The goal of this analysis is to understand what drives customer subscription and translate the results into clear managerial insights.
The outcome variable is binary: - 1 = Customer subscribes
- 0 = Customer does not subscribe
Two key predictors are used:
Engagement Score
Measures how actively a customer interacts with the service.
Price Sensitivity
Measures how strongly a customer reacts to price changes.
These variables are simple, intuitive, and managerially meaningful.
The main insight is that engagement matters more than price sensitivity.
This is a simple model with only two predictors. Additional variables could improve accuracy.
Logistic regression provides clear and actionable managerial insight.
Key takeaway: Increasing engagement is more effective than lowering prices.