Introduction to Lee!

Hello! I’m an operations supervisor that strives to optimize processes in theme park operations. My approach to these type of process improvements is to be data driven in my approach without sacrificing the human element in the implementation. I originally grew up in Cincinnati but I have recently have moved down to Orlando, Florida with my husband, Matt.

Matt is on the left and I am on the right.

Academic Background

  • B.B.A in Operations Management (University of Cincinnati, Cincinnati, Ohio)
    • Completed 2019
  • M.S. in Business Analytics (University of Cincinnati, Cincinnati, Ohio)
    • Expected 2027

Professional Background

Currently I am an Attractions Operations Supervisor at Universal Orlando (in Orlando, FL) where I am managing a specific attraction:

  • balancing yearly budgets
  • performing various people manager tasks (including but not limited to):
    • writing yearly reviews
    • issuing corrective actions
    • developing future department leaders
  • reviewing venue data and partnering with other leadership teams to improve operational efficiency
  • providing exceptional service to our Guests and Team Members

My background consists of many years in the theme park industry including Kings Island (in Mason, OH) and SeaWorld (in Orlando, FL). But most recently I took a break from the theme park life and served as an Accounts Receivable Supervisor at Total Quality Logistics. While at TQL, I took more of an analytic role in the department and found a new passion.

In the future, I would like to take my passion for analytics and combine it with my operation expertise in the theme park industry.

Experience with R and Other Coding Languages

When it comes to R, I consider myself a newbie but I can pick up on these different languages pretty quick.

I am familiar with a few other programming languages:

  • MATLAB
    • Utlizied in my undergrad studies in engineering
  • Excel VBA
    • Self taught; could be considered a scripting language
  • Python
    • Recently took a crash course to understand basics