q2.2.3  ->  QP           0.785          0.781        0.031  25.671   0.716
## Q2.2.4  ->  QP           0.873          0.866        0.020  43.791   0.815
## Q2.2.5  ->  QP           0.662          0.655        0.049  13.455   0.545
## Q2.3.1  ->  QAH          0.702          0.652        0.147   4.782   0.138
## Q2.3.2  ->  QAH          0.700          0.658        0.104   6.713   0.394
## Q2.3.3  ->  QAH          0.853          0.817        0.091   9.410   0.527
## Q2.3.4  ->  QAH          0.940          0.924        0.132   7.135   0.854
## Q2.4.1  ->  QAU          0.871          0.866        0.015  58.625   0.836
## Q2.4.2  ->  QAU          0.901          0.899        0.013  71.378   0.869
## Q2.4.3  ->  QAU          0.893          0.893        0.011  79.104   0.870
## Q2.4.4  ->  QAU          0.809          0.808        0.030  26.997   0.741
## Q2.4.5  ->  QAU          0.817          0.821        0.027  30.738   0.750
## Q2.5.1  ->  PQA          0.929          0.928        0.010  92.265   0.909
## Q2.5.2  ->  PQA          0.968          0.967        0.004 222.514   0.958
## Q2.5.3  ->  PQA          0.971          0.971        0.004 227.864   0.962
## Q2.5.4  ->  PQA          0.966          0.965        0.005 213.195   0.955
## Q2.5.5  ->  PQA          0.960          0.959        0.005 174.686   0.947
## Q2.5.6  ->  PQA          0.966          0.965        0.005 209.813   0.957
## Q2.5.7  ->  PQA          0.952          0.952        0.006 150.841   0.938
## Q2.6.1  ->  FQA          0.875          0.870        0.044  19.745   0.771
## Q2.6.2  ->  FQA          0.896          0.889        0.032  28.142   0.816
## Q2.6.3  ->  FQA          0.928          0.922        0.023  40.464   0.881
## Q2.6.4  ->  FQA          0.919          0.917        0.020  46.540   0.865
## Q2.6.5  ->  FQA          0.930          0.925        0.017  54.344   0.885
## Q2.6.6  ->  FQA          0.916          0.911        0.018  50.725   0.864
## Q2.6.7  ->  FQA          0.889          0.885        0.026  34.227   0.824
## Q3.1.1  ->  QAPI         0.704          0.709        0.027  26.287   0.655
## Q3.1.2  ->  QAPI         0.743          0.745        0.020  37.153   0.708
## Q3.1.3  ->  QAPI         0.769          0.769        0.013  59.806   0.741
## Q3.1.4  ->  QAPI         0.808          0.810        0.012  68.633   0.786
## Q3.1.5  ->  QAPI         0.830          0.830        0.012  71.689   0.810
## Q3.1.6  ->  QAPI         0.834          0.834        0.011  79.212   0.815
## Q3.1.7  ->  QAPI         0.806          0.807        0.014  57.461   0.775
## Q3.2.1  ->  SSS          0.775          0.779        0.026  29.282   0.719
## Q3.2.2  ->  SSS          0.843          0.847        0.017  49.978   0.812
## Q3.2.3  ->  SSS          0.777          0.781        0.016  49.508   0.750
## Q3.2.4  ->  SSS          0.817          0.822        0.019  43.491   0.788
## Q3.2.5  ->  SSS          0.830          0.833        0.021  38.730   0.781
## Q3.2.6  ->  SSS          0.769          0.772        0.021  36.464   0.735
## Q3.2.7  ->  SSS          0.752          0.753        0.017  45.004   0.722
## Q3.2.8  ->  SSS          0.713          0.716        0.017  40.912   0.679
## Q3.3.1  ->  GE           0.806          0.806        0.018  45.467   0.779
## Q3.3.2  ->  GE           0.868          0.867        0.011  78.826   0.844
## Q3.3.3  ->  GE           0.907          0.907        0.008 120.746   0.892
## Q3.3.4  ->  GE           0.910          0.909        0.008 114.420   0.895
## Q3.3.5  ->  GE           0.892          0.891        0.010  91.628   0.872
## Q3.3.6  ->  GE           0.789          0.791        0.017  46.264   0.755
## Q4.1.1  ->  ESP          0.834          0.833        0.014  57.898   0.808
## Q4.1.2  ->  ESP          0.888          0.886        0.011  82.225   0.860
## Q4.1.3  ->  ESP          0.901          0.901        0.010  86.415   0.881
## Q4.1.4  ->  ESP          0.916          0.915        0.007 131.807   0.902
## Q4.1.5  ->  ESP          0.903          0.903        0.008 116.299   0.889
## Q4.1.6  ->  ESP          0.898          0.897        0.008 106.810   0.880
## Q4.2.1  ->  PC           0.936          0.935        0.006 157.766   0.924
## Q4.2.2  ->  PC           0.958          0.958        0.005 211.218   0.949
## Q4.2.3  ->  PC           0.952          0.952        0.005 195.123   0.943
## Q4.2.4  ->  PC           0.929          0.928        0.007 137.566   0.913
##                  97.5% CI Bootstrap P Val
## Q2.2.1  ->  QP      0.890           0.000
## Q2.2.2  ->  QP      0.907           0.000
## Q2.2.3  ->  QP      0.829           0.000
## Q2.2.4  ->  QP      0.892           0.000
## Q2.2.5  ->  QP      0.726           0.000
## Q2.3.1  ->  QAH     0.781           0.000
## Q2.3.2  ->  QAH     0.793           0.000
## Q2.3.3  ->  QAH     0.892           0.000
## Q2.3.4  ->  QAH     0.983           0.020
## Q2.4.1  ->  QAU     0.892           0.000
## Q2.4.2  ->  QAU     0.925           0.000
## Q2.4.3  ->  QAU     0.914           0.000
## Q2.4.4  ->  QAU     0.848           0.000
## Q2.4.5  ->  QAU     0.865           0.000
## Q2.5.1  ->  PQA     0.947           0.000
## Q2.5.2  ->  PQA     0.974           0.000
## Q2.5.3  ->  PQA     0.979           0.000
## Q2.5.4  ->  PQA     0.974           0.000
## Q2.5.5  ->  PQA     0.967           0.000
## Q2.5.6  ->  PQA     0.974           0.000
## Q2.5.7  ->  PQA     0.962           0.000
## Q2.6.1  ->  FQA     0.924           0.000
## Q2.6.2  ->  FQA     0.916           0.000
## Q2.6.3  ->  FQA     0.943           0.000
## Q2.6.4  ->  FQA     0.942           0.000
## Q2.6.5  ->  FQA     0.945           0.000
## Q2.6.6  ->  FQA     0.934           0.000
## Q2.6.7  ->  FQA     0.926           0.000
## Q3.1.1  ->  QAPI    0.755           0.000
## Q3.1.2  ->  QAPI    0.783           0.000
## Q3.1.3  ->  QAPI    0.792           0.000
## Q3.1.4  ->  QAPI    0.830           0.000
## Q3.1.5  ->  QAPI    0.853           0.000
## Q3.1.6  ->  QAPI    0.854           0.000
## Q3.1.7  ->  QAPI    0.832           0.000
## Q3.2.1  ->  SSS     0.823           0.000
## Q3.2.2  ->  SSS     0.879           0.000
## Q3.2.3  ->  SSS     0.809           0.000
## Q3.2.4  ->  SSS     0.857           0.000
## Q3.2.5  ->  SSS     0.872           0.000
## Q3.2.6  ->  SSS     0.811           0.000
## Q3.2.7  ->  SSS     0.782           0.000
## Q3.2.8  ->  SSS     0.745           0.000
## Q3.3.1  ->  GE      0.841           0.000
## Q3.3.2  ->  GE      0.885           0.000
## Q3.3.3  ->  GE      0.922           0.000
## Q3.3.4  ->  GE      0.922           0.000
## Q3.3.5  ->  GE      0.907           0.000
## Q3.3.6  ->  GE      0.818           0.000
## Q4.1.1  ->  ESP     0.857           0.000
## Q4.1.2  ->  ESP     0.907           0.000
## Q4.1.3  ->  ESP     0.916           0.000
## Q4.1.4  ->  ESP     0.926           0.000
## Q4.1.5  ->  ESP     0.914           0.000
## Q4.1.6  ->  ESP     0.911           0.000
## Q4.2.1  ->  PC      0.946           0.000
## Q4.2.2  ->  PC      0.965           0.000
## Q4.2.3  ->  PC      0.960           0.000
## Q4.2.4  ->  PC      0.941           0.000
## 
## Bootstrapped HTMT:
##               Original Est. Bootstrap Mean Bootstrap SD 2.5% CI 97.5% CI
## QP  ->  QAH           0.532          0.531        0.029   0.470    0.580
## QP  ->  QAU           0.644          0.645        0.028   0.589    0.693
## QP  ->  PQA           0.125          0.130        0.027   0.079    0.177
## QP  ->  FQA           0.014          0.034        0.011   0.017    0.061
## QP  ->  QAPI          0.574          0.575        0.032   0.522    0.630
## QP  ->  SSS           0.557          0.561        0.033   0.501    0.617
## QP  ->  GE            0.568          0.573        0.030   0.516    0.633
## QP  ->  ESP           0.206          0.208        0.034   0.134    0.267
## QP  ->  PC            0.282          0.282        0.027   0.230    0.329
## QAH  ->  QAU          0.601          0.603        0.022   0.563    0.649
## QAH  ->  PQA          0.068          0.072        0.024   0.039    0.133
## QAH  ->  FQA          0.017          0.036        0.012   0.018    0.060
## QAH  ->  QAPI         0.543          0.545        0.024   0.497    0.586
## QAH  ->  SSS          0.427          0.427        0.026   0.382    0.473
## QAH  ->  GE           0.520          0.521        0.025   0.472    0.564
## QAH  ->  ESP          0.193          0.198        0.032   0.141    0.259
## QAH  ->  PC           0.218          0.224        0.029   0.164    0.279
## QAU  ->  PQA          0.106          0.110        0.031   0.046    0.160
## QAU  ->  FQA          0.035          0.045        0.017   0.022    0.080
## QAU  ->  QAPI         0.585          0.585        0.029   0.534    0.643
## QAU  ->  SSS          0.539          0.542        0.032   0.479    0.608
## QAU  ->  GE           0.547          0.549        0.031   0.491    0.606
## QAU  ->  ESP          0.256          0.256        0.030   0.200    0.301
## QAU  ->  PC           0.294          0.294        0.029   0.240    0.349
## PQA  ->  FQA          0.045          0.048        0.022   0.018    0.096
## PQA  ->  QAPI         0.086          0.090        0.025   0.052    0.140
## PQA  ->  SSS          0.144          0.146        0.027   0.092    0.191
## PQA  ->  GE           0.090          0.094        0.024   0.051    0.140
## PQA  ->  ESP          0.427          0.425        0.029   0.367    0.472
## PQA  ->  PC           0.408          0.414        0.029   0.365    0.469
## FQA  ->  QAPI         0.026          0.042        0.013   0.023    0.072
## FQA  ->  SSS          0.032          0.045        0.014   0.027    0.081
## FQA  ->  GE           0.025          0.037        0.011   0.023    0.065
## FQA  ->  ESP          0.032          0.039        0.018   0.017    0.080
## FQA  ->  PC           0.025          0.038        0.019   0.016    0.077
## QAPI  ->  SSS         0.735          0.735        0.031   0.670    0.780
## QAPI  ->  GE          0.732          0.732        0.025   0.686    0.779
## QAPI  ->  ESP         0.349          0.351        0.036   0.268    0.420
## QAPI  ->  PC          0.366          0.365        0.032   0.287    0.413
## SSS  ->  GE           0.684          0.687        0.022   0.645    0.726
## SSS  ->  ESP          0.220          0.220        0.032   0.162    0.275
## SSS  ->  PC           0.289          0.287        0.029   0.226    0.336
## GE  ->  ESP           0.305          0.306        0.031   0.243    0.370
## GE  ->  PC            0.375          0.373        0.032   0.309    0.428
## ESP  ->  PC           0.683          0.686        0.024   0.640    0.728
##               Bootstrap P Val
## QP  ->  QAH             0.000
## QP  ->  QAU             0.000
## QP  ->  PQA             0.000
## QP  ->  FQA             0.000
## QP  ->  QAPI            0.000
## QP  ->  SSS             0.000
## QP  ->  GE              0.000
## QP  ->  ESP             0.000
## QP  ->  PC              0.000
## QAH  ->  QAU            0.000
## QAH  ->  PQA            0.000
## QAH  ->  FQA            0.000
## QAH  ->  QAPI           0.000
## QAH  ->  SSS            0.000
## QAH  ->  GE             0.000
## QAH  ->  ESP            0.000
## QAH  ->  PC             0.000
## QAU  ->  PQA            0.000
## QAU  ->  FQA            0.000
## QAU  ->  QAPI           0.000
## QAU  ->  SSS            0.000
## QAU  ->  GE             0.000
## QAU  ->  ESP            0.000
## QAU  ->  PC             0.000
## PQA  ->  FQA            0.000
## PQA  ->  QAPI           0.000
## PQA  ->  SSS            0.000
## PQA  ->  GE             0.000
## PQA  ->  ESP            0.000
## PQA  ->  PC             0.000
## FQA  ->  QAPI           0.000
## FQA  ->  SSS            0.000
## FQA  ->  GE             0.000
## FQA  ->  ESP            0.000
## FQA  ->  PC             0.000
## QAPI  ->  SSS           0.000
## QAPI  ->  GE            0.000
## QAPI  ->  ESP           0.000
## QAPI  ->  PC            0.000
## SSS  ->  GE             0.000
## SSS  ->  ESP            0.000
## SSS  ->  PC             0.000
## GE  ->  ESP             0.000
## GE  ->  PC              0.000
## ESP  ->  PC             0.000
## 
## Bootstrapped Total Paths:
##               Original Est. Bootstrap Mean Bootstrap SD 2.5% CI 97.5% CI
## QP  ->  PQA           0.144          0.147        0.030   0.094    0.198
## QP  ->  FQA          -0.006         -0.007        0.004  -0.014    0.004
## QP  ->  QAPI          0.000          0.000        0.000  -0.000    0.001
## QP  ->  SSS           0.000          0.000        0.000  -0.000    0.000
## QP  ->  GE            0.000          0.000        0.000  -0.000    0.000
## QP  ->  ESP           0.000          0.000        0.000  -0.000    0.000
## QP  ->  PC            0.000          0.000        0.000  -0.000    0.000
## QAH  ->  PQA         -0.200         -0.203        0.043  -0.263   -0.151
## QAH  ->  FQA          0.009          0.009        0.006  -0.006    0.019
## QAH  ->  QAPI        -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  SSS         -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  GE          -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  ESP         -0.000         -0.000        0.000  -0.000    0.000
## QAH  ->  PC          -0.000         -0.000        0.000  -0.000    0.000
## QAU  ->  PQA          0.125          0.126        0.030   0.061    0.184
## QAU  ->  FQA         -0.006         -0.006        0.004  -0.013    0.003
## QAU  ->  QAPI         0.000          0.000        0.000  -0.000    0.001
## QAU  ->  SSS          0.000          0.000        0.000  -0.000    0.000
## QAU  ->  GE           0.000          0.000        0.000  -0.000    0.000
## QAU  ->  ESP          0.000          0.000        0.000  -0.000    0.000
## QAU  ->  PC           0.000          0.000        0.000  -0.000    0.000
## PQA  ->  FQA         -0.045         -0.047        0.027  -0.095    0.023
## PQA  ->  QAPI         0.001          0.001        0.002  -0.002    0.005
## PQA  ->  SSS          0.001          0.001        0.001  -0.001    0.003
## PQA  ->  GE           0.001          0.001        0.001  -0.001    0.003
## PQA  ->  ESP          0.000          0.000        0.000  -0.000    0.001
## PQA  ->  PC           0.000          0.000        0.000  -0.000    0.001
## FQA  ->  QAPI        -0.021         -0.024        0.028  -0.070    0.035
## FQA  ->  SSS         -0.014         -0.016        0.019  -0.046    0.024
## FQA  ->  GE          -0.014         -0.016        0.019  -0.047    0.024
## FQA  ->  ESP         -0.004         -0.005        0.006  -0.014    0.008
## FQA  ->  PC          -0.003         -0.003        0.004  -0.010    0.005
## QAPI  ->  SSS         0.665          0.667        0.030   0.607    0.708
## QAPI  ->  GE          0.669          0.670        0.023   0.625    0.713
## QAPI  ->  ESP         0.206          0.208        0.024   0.161    0.251
## QAPI  ->  PC          0.136          0.137        0.017   0.105    0.168
## SSS  ->  ESP          0.037          0.034        0.035  -0.028    0.097
## SSS  ->  PC           0.024          0.023        0.023  -0.018    0.066
## GE  ->  ESP           0.271          0.275        0.034   0.204    0.345
## GE  ->  PC            0.178          0.182        0.023   0.134    0.228
## ESP  ->  PC           0.657          0.660        0.023   0.617    0.700

Kriteria: - |T-statistik| > 1,96 → signifikan - p-value < 0,05 → signifikan

summary(boot_pls)
## 
## Results from Bootstrap resamples:  100
## 
## Bootstrapped Structural Paths:
##               Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## QP  ->  PQA           0.144          0.147        0.030   4.838   0.094
## QAH  ->  PQA         -0.200         -0.203        0.043  -4.655  -0.263
## QAU  ->  PQA          0.125          0.126        0.030   4.093   0.061
## PQA  ->  FQA         -0.045         -0.047        0.027  -1.643  -0.095
## FQA  ->  QAPI        -0.021         -0.024        0.028  -0.763  -0.070
## QAPI  ->  SSS         0.665          0.667        0.030  22.375   0.607
## QAPI  ->  GE          0.669          0.670        0.023  29.182   0.625
## SSS  ->  ESP          0.037          0.034        0.035   1.054  -0.028
## GE  ->  ESP           0.271          0.275        0.034   8.002   0.204
## ESP  ->  PC           0.657          0.660        0.023  29.123   0.617
##               97.5% CI Bootstrap P Val
## QP  ->  PQA      0.198           0.000
## QAH  ->  PQA    -0.151           0.020
## QAU  ->  PQA     0.184           0.000
## PQA  ->  FQA     0.023           0.120
## FQA  ->  QAPI    0.035           0.380
## QAPI  ->  SSS    0.708           0.000
## QAPI  ->  GE     0.713           0.000
## SSS  ->  ESP     0.097           0.400
## GE  ->  ESP      0.345           0.000
## ESP  ->  PC      0.700           0.000
## 
## Bootstrapped Weights:
##                  Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## Q2.2.1  ->  QP           0.330          0.340        0.044   7.471   0.278
## Q2.2.2  ->  QP           0.332          0.335        0.043   7.713   0.278
## Q2.2.3  ->  QP           0.191          0.186        0.039   4.851   0.083
## Q2.2.4  ->  QP           0.267          0.262        0.037   7.247   0.191
## Q2.2.5  ->  QP           0.062          0.054        0.065   0.958  -0.131
## Q2.3.1  ->  QAH          0.175          0.129        0.188   0.933  -0.500
## Q2.3.2  ->  QAH          0.150          0.113        0.140   1.073  -0.205
## Q2.3.3  ->  QAH          0.274          0.256        0.093   2.946   0.066
## Q2.3.4  ->  QAH          0.572          0.614        0.256   2.238   0.424
## Q2.4.1  ->  QAU          0.232          0.224        0.030   7.811   0.181
## Q2.4.2  ->  QAU          0.299          0.298        0.040   7.577   0.246
## Q2.4.3  ->  QAU          0.257          0.256        0.032   7.980   0.189
## Q2.4.4  ->  QAU          0.130          0.125        0.061   2.116   0.006
## Q2.4.5  ->  QAU          0.237          0.251        0.042   5.579   0.177
## Q2.5.1  ->  PQA          0.150          0.148        0.008  17.974   0.133
## Q2.5.2  ->  PQA          0.154          0.154        0.005  28.984   0.145
## Q2.5.3  ->  PQA          0.159          0.158        0.005  34.697   0.150
## Q2.5.4  ->  PQA          0.152          0.153        0.006  25.429   0.141
## Q2.5.5  ->  PQA          0.142          0.143        0.006  22.440   0.130
## Q2.5.6  ->  PQA          0.149          0.151        0.005  32.726   0.142
## Q2.5.7  ->  PQA          0.137          0.138        0.006  22.355   0.126
## Q2.6.1  ->  FQA          0.134          0.136        0.109   1.225  -0.100
## Q2.6.2  ->  FQA          0.160          0.152        0.056   2.844  -0.023
## Q2.6.3  ->  FQA          0.212          0.200        0.059   3.604   0.097
## Q2.6.4  ->  FQA          0.100          0.119        0.074   1.350  -0.021
## Q2.6.5  ->  FQA          0.175          0.168        0.042   4.194   0.097
## Q2.6.6  ->  FQA          0.163          0.158        0.057   2.853   0.026
## Q2.6.7  ->  FQA          0.158          0.162        0.064   2.449   0.036
## Q3.1.1  ->  QAPI         0.167          0.167        0.007  24.531   0.152
## Q3.1.2  ->  QAPI         0.172          0.172        0.005  32.940   0.162
## Q3.1.3  ->  QAPI         0.169          0.169        0.005  32.488   0.160
## Q3.1.4  ->  QAPI         0.187          0.187        0.006  32.253   0.176
## Q3.1.5  ->  QAPI         0.192          0.192        0.005  35.904   0.182
## Q3.1.6  ->  QAPI         0.191          0.191        0.005  36.334   0.182
## Q3.1.7  ->  QAPI         0.191          0.191        0.005  37.441   0.182
## Q3.2.1  ->  SSS          0.153          0.153        0.006  23.698   0.140
## Q3.2.2  ->  SSS          0.169          0.168        0.006  29.344   0.157
## Q3.2.3  ->  SSS          0.172          0.171        0.008  22.716   0.158
## Q3.2.4  ->  SSS          0.156          0.156        0.006  25.665   0.145
## Q3.2.5  ->  SSS          0.160          0.160        0.005  30.161   0.149
## Q3.2.6  ->  SSS          0.152          0.150        0.007  22.400   0.138
## Q3.2.7  ->  SSS          0.155          0.154        0.007  22.490   0.143
## Q3.2.8  ->  SSS          0.157          0.156        0.008  19.608   0.140
## Q3.3.1  ->  GE           0.191          0.190        0.004  49.754   0.183
## Q3.3.2  ->  GE           0.195          0.195        0.005  41.565   0.186
## Q3.3.3  ->  GE           0.199          0.199        0.004  46.948   0.191
## Q3.3.4  ->  GE           0.198          0.199        0.005  41.909   0.191
## Q3.3.5  ->  GE           0.188          0.188        0.004  46.226   0.180
## Q3.3.6  ->  GE           0.188          0.188        0.006  32.602   0.177
## Q4.1.1  ->  ESP          0.156          0.155        0.006  28.036   0.142
## Q4.1.2  ->  ESP          0.168          0.167        0.005  35.681   0.157
## Q4.1.3  ->  ESP          0.177          0.177        0.004  44.243   0.170
## Q4.1.4  ->  ESP          0.202          0.202        0.005  41.081   0.193
## Q4.1.5  ->  ESP          0.214          0.215        0.006  35.307   0.204
## Q4.1.6  ->  ESP          0.204          0.205        0.005  38.243   0.197
## Q4.2.1  ->  PC           0.263          0.263        0.004  63.047   0.254
## Q4.2.2  ->  PC           0.273          0.273        0.004  64.352   0.265
## Q4.2.3  ->  PC           0.272          0.273        0.004  75.693   0.267
## Q4.2.4  ->  PC           0.252          0.251        0.004  59.513   0.245
##                  97.5% CI Bootstrap P Val
## Q2.2.1  ->  QP      0.439           0.000
## Q2.2.2  ->  QP      0.451           0.000
## Q2.2.3  ->  QP      0.253           0.000
## Q2.2.4  ->  QP      0.327           0.000
## Q2.2.5  ->  QP      0.128           0.360
## Q2.3.1  ->  QAH     0.345           0.220
## Q2.3.2  ->  QAH     0.336           0.220
## Q2.3.3  ->  QAH     0.429           0.020
## Q2.3.4  ->  QAH     1.133           0.020
## Q2.4.1  ->  QAU     0.272           0.000
## Q2.4.2  ->  QAU     0.384           0.000
## Q2.4.3  ->  QAU     0.325           0.000
## Q2.4.4  ->  QAU     0.196           0.060
## Q2.4.5  ->  QAU     0.361           0.000
## Q2.5.1  ->  PQA     0.162           0.000
## Q2.5.2  ->  PQA     0.164           0.000
## Q2.5.3  ->  PQA     0.166           0.000
## Q2.5.4  ->  PQA     0.163           0.000
## Q2.5.5  ->  PQA     0.153           0.000
## Q2.5.6  ->  PQA     0.159           0.000
## Q2.5.7  ->  PQA     0.150           0.000
## Q2.6.1  ->  FQA     0.316           0.140
## Q2.6.2  ->  FQA     0.248           0.080
## Q2.6.3  ->  FQA     0.328           0.040
## Q2.6.4  ->  FQA     0.320           0.080
## Q2.6.5  ->  FQA     0.271           0.000
## Q2.6.6  ->  FQA     0.282           0.040
## Q2.6.7  ->  FQA     0.321           0.020
## Q3.1.1  ->  QAPI    0.179           0.000
## Q3.1.2  ->  QAPI    0.181           0.000
## Q3.1.3  ->  QAPI    0.179           0.000
## Q3.1.4  ->  QAPI    0.198           0.000
## Q3.1.5  ->  QAPI    0.202           0.000
## Q3.1.6  ->  QAPI    0.201           0.000
## Q3.1.7  ->  QAPI    0.200           0.000
## Q3.2.1  ->  SSS     0.165           0.000
## Q3.2.2  ->  SSS     0.179           0.000
## Q3.2.3  ->  SSS     0.185           0.000
## Q3.2.4  ->  SSS     0.167           0.000
## Q3.2.5  ->  SSS     0.169           0.000
## Q3.2.6  ->  SSS     0.164           0.000
## Q3.2.7  ->  SSS     0.170           0.000
## Q3.2.8  ->  SSS     0.171           0.000
## Q3.3.1  ->  GE      0.198           0.000
## Q3.3.2  ->  GE      0.203           0.000
## Q3.3.3  ->  GE      0.206           0.000
## Q3.3.4  ->  GE      0.209           0.000
## Q3.3.5  ->  GE      0.194           0.000
## Q3.3.6  ->  GE      0.199           0.000
## Q4.1.1  ->  ESP     0.167           0.000
## Q4.1.2  ->  ESP     0.177           0.000
## Q4.1.3  ->  ESP     0.185           0.000
## Q4.1.4  ->  ESP     0.214           0.000
## Q4.1.5  ->  ESP     0.229           0.000
## Q4.1.6  ->  ESP     0.216           0.000
## Q4.2.1  ->  PC      0.271           0.000
## Q4.2.2  ->  PC      0.282           0.000
## Q4.2.3  ->  PC      0.279           0.000
## Q4.2.4  ->  PC      0.259           0.000
## 
## Bootstrapped Loadings:
##                  Original Est. Bootstrap Mean Bootstrap SD T Stat. 2.5% CI
## Q2.2.1  ->  QP           0.853          0.856        0.018  48.089   0.827
## Q2.2.2  ->  QP           0.885          0.884        0.012  70.806   0.864
## Q2.2.3  ->  QP           0.785          0.781        0.031  25.671   0.716
## Q2.2.4  ->  QP           0.873          0.866        0.020  43.791   0.815
## Q2.2.5  ->  QP           0.662          0.655        0.049  13.455   0.545
## Q2.3.1  ->  QAH          0.702          0.652        0.147   4.782   0.138
## Q2.3.2  ->  QAH          0.700          0.658        0.104   6.713   0.394
## Q2.3.3  ->  QAH          0.853          0.817        0.091   9.410   0.527
## Q2.3.4  ->  QAH          0.940          0.924        0.132   7.135   0.854
## Q2.4.1  ->  QAU          0.871          0.866        0.015  58.625   0.836
## Q2.4.2  ->  QAU          0.901          0.899        0.013  71.378   0.869
## Q2.4.3  ->  QAU          0.893          0.893        0.011  79.104   0.870
## Q2.4.4  ->  QAU          0.809          0.808        0.030  26.997   0.741
## Q2.4.5  ->  QAU          0.817          0.821        0.027  30.738   0.750
## Q2.5.1  ->  PQA          0.929          0.928        0.010  92.265   0.909
## Q2.5.2  ->  PQA          0.968          0.967        0.004 222.514   0.958
## Q2.5.3  ->  PQA          0.971          0.971        0.004 227.864   0.962
## Q2.5.4  ->  PQA          0.966          0.965        0.005 213.195   0.955
## Q2.5.5  ->  PQA          0.960          0.959        0.005 174.686   0.947
## Q2.5.6  ->  PQA          0.966          0.965        0.005 209.813   0.957
## Q2.5.7  ->  PQA          0.952          0.952        0.006 150.841   0.938
## Q2.6.1  ->  FQA          0.875          0.870        0.044  19.745   0.771
## Q2.6.2  ->  FQA          0.896          0.889        0.032  28.142   0.816
## Q2.6.3  ->  FQA          0.928          0.922        0.023  40.464   0.881
## Q2.6.4  ->  FQA          0.919          0.917        0.020  46.540   0.865
## Q2.6.5  ->  FQA          0.930          0.925        0.017  54.344   0.885
## Q2.6.6  ->  FQA          0.916          0.911        0.018  50.725   0.864
## Q2.6.7  ->  FQA          0.889          0.885        0.026  34.227   0.824
## Q3.1.1  ->  QAPI         0.704          0.709        0.027  26.287   0.655
## Q3.1.2  ->  QAPI         0.743          0.745        0.020  37.153   0.708
## Q3.1.3  ->  QAPI         0.769          0.769        0.013  59.806   0.741
## Q3.1.4  ->  QAPI         0.808          0.810        0.012  68.633   0.786
## Q3.1.5  ->  QAPI         0.830          0.830        0.012  71.689   0.810
## Q3.1.6  ->  QAPI         0.834          0.834        0.011  79.212   0.815
## Q3.1.7  ->  QAPI         0.806          0.807        0.014  57.461   0.775
## Q3.2.1  ->  SSS          0.775          0.779        0.026  29.282   0.719
## Q3.2.2  ->  SSS          0.843          0.847        0.017  49.978   0.812
## Q3.2.3  ->  SSS          0.777          0.781        0.016  49.508   0.750
## Q3.2.4  ->  SSS          0.817          0.822        0.019  43.491   0.788
## Q3.2.5  ->  SSS          0.830          0.833        0.021  38.730   0.781
## Q3.2.6  ->  SSS          0.769          0.772        0.021  36.464   0.735
## Q3.2.7  ->  SSS          0.752          0.753        0.017  45.004   0.722
## Q3.2.8  ->  SSS          0.713          0.716        0.017  40.912   0.679
## Q3.3.1  ->  GE           0.806          0.806        0.018  45.467   0.779
## Q3.3.2  ->  GE           0.868          0.867        0.011  78.826   0.844
## Q3.3.3  ->  GE           0.907          0.907        0.008 120.746   0.892
## Q3.3.4  ->  GE           0.910          0.909        0.008 114.420   0.895
## Q3.3.5  ->  GE           0.892          0.891        0.010  91.628   0.872
## Q3.3.6  ->  GE           0.789          0.791        0.017  46.264   0.755
## Q4.1.1  ->  ESP          0.834          0.833        0.014  57.898   0.808
## Q4.1.2  ->  ESP          0.888          0.886        0.011  82.225   0.860
## Q4.1.3  ->  ESP          0.901          0.901        0.010  86.415   0.881
## Q4.1.4  ->  ESP          0.916          0.915        0.007 131.807   0.902
## Q4.1.5  ->  ESP          0.903          0.903        0.008 116.299   0.889
## Q4.1.6  ->  ESP          0.898          0.897        0.008 106.810   0.880
## Q4.2.1  ->  PC           0.936          0.935        0.006 157.766   0.924
## Q4.2.2  ->  PC           0.958          0.958        0.005 211.218   0.949
## Q4.2.3  ->  PC           0.952          0.952        0.005 195.123   0.943
## Q4.2.4  ->  PC           0.929          0.928        0.007 137.566   0.913
##                  97.5% CI Bootstrap P Val
## Q2.2.1  ->  QP      0.890           0.000
## Q2.2.2  ->  QP      0.907           0.000
## Q2.2.3  ->  QP      0.829           0.000
## Q2.2.4  ->  QP      0.892           0.000
## Q2.2.5  ->  QP      0.726           0.000
## Q2.3.1  ->  QAH     0.781           0.000
## Q2.3.2  ->  QAH     0.793           0.000
## Q2.3.3  ->  QAH     0.892           0.000
## Q2.3.4  ->  QAH     0.983           0.020
## Q2.4.1  ->  QAU     0.892           0.000
## Q2.4.2  ->  QAU     0.925           0.000
## Q2.4.3  ->  QAU     0.914           0.000
## Q2.4.4  ->  QAU     0.848           0.000
## Q2.4.5  ->  QAU     0.865           0.000
## Q2.5.1  ->  PQA     0.947           0.000
## Q2.5.2  ->  PQA     0.974           0.000
## Q2.5.3  ->  PQA     0.979           0.000
## Q2.5.4  ->  PQA     0.974           0.000
## Q2.5.5  ->  PQA     0.967           0.000
## Q2.5.6  ->  PQA     0.974           0.000
## Q2.5.7  ->  PQA     0.962           0.000
## Q2.6.1  ->  FQA     0.924           0.000
## Q2.6.2  ->  FQA     0.916           0.000
## Q2.6.3  ->  FQA     0.943           0.000
## Q2.6.4  ->  FQA     0.942           0.000
## Q2.6.5  ->  FQA     0.945           0.000
## Q2.6.6  ->  FQA     0.934           0.000
## Q2.6.7  ->  FQA     0.926           0.000
## Q3.1.1  ->  QAPI    0.755           0.000
## Q3.1.2  ->  QAPI    0.783           0.000
## Q3.1.3  ->  QAPI    0.792           0.000
## Q3.1.4  ->  QAPI    0.830           0.000
## Q3.1.5  ->  QAPI    0.853           0.000
## Q3.1.6  ->  QAPI    0.854           0.000
## Q3.1.7  ->  QAPI    0.832           0.000
## Q3.2.1  ->  SSS     0.823           0.000
## Q3.2.2  ->  SSS     0.879           0.000
## Q3.2.3  ->  SSS     0.809           0.000
## Q3.2.4  ->  SSS     0.857           0.000
## Q3.2.5  ->  SSS     0.872           0.000
## Q3.2.6  ->  SSS     0.811           0.000
## Q3.2.7  ->  SSS     0.782           0.000
## Q3.2.8  ->  SSS     0.745           0.000
## Q3.3.1  ->  GE      0.841           0.000
## Q3.3.2  ->  GE      0.885           0.000
## Q3.3.3  ->  GE      0.922           0.000
## Q3.3.4  ->  GE      0.922           0.000
## Q3.3.5  ->  GE      0.907           0.000
## Q3.3.6  ->  GE      0.818           0.000
## Q4.1.1  ->  ESP     0.857           0.000
## Q4.1.2  ->  ESP     0.907           0.000
## Q4.1.3  ->  ESP     0.916           0.000
## Q4.1.4  ->  ESP     0.926           0.000
## Q4.1.5  ->  ESP     0.914           0.000
## Q4.1.6  ->  ESP     0.911           0.000
## Q4.2.1  ->  PC      0.946           0.000
## Q4.2.2  ->  PC      0.965           0.000
## Q4.2.3  ->  PC      0.960           0.000
## Q4.2.4  ->  PC      0.941           0.000
## 
## Bootstrapped HTMT:
##               Original Est. Bootstrap Mean Bootstrap SD 2.5% CI 97.5% CI
## QP  ->  QAH           0.532          0.531        0.029   0.470    0.580
## QP  ->  QAU           0.644          0.645        0.028   0.589    0.693
## QP  ->  PQA           0.125          0.130        0.027   0.079    0.177
## QP  ->  FQA           0.014          0.034        0.011   0.017    0.061
## QP  ->  QAPI          0.574          0.575        0.032   0.522    0.630
## QP  ->  SSS           0.557          0.561        0.033   0.501    0.617
## QP  ->  GE            0.568          0.573        0.030   0.516    0.633
## QP  ->  ESP           0.206          0.208        0.034   0.134    0.267
## QP  ->  PC            0.282          0.282        0.027   0.230    0.329
## QAH  ->  QAU          0.601          0.603        0.022   0.563    0.649
## QAH  ->  PQA          0.068          0.072        0.024   0.039    0.133
## QAH  ->  FQA          0.017          0.036        0.012   0.018    0.060
## QAH  ->  QAPI         0.543          0.545        0.024   0.497    0.586
## QAH  ->  SSS          0.427          0.427        0.026   0.382    0.473
## QAH  ->  GE           0.520          0.521        0.025   0.472    0.564
## QAH  ->  ESP          0.193          0.198        0.032   0.141    0.259
## QAH  ->  PC           0.218          0.224        0.029   0.164    0.279
## QAU  ->  PQA          0.106          0.110        0.031   0.046    0.160
## QAU  ->  FQA          0.035          0.045        0.017   0.022    0.080
## QAU  ->  QAPI         0.585          0.585        0.029   0.534    0.643
## QAU  ->  SSS          0.539          0.542        0.032   0.479    0.608
## QAU  ->  GE           0.547          0.549        0.031   0.491    0.606
## QAU  ->  ESP          0.256          0.256        0.030   0.200    0.301
## QAU  ->  PC           0.294          0.294        0.029   0.240    0.349
## PQA  ->  FQA          0.045          0.048        0.022   0.018    0.096
## PQA  ->  QAPI         0.086          0.090        0.025   0.052    0.140
## PQA  ->  SSS          0.144          0.146        0.027   0.092    0.191
## PQA  ->  GE           0.090          0.094        0.024   0.051    0.140
## PQA  ->  ESP          0.427          0.425        0.029   0.367    0.472
## PQA  ->  PC           0.408          0.414        0.029   0.365    0.469
## FQA  ->  QAPI         0.026          0.042        0.013   0.023    0.072
## FQA  ->  SSS          0.032          0.045        0.014   0.027    0.081
## FQA  ->  GE           0.025          0.037        0.011   0.023    0.065
## FQA  ->  ESP          0.032          0.039        0.018   0.017    0.080
## FQA  ->  PC           0.025          0.038        0.019   0.016    0.077
## QAPI  ->  SSS         0.735          0.735        0.031   0.670    0.780
## QAPI  ->  GE          0.732          0.732        0.025   0.686    0.779
## QAPI  ->  ESP         0.349          0.351        0.036   0.268    0.420
## QAPI  ->  PC          0.366          0.365        0.032   0.287    0.413
## SSS  ->  GE           0.684          0.687        0.022   0.645    0.726
## SSS  ->  ESP          0.220          0.220        0.032   0.162    0.275
## SSS  ->  PC           0.289          0.287        0.029   0.226    0.336
## GE  ->  ESP           0.305          0.306        0.031   0.243    0.370
## GE  ->  PC            0.375          0.373        0.032   0.309    0.428
## ESP  ->  PC           0.683          0.686        0.024   0.640    0.728
##               Bootstrap P Val
## QP  ->  QAH             0.000
## QP  ->  QAU             0.000
## QP  ->  PQA             0.000
## QP  ->  FQA             0.000
## QP  ->  QAPI            0.000
## QP  ->  SSS             0.000
## QP  ->  GE              0.000
## QP  ->  ESP             0.000
## QP  ->  PC              0.000
## QAH  ->  QAU            0.000
## QAH  ->  PQA            0.000
## QAH  ->  FQA            0.000
## QAH  ->  QAPI           0.000
## QAH  ->  SSS            0.000
## QAH  ->  GE             0.000
## QAH  ->  ESP            0.000
## QAH  ->  PC             0.000
## QAU  ->  PQA            0.000
## QAU  ->  FQA            0.000
## QAU  ->  QAPI           0.000
## QAU  ->  SSS            0.000
## QAU  ->  GE             0.000
## QAU  ->  ESP            0.000
## QAU  ->  PC             0.000
## PQA  ->  FQA            0.000
## PQA  ->  QAPI           0.000
## PQA  ->  SSS            0.000
## PQA  ->  GE             0.000
## PQA  ->  ESP            0.000
## PQA  ->  PC             0.000
## FQA  ->  QAPI           0.000
## FQA  ->  SSS            0.000
## FQA  ->  GE             0.000
## FQA  ->  ESP            0.000
## FQA  ->  PC             0.000
## QAPI  ->  SSS           0.000
## QAPI  ->  GE            0.000
## QAPI  ->  ESP           0.000
## QAPI  ->  PC            0.000
## SSS  ->  GE             0.000
## SSS  ->  ESP            0.000
## SSS  ->  PC             0.000
## GE  ->  ESP             0.000
## GE  ->  PC              0.000
## ESP  ->  PC             0.000
## 
## Bootstrapped Total Paths:
##               Original Est. Bootstrap Mean Bootstrap SD 2.5% CI 97.5% CI
## QP  ->  PQA           0.144          0.147        0.030   0.094    0.198
## QP  ->  FQA          -0.006         -0.007        0.004  -0.014    0.004
## QP  ->  QAPI          0.000          0.000        0.000  -0.000    0.001
## QP  ->  SSS           0.000          0.000        0.000  -0.000    0.000
## QP  ->  GE            0.000          0.000        0.000  -0.000    0.000
## QP  ->  ESP           0.000          0.000        0.000  -0.000    0.000
## QP  ->  PC            0.000          0.000        0.000  -0.000    0.000
## QAH  ->  PQA         -0.200         -0.203        0.043  -0.263   -0.151
## QAH  ->  FQA          0.009          0.009        0.006  -0.006    0.019
## QAH  ->  QAPI        -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  SSS         -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  GE          -0.000         -0.000        0.000  -0.001    0.000
## QAH  ->  ESP         -0.000         -0.000        0.000  -0.000    0.000
## QAH  ->  PC          -0.000         -0.000        0.000  -0.000    0.000
## QAU  ->  PQA          0.125          0.126        0.030   0.061    0.184
## QAU  ->  FQA         -0.006         -0.006        0.004  -0.013    0.003
## QAU  ->  QAPI         0.000          0.000        0.000  -0.000    0.001
## QAU  ->  SSS          0.000          0.000        0.000  -0.000    0.000
## QAU  ->  GE           0.000          0.000        0.000  -0.000    0.000
## QAU  ->  ESP          0.000          0.000        0.000  -0.000    0.000
## QAU  ->  PC           0.000          0.000        0.000  -0.000    0.000
## PQA  ->  FQA         -0.045         -0.047        0.027  -0.095    0.023
## PQA  ->  QAPI         0.001          0.001        0.002  -0.002    0.005
## PQA  ->  SSS          0.001          0.001        0.001  -0.001    0.003
## PQA  ->  GE           0.001          0.001        0.001  -0.001    0.003
## PQA  ->  ESP          0.000          0.000        0.000  -0.000    0.001
## PQA  ->  PC           0.000          0.000        0.000  -0.000    0.001
## FQA  ->  QAPI        -0.021         -0.024        0.028  -0.070    0.035
## FQA  ->  SSS         -0.014         -0.016        0.019  -0.046    0.024
## FQA  ->  GE          -0.014         -0.016        0.019  -0.047    0.024
## FQA  ->  ESP         -0.004         -0.005        0.006  -0.014    0.008
## FQA  ->  PC          -0.003         -0.003        0.004  -0.010    0.005
## QAPI  ->  SSS         0.665          0.667        0.030   0.607    0.708
## QAPI  ->  GE          0.669          0.670        0.023   0.625    0.713
## QAPI  ->  ESP         0.206          0.208        0.024   0.161    0.251
## QAPI  ->  PC          0.136          0.137        0.017   0.105    0.168
## SSS  ->  ESP          0.037          0.034        0.035  -0.028    0.097
## SSS  ->  PC           0.024          0.023        0.023  -0.018    0.066
## GE  ->  ESP           0.271          0.275        0.034   0.204    0.345
## GE  ->  PC            0.178          0.182        0.023   0.134    0.228
## ESP  ->  PC           0.657          0.660        0.023   0.617    0.700

14. Diagram Model PLS-SEM

plot(pls_model)

15. Interpretasi Hasil

Outer Model

Hasil menunjukkan sebagian besar indikator memiliki loading factor di atas 0,7. Beberapa indikator berada di bawah batas ideal (~0,66) namun masih dapat dipertimbangkan. Validitas konvergen tetap terpenuhi secara umum.

Nilai Cronbach’s Alpha, Composite Reliability, dan rhoA seluruh konstruk berada di atas 0,7 sehingga reliabel. Nilai AVE seluruhnya di atas 0,5 → validitas konvergen terpenuhi.

Uji validitas diskriminan (Fornell-Larcker dan HTMT) menunjukkan hasil baik: akar AVE lebih besar dari korelasi antar konstruk dan HTMT dalam batas dapat diterima.

Inner Model

# Ringkasan hubungan signifikan berdasarkan hasil bootstrapping
cat("Hubungan signifikan (p < 0.05): QP -> PQA, QAH -> PQA, QAU -> PQA, QAPI -> SSS, QAPI -> GE, GE -> ESP, ESP -> PC\n")
## Hubungan signifikan (p < 0.05): QP -> PQA, QAH -> PQA, QAU -> PQA, QAPI -> SSS, QAPI -> GE, GE -> ESP, ESP -> PC
cat("Hubungan tidak signifikan (p >= 0.05): PQA -> FQA, FQA -> QAPI, SSS -> ESP")
## Hubungan tidak signifikan (p >= 0.05): PQA -> FQA, FQA -> QAPI, SSS -> ESP

Hasil bootstrapping menunjukkan: - Signifikan: QP → PQA (+), QAH → PQA (−), QAU → PQA (+), QAPI → SSS (+), QAPI → GE (+), GE → ESP (+), ESP → PC (+) - Tidak signifikan: PQA → FQA, FQA → QAPI, SSS → ESP

Nilai R² menunjukkan kemampuan penjelasan model dari rendah hingga sedang, dengan nilai tertinggi pada GE (0,448), SSS (0,442), dan PC (0,431).

16. Kesimpulan

  1. Konstruk dalam model secara umum telah memenuhi validitas dan reliabilitas yang baik.
  2. QAPI merupakan konstruk paling dominan — pengaruh positif dan signifikan terhadap SSS dan GE.
  3. ESP terbukti menjadi prediktor penting terhadap PC.
  4. QAH memiliki pengaruh negatif signifikan terhadap PQA, sedangkan QP dan QAU positif signifikan.
  5. Jalur PQA → FQA dan FQA → QAPI tidak signifikan → ada kesenjangan persepsi mahasiswa.
  6. Model lebih kuat menjelaskan variabel akhir (PC, GE, SSS) dibanding variabel perantara awal (FQA, QAPI).

Sesi R Markdown ini menggunakan seminr untuk estimasi PLS-SEM dan ggplot2 / patchwork untuk visualisasi.