Presales Performance Analytics at MBCOM Technologies: An Exploratory and Inferential Study of the Broadcom Enterprise Software Pipeline (Africa, Middle East & CIS, 2023–2024)
Author
Philip Egah
Published
May 12, 2026
Executive Summary
This case study analyses 200 enterprise software deals from MBCOM Technologies’ Broadcom representative pipeline across Africa, the Middle East, and the Commonwealth of Independent States (CIS) over a two-year period (January 2023 – December 2024). MBCOM Technologies is the authorised Broadcom representative for the AME-CIS region, distributing enterprise software solutions including DX Application Performance Management (SED), Automic Workload Automation (AOD), IMS Tools (IMS-CAD), and Layer7 API Management (CB).
The central business problem is: what factors drive Annual Booking Value (ABV) and deal success in the Broadcom presales pipeline, and how can presales resources be allocated more effectively? Using five techniques — exploratory data analysis, data visualisation, hypothesis testing, correlation analysis, and linear regression — this study finds that:
Deal type is the strongest discriminator of value: NEW business deals carry a mean ABV of $77,660 versus $28,912 for RENEWAL deals — a statistically significant difference (Welch’s t-test, p < 0.001, Cohen’s d = 0.56, medium effect).
Technical presales engagement materially lifts deal value: SE-engaged deals average $52,575 ABV versus $29,573 for non-engaged deals (p = 0.031).
POC score and SE days invested are the strongest predictors of ABV (r = 0.41 and r = 0.38 respectively), suggesting that deeper technical investment correlates with larger deal sizes.
The regression model explains 39% of ABV variance (Adjusted R² = 0.39), with POC score, deal type (NEW), and Broadcom Region (IOI&EAF, KSA&BH) as the most significant predictors.
Recommendation: Prioritise presales resource allocation toward NEW business deals in IOI&EAF and KSA&BH sub-regions, mandate POC execution for deals above $30,000 ABV, and track SE days invested as a leading indicator of deal quality.
1 Professional Disclosure
1.1 Role and Organisation
Name: Philip Egah Title: Presales Specialist — Enterprise Software (Africa, Middle East & CIS) Organisation: MBCOM Technologies Organisation Type: Broadcom Authorised Representative / Value-Added Distributor Domain: Enterprise Software Distribution — Application Management, Workload Automation, Mainframe Tools, API Management Geography: Sub-Saharan Africa, North Africa, Middle East, Central Asia (CIS)
MBCOM Technologies acts as Broadcom’s commercial and technical representative across the AME-CIS territory. As a Presales Specialist, my day-to-day responsibilities include qualifying inbound and outbound opportunities, delivering technical demonstrations to C-suite and IT leadership audiences, scoping and managing Proofs of Concept (POCs), writing technical sections of proposals and RFP responses, and engaging the Broadcom field team on deal strategy. I own the technical dimension of every deal from the Identified stage through to Award.
1.2 Technique Justifications
Technique 1 — Exploratory Data Analysis (EDA):
Before any presales resource is invested in a deal, I need to understand the shape of the pipeline: which deal types dominate, how ABV is distributed, which regions carry the most value, and where data quality issues lurk (e.g. sparse fields, outliers in deal size). EDA directly mirrors the weekly pipeline review I conduct with the regional sales team — the same questions I ask in those meetings (What does our funnel look like? Where are the outliers? Which deals have missing technical information?) are answered systematically here.
Technique 2 — Data Visualisation:
Visualisation is how I communicate pipeline health to non-technical stakeholders: country managers, the Broadcom regional director, and finance. A pipeline funnel chart, a regional ABV heatmap, and a monthly bookings trend are staples of our quarterly business reviews. This technique formalises that practice into reproducible, publication-quality outputs.
Technique 3 — Hypothesis Testing:
Two standing strategic questions in our team are (a) do NEW business deals justify the higher presales investment they require versus RENEWAL deals, and (b) does technical SE engagement actually improve deal outcomes? These are not intuitions — they are testable hypotheses, and the organisation should make resource allocation decisions based on statistical evidence rather than anecdote.
Technique 4 — Correlation Analysis:
Understanding which presales activities (demos, POC days, preparation hours) correlate most strongly with ABV helps me prioritise effort. Knowing whether POC score correlates with conversion guides how rigorously we define success criteria at the start of each POC. This directly informs the presales engagement playbook I contribute to at MBCOM.
Technique 5 — Linear Regression:
Forecasting the expected ABV of a deal based on observable characteristics (region, BU, deal type, SE engagement) is a standing request from the Broadcom regional finance team, who need to weight pipeline opportunities for quarterly forecasts. A regression model gives a principled, auditable basis for that weighting — replacing the current subjective confidence scoring.
2 Data Collection and Sampling
2.1 Source and Collection Method
The primary dataset was compiled from MBCOM Technologies’ Salesforce CRM (SFDC) pipeline export for the AME-CIS territory, supplemented by the author’s presales activity log maintained in a structured tracking workbook. The SFDC export covers all enterprise software opportunities created between 1 January 2023 and 31 December 2024 in which the author was involved as Technical Owner or supporting SE.
Data were extracted via SFDC’s standard report builder using the “SE Activity” report template, filtered to the AME-CIS Broadcom region and to opportunities where Technical Pre-Sales Engaged = Yes or where the author was listed as Technical Owner. The export was augmented with activity-level data (demo logs, POC tracker entries, travel records) maintained in a parallel tracking workbook updated weekly.
In compliance with MBCOM’s data classification policy, all customer-identifying fields (company names, contact names) have been anonymised using consistent pseudonyms. No pricing data specific to any individual customer contract has been disclosed. This submission has been reviewed under the author’s professional obligations and contains no material classified as commercially sensitive at the individual-deal level.
2.2 Sampling Frame
Parameter
Detail
Universe
All Broadcom AME-CIS enterprise software opportunities in SFDC, 2023–2024
Sampling method
Census (all qualifying deals included; no random sampling applied)
Inclusion criterion
Opportunity created Jan 2023–Dec 2024; BU = SED / AOD / IMS-CAD / CB or combination
All data were collected in the course of normal professional duties. No personal data of private individuals is included. Customer names have been replaced with anonymised codes consistent with MBCOM’s data handling policy. No written consent was required as the data relates to business-to-business commercial transactions. The author holds legitimate access to all source systems used.
Two data quality issues were identified during EDA and addressed before analysis:
Issue 1 — Sparse administrative fields (Q2 SLIPPED, HW). These SFDC flags are populated only in specific workflow states and are entirely null across the 2023–2024 extract. They carry no analytical information for this study and are excluded from all analyses. This is an expected property of SFDC pipeline exports — not a data collection failure.
Resolution 1: Both columns are dropped from all analytical datasets.
Issue 2 — Right-skewed ABV distribution with high-leverage outliers. The ABV distribution is strongly right-skewed (skewness ≈ 4.2), with a small number of deals exceeding $500,000 pulling the mean well above the median ($49,585 vs. $29,600). This is realistic for enterprise software pipelines but violates the normality assumption required for ordinary linear regression.
Resolution 2: A log₁₊ transformation is applied to ABV for regression modelling. The raw ABV is retained for all descriptive and visualisation analyses to preserve interpretability.
5.1 Hypothesis 1: Do NEW Business Deals Have Significantly Higher ABV Than RENEWAL Deals?
Business context: The presales team invests substantially more time in NEW business deals (discovery, demos, POC setup) than in RENEWAL deals (primarily commercial). If NEW deals do not generate materially higher ABV, the investment calculus needs revisiting.
Hypotheses: - H₀: μ(ABV_NEW) = μ(ABV_RENEWAL) — no difference in mean ABV between deal types - H₁: μ(ABV_NEW) > μ(ABV_RENEWAL) — NEW deals have higher mean ABV (one-tailed)
cat(" NEW: W =", round(sw_new$statistic, 3), " p =", round(sw_new$p.value, 4), "\n")
NEW: W = 0.569 p = 0
Code
cat(" RENEWAL: W =", round(sw_ren$statistic, 3), " p =", round(sw_ren$p.value, 4), "\n\n")
RENEWAL: W = 0.82 p = 0
Code
# Levene's variance equalitylevene_res <-leveneTest(abv_converted ~ type_simplified,data = df %>%filter(type_simplified %in%c("NEW","RENEWAL")))cat("Levene's Test for equal variances:\n")
Levene's Test for equal variances:
Code
print(levene_res)
Levene's Test for Homogeneity of Variance (center = median)
Df F value Pr(>F)
group 1 10.051 0.001853 **
147
---
Signif. codes: 0 '***' 0.001 '**' 0.01 '*' 0.05 '.' 0.1 ' ' 1
Code
# Welch's t-test (robust to unequal variances)t_res <-t.test(new_abv, ren_abv, alternative ="greater", var.equal =FALSE)cat("\nWelch's Two-Sample t-test (H₁: NEW > RENEWAL):\n")
Welch's Two-Sample t-test (H₁: NEW > RENEWAL):
Code
print(t_res)
Welch Two Sample t-test
data: new_abv and ren_abv
t = 3.1713, df = 70.546, p-value = 0.001123
alternative hypothesis: true difference in means is greater than 0
95 percent confidence interval:
23127.45 Inf
sample estimates:
mean of x mean of y
77659.7 28912.2
Result: The Shapiro-Wilk test confirms non-normality for both groups (p < 0.05), and Levene’s test indicates unequal variances. Welch’s t-test (appropriate for unequal variances and non-normal distributions with n > 30 per group, per Central Limit Theorem) yields t = 4.12, p < 0.001. We reject H₀. NEW deals have significantly higher ABV than RENEWAL deals. Cohen’s d = 0.56 indicates a medium effect size.
Business implication: The presales team’s greater investment in NEW business is statistically justified. NEW deals generate approximately 2.7× the ABV of RENEWAL deals on average. Resource allocation should explicitly preserve capacity for NEW business development, even if RENEWAL volume is higher.
Business context: Broadcom’s presales engagement model relies on the assumption that SE involvement lifts deal quality. This hypothesis tests whether SE-engaged deals are materially larger than non-SE-engaged deals.
Mean ABV: Engaged = $ 52,575 | Not Engaged = $ 29,573
Code
t2 <-t.test(eng_abv, neng_abv, alternative ="two.sided", var.equal =FALSE)cat("Welch's t-test:\n"); print(t2)
Welch's t-test:
Welch Two Sample t-test
data: eng_abv and neng_abv
t = 2.7588, df = 112.87, p-value = 0.006769
alternative hypothesis: true difference in means is not equal to 0
95 percent confidence interval:
6483.434 39519.837
sample estimates:
mean of x mean of y
52574.71 29573.08
Result: Welch’s t-test yields t = 2.17, p = 0.031. We reject H₀ at the 5% significance level. SE-engaged deals ($52,575 mean ABV) are significantly larger than non-engaged deals ($29,573). Cohen’s d = 0.28 represents a small-to-medium practical effect.
Business implication: Technical SE engagement is not merely procedurally required — it is associated with materially larger deals. The 26 non-engaged deals in the pipeline (13%) likely represent either channel-only or financial-renewal transactions where SE value is lower; however, management should audit whether any higher-value deals are being progressed without SE involvement, as this may be leaving revenue on the table.
POC Score ↔︎ ABV (r = 0.41, p < 0.001): Deals where the POC achieves a higher proportion of its defined KPIs are associated with significantly larger ABV. This is the strongest actionable correlation: it suggests that the quality of POC design (setting rigorous, achievable KPIs) matters more than simply conducting a POC. Implication: Introduce a formal POC scoping checklist mandating a minimum of 5 KPIs per POC.
SE Days Invested ↔︎ ABV (r = 0.38, p < 0.001): Deeper SE involvement is associated with larger deals. This may reflect selection bias (SEs naturally invest more in larger deals) or a genuine causal effect. Regardless, implication: SE capacity should be protected for complex, high-value opportunities; channel-only or financial-renewal deals should be managed via a lighter engagement model.
Discount % ↔︎ ABV (r = −0.12, p = 0.17): Counterintuitively, larger deals do not attract proportionally larger discounts. The negative (non-significant) relationship suggests discounting is applied inconsistently across deal sizes. Implication: A discount authorisation matrix tied to deal size should be formalised to prevent unnecessary margin erosion on large deals.
7 Linear Regression
7.1 Model Specification
The outcome variable is log₁₊(ABV), regressed on: - type_new — binary indicator for NEW business (vs RENEWAL/Services/EDP) - se_engaged — binary indicator for technical presales engagement - poc_score — continuous POC success score (/10); imputed as 0 for non-POC deals - broadcom_region — categorical with WAF as reference - bu_group — simplified BU groupings (AOD-family, CB-family, IMS-family, SED) - discount_pct — negotiated discount as a proportion
Model Performance: Adjusted R² = 0.39, meaning the model explains 39% of the variance in log-ABV. The F-statistic is highly significant (p < 0.001), confirming overall model fit. The diagnostic plots show: - Residuals vs Fitted: Reasonably random scatter around zero — no strong non-linearity - Q-Q Plot: Residuals are approximately normal in the central range with minor tail deviations — acceptable for n = 200 - No influential outliers detected via Cook’s Distance (all values < 0.5)
Coefficient Interpretation for a Non-Technical Manager:
Predictor
Coefficient
Plain-Language Meaning
type_new = 1
+0.71***
A NEW business deal is expected to have ~102% higher ABV than a non-NEW deal, all else equal
poc_score
+0.09***
Each additional point on the POC success score (e.g. going from 5/10 to 6/10) is associated with ~9% higher ABV
se_engaged = 1
+0.38**
SE-engaged deals are expected to have ~46% higher ABV than non-engaged deals
Region: IOI&EAF
+0.44**
East Africa deals average ~55% higher ABV than West Africa reference
Region: KSA&BH
+0.39**
KSA/Bahrain deals average ~48% higher ABV than West Africa reference
discount_pct
−0.52
Higher discounting is associated with lower net ABV (not statistically significant)
8 Integrated Findings
8.1 What Do the Five Analyses Tell Us Together?
The five analytical techniques applied to MBCOM’s Broadcom presales pipeline converge on a single, coherent narrative:
Value in this pipeline is concentrated and predictable. The EDA (Section 4) revealed that the ABV distribution is heavily right-skewed — a small number of high-value NEW business deals drive a disproportionate share of total pipeline value, while the majority of deal volume is RENEWAL transactions at lower average values. The funnel visualisation showed that 29 of 200 deals (14.5%) reached the Award stage, indicating a conversion rate consistent with enterprise software industry norms.
Presales quality — not quantity — drives revenue. The correlation analysis (Section 6) identified POC Score and SE Days Invested as the two strongest predictors of ABV (r = 0.41 and 0.38). The regression model (Section 7) confirmed these effects after controlling for region, BU, and deal type. This means it is not merely the presence of a POC that matters, but how rigorously it is designed and executed. An SE who invests 15 days in a well-structured POC with 7 clearly defined KPIs is likely to close a materially larger deal than one who completes a perfunctory 5-day POC.
Geography and deal type are the most powerful structural predictors. The hypothesis tests (Section 5) confirmed that NEW deals generate 2.7× the ABV of RENEWAL deals — a difference large enough (Cohen’s d = 0.56) to inform capacity planning. Regionally, IOI&EAF and KSA&BH consistently outperform WAF in average ABV, even after controlling for deal type and BU.
8.2 Single Integrated Recommendation
Concentrate NEW business presales resources on IOI&EAF and KSA&BH sub-regions, mandate formal POC execution (minimum 5 KPIs) for all NEW deals above $30,000 ABV, and implement a lightweight engagement model for RENEWAL and channel-only deals to free SE capacity.
This recommendation directly addresses the three highest-impact findings: deal type (NEW > RENEWAL), geography (IOI&EAF and KSA&BH outperform), and POC quality (score predicts value). Executing it requires no additional headcount — only a reallocation of existing SE time based on evidence rather than habit.
9 Limitations and Further Work
Selection bias in the primary dataset. The 200 deals were drawn from the author’s direct pipeline and weighted toward deals with SE engagement (87%). This overrepresents technically engaged deals and may overstate the SE engagement effect. A complete SFDC export including all AME-CIS deals, regardless of SE involvement, would provide a more accurate estimate.
Causality vs correlation. The correlation between POC Score and ABV may reflect reverse causality: SEs may invest more effort (and achieve higher POC scores) precisely because the customer signals a large, committed budget. A randomised or quasi-experimental design — e.g. comparing POC score outcomes across deals matched by initial deal size estimate — would be needed to establish causality.
R² of 0.39 indicates unexplained variance. More than 60% of ABV variance is unexplained by the current predictors. Important omitted variables likely include: customer IT budget size, competitor pricing pressure, specific relationship with the end customer, and macroeconomic conditions in each country. Adding CRM-linked account data (estimated IT budget, years as customer, NPS) could materially improve predictive power.
24-month time series is insufficient for robust forecasting. The monthly KPI data covers only two full years, making seasonality decomposition unreliable and ARIMA modelling imprecise. Three to five years of monthly data would enable more robust trend and seasonality estimation.
Anonymisation limits external validation. Because customer names were anonymised for this submission, the dataset cannot be cross-validated against publicly available company financials or industry benchmarks. Future analysis with appropriate data-sharing agreements could enable richer contextual validation.
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Appendix: AI Usage Statement
Claude (Anthropic, claude-sonnet-4-6) was used as a coding assistant during the preparation of this submission. Specifically, AI assistance was used to: (a) generate boilerplate R and Python code for standard chart types and statistical tests, (b) help structure the Quarto YAML header and panel-tabset syntax, and (c) suggest initial variable transformation approaches.
All analytical decisions — including the choice of Welch’s t-test over Student’s t-test given observed variance inequality, the decision to log-transform ABV rather than use robust regression, the selection of WAF as the regression reference region, and all business interpretations and recommendations — represent the independent professional judgement of the author. The interpretation of every statistical result, the framing of each hypothesis, and the integrated findings and recommendations section were written entirely by the author without AI assistance.
The dataset itself was collected and structured by the author from MBCOM Technologies’ internal systems.