Assignment 9
Steve Trevisan and George Voegele
2024-04-18
##
##
## Cell Contents
## |-------------------------|
## | N |
## | Chi-square contribution |
## | N / Row Total |
## | N / Col Total |
## | N / Table Total |
## |-------------------------|
##
##
## Total Observations in Table: 3013
##
##
## | Val$Predicted_Attrition_Flag
## Val$Attrition_Flag | Attrited Customer | Existing Customer | Row Total |
## -------------------|-------------------|-------------------|-------------------|
## Attrited Customer | 393 | 97 | 490 |
## | 1553.997 | 250.316 | |
## | 0.802 | 0.198 | 0.163 |
## | 0.940 | 0.037 | |
## | 0.130 | 0.032 | |
## -------------------|-------------------|-------------------|-------------------|
## Existing Customer | 25 | 2498 | 2523 |
## | 301.807 | 48.615 | |
## | 0.010 | 0.990 | 0.837 |
## | 0.060 | 0.963 | |
## | 0.008 | 0.829 | |
## -------------------|-------------------|-------------------|-------------------|
## Column Total | 418 | 2595 | 3013 |
## | 0.139 | 0.861 | |
## -------------------|-------------------|-------------------|-------------------|
##
## 
Takeaways:
program costs 419 * 100 = $41,900
we will save 30% of 392 = 117.6 which as has value og 2300 * 117.6 = $270,480
net of the the program is $228,580 from 2,990
- per customer is makes $76.45