Predicting Likelihood to Purchase Again Based on Tire Performance

Project Objective

To investigate the relationship between tire performance and likelihood to purchase again 

Question 1 & 2: Develop the Model & Assess Predictor Significance

Step 1: Install and load required libraries

#install.packages("readxl")
#install.packages("hmisc")
#install.packages("pscl")
if(!require(pROC)) install.packages("pROC")
## Loading required package: pROC
## Type 'citation("pROC")' for a citation.
## 
## Attaching package: 'pROC'
## The following objects are masked from 'package:stats':
## 
##     cov, smooth, var
library(readxl) #allows us to import excel files
library(Hmisc) #allows us to call the correlation function
## 
## Attaching package: 'Hmisc'
## The following objects are masked from 'package:base':
## 
##     format.pval, units
library(pscl) #allows us to call the pseudo R-square package to evaluate our model 
## Classes and Methods for R originally developed in the
## Political Science Computational Laboratory
## Department of Political Science
## Stanford University (2002-2015),
## by and under the direction of Simon Jackman.
## hurdle and zeroinfl functions by Achim Zeileis.
library(pROC) #allows us to run the area under the curve (AUC) package to get the plot and AUC score 

Step 2: Import & clean the data

Tires <- read_excel("Class Exercise 15_TireRatings.xlsx")
Tire_R <- subset(Tires, select = -c(Tire)) #drop irrelevant column

Step 3: Summarize the data

head(Tire_R)
## # A tibble: 6 × 4
##     Wet Noise Buy_Again Purchase
##   <dbl> <dbl>     <dbl>    <dbl>
## 1   8     7.2       6.1        0
## 2   8     7.2       6.6        1
## 3   7.6   7.5       6.9        1
## 4   6.6   5.4       6.6        0
## 5   5.8   6.3       4          0
## 6   6.3   5.7       4.5        0
Data Description: A description of the features are presented in the table below
Variable      | Defintion
_____________ | _____________
1. Wet        | Purchase of a Wet Performance Tire Rating 
2. Noise      | Purchase of a Noise Performance Tire Rating 
3. Buy_Again  | Likelihood of purchasing a Wet or Noise Performaning tire again (1: yes and 0: no)
summary(Tire_R)
##       Wet            Noise         Buy_Again        Purchase     
##  Min.   :4.300   Min.   :3.600   Min.   :1.400   Min.   :0.0000  
##  1st Qu.:6.450   1st Qu.:6.000   1st Qu.:3.850   1st Qu.:0.0000  
##  Median :7.750   Median :7.100   Median :6.150   Median :0.0000  
##  Mean   :7.315   Mean   :6.903   Mean   :5.657   Mean   :0.4412  
##  3rd Qu.:8.225   3rd Qu.:7.925   3rd Qu.:7.400   3rd Qu.:1.0000  
##  Max.   :9.200   Max.   :8.900   Max.   :8.900   Max.   :1.0000
Interpretation: The median of wet tire purchases is 7.75 and the median of noise tire purchases is 7.10. 

Step 4: Feature selection (i.e., correlation analysis)

corr <- rcorr(as.matrix(Tire_R))
corr
##            Wet Noise Buy_Again Purchase
## Wet       1.00  0.76      0.91     0.74
## Noise     0.76  1.00      0.83     0.72
## Buy_Again 0.91  0.83      1.00     0.83
## Purchase  0.74  0.72      0.83     1.00
## 
## n= 68 
## 
## 
## P
##           Wet Noise Buy_Again Purchase
## Wet            0     0         0      
## Noise      0         0         0      
## Buy_Again  0   0               0      
## Purchase   0   0     0
Interpretation: All the variables are not significant with the target variable

Step 5: Build the logistic regression model

model <- glm(Purchase ~ Wet + Noise, data = Tire_R, family = binomial)
summary(model)
## 
## Call:
## glm(formula = Purchase ~ Wet + Noise, family = binomial, data = Tire_R)
## 
## Coefficients:
##             Estimate Std. Error z value Pr(>|z|)   
## (Intercept) -39.4982    12.4779  -3.165  0.00155 **
## Wet           3.3745     1.2641   2.670  0.00760 **
## Noise         1.8163     0.8312   2.185  0.02887 * 
## ---
## Signif. codes:  0 '***' 0.001 '**' 0.01 '*' 0.05 '.' 0.1 ' ' 1
## 
## (Dispersion parameter for binomial family taken to be 1)
## 
##     Null deviance: 93.325  on 67  degrees of freedom
## Residual deviance: 27.530  on 65  degrees of freedom
## AIC: 33.53
## 
## Number of Fisher Scoring iterations: 8
Interpretation: All the independent variables were not significant (p-value > 0.05)

Question 3: Overall Model Significance

Likelihood Ratio Test

# Fit a null model 
null_model <- glm(Purchase ~ 1, data = Tire_R, family = binomial)

# Perform likelihood ratio test 
anova(null_model, model, test = "Chisq")
## Analysis of Deviance Table
## 
## Model 1: Purchase ~ 1
## Model 2: Purchase ~ Wet + Noise
##   Resid. Df Resid. Dev Df Deviance  Pr(>Chi)    
## 1        67     93.325                          
## 2        65     27.530  2   65.795 5.162e-15 ***
## ---
## Signif. codes:  0 '***' 0.001 '**' 0.01 '*' 0.05 '.' 0.1 ' ' 1
Interpretation: The inclusion of how tires performed in wet enviroments and how much noise they absored used as predictors in our LR model does not significantly predict the likelihood of someone purchasing the tires again, relative to a model that predicts buy again based solely on the mean of observed outcomes (i.e., null model)

Pseudo R-squared

pR2(model)
## fitting null model for pseudo-r2
##         llh     llhNull          G2    McFadden        r2ML        r2CU 
## -13.7649516 -46.6623284  65.7947536   0.7050093   0.6199946   0.8305269
Interpretation: A McFadden R-square of 0.705 means that our LR model explains that about 70.5% of the variability in the outcome relative to a model with no predictors. This is not considered a good fit, we need a value between  0.2 to 0.4 to be seen as a useful model 

Area Under the Curve (AUC)

The Area Under the Curve (AUC) score represents the ability of the model to correctly classify customers who will purchase tires again and those who will not. 
# Compute ROC Curve and the AUC score
roc_curve <- roc(Tire_R$Purchase, fitted(model))
## Setting levels: control = 0, case = 1
## Setting direction: controls < cases
plot(roc_curve)

auc(roc_curve)
## Area under the curve: 0.9741
Interpretation: An AUC score of 0.97 indicates that the LR model has a high level of accuracy in predicting likelihood of customers purchasing tires again 

Question 4 & 5: Predicting with New Information

# Given the following new tire rating information 
new_data1 <- data.frame(Wet = 7.0, Noise = 7.0)
new_data2 <- data.frame(Wet = 8.0, Noise = 8.0)

# Predict the probability 
# (a) probability that the customer will not purchase performance rated tires
prob1 <- predict(model,newdata = new_data1, type = "response")
round((prob1 * 100),2)
##    1 
## 4.06
# (b) probability that the customer will likely purchase performance rated tires again
prob2 <- predict(model, newdata = new_data2, type = "response")
round((prob2 * 100),2)
##     1 
## 88.37
Interpretation:
(1) There is a 4.06% chance that Wet Performance & Noise Performance tires have a rating of 7. 
(2) There is a 88.37% chance that Wet Performance & Noise Performance tires have a rating of 8. 

Question 6: Odds Ratio

# Extract the coefficients 
coefficients <- summary(model)$coefficients 

# Calculate the odd ratio for "Noise"
odds_ratio_noise <- exp(coefficients["Noise", "Estimate"])
odds_ratio_noise
## [1] 6.148919
# Calculate the odd ratio for "Wet"
odds_ratio_wet <- exp(coefficients["Wet", "Estimate"])
odds_ratio_wet
## [1] 29.20949
Interpretation: Both odd ratios are greater than 1 indicating that purchasing Noise Performance and Wet Performance tires is associated with higher odds of customers purchasing Wet and Noise rated tires again.