Professional IT Skills for the Workplace
Payap University
2026-10-14
Professional IT Skills for the Workplace
Dr Robert Batzinger
Payap University
2023-09-13
Workshop orientation
Google Doc generation
Real-time Collaboration
Interaction with genAI
Explanation of the Challenge
https://classroom.google.com/u/0/c/ODQxNjY3OTI4MTc0
Create Google email account
Enroll using Google email account
Login to your Google email
Select the Class Button
Seek out the Course materials
Open the desired document and save a copy
Sign up and Sign in to Google account
Activate Google Docs
Establish who is sharing the document
Develop and edit the contents
Teamwork: ability of a group of people to work together towards a common goal, while understanding and respecting each other’s individual roles and responsibilities.
Collaboration: working together to achieve a common goal
Cooperation: working together to help each other achieve various goals
Join your google doc group, identify the author, and translate the following into English:
Sie wissen, dass ich langsam schreibe, allein dies kommt hauptsächlich daher, weil ich mir nie anders gefallen kann, als wenn in kleinem Raum möglichst viel ist, und kurz zu schreiben viel mehr Zeit kostet als lang.
On se persuade mieux, pour l’ordinaire, par les raisons qu’on a soi-même trouvées, que par celles qui sont venues dans l’esprit des autres.
Dans les champs de l’observation le hasard ne favorise que les esprits préparés.
Increased productivity: When people work together, they are pooling their skills and knowledge to get more done faster.
Improved decision-making: When things are considered from different perspectives, the quality of the outcomes of decisions are often better.
Increased creativity: The collective intelligence and experience of multiple individuals increases the ability to generate more ideas and better solutions.
Stronger relationships: Collaboration and cooperation creates bridges for closer and stronger relationships
More job opportunities: Those that master skills related to collaboration and cooperation do well even from remote locations
Conflict: People bring different perspective to the table creating the potential for conflict
Lack of communication: Lack of effective communication and transparency will lead to misunderstandings and problems.
Different working styles: People have different working styles, work ethics, and vision of the product that is needed.
Lack of trust: When people do not trust each other, they end up working against each other.
Open the document
Click the Share button.
In the Share dialog box:
enter the email addresses of each you want to share the document with.
for each person, choose an appropritate permission: Viewer, Commenter, or Editor.
List out ideas in brain-storming mode
Use chat to verify roles and ideas
Reorganize once the ideas are on the screen
Add text that contributes to the body
Draft ideas in a distinct location
Add comments on areas requiring further processing and discussion
Comments / suggestions: Click the Comment/Suggestion button and type in the text box that appears.
Highlight late changes
Click the Review tab and select Track Changes
Review the author, date and text of changes made
The Resolve Conflicts function can be used to merge the changes
The goal is to create better documents
Use audio chat to help smooth differences between colleagues
Use comments to flag areas that require further discussion and development
Simultaneous chat
One member in the chat uses a shared screen
Other members edit in their web browsers
Resist tradition of having only one secretary for the group
Encourage drafting in different location and editing in the final draft
Use the ID buttons to locate what colleagues are working on
Set clear goals and expectations
Communicate effectively
Be respectful of others’ contributions
Be willing to compromise
Be flexible and adaptable
How to share a Google Doc:
Set clear goals and expectations. Make sure there is agreement on the direction of the project
Communicate effectively: Communication is key to successful collaboration. Make sure to communicate regularly with your collaborators and to keep them updated on your progress.
Be respectful of others’ contributions: Everyone’s contributions are important, so be respectful of the work that others have done.
Be willing to compromise: Working together means allowing others to contribute. Collective intelligence kicks in only when there is teamwork attempting to build a quality product
Be flexible and adaptable: Things don’t always go according to plan, so be flexible and adaptable. Be willing to change your plans as needed.
Teamwork is the ability of a group of people to work together towards a common goal, while understanding and respecting each other’s individual roles and responsibilities.
Teamwork is essential for success in many areas of life, including the workplace, sports, and education. When people work together as a team, they can achieve more than they could on their own.
Communication: Team members must be able to communicate effectively with each other, sharing information, ideas, and concerns clearly and concisely
Collaboration: Team members must be willing to collaborate with each other, working together to achieve a common goal.
Trust: Team members must trust each other, believing that everyone on the team is working towards the same goal and that they will follow through on their commitments.
Increased productivity: Working together helps members to pool their skills and knowledge to get more done.
Improved decision-making: Collaborators bring different perspectives to the table, and lead to better decisions.
Increased creativity: Active teams generate more ideas and solutions.
Stronger relationships: Collaboration builds stronger relationships between people.
Increased job satisfaction: Members of effective teams are more likely to have job satisfaction.
Be a good communicator: Listen to conversation and ideas and respond clearly and concisely.
Be willing to collaborate: Share ideas and tasks, working towards a common goal.
Be respectful of others: Respect the skills and contributions of your team members, providing assistance and support.
Be trustworthy: Be reliable and follow through on your commitments; honesty and transparency go a long way.
Bing Chat: copilot.com - General Text and Image
Google: gemini.google.com - Text and software development
Claude: https://claude.ai - Communication of text and data
ChatGPT: Open AI https://chatgpt.com - Cutting edge LLM and agents
Grok: https://grok.com - Removal of social filters
Deepseek - 深度求索 https://www.deepseek.com - Small Chinese LLM
CapCut: ByteDance
Kimi: Moonshot AI
DeepSeek: DeepSeek
Ernie: Baidu
Qwen: Alibaba
Clear Persona and Role Assignment: Define the role of AI to set the appropriate tone, depth of knowledge, and perspective for the response.
Precise Context and Background: provide situational background, target audience, or foundational data required to tackle the task to eliminates ambiguity and reduce incorrect assumptions about the environment or objective.
Explicit Task and Actionable Instructions Unambiguous statement of what needs to be done to keep the output focused and actionable.
Clear Constraints and Guardrails Outline boundaries, such as length limits, formatting rules, specific technologies or libraries to avoid, or topics to exclude to prevent unwanted elaboration, off-topic tangents, or the use of outdated methods.
Structured Output Format: Specify how the response should be organized (e.g., Markdown tables, bulleted implementation steps, JSON objects, or academic headings) to saves time.
Concrete Examples: a pattern for the AI to follow, which is especially useful for formatting tasks, style matching, or complex classification logic.
Generate ….
Tell me about ….
Imagine that ….
Act as if ….
Do you know about ….
Start a new conversation on new topic.
Discriminatory or hateful language
Propaganda or instigating social unrest
Violation of privacy
Damaging or misrepresenting another’s reputation
Pornography
Dangerous substances or procedures, weapons
Copy the text from your chatbox window, and paste it into a writing program of your choosing. Save the file.
Screenshot your chat conversations. This will save an image.
Brand Creation
Coding for Websites
Chatbot/Virtual Assistant
Content Calendars
Contracts
Clears Art Blocks
Email Campaigns
Employee Handbooks
Essay assessment
Explain difficult concepts
Financial Reports
Forms Creation
General learning docs
Hashtags
Invoice Creation
Javascript and Python code
Keywords
Language Learnings conversations
Legal Documents
Letter Writing
Market analysis
Meal Plans
Bulleted outlines
Personalized branding
Plagiarism Checker
Policies and Procedures
Product Descriptions
Product Packaging Design
References
Respond to Texts
Resume Cover Letters
Sales Funnels
Sales Pitching
Scientific Papers, Abstracts, Research Papers
Slide presentations
Technical Manuals
Templates
Tests
Tutorials
Audio read outs and Voice over
curriculum
courses syllabi
lesson plans
surveys
self-assessment
quizzes
tests
Get genAI to try again
Consider expanding the context using words like
Expand on …
Please continue
Rephrase your description of …
Form a team of 3.
Choose one of the 3 scenarios to write a 5 page document.
Establish a Google doc as a collaborative space for your team and the instructors.
Work collectively to use genAI to draft, develop and edit your response to Scenario.
Use genAI to evaluate the quality of your document and make appropriate changes.
Submit your response by 20 Sept 2023.
As the War in Iran continues to escalate, there has been multiple broadcasts suggesting a wide range of pending economic problems in Thailand. Identify the relationship between the war in Iran and the potential for a rise in consumer prices in Thailand. Identify a means for determining which broadcasts are realistic projections and which come from speculation and rumors. Assume that the current conflict continues for another 3-6 months and provide a forecast that contrasts the anticipated levels of inflation that the war will have on consumer costs in various sectors in Thailand: (such as clothing, food, electricity, gasoline, transportation, and USD/Thai Baht exchange rates). Identify the rationale used to determine these values. Attempt to differentiate between data based on rumors and speculation and based on past market behavior. Suggest a method for determining the reliability of the published forecasts and for developing a reasonable strategy for surviving the economic impact of this war.
With the rapid growth of genAI there has been an explosion of video ads similar to this one:
https://www.youtube.com/shorts/cNS4wztdTGU?feature=share
Write a 5 page paper to suggest the marketing strategy that is behind these ads and provide evidence that can prove or disprove the various bold claims made by them. Identify a means to determine if such ads are a scam or are telling the truth. Suggest a method for evaluating the validity and relevance for such ads. Suggest steps to be taken by individuals and by governments to ensure truth in advertisements. Conclude with recommendations for younger siblings considering an educational path after graduation from high school in the age of genAI. Provide evidence that your recommendations are cost-effective means for equipping them for employment in a world using genAI
Now that genAI can create video and audio voice-overs, it is easy to create ads for the internet like these:
https://youtu.be/L1NGh1jYUSE
Suggest a strategy to determine the truthfulness of such video clips. What common marketing techniques were used to convince potential customers to buy what they are selling? Attempt to determine how common this type of commercial messaging is among ads shown on YouTube. Identify the pattern of information flow common to this type of ad.
ITPro II: Session 1