5.1 Meaning of Selection

Selection is the process of matching applicant qualifications with job requirements to choose the best candidate. * Selection vs. Recruitment: Recruitment is positive (increasing the applicant pool), while selection is negative (rejecting unsuitable candidates). * Goal: To identify the “right person for the right job” to avoid wastage of time and resources.

5.2 Significance of Employee Selection

  1. Productivity: Competent employees directly improve organizational output.
  2. Long-term Impact: Hiring decisions are difficult to reverse; human capital is a primary competitive advantage.
  3. HR Synergy: Proper selection reduces future training costs and management issues.

5.3 Environmental Factors Affecting Selection

5.4 Selection Criteria

Organizations typically evaluate candidates based on four categories: 1. Formal Education: Used as a cost-effective surrogate to measure cognitive and interpersonal abilities. 2. Experience/Past Performance: Often the most reliable predictor of future success. 3. Physical Characteristics: Must be directly job-related (e.g., eyesight for pilots) to avoid illegal discrimination. 4. Personality: Includes traits and background factors (e.g., marital status, age) only if they are clearly relevant to the job.

5.5 The Selection Process

The process is a series of “successive hurdles” designed to eliminate unqualified candidates.

Steps in Selection:

  1. Application Blank: Collecting basic biographical and professional data.
  2. Preliminary Interview: Brief screening to determine if basic skills match job needs.
  3. Employment Tests:
    • Aptitude/Psychomotor: Learning ability and physical coordination.
    • Job Knowledge/Proficiency: Technical expertise and work samples.
    • Personality/Interest: Traits and professional preferences.
    • Polygraph/Graphology: Honesty and handwriting analysis (less common).
  4. Secondary Interview: In-depth evaluation (see types below).
  5. Reference Checks: Verifying history with previous employers or institutions.
  6. Selection Decision: Final approval by the department executive.
  7. Physical Examination: Ensuring fitness for duty and recording health status for liability.
  8. Reviewing the Process: Evaluating the cost-effectiveness and quality of the hiring cycle.

Types of Interviews

  • Structured: Predetermined questions; highly reliable.
  • Semi-structured: Major questions planned, but allows for probing.
  • Unstructured: Spontaneous and conversational; high risk of bias.
  • Stress: Deliberately creates tension to see how candidates react.
  • Depth: Exhaustive life history; typically used for executive selection.

Common Interview Errors

  • Halo Effect: One strong trait (or the order of candidates) influencing the overall rating.
  • Similarity Bias: Favoring candidates who share traits with the interviewer.
  • Snap Judgments: Making a decision in the first few minutes.
  • Negative Emphasis: Allowing one small flaw to overshadow many strengths.