Purpose

This SOP outlines the inbound shipping process for goods delivered from overseas into the United States using two primary logistics partners: EW and AWOT. It covers cargo pickup, transportation, customs clearance, and final delivery to the WP warehouse.

Scope

This procedure applies to all inbound shipments arranged through EW and AWOT via ocean and air freight.

Part I – Inbound Process: EW (Ocean Freight from China, Malaysia, Indonesia)

Channel Overview – EW

Channel Coverage Modes Primary Responsibilities
EW China, Malaysia, Indonesia Ocean Pickup, customs clearance, final delivery

Responsibilities

Contact Responsibility Email
Sandy China-side pickup and port delivery
David US customs clearance (Form 3461, 7501)
Ling Final delivery to WP warehouse

Process Steps

  1. Pickup & Export: Sandy arranges pickup in China and delivers goods to port for ocean freight.
  2. Customs Clearance: Upon arrival in the US, David files required documents and completes clearance.
  3. Final Delivery: Ling schedules truck appointment from port to WP warehouse.
  4. Internal Ops: Confirm inbound in the system and validate documents.

Note: In rare cases, shipments may be routed to a bonded warehouse (FTZ). See FTZ Inbound & Outbound SOP for details.

Part II – Inbound Process: AWOT (Ocean & Air Freight)

Channel Overview – AWOT

Channel Coverage Modes Primary Responsibilities
AWOT Vietnam Ocean ISF filing, documentation, customs clearance coordination
TBD Thailand, Cambodia TBD Under evaluation
Either EW or AWOT China & Southeast Asia Air Based on pricing and transit time

Responsibilities

Contact Responsibility Email
Jeff Yu Air release, customs clearance, delivery coordination
Maria Frausto ISF filing
Amanda Chow (Expeditors) Ocean customs declaration / Backup:
Infinit Express Ocean freight final delivery

Ocean Freight (Vietnam)

Action Item Timeline Required Documents Responsible
ISF Submission ≥ 72 hrs before ETD ISF Form Maria Frausto
ISF Acceptance ≥ 24-48 hrs before ETD ISF Screenshot Maria Frausto
Shipment Pre-Alert Within 3 days post-departure Pre-alert notice AWOT
Arrival Notice (A/N) ≥ 5-7 days before arrival A/N, Invoice, PL, BOL Expeditors
7501 Declaration Within 3 days post-A/N 7501 Form Expeditors
Final Delivery Based on delivery order Delivery Order, Release Notification, Container Notification Infinit Express ()

Expeditors should send delivery orders and related notifications to:
, , ,

Air Freight (China & Southeast Asia)

Action Item Timeline Required Documents Responsible
Shipment Pre-Alert By departure date Invoice, PL, BOL, MAWB Jeff Yu
Arrival Notice ≥ 1 day before flight arrival Arrival Notice Expeditors
7501 Declaration Within 1 day post-A/N 7501 Form Jeff Yu
Release Notification Upon release ABI Message Jeff Yu via Expeditors

Best Practices & Reminders

  • Submit ISF in advance to avoid penalties.
  • Always ensure documents match actual shipment.
  • Maintain close coordination with AWOT and EW contacts.
  • Follow up proactively on customs status and trucking arrangements.