Stakeholder Experience & Satisfaction Surveys
Phase 1 engagement · Data current as of 11 May 13:52
4
Days to 15 May
📊 Overall All
🇰🇪 Kenya Live
🇷🇼 Rwanda Live
🇪🇹 Ethiopia Pending
Somaliland Live
🇰🇪Kenya23.2% · 454 of 1,960
🇷🇼Rwanda35.3% · 120 of 340
🇪🇹EthiopiaPending launch
Somaliland3.0% · 37 of 1,219
Staff response rate
39.1%
136 of 348 · Kenya + Rwanda + Somaliland
Parents response rate
15.0%
475 of 3,171 · Kenya + Rwanda + Somaliland
Total responses
611
of 3,519 invited · Kenya + Rwanda + Somaliland
Overall response rate
17.4%
Target ≥ 80% by 15 May -43pp vs expected
Daily response momentum — all live schools
Daily new responses by audience across the full 16-day window. The shape shows when each reminder push pays off.
Staff Parent
Engagement by school
One row per school. Staff and Parent rates side-by-side, plus combined progress to the 80% target. Pace = current rate vs expected today.
| School | Country | ● Staff | ● Parents | Combined (target ≥ 80%) | Pace |
|---|---|---|---|---|---|
| Pharo Schools, Nairobi | Kenya | 40.0% 74 of 185 | 21.4% 380 of 1,775 | 23.2% 454 of 1,960 | Stalled — needs push |
| Pharo Schools, Kigali | Rwanda | 59.5% 25 of 42 | 31.9% 95 of 298 | 35.3% 120 of 340 | Behind |
| Pharo Schools Primary, Asosa | Ethiopia | — awaiting launch | — awaiting launch | — awaiting launch | Not launched |
| Pharo Schools Secondary, Homosha | Ethiopia | — awaiting launch | — awaiting launch | — awaiting launch | Not launched |
| Pharo Schools KG, Hargeisa | Somaliland | 33.3% 7 of 21 | 0.0% 0 of 202 | 3.1% 7 of 223 | Stalled — needs push |
| Pharo Schools Primary, Hargeisa | Somaliland | 40.5% 17 of 42 | 0.0% 0 of 641 | 2.5% 17 of 683 | Stalled — needs push |
| Pharo Schools Secondary, Sheikh | Somaliland | 22.4% 13 of 58 | 0.0% 0 of 255 | 4.2% 13 of 313 | Stalled — needs push |
| Total — live schools | 39.1% 136 of 348 |
15.0% 475 of 3,171 |
17.4% 611 of 3,519 invited |
Stalled — needs push |
Cumulative response-rate trend
Cumulative response rate by audience vs expected pace (dashed) and 80% target. Today: 17.4% combined, 43pp behind expected.
Response rate by country
Combined staff + parent response rate per country, with the 80% target line.
0%↓ 80% target100%
🇷🇼 Rwanda
35.3%
🇰🇪 Kenya
23.2%
Somaliland
3.0%
🇪🇹 Ethiopia
awaiting launch
—
🇰🇪
Kenya
Staff response rate
40.0%
74 of 185
Parent response rate
21.4%
380 of 1,775
Combined response rate
23.2%
Target ≥ 80% by 15 May -37pp
Total responses
454
of 1,960 invited
Staff survey
40.0%
74 of 185 invited
Daily new responses
Parent survey
21.4%
380 of 1,775 invited
Daily new responses
🇷🇼
Rwanda
Staff response rate
59.5%
25 of 42
Parent response rate
31.9%
95 of 298
Combined response rate
35.3%
Target ≥ 80% by 15 May -25pp
Total responses
120
of 340 invited
Staff survey
59.5%
25 of 42 invited
Daily new responses
Parent survey
31.9%
95 of 298 invited
Daily new responses
🇪🇹
Ethiopia
Primary, Asosa
Staff0.0%0 of 75
Parent0.0%0 of 1,433
Combined0.0%0 of 1,508
Primary, Asosa — awaiting first responses
75 staff and 1,433 parents invited.
Secondary, Homosha
Staff0.0%0 of 84
Parent0.0%0 of 219
Combined0.0%0 of 303
Secondary, Homosha — awaiting first responses
84 staff and 219 parents invited.
Somaliland
Staff response rate
30.6%
37 of 121
Parent response rate
0.0%
0 of 1,098
Combined response rate
3.0%
Target ≥ 80% by 15 May -57pp
Total responses
37
of 1,219 invited
KG, Hargeisa
Staff33.3%7 of 21
Parent0.0%0 of 202
Combined3.1%7 of 223
Staff survey
33.3%
7 of 21 invited
Daily new responses
Parent survey
0.0%
0 of 202 invited
Daily new responses
Primary, Hargeisa
Staff40.5%17 of 42
Parent0.0%0 of 641
Combined2.5%17 of 683
Staff survey
40.5%
17 of 42 invited
Daily new responses
Parent survey
0.0%
0 of 641 invited
Daily new responses
Secondary, Sheikh
Staff22.4%13 of 58
Parent0.0%0 of 255
Combined4.2%13 of 313
Staff survey
22.4%
13 of 58 invited
Daily new responses
Parent survey
0.0%
0 of 255 invited
Daily new responses