Process
There is a documented process to detail the following core information: Performance monitoring.
There is a documented process to detail the following core information: The process for validation and data cleansing.
There is a documented process to detail the following core information: The process for data capture.
There is a documented process to detail the following core information: The numerator and denominator of the indicator.
The process is fragmented / inconsistent across the services.
There is no documented process.
Audit
The data quality of the metric has been audited within the last 3 years.
The metric has not been audited within the last 3 years.
Timeliness
data is available daily for an indicator, up-to-date data can be produced, reviewed and reported upon the next day.
data is only available monthly, up-to-date data can be produced, reviewed and reported upon within one month.
data is only available quarterly, up-to-date data can be produced, reviewed and reported upon within three months.
data is available daily for an indicator, there is a data lag of more than one day.
data is only available monthly, there is a data lag of more than one month.
data is only available quarterly, there is a data lag of more than one quarter.
Granularity
Where relevant the Trust has the ability to drill down into the data to the correct level.
The Trust is unable to drill down into the data to the correct level.
Validity
The Board has agreed upon procedures in place for the validation of data for the KPI.
A sufficient amount of the data, proportionate to the risk, has been validated to ensure data is: Accurate and In compliance with relevant rules and definitions for the KPI.
Validation has found that the KPI is not accurate or does not comply with relevant rules and definitions.
An insufficient amount of data has been validated as determined by the KPI owner.
No validation has taken place.
Reliability
Mostly a computerised system with automated controls.
Mostly a manual system with no automated controls.
Completeness
(This standard applies unless a different standard is explicitly stated for a KPI within commissioner contracts or through national requirements.)
Fewer than 3% blank or invalid fields in expected data set.
More than 3% blank or invalid fields in expected data set.
Relevance
This indicator is relevant to the measurement of performance.
This indicator is no longer relevant to the measurement of performance.