Hypothesis Testing in Business
Illya Mowerman, Ph.D.
Slide 1: Introduction
- Title: “Hypothesis Testing: Making Smarter Business
Decisions”
- “Ever wondered if a new ad boosts sales or if customers prefer your
product? Hypothesis testing has the answers!”
- “Today: What it is, how it works, and business examples with
data.”
Slide 2: What is Hypothesis Testing?
- Definition: A statistical tool to make decisions
about a business problem using data.
- Key Idea: Test a “hypothesis” (business assumption)
to see if it’s true.
- Two Hypotheses:
- Null (H₀): “Nothing’s changed” (e.g., no
impact).
- Alternative (H₁): “Something’s different” (e.g., an
improvement).
Slide 3: The Steps
- State the Hypotheses: Define H₀ and H₁.
- Set Significance Level (α): Risk of error (usually 0.05).
- Collect Data: Gather sample data.
- Make a Decision: Use a test statistic or p-value.
- Conclusion: Accept or reject H₀.
Slide 4: Key Terms
- P-value: Chance of seeing your data if H₀ is true.
Small (< 0.05) → Reject H₀.
- Test Statistic: A number from your data (e.g.,
z-score, t-score).
- Errors:
- Type I: Wrongly rejecting H₀.
- Type II: Missing a real effect.
Slide 5: Example 1 - New Ad Campaign
- Scenario: Sales rise from $10,000 to $11,000 weekly
after a new ad (n = 50, sd = $1,500). Did the ad work?
- Hypotheses:
- H₀: No effect (mean = $10,000).
- H₁: Increases sales (mean > $10,000).
- Test: t = 4.71, critical t ≈ 1.68 (α = 0.05).
- Result: Reject H₀—ad likely worked.

Slide 6: Example 2 - Product Pricing
- Scenario: Price drop of $5, sales rise from 100 to
110 units weekly (n = 30, sd = 15). Does it help?
- Hypotheses:
- H₀: No effect (mean = 100).
- H₁: Increases sales (mean > 100).
- Test: t = 3.65, critical t ≈ 1.7 (α = 0.05).
- Result: Reject H₀—price drop likely worked.

Slide 7: Example 3 - Customer Satisfaction
- Scenario: Loyalty program, satisfaction rises from
75% to 80% (n = 200, sd = 20%). Did it improve?
- Hypotheses:
- H₀: No effect (proportion = 0.75).
- H₁: Improves satisfaction (proportion > 0.75).
- Test: z = 1.63, critical z ≈ 1.645 (α = 0.05).
- Result: Fail to reject H₀—not enough evidence.

Slide 8: Why It Matters
- Marketing: Test campaign effectiveness.
- Operations: Evaluate process changes.
- Product: Assess customer preferences.
- “Turn data into dollars!”

Slide 9: Pitfalls
- P-value Misuse: Small p-value ≠ big impact.
- Sample Size: Too small = unreliable; too big =
over-sensitive.
- Context: Statistical ≠ practical significance.
Slide 10: Recap
- Helps businesses decide with data.
- Steps: Hypotheses → Significance → Data → Decision →
Conclusion.
- Examples: Ads (worked), pricing (worked), satisfaction
(inconclusive).
- “Your data-driven crystal ball!”
Slide 11: Questions & Practice
- Question: “If a website redesign boosts session
time from 2 to 2.5 minutes (n = 40), what’s H₀ and H₁?”
- Answer:
- H₀: No effect (mean = 2 min).
- H₁: Increases time (mean > 2 min).
- “Questions? Let’s test one together!”
