Business Intelligence and Data Storytelling

Transforming Data into Actionable Insights

Illya Mowerman, Ph.D.

What is Business Intelligence?

“Business Intelligence is the technology-driven process of analyzing data to make informed business decisions”

The Data-Driven Decision Making Process

  1. Collect & Process Data
  2. Analyze & Generate Insights
  3. Visualize & Create Stories
  4. Share & Take Action

Understanding Data Storytelling

Definition: The practice of building compelling narratives around data to drive decision-making and inspire action

The Three Pillars:

Why Stories Matter in Business

Core Elements of Effective Data Stories

1. Know Your Audience

2. Select the Right Data

Visualization Best Practices

Choose the Right Chart Type

Design Principles for Impact

Crafting the Narrative

The Story Arc

  1. Hook - Grab attention
  2. Context - Set the scene
  3. Challenge - Present the problem
  4. Journey - Show the analysis
  5. Resolution - Present insights
  6. Call to Action - Next steps

Common Pitfalls to Avoid

❌ Information overload
❌ Inappropriate visualizations
❌ Missing context
❌ Buried insights
❌ Poor data quality
❌ Assumptions about audience

Tools of the Trade

Industry Standards

Case Study: Sales Performance

Quarterly Growth Trend

0% 5% 10% 15% 20% Q1 Q2 Q3 Q4 Q1 Quarterly Sales Growth Trend

Key Insight: Consistent quarter-over-quarter growth reaching 15% in Q4

Customer Segmentation

Millennials (35%) Gen X (25%) Baby Boomers (20%) Gen Z (20%) Customer Segment Distribution

Key Finding: Millennials represent our largest segment at 35%

Channel Performance

Social Media Email Search Display 0 25 50 75 100 Marketing Channel Performance

Impact: Social media delivering highest ROI among all channels

Data Story: “Our strategic focus on digital marketing led to a remarkable 15% sales increase in Q4, outperforming the industry average by 3x. This growth was primarily driven by our new millennial customer segment…”

Key Takeaways

  1. Data alone isn’t enough - context matters
  2. Know your audience
  3. Choose appropriate visualizations
  4. Build compelling narratives
  5. Focus on actionable insights
  6. Drive decisions through stories

Questions & Discussion

Thank You!