Aug 2025 - Aug 2026 AAQ Analysis

As you review these results, please keep in mind that policy questions that do not have an answer cannot be responded to without HUD review and input, and in some cases may have impact on these results, such as timeliness of answers and answer rates per desk.

Volume

By desk, this shows the number of AAQs submitted during each month in the report date range.

Desk Type Question Pool Aug 2025 Sep 2025 Oct 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 Mar 2026 Apr 2026 May 2026 Jun 2026 Jul 2026 Aug 2026 Total Carryover Total Average per Month New or Open
Programs CoC 90 87 58 92 89 96 96 83 99 87 135 123 86 104 1325 93.9 1429
Programs ESG 39 68 28 14 20 24 17 21 20 19 14 33 47 7 371 28.0 378
Reporting Systems HDX 25 12 13 70 41 35 34 46 100 29 24 42 32 5 508 38.7 513
Reporting Systems HMIS 43 52 34 18 18 33 47 47 40 28 28 31 37 10 466 35.1 476
Reporting Systems Sage 53 51 62 31 62 72 48 59 41 27 36 54 40 3 639 48.9 642
Total - 250 270 195 225 230 260 242 256 300 190 237 283 242 129 3309 244.6 3438

Status

The following is a breakdown of the current status of all AAQs submitted during a one year time period ending August 31, 2026. Please note that generally AAQs do not stay in “New”, “Approved”, or “Reopened” for long periods of time and will usually show either no results or very few.



Desk Type Desk New Draft Review Approved Answered Cancelled Hold Reopened Total
Programs CoC 0 50 33 1 1225 5 11 0 1325
Programs ESG 0 1 3 0 356 5 6 0 371
Reporting Systems HDX 0 2 0 0 494 12 0 0 508
Reporting Systems HMIS 0 0 0 0 458 7 1 0 466
Reporting Systems Sage 0 1 0 0 635 3 0 0 639
Total - 0 54 36 1 3168 32 18 0 3309

Response Time

Desk Type Question Pool Aug 2025 Sep 2025 Oct 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 Mar 2026 Apr 2026 May 2026 Jun 2026 Jul 2026 Aug 2026 Over Ten Ten or under
Programs CoC 26.18 28.47 30.26 13.12 14.11 24.91 24.67 44.38 20.93 64.18 13.24 18.03 41.15 494 731
Programs ESG 4.63 3.60 1.63 8.22 3.00 6.50 2.09 4.35 1.88 25.79 3.39 3.14 2.21 27 329
Reporting Systems HDX 2.54 4.88 1.50 0.82 1.07 2.39 2.16 1.27 0.66 1.11 1.07 0.97 1.38 5 489
Reporting Systems HMIS 4.62 5.02 3.61 5.17 5.47 6.45 4.44 4.53 4.52 3.86 5.00 3.50 2.08 38 420
Reporting Systems Sage 0.55 0.58 0.14 1.34 1.27 1.49 0.78 0.84 0.83 0.54 0.67 1.40 0.18 5 630

Currently Open

For Currently Open AAQs: Average Number of Days Open by Desk

The average number of days an AAQ has been open is calculated in a way that excludes weekends. Sometimes an AAQ isn’t assigned to a Desk yet because it is still New when the data was pulled. These would not show on this plot.

Count of Currently Open AAQs by Office

Currently open AAQs broken out by whether the AAQ is open with a TA Provider or with HUD.

Desk Type Question Pool Average Days Count AAQs
Programs CoC 75.7 95
Programs ESG 79.9 10
Reporting Systems HDX 9.5 2
Reporting Systems HMIS 31.0 1
Reporting Systems Sage 22.0 1

Asked vs Answered

Asked vs Answered Across All Desks

How many AAQs were submitted in a month compared to how many were answered in that same month? If 100 AAQs were submitted in January, and 100 AAQs were answered in January, that ratio would be 100%. Dots above the center line mean the desk answered more than were asked in that month, and dots below mean that more questions were asked than answered in that month.

AAQs that get cancelled are removed from the “Asked” total as they are cancelled, so ratios may change in previous months over time.

Month Asked Cancelled Asked minus Cancelled Answered Ratio
August 2025 250 3 247 255 103.2%
September 2025 270 1 269 284 105.6%
October 2025 195 4 191 183 95.8%
November 2025 225 5 220 222 100.9%
December 2025 230 3 227 239 105.3%
January 2026 260 4 256 253 98.8%
February 2026 242 1 241 208 86.3%
March 2026 256 3 253 246 97.2%
April 2026 300 3 297 300 101.0%
May 2026 190 1 189 190 100.5%
June 2026 237 0 237 263 111.0%
July 2026 283 3 280 270 96.4%
August 2026 242 1 241 238 98.8%



Asked vs Answered by Desk

Month Asked Asked Cancelled Asked minus Cancelled Answered Percent Answered
Desk: CoC
August 2025 90 0 90 96 106.7%
September 2025 87 0 87 91 104.6%
October 2025 58 0 58 54 93.1%
November 2025 92 1 91 98 107.7%
December 2025 89 1 88 96 109.1%
January 2026 96 0 96 98 102.1%
February 2026 96 0 96 69 71.9%
March 2026 83 0 83 76 91.6%
April 2026 99 1 98 95 96.9%
May 2026 87 0 87 83 95.4%
June 2026 135 0 135 155 114.8%
July 2026 123 1 122 119 97.5%
August 2026 86 1 85 86 101.2%
Desk: ESG
August 2025 39 2 37 35 94.6%
September 2025 68 0 68 73 107.4%
October 2025 28 0 28 27 96.4%
November 2025 14 0 14 9 64.3%
December 2025 20 0 20 21 105.0%
January 2026 24 3 21 24 114.3%
February 2026 17 0 17 11 64.7%
March 2026 21 0 21 23 109.5%
April 2026 20 0 20 17 85.0%
May 2026 19 0 19 24 126.3%
June 2026 14 0 14 18 128.6%
July 2026 33 0 33 28 84.8%
August 2026 47 0 47 42 89.4%
Desk: HDX
August 2025 25 1 24 24 100.0%
September 2025 12 0 12 17 141.7%
October 2025 13 0 13 12 92.3%
November 2025 70 4 66 65 98.5%
December 2025 41 2 39 40 102.6%
January 2026 35 0 35 31 88.6%
February 2026 34 0 34 37 108.8%
March 2026 46 3 43 40 93.0%
April 2026 100 2 98 102 104.1%
May 2026 29 0 29 27 93.1%
June 2026 24 0 24 27 112.5%
July 2026 42 0 42 38 90.5%
August 2026 32 0 32 34 106.2%
Desk: HMIS
August 2025 43 0 43 45 104.7%
September 2025 52 1 51 53 103.9%
October 2025 34 1 33 33 100.0%
November 2025 18 0 18 18 100.0%
December 2025 18 0 18 19 105.6%
January 2026 33 1 32 29 90.6%
February 2026 47 1 46 41 89.1%
March 2026 47 0 47 49 104.3%
April 2026 40 0 40 44 110.0%
May 2026 28 1 27 28 103.7%
June 2026 28 0 28 30 107.1%
July 2026 31 2 29 28 96.6%
August 2026 37 0 37 37 100.0%
Desk: Sage
August 2025 53 0 53 55 103.8%
September 2025 51 0 51 50 98.0%
October 2025 62 3 59 57 96.6%
November 2025 31 0 31 32 103.2%
December 2025 62 0 62 63 101.6%
January 2026 72 0 72 71 98.6%
February 2026 48 0 48 50 104.2%
March 2026 59 0 59 58 98.3%
April 2026 41 0 41 42 102.4%
May 2026 27 0 27 28 103.7%
June 2026 36 0 36 33 91.7%
July 2026 54 0 54 57 105.6%
August 2026 40 0 40 39 97.5%

Citations
R Core Team (2021). R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna, Austria.
Wickham et al., (2019). Welcome to the tidyverse. Journal of Open Source Software, 4(43), 1686
Sam Firke (2021). janitor: Simple Tools for Examining and Cleaning Dirty Data. R package version 2.1.0.
Richard Iannone, Joe Cheng and Barret Schloerke (2021). gt: Easily Create Presentation-Ready Display Tables. R package version 0.3.1.
Simon Garnier (2018). viridis: Default Color Maps from ‘matplotlib’. R package version 0.5.1.
Bob Rudis (2019). streamgraph: streamgraph is an htmlwidget for building streamgraph visualizations. R package version 0.9.0.