AAQ Monthly Reporting
Mar 2024 - Mar 2025 AAQ Analysis
As you review these results, please keep in mind that policy questions that do not have an answer cannot be responded to without HUD review and input, and in some cases may have impact on these results, such as timeliness of answers and answer rates per desk.
Volume
By desk, this shows the number of AAQs submitted during each month in the report date range.
| Desk Type | Question Pool | Mar 2024 | Apr 2024 | May 2024 | Jun 2024 | Jul 2024 | Aug 2024 | Sep 2024 | Oct 2024 | Nov 2024 | Dec 2024 | Jan 2025 | Feb 2025 | Mar 2025 | Total Carryover | Total | Average per Month | New or Open |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Programs | CoC | 146 | 145 | 130 | 144 | 127 | 206 | 181 | 158 | 102 | 89 | 95 | 92 | 91 | 144 | 1850 | 131.2 | 1994 |
| Programs | ESG | 41 | 44 | 43 | 41 | 28 | 38 | 25 | 29 | 31 | 17 | 26 | 18 | 26 | 13 | 420 | 31.3 | 433 |
| Reporting Systems | HDX | 283 | 803 | 632 | 48 | 28 | 36 | 40 | 51 | 92 | 43 | 58 | 18 | 59 | 12 | 2203 | 168.5 | 2215 |
| Reporting Systems | HMIS | 62 | 56 | 82 | 45 | 74 | 66 | 41 | 62 | 45 | 41 | 44 | 46 | 39 | 13 | 716 | 54.1 | 729 |
| Reporting Systems | Sage | 93 | 99 | 73 | 55 | 89 | 81 | 77 | 73 | 44 | 83 | 69 | 45 | 48 | 0 | 929 | 71.5 | 929 |
| Total | - | 625 | 1147 | 960 | 333 | 346 | 427 | 364 | 373 | 314 | 273 | 292 | 219 | 263 | 182 | 6118 | 456.6 | 6300 |
Status
The following is a breakdown of the current status of all AAQs submitted since 2000 and prior to March 31, 2025. Please note that generally AAQs do not stay in “New”, “Approved”, or “Reopened” for long periods of time and will usually show either no results or very few.
| Desk Type | Desk | New | Draft | Review | Approved | Answered | Cancelled | Hold | Reopened | Total |
|---|---|---|---|---|---|---|---|---|---|---|
| Programs | CoC | 0 | 47 | 31 | 0 | 1758 | 11 | 3 | 0 | 1850 |
| Programs | ESG | 0 | 0 | 2 | 0 | 410 | 4 | 4 | 0 | 420 |
| Reporting Systems | HDX | 0 | 0 | 0 | 0 | 2141 | 62 | 0 | 0 | 2203 |
| Reporting Systems | HMIS | 0 | 1 | 0 | 0 | 691 | 24 | 0 | 0 | 716 |
| Reporting Systems | Sage | 0 | 0 | 0 | 0 | 919 | 10 | 0 | 0 | 929 |
| Total | - | 0 | 48 | 33 | 0 | 5919 | 111 | 7 | 0 | 6118 |
Response Time
| Desk Type | Question Pool | Mar 2024 | Apr 2024 | May 2024 | Jun 2024 | Jul 2024 | Aug 2024 | Sep 2024 | Oct 2024 | Nov 2024 | Dec 2024 | Jan 2025 | Feb 2025 | Mar 2025 | Over Ten | Ten or under |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Programs | CoC | 18.19 | 15.74 | 22.13 | 29.54 | 35.05 | 42.34 | 23.37 | 15.55 | 23.52 | 29.37 | 40.94 | 21.15 | 33.76 | 749 | 1009 |
| Programs | ESG | 28.52 | 12.06 | 4.96 | 3.33 | 6.11 | 6.09 | 17.18 | 8.88 | 4.67 | 9.10 | 3.00 | 6.65 | 3.67 | 56 | 354 |
| Reporting Systems | HDX | 2.02 | 4.28 | 2.87 | 3.11 | 6.03 | 5.44 | 3.19 | 21.70 | 9.44 | 4.15 | 3.41 | 3.86 | 2.20 | 150 | 1991 |
| Reporting Systems | HMIS | 5.00 | 4.77 | 4.09 | 6.78 | 5.72 | 6.73 | 4.10 | 5.00 | 7.07 | 6.42 | 7.00 | 4.85 | 4.59 | 88 | 603 |
| Reporting Systems | Sage | 0.47 | 0.91 | 0.39 | 0.36 | 0.65 | 0.42 | 0.90 | 0.79 | 0.77 | 0.66 | 0.61 | 1.00 | 0.45 | 7 | 912 |
Currently Open
For Currently Open AAQs: Average Number of Days Open by Desk
The average number of days an AAQ has been open is calculated in a way that excludes weekends. Sometimes an AAQ isn’t assigned to a Desk yet because it is still New when the data was pulled. These would not show on this plot.
Count of Currently Open AAQs by Office
Currently open AAQs broken out by whether the AAQ is open with a TA Provider or with HUD.
| Desk Type | Question Pool | Average Days | Count AAQs |
|---|---|---|---|
| Programs | CoC | 82.4 | 81 |
| Programs | ESG | 87.2 | 6 |
| Reporting Systems | HMIS | 11.0 | 1 |
Asked vs Answered
Asked vs Answered Across All Desks
How many AAQs were submitted in a month compared to how many were answered in that same month? If 100 AAQs were submitted in January, and 100 AAQs were answered in January, that ratio would be 100%. Dots above the center line mean the desk answered more than were asked in that month, and dots below mean that more questions were asked than answered in that month.
AAQs that get cancelled are removed from the “Asked” total as they are cancelled, so ratios may change in previous months over time.
| Month | Asked | Cancelled | Asked minus Cancelled | Answered | Ratio |
|---|---|---|---|---|---|
| March 2024 | 625 | 15 | 610 | 553 | 90.7% |
| April 2024 | 1147 | 38 | 1109 | 938 | 84.6% |
| May 2024 | 960 | 20 | 940 | 1154 | 122.8% |
| June 2024 | 333 | 4 | 329 | 338 | 102.7% |
| July 2024 | 346 | 5 | 341 | 337 | 98.8% |
| August 2024 | 427 | 6 | 421 | 432 | 102.6% |
| September 2024 | 364 | 1 | 363 | 395 | 108.8% |
| October 2024 | 373 | 4 | 369 | 346 | 93.8% |
| November 2024 | 314 | 4 | 310 | 309 | 99.7% |
| December 2024 | 273 | 4 | 269 | 298 | 110.8% |
| January 2025 | 292 | 4 | 288 | 268 | 93.1% |
| February 2025 | 219 | 3 | 216 | 232 | 107.4% |
| March 2025 | 263 | 3 | 260 | 277 | 106.5% |
Asked vs Answered by Desk
| Month Asked | Asked | Cancelled | Asked minus Cancelled | Answered | Percent Answered |
|---|---|---|---|---|---|
| Desk: CoC | |||||
| March 2024 | 146 | 1 | 145 | 113 | 77.9% |
| April 2024 | 145 | 0 | 145 | 153 | 105.5% |
| May 2024 | 130 | 1 | 129 | 151 | 117.1% |
| June 2024 | 144 | 1 | 143 | 164 | 114.7% |
| July 2024 | 127 | 2 | 125 | 110 | 88.0% |
| August 2024 | 206 | 1 | 205 | 219 | 106.8% |
| September 2024 | 181 | 0 | 181 | 197 | 108.8% |
| October 2024 | 158 | 0 | 158 | 135 | 85.4% |
| November 2024 | 102 | 0 | 102 | 109 | 106.9% |
| December 2024 | 89 | 1 | 88 | 90 | 102.3% |
| January 2025 | 95 | 1 | 94 | 86 | 91.5% |
| February 2025 | 92 | 2 | 90 | 97 | 107.8% |
| March 2025 | 91 | 1 | 90 | 116 | 128.9% |
| Desk: ESG | |||||
| March 2024 | 41 | 0 | 41 | 48 | 117.1% |
| April 2024 | 44 | 1 | 43 | 32 | 74.4% |
| May 2024 | 43 | 0 | 43 | 47 | 109.3% |
| June 2024 | 41 | 2 | 39 | 33 | 84.6% |
| July 2024 | 28 | 0 | 28 | 36 | 128.6% |
| August 2024 | 38 | 0 | 38 | 35 | 92.1% |
| September 2024 | 25 | 0 | 25 | 28 | 112.0% |
| October 2024 | 29 | 0 | 29 | 33 | 113.8% |
| November 2024 | 31 | 0 | 31 | 21 | 67.7% |
| December 2024 | 17 | 0 | 17 | 31 | 182.4% |
| January 2025 | 26 | 1 | 25 | 18 | 72.0% |
| February 2025 | 18 | 0 | 18 | 17 | 94.4% |
| March 2025 | 26 | 0 | 26 | 30 | 115.4% |
| Desk: HDX | |||||
| March 2024 | 283 | 8 | 275 | 249 | 90.5% |
| April 2024 | 803 | 31 | 772 | 596 | 77.2% |
| May 2024 | 632 | 16 | 616 | 808 | 131.2% |
| June 2024 | 48 | 0 | 48 | 45 | 93.8% |
| July 2024 | 28 | 0 | 28 | 34 | 121.4% |
| August 2024 | 36 | 0 | 36 | 34 | 94.4% |
| September 2024 | 40 | 0 | 40 | 43 | 107.5% |
| October 2024 | 51 | 2 | 49 | 56 | 114.3% |
| November 2024 | 92 | 2 | 90 | 94 | 104.4% |
| December 2024 | 43 | 1 | 42 | 39 | 92.9% |
| January 2025 | 58 | 0 | 58 | 63 | 108.6% |
| February 2025 | 18 | 0 | 18 | 22 | 122.2% |
| March 2025 | 59 | 2 | 57 | 40 | 70.2% |
| Desk: HMIS | |||||
| March 2024 | 62 | 6 | 56 | 54 | 96.4% |
| April 2024 | 56 | 5 | 51 | 56 | 109.8% |
| May 2024 | 82 | 2 | 80 | 77 | 96.2% |
| June 2024 | 45 | 1 | 44 | 40 | 90.9% |
| July 2024 | 74 | 2 | 72 | 71 | 98.6% |
| August 2024 | 66 | 1 | 65 | 66 | 101.5% |
| September 2024 | 41 | 1 | 40 | 49 | 122.5% |
| October 2024 | 62 | 2 | 60 | 50 | 83.3% |
| November 2024 | 45 | 2 | 43 | 42 | 97.7% |
| December 2024 | 41 | 1 | 40 | 53 | 132.5% |
| January 2025 | 44 | 1 | 43 | 37 | 86.0% |
| February 2025 | 46 | 0 | 46 | 48 | 104.3% |
| March 2025 | 39 | 0 | 39 | 44 | 112.8% |
| Desk: Sage | |||||
| March 2024 | 93 | 0 | 93 | 89 | 95.7% |
| April 2024 | 99 | 1 | 98 | 101 | 103.1% |
| May 2024 | 73 | 1 | 72 | 71 | 98.6% |
| June 2024 | 55 | 0 | 55 | 56 | 101.8% |
| July 2024 | 89 | 1 | 88 | 86 | 97.7% |
| August 2024 | 81 | 4 | 77 | 78 | 101.3% |
| September 2024 | 77 | 0 | 77 | 78 | 101.3% |
| October 2024 | 73 | 0 | 73 | 72 | 98.6% |
| November 2024 | 44 | 0 | 44 | 43 | 97.7% |
| December 2024 | 83 | 1 | 82 | 85 | 103.7% |
| January 2025 | 69 | 1 | 68 | 64 | 94.1% |
| February 2025 | 45 | 1 | 44 | 48 | 109.1% |
| March 2025 | 48 | 0 | 48 | 47 | 97.9% |