## Length Class Mode
## call 5 -none- call
## type 1 -none- character
## predicted 7056 factor numeric
## err.rate 1500 -none- numeric
## confusion 6 -none- numeric
## votes 14112 matrix numeric
## oob.times 7056 -none- numeric
## classes 2 -none- character
## importance 76 -none- numeric
## importanceSD 57 -none- numeric
## localImportance 0 -none- NULL
## proximity 0 -none- NULL
## ntree 1 -none- numeric
## mtry 1 -none- numeric
## forest 14 -none- list
## y 7056 factor numeric
## test 0 -none- NULL
## inbag 0 -none- NULL
## terms 3 terms call
## Attrited Customer Existing Customer
## Customer_Age 0.0050516384 4.902542e-03
## Gender 0.0075076559 6.347095e-04
## Dependent_count 0.0004982155 3.349047e-04
## Education_Level -0.0004636664 -4.021395e-05
## Marital_Status -0.0003680557 1.013017e-03
## Income_Category 0.0015850441 2.889537e-04
## Card_Category 0.0000418852 6.530550e-04
## Months_on_book 0.0038438967 2.095156e-03
## Total_Relationship_Count 0.0245813461 2.793376e-02
## Months_Inactive_12_mon 0.0280128423 1.017089e-03
## Contacts_Count_12_mon 0.0115978119 3.618014e-03
## Credit_Limit 0.0172860011 1.650822e-02
## Total_Revolving_Bal 0.0611825990 5.294914e-02
## Avg_Open_To_Buy 0.0175696890 1.509541e-02
## Total_Amt_Chng_Q4_Q1 0.0311522866 6.071527e-03
## Total_Trans_Amt 0.1325149547 9.288894e-02
## Total_Trans_Ct 0.2365717056 9.889127e-02
## Total_Ct_Chng_Q4_Q1 0.0671079990 1.072491e-02
## Avg_Utilization_Ratio -0.0044654278 4.432694e-02
## MeanDecreaseAccuracy MeanDecreaseGini
## Customer_Age 0.0049243000 63.598608
## Gender 0.0017267393 16.068491
## Dependent_count 0.0003604867 24.058026
## Education_Level -0.0001128970 21.911061
## Marital_Status 0.0007910551 16.976224
## Income_Category 0.0004949531 20.357710
## Card_Category 0.0005555810 4.906714
## Months_on_book 0.0023743015 46.975158
## Total_Relationship_Count 0.0273876759 132.529510
## Months_Inactive_12_mon 0.0053166018 48.555274
## Contacts_Count_12_mon 0.0048864443 51.232977
## Credit_Limit 0.0166401047 67.885793
## Total_Revolving_Bal 0.0542519325 203.943884
## Avg_Open_To_Buy 0.0154950493 61.405906
## Total_Amt_Chng_Q4_Q1 0.0100616648 111.943254
## Total_Trans_Amt 0.0991989702 364.192700
## Total_Trans_Ct 0.1208124051 318.402629
## Total_Ct_Chng_Q4_Q1 0.0196847719 191.964131
## Avg_Utilization_Ratio 0.0365642155 117.424978
## Attrited Customer Existing Customer class.error
## Attrited Customer 925 197 0.17557932
## Existing Customer 78 5856 0.01314459
##
##
## Cell Contents
## |-------------------------|
## | N |
## | Chi-square contribution |
## | N / Row Total |
## | N / Col Total |
## | N / Table Total |
## |-------------------------|
##
##
## Total Observations in Table: 3071
##
##
## | val$predicted_Attrition_Flag
## val$Attrition_Flag | Attrited Customer | Existing Customer | Row Total |
## -------------------|-------------------|-------------------|-------------------|
## Attrited Customer | 407 | 98 | 505 |
## | 1552.820 | 259.000 | |
## | 0.806 | 0.194 | 0.164 |
## | 0.927 | 0.037 | |
## | 0.133 | 0.032 | |
## -------------------|-------------------|-------------------|-------------------|
## Existing Customer | 32 | 2534 | 2566 |
## | 305.602 | 50.972 | |
## | 0.012 | 0.988 | 0.836 |
## | 0.073 | 0.963 | |
## | 0.010 | 0.825 | |
## -------------------|-------------------|-------------------|-------------------|
## Column Total | 439 | 2632 | 3071 |
## | 0.143 | 0.857 | |
## -------------------|-------------------|-------------------|-------------------|
##
##
Program costs 435 * 100 = $43,500
30% * 410 = 123
2300 * 123 = $282,900
Net = $282,900 from 2973 customers
Per customer = $95.16