KPIs

Row

Quarterly Vendor Report for Q2

CSU

Row

KPIs

Work Orders Assigned

70

Work Orders Closed

70

Open Work Orders | Breached Limits

0

Vendor Check In %

98.51%

Time to Close All Tickets

24.53

P1 Tickets Time to Close

3.43

Fixed First Trip

95.71%

Contract Status

Current

Row

Large Tier

Ratings

9th

9th

1st

2nd

1st

2nd

Pass

Row

Invoices

Invoice Total - 2024

$0.00

Invoice Total - 2025

$92,198.78

Labor Rate

5 - 127.5

Mileage Rate

1 - 23.1

Travel Rate

82 - 85

Outstanding Invoice Inquiries

0

Average Invoice Response Time

8.77

Number of Billing Discrepencies

4

Billing Discrepancies $$

$630.22

Missing Invoices

2

Row

Invoice $$$ Breakdown

Top 10 Part List

Items Description Occurrences Min_Cost Max_Cost
PI2104-446 Comparable to 400MB-10 Fuel Filter 36 14.59 14.59
SP Services Performed: Replaced PPU board and verifie 15 0 0
PI 2104-446 Comparable to 400MB-10 Fuel Filter 13 14.59 14.59
RDM5426 DW-12 CLAMSHELL PRINT 6 678.56 678.56
MP 3M Automotive Adhesive 5 0 23.69
BE 133724s Card Reader Magtek Odynamo 3 0 0
C70016 400-30 30 MICRON PARTICULATE FILTER AD 3 14.19 14.19
FE-UPPU FE-UPPU Universal PPU Display for Ovation 3 525.2 525.2
HU008330 MAGBREAK® 3/4” F NPT Breakaway 3 140.28 140.28
OP21GU-0400 Nozzle, 21GU, M34 DEF, Black, 8DMrm, w/o MFPD 3 264.29 264.29

Vendor Tier

Vendor Tier
CSESCO Large
CSU Large
D&H Large
Eaton Metal Large
Guardian Fueling Technologies Large
Leonards Large
Midwest Petroleum Large
NWESTCO Large
Petro West Large

Work Order Data

Row

Acceptable Ranges for Critical Work Orders in Hours

Acceptable Ranges for High Work Orders in Hours

Acceptable Ranges for Normal Work Orders in Hours

Row

Assigned Work Orders

Closed Work Orders

P1 Closed Work Orders

Quarter Open Work Orders - Breached Acceptable Ranges

Year Open Work Orders - Breached Acceptable Ranges

Work Orders - Checked In

Work Orders - Not Checked In

Repeat Trips

Excluded Work Orders

Contract Info

Column

Contract Details

Area Parent_Company Vendor_Name Address City State Vendor_Point_of_Contact Under_Contract Effective_Contract_Date Proposed_Renewal_Date Part_Markup Mileage Hourly After Hours/Weekend Holiday Per Diem P1 P2 P3 Gilbarco Certified Wayne Certified Bennett Certified Notes
Fuel CSU CSU 3220 S 1700 W, Ogden, UT 84401 Ogden UT Rock Garner - Yes 2025-03-28 2026-03-28 0.2 1.05 105 158 200 N/A 4 24 72 No Yes Yes NA
Fuel CSU CSU - Provo 1550 N State St Provo UT Provo UT Rock Garner - Yes 2025-03-29 2026-03-28 0.2 1.05 105 158 200 N/A 4 24 72 No Yes No Remote tech

Row

Contract Table Key

Green = Contract on file, less than one year old
Red = No contract on file or expired (over one year old)

For resolution of red-flagged items, please contact Heidi Allred (), our Procurement Manager, who can initiate the creation of a Master Services Agreement (MSA) or the renewal of existing contracts.

Vendor Assignments

Row

Vendor Assignment Map

Vendor Addresses

Vendor_Name vend_lat vend_lon address
csu 41.20658 -112.0192 3220 S 1700 W, Ogden, UT 84401
csu - provo 40.25800 -111.6585 1550 N State St Provo UT

Row

Vendor Assignment Table

Billing Discrepancies

Row

Invoice Data

Row

Missing Invoices

Outstanding Invoice Inquiries

Closed Invoice Inquiries

Invoices Currently Being Processed

Cancelled Work Orders

Warranty Work Orders

Combined Work Orders on One Invoice

Enviornmental Work Orders

Row

Raw Invoice Data

Store Summary Invoice Data

Per State Performance

Row

State Time to Close Performance

Per Dispatch Location Performance

Row

Dispatch Location Time to Close Performance

Store Information / Performance

Row

Store Dispenser Information

Top 50 Fuel Volume

Service Rating

`

Row

2025 Closed Work Order Data