##
##
## Cell Contents
## |-------------------------|
## | N |
## | Chi-square contribution |
## | N / Row Total |
## | N / Col Total |
## | N / Table Total |
## |-------------------------|
##
##
## Total Observations in Table: 3060
##
##
## | Val$Predicted_Attrition_Flag
## Val$Attrition_Flag | Attrited Customer | Existing Customer | Row Total |
## -------------------|-------------------|-------------------|-------------------|
## Attrited Customer | 417 | 71 | 488 |
## | 1697.979 | 287.430 | |
## | 0.855 | 0.145 | 0.159 |
## | 0.941 | 0.027 | |
## | 0.136 | 0.023 | |
## -------------------|-------------------|-------------------|-------------------|
## Existing Customer | 26 | 2546 | 2572 |
## | 322.167 | 54.536 | |
## | 0.010 | 0.990 | 0.841 |
## | 0.059 | 0.973 | |
## | 0.008 | 0.832 | |
## -------------------|-------------------|-------------------|-------------------|
## Column Total | 443 | 2617 | 3060 |
## | 0.145 | 0.855 | |
## -------------------|-------------------|-------------------|-------------------|
##
##
program costs 419 * 100 = $41,900
we will save 30% of 392 = 117.6 which as has value og 2300 * 117.6 = $270,480
net of the the program is $228,580 from 2,990 per customer is makes $76.45