DIGITAL INSURANCE TRANSFORMATION LEADER

Result oriented digital insurance transformational strategist leveraging 25 years of progressive technology exposure and expertise in developing a competitive advantage by strategically aligning IT with business objectives and emerging industry needs. Specialization includes Agile product and program delivery, Cloud technologies, Change Management, Organizational Design, Procurement & Vendor Management, Program Management and Technology Operations.

Academic Background

  • B. Tech (Electronics Engineering), Mumbai University, Maharashtra, India
  • Certified Duck Creek PAS Professional
  • CPCU and AIC certification completed
  • Pursuing MBA @University of Cincinnati - Graduating Spring 2026

Professional Background

Great American Insurance (Cincinnati, OH)

  • AVP, Technology – Core Platforms Delivery Manager (06/2019 – Current)
    • Lead strategic delivery for retiring mainframe applications and moving to cloud-based Policy Administration Systems (Duck Creek Azure Cloud).
    • Drive requirements, data needs for downstream/reporting, budgeting/scope, systems integrator selection, and end-to-end delivery through go-live and hypercare.
    • Oversee integration design across front-end and downstream consumers, cloud/on-prem connectivity, compliance signoff, and production support model setup (AMS).
  • Solution Architect – In-house Core Policy Admin System (02/2014 – 05/2019)
    • Designed and solutioned Workers Comp line of business including multi-state compliance (all 51 states), date-controlled product definition, segmentation for exposure/premium, and downstream integration for bureau reporting.
    • Partnered as product owner with implementation teams to guide development/testing and define use cases used across dev/test/UAT
  • Business Analyst Specialist / Data & Integration Analyst (12/2010 – 01/2014)
    • Led integration and data mapping between policy admin, claims, billing, reinsurance, and enterprise data warehouse stakeholders.
    • Maintained product hierarchy and coverage matrix models and supported production operations

Speedway Super America (Enon, OH)

  • Project Manager / Sr. Business Analyst (04/2007 – 12/2010)
    • Led enterprise integration efforts to retire and replace POS/pricing/inventory/accounting capabilities with Red Prairie enterprise applications.
    • Integrated fuel price distribution to stores/pumps, scheduled pricing downloads, daily sales reporting, and inventory feeds back to corporate operations

Great American Insurance – STG (Now Majesco) (Cincinnati, OH)

  • System Analyst / Sr. Developer (02/2002 – 04/2007)
    • Implemented and supported STG’s insurance billing application, including requirements/gap analysis, data conversion assessment, reporting, production support improvements, and SQL health checks. Supported multiple client organizations in a production support / development capacity

Earlier Experience

  • Technology Consultant – Placidsoft Solutions (Mumbai, India) (08/2001 – 02/2002)
  • Programmer – Dhamm Infotech (Mumbai, India) (02/2000 – 08/2001)

Experience with R

I am currently developing my analytics and reporting skills in R, with a focus on reproducible reporting (R Markdown), data wrangling, and visualization to support business-friendly insights. I’m especially interested in using R to translate complex system and data concepts into clear narratives for business and technical stakeholders.

Experience with tools

Based on my professional background, I have significant experience working with data, integrations, and reporting using:

  • SQL/ PL/SQL (Oracle, SQL Server, MySQL)
  • Data formats: XML and JSON (data serialization and integration)
  • Microsoft tools: Word, Excel, PowerPoint, Outlook, Access; plus MS Project and Visio
  • Platforms/OS: Unix, Linux, Windows
  • Languages: Java, Groovy, JavaScript
  • Cloud/Platform: Azure Cloud, Pivotal Cloud Foundry

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