Jessica McPhaul - Location: Dallas, TX, United States - Phone: +12149092869 - Email: jessitabak@gmail.com - LinkedIn: Jessica McPhaul
I am a lifelong student and an experienced IT Network and Security Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Statistical Data Analysis, Artificial Intelligence, Machine Learning, Python, and AWS, among other technologies. Adept at leading complex projects and delivering robust, data-driven solutions. My areas of interest include Data Science, Machine Learning, AI Deployment, IT Ethics/Compliance, and integrating quantum computing into neural networking for GIS to create anomaly detection for resource regeneration and renewal and biohazard detection. I am currently pursuing a Master’s in Data Science with a focus on advancing my research in these fields.
ISIGHT PARTNERS - Infrastructure Architect - Location: Dallas, TX - Dates: January 2014 - December 2014 - Directed the support of network infrastructure across 10 locations. - Successfully implemented Radius and AAA authentication systems, enhancing security protocols. - Led the deployment and maintenance of 5 network technologies, improving operational efficiency by 20%. - Developed and implemented firewall policies, increasing security compliance by 25%. - Resolved critical network issues such as IPSec tunnel flapping and session timeouts - Administered diverse hardware including Cisco, Juniper, and Dell systems, optimizing network performance.
ENERGY FUTURE HOLDINGS - Network Solutions Delivery Architect - Location: Dallas, TX - Dates: February 2013 - January 2014 - Delivered tailored network solutions for clients, resulting in a 20% increase in network efficiency. - Managed network refreshes, new installations, and design projects, achieving a 95% client satisfaction rate. - Engineered wireless solutions using Cisco and Alcatel equipment, enhancing wireless coverage by 30%. - Oversaw project lifecycles from design to testing, ensuring 100% on-time deliverables and compliance. - Coordinated equipment requisitions and configurations, streamlining network deployment processes. - Collaborated on network projects, integrating new systems with 100% compliance to security standards. - Ensured seamless project transitions to MNS Operations, maintaining uninterrupted network service.
JCPENNEY - Lead Network Implementations Engineer - Location: Dallas, TX - Dates: February 2012 - February 2013 - Managed network conversion of over 1200 stores, transitioning from Alcatel to Cisco, 99% network uptime. - Executed on-the-fly configurations and remote troubleshooting, reducing setup time by 25%. - Utilized diverse hardware including Cisco and Alcatel, optimizing network performance by 20%. - Established and configured MPLS, T1, and IP routing, improving network reliability by 30%. - Configured Radius, Crypto, and DNS settings, enhancing network security and efficiency. - Onboarded and configured POS devices and firewalls, ensuring secure and efficient guest WiFi access. - Performed pre-deployment testing and Firewall IPS configuration, reducing deployment errors by 15%.
DOD; TASK FORCE ODIN, CONSTANT HAWK PROGRAM - CLEARANCE POSITION - Location: Kandahar Air Field, Afghanistan; Ramstein Air Base, Ramstein-Meisenbach, Germany; COB Speicher, Al Sahra Airfield, Tikrit, Iraq - Dates: January 2009 - February 2012 - Directed technology systems management, improving performance metrics by 20% for the Constant Hawk Group. - Maintained secure classified information systems, achieving 100% compliance with DoD regulations. - Designed and implemented system architectures, including fiber upgrades, reducing latency by 30%. - Oversaw software upgrades and deployments, improving system efficiency by 25%. - Performed advanced imagery analysis, increasing actionable intelligence by 15%. - Managed secure disk operations, ensuring 100% adherence to security protocols. - Facilitated collaboration between labs and operations, enhancing project outcomes by 20%. - Conducted hardware management activities, optimizing hardware performance and reliability.