OP Framing

Study 8 Analysis

Background

Purpose

We are trying to introduce a DV that is a little more behavioral than the the hypothetical behaviors we had in previous rounds. Here, participants were asked to repond to an email by a landlord who wants to increase their rent. We will later have raters assess how competitive the responses are on a number of dimensions.

Scenario

Participants were given the following scenario:

1. You’ve been living in this apartment for almost a year at $2,100 a month.
2. You like the apartment you’re in and would generally want to stay, but not at any price.
3. The landlord has been responsive about some things, like quickly repairing a broken door lock. But they were less responsive about other issues, like a leak in your showerhead that you fixed yourself after waiting a few days for them to respond.
4. The other options in the neighborhood are similar to your current rent. If you were to move out, you would pay about the same as you do now in rent but would also pay moving costs, spend time to look for apartments, and have to resettle in a new place.

Imagine that you’re in this situation and you receive this email from the landlord:

Dear tenant,

Your annual lease is coming to an end in two months. As preparation for the renewal of the lease, we want to reach out and ask if you would like to stay or move out. If you were to stay, the rent will increase from 2,100 Dollars to 2,450 Dollars a month.

Would you like to renew your lease?

Please let us know as soon as possible!

Sincerely,
Management

Manipulation

Before answering the email, you reach out to a friend of yours who recently negotiated their rent down. This is what they said:

My main piece of advice for you with your management company is this: Try to get inside the head of your [opponent/partner] in this negotiation. Look at this situation from your [opponent/partner]’s perspective. What matters most to them? What is your [opponent/partner] trying to achieve? And how do they see you? Before you respond to them, take a minute to think about these things. First, step into your [opponent/partner]’s shoes and let that guide what you write back to them.

Demographics

Race

race	N	Perc
asian	18	8.87
black	21	10.34
hispanic	17	8.37
multiracial	7	3.45
white	136	67.00
NA	4	1.97

Gender

gender	N	Perc
man	108	53.20
woman	94	46.31
NA	1	0.49

Education

edu	N	Perc
GED	43	21.18
2yearColl	21	10.34
4yearColl	98	48.28
MA	27	13.30
PHD	13	6.40
NA	1	0.49

Income

Political ideology

Living situation

living	N	Perc
I own the housing unit that I live in	92	45.32
I rent the housing unit that I live in	101	49.75
Other (please specify)	5	2.46
Own my own and rent out another	4	1.97
NA	1	0.49

Moving out

Have you ever had to move because your landlord raised your rent?

you_move	N	Perc
No	137	67.49
Other (please specify)	2	0.99
Yes	64	31.53

Raising rent

Only to those who own a house and rent it to others

Have you ever raised your tenant’s rent?

you_raise	N	Perc
No	2	50
Yes	2	50

Analysis

Pre-Task Measures

Prior to writing the email, participants indicated their intent to use the following methods in their response email (1 = Definitely Not to 5 = Definitely)

pretask_1: Misleading my [opponent/partner] about things like alternative options or the state of the apartment
pretask_2: Using tough or aggressive language toward my [opponent/partner]
pretask_3: Playing hardball on the rent, like making extreme offers or refusing to budge

item	label	mean	sd
pretask_1	opponent	2.584158	1.2904831
pretask_1	partner	2.068627	1.1103456
pretask_2	opponent	1.900990	1.0247434
pretask_2	partner	1.637255	0.9417617
pretask_3	opponent	2.455446	1.1182554
pretask_3	partner	2.333333	1.0747630

pretask_1: t(196.04) = 3.05, p = .003, d = 0.43
pretask_2: t(199.24) = 1.91, p = .058, d = 0.27
pretask_3: t(200.51) = 0.79, p = .429, d = 0.11

Cool! Even with this small sample, we’re able to see some differences and replicate some of the things we found in previous rounds. Looks like the information and demeanor items are doing most of the work (potentially because the range of the negotiation has already been determined by the management company). These two things might be what we direct our raters to look for in the emails as well.

Email responses

Let’s take a look at the emails people wrote back to management.

label	response
partner	Hi team, Thank you for letting me know about the rent change. Could you please provide more information on what’s behind the change, such as utilities etc breakdown?
opponent	very effective and use full get inside the head of your opponent in this negotiation. Look at this situation from your opponent’s perspective.
opponent	This is a big increase in rent and I will have to consider other options at this time. I may be open to extending the lease but at this point I cannot commit at this time.
partner	THE GOOD VALUE PERSON THIS WORK VALU MEMBERS THAN PRODUCED THIS DEPARMENT VELL DONE WORK VERY USE FULL
partner	i think he should consider staying cause the cost is not high at all or can rather leave if he can’t work our the extra sum on it
partner	Dear Owner, I would love to stay, but at 2450/month I would be unable to renew the lease. I was hoping that the rent will stay the same at 2100, as I don’t see any reason for it increasing compared to the market. Please let me know what can be done. Thank you Me
opponent	I would like to stay in my apartment and agree to the increase of rent only when everything that needs to be fixed is fixed before I sign the lease.
opponent	I would like to stay in this apartment, however my income has been decreased this year and paying $300 more a month would be an onerous burden for me. I know that you could rent this apartment for at least the 2150 I’m paying now, and I am wondering if you would give me a break on this year’s rent to allow me to stay here and continue paying you rent.I wish that I could pay more,Perhaps I will make more money this year and canPay you more next year. If you can work something out I would really appreciate it.
partner	Thanks for your message. I will speak to my partner and be back in touch once I find out what we plan on doing.
partner	I believe my rent should stay the same due to the lack of improvements being made to the exact same apartment that I’m paying $2100 for at the moment. I have been very displeased with the poor management and service I have received while living here and do not feel like this deserves a reward of increased rent charges.
opponent	Thank you for timely response. However I think it’s important to point out that my rent would be increasing by over 10%. As I’ve been very respectful to you and the building I would love to stay, but this price point is out of my budget. Is there any way that you could bring the cost down.
partner	Hi management. Thank you for letting me know about the increase. Can you tell me why there’s an increase? I’m looking to understand where its coming from. ive been a loyal and easy tenant to deal with and was hoping we could discuss this more
partner	Hello, I have received your proposal for my rent in a renewed lease. I cannot afford to pay that much more, but I would like to stay where I am. Would you be willing to meet me in the middle, around $2,250? I could find a way to manage that. I am also concerned that some of my repair needs have gone unmet for longer than ideal. I want to ensure that I don’t pay more and have more issues in my home. Thank you so much for your time and consideration.
opponent	Dear Landlord, I would love to discuss staying! And i’m open to negotiations on how much I would be paying for rent in the future. You have been a good landlord, BUT I feel as if there have been a few instances where we may have possibly slipped your mind. I would not mind paying more if that wasn’t going to happen, BUT I know that we’re both only human! I will start this by saying the rent increase is higher than apartments of the same caliber in the area, and while I’m open to paying more, I’m not open to paying more just to have us slip your mind. I’m completely OK with doing minor repairs myself, BUT i would like that reflected in the rent price.
partner	Thank you for your email. Ideally I would like to stay, but a 15% increase is unreasonable. I will be pursuing other living options as there are other available units in the neighborhood at $2100 or less. I would agree to stay if you keep the rent at $2100. Please let me know if you are agreeable to keeping the rent the same.
opponent	Hello, I do not accept the increase in rent. I have researched similar units in the area and the going rate is much lower. Please response so we can discuss.
partner	I really enjoy staying in this apartment but I’m not able to afford the rent at $2,450. The max I’m able to pay is $2,250. Is it possible for us to work out some deal?
partner	I am sorry but the increase is not fair. For an increase, there must be improvements to the house. Matter of fact there are many flaws. Such as leaks and other maintenance things that was never taken care of. I looked past them and paid the previous price but an increase is where I put my foot down
partner	Hello i have been looking at apartments in the area and they are around the rate i am paying now. if you would be willing to come down to a more reasonable increase then i would most likely like to stay. It would save you the fees of finding a new tenant and me the moving costs.
partner	Hello, I am writing because I do not think the increase in rent is very fair. I am willing to pay 200 more a month, not 350. I have reached out to maintenance about a couple issues regarding the state of some things in my apartment and had to fix a couple things because you all failed to show up. I am willing to still pay 200 more, but not the initial increase you stated in your previous email. I would like to ask that you put yourself in my shoes and accept my negotiation.
partner	Management, Unfortunately, I will not be able to afford this rent increase. The most I can afford is $2200. I’m a very good tenant who always pays on time. I rarely bother you and often fix problems myself. Can you consider a rent of $2200?
opponent	Dear management, I really enjoyed staying in this apartment. However, the price increase is too much for me to afford to stay here. Is there any way we can negotiate the rent price so I can remain here? Sincerely, Tenant
opponent	Thank you for reaching out to me. I have been planning on how I will get in touch with you. I know my rent is about to expire and I will like to renew my rent but the new rent is a bit high. The increase is too much, I would like it if you could reduce it.
opponent	I understand the need for adjustments in rent and appreciate your promptness in addressing maintenance concerns. We can explore a middle ground.
opponent	Hello, I am writing to express rhat I am interested in continuing my lease, but at a maximum of 2,200 a month. Any higher is simply out of my price range. Please let me know if this is not feasible. Thanks
partner	I would like to stay but possibly with lower rent with what you are offering. Can you make any concessions?
opponent	I would have to the the management team of the Apartment complex where I live that I would have to not renew my lease.
partner	Hello, I would be interested in potentially renewing but I’m wondering how set you are on the $2450 rental price. I think this is too high of a rent increase given that it’s above market value for the apartment based on my research. If you’re willing to negotiate, I would be open to figuring out a more reasonable increase given that I’ve been a good tenant that’s never paid rent late and because I’ve occasionally had to do my own repairs on my unit.
partner	Hello, I hope you are doing well. What is the reasoning for raising rent? I am curious what factors are currently affecting the pricing. I would like to renew but the increase in rent is causing me issues.
partner	Hi (Landlord), I do enjoy living here at the current monthly price, and would most-likely continue to do so if the rent was kept at something reasonable. But at a $350 bump, I will have pursue other options. I’ve been to friends at similar or nicer places to this that pay less than I do. I’d like to avoid the hassle of moving, but will if $2450 is the locked in cost. I could do 2250. Thanks, My name
opponent	Hello, I would appreciate if I were to be given some time to decide on whether or not to renew my lease, and if I could ask a few questions. I am wondering why the rent was increased by $350 when other apartments’ rent costs the same amount I am currently paying. Furthermore, given the increased rent, will I be able to expect better resources from the apartment complex, such as quicker response times? I look forward to hearing your response. Thank you.
opponent	Why on earth would I want to stay when you’re charging me way more when I can find places for less than what I pay now?! This is unbelievable and bad business and if you don’t lower your price you will be losing business from me.
opponent	Dear Sir, While I was not surprised to receive this notice, I was quite shocked to see the extent of the rent increase. That increase puts this building way over comparable buildings in the area. Although I’ve enjoyed living here, I would not continue to do so that at that price. Unless the new rent price is negotiable, I will not be renewing my lease. Yours sincerely, EAB
opponent	This exact scenario is literally what I am in right now, as well. Having been at this apartment for many years, and though our rate was supposed to have stayed low as it was when we initially bought in, it’s increased over time. But now, especially post-Covid, they are hiking the rate up dramatically come 2024 suddenly, and this is causing conflict. For the new price, we might as well be living in a rented house, with a little more room & a yard & no attached neighbors. But the cost of moving, getting used to a new place, dealing with a new landlord, and such cause hesitance. Since we have always paid our rent early or on time for years since moving here, we would strongly encourage management to assist us in keeping our monthly payments reasonable by keeping the new price to the lowest-end possible after the price hike needs to take effect in the new year. This would allow us to remain dutiful tenants and for the apartment to keep another slot filled with loyal paying customers.
opponent	Hello, This is a pretty large increase. I’ve been a good tenant and would absolutely stay if there is some flexibility in this rent. I’m sure it would be best financially for both of us for me to renew but perhaps at a comprised rent. Please let me know. Thanks
partner	Dear Management, I would like some additional information about what this rent increase means for me. For an additional $350 a month, I would appreciate some additional considerations, for example, a more prompt response to maintenance requests. I also believe that if you are going to be collecting more than $4000 additional in rent from me over the next year, I think it’s time for some improvement in the property as well. Perhaps we can discuss a fresh paint job, new carpet, or newer appliances. I enjoy living in this apartment, but I feel like this is a huge increase and I would like to know how it is going to be used. Thank you Tenant
opponent	Dear landlord, I been renting from you for years now and have always payed my bills on time, I even have taken care of many mantance tasks that would cost you time and money to come over and fix. Would you consider not raising or not as much my rent so I can continue to live here. Thank you
opponent	I like to renew because there are lot of advantage for me in this apartment and also very good management. so try to renew and try to negotiate the price.
partner	Hi, may I ask why our rent is being raised this much? Please provide any information about market rates and about rises in insurance costs. After that, I’ll let you know if I feel comfortable staying and paying the extra rent.
partner	Good morning, I have loved staying at this apartment complex and would love to continue doing so, but the $350 jump in rent is a little steep. I don’t have a desire to move out, but this jump in price would be extremely difficult for me to manage. While your team has been responsive at times, there are other times in which I have had to do personal home repairs that would not normally be within a tenant’s responsibilities at most other complexes. If I had a hige bump in rent combined with the money I spend on other repairs I would be in a tight spot. Is there any way we could negotiate this down to only a $100 increase? Best, tenant
partner	Hello there, while I would like to stay I don’t believe that is a feasible increase for me to maintain so if there is a way to discuss an alternative price then I will not be renewing
opponent	To start with, I’ll ask around if there’s like a general increase in rent price. If there’s no great change in price,I’ll definitely move out of the house. I’ll try to negotiate about the price, probably if it’s something that can be fixed by me. If he doesn’t agree,then I’ll move out notwithstanding the moving fees and other miscellaneous fees
opponent	Hello, While I love living here, I hesitate to renew my lease with the price increase. I have on numerous occasions had to fix things on my own because it has taken days to get someone out to fix an issue with a leaking showerhead. As someone who pays over $2000 in rent I should not have to fix things on my own.
opponent	Hi landlord, I would really like to stay but was hoping we could settle on $2,250 per month. I understand costs are going up but I have been a good tenant for a couple of years here. I would really appreciate it if we could work this out, otherwise I will have to look elsewhere. Tenant
partner	Hello, Unfortunately I will not be renewing my lease as there are similar apartments in the area at a cheaper price point than the proposed new lease. Had my leased remained the same, I may be willing to consider a renewal, however at the current increase, I will most likely pursue other options. Thank you!
opponent	Management: I would like to stay in this apartment but I do not feel this increase is warranted for the following reasons: 1. I had to fix my own shower when you refused to respond in a timely manner. 2. 17% per month increase is far higher than inflation and not reasonable. 3. I have paid rent on time every month and am very easy for you to manage my lease. There are many apartments nearby that I would gladly move to if you raise more than the rent this much. That means you have an additional cleaning cost and lose out on rent that month. My offer is raise the rent to $21.50/month and I will gladly sign another one year lease for that. Thank you.
partner	I decided to move out because the new rent bill is too much and I’m very dissatisfied with their service.
opponent	Dear Landlord, I respectfully request that the rent stay at its current rate. I have been a good tenant, and have fixed my own issues on occasion when maintenance has not been responsive. I have not asked for any compensation in these circumstances. If I have to leave, you will have to find new tenants, and these tenants may not be as patient and understanding when issues arise like I have. Please let me know.
partner	Hello, First, I’d like to let you know that I think this is a very good apartment building, I’ve enjoyed staying in it, and I think that you are a relatively good management company to work with all things considered. However, a 17% increase in rent is egregious. While it will be a bit of a hassle to move, there are plenty of comparable places that are still charging 2,100 a month. I don’t want to have to move out, so I ask that you please reconsider this rent increase and choose a number more reasonable. Thank you.
opponent	Hi, I understand the need to raise the rent, but how about a rate of $2,200? Also, could you promise to be more responsive in fixing issues? I’d like to stay if possible.
opponent	I can’t afford the increase you’re asking for. I already overpay for the poor facilities here. I can find something the same price or cheaper in a better area. My rent will stay the same in my new lease or I’ll walk.
partner	I will be looking soon for somewhere more affordable. I will need some time to save up for my move as well as putting a down payment in a place.
opponent	Hello. I am interested in staying but may i ask why the increase is so seemingly high? I understand rent increases so I get it but can you tell me a little more first?
opponent	Dear Landlord, I have reviewed my options and concluded that I can rent a similar or slightly better apartment for around $2,100 to $2,200 per month. Moving is a hassle so I am willing to stay if rent remains $2,100 a month, $2,450 is not competitive with other local offerings and I will not accept it.
opponent	Dear Management, May I ask why the rent is increasing so much going into next year? I do like this apartment, but I would like to keep the rent roughly the same. As you know, there have been a few maintenance problems in the apartment like issues with the showerhead that was leaky. You were not able to resolve those issues in a timely manner so I had to do those myself. If you are unwilling to budge on the rent price, then I am going to have to bill you for my time on the repairs that I have had to make on the apartment that you did not make, but were aware of.
opponent	Dear Management, For the most part I really like renting here at this property and I would like to renew my lease. I hope that you can ensure that any future maintenance issues will be handled in a timely manner as I have had to either wait or make some minor repairs myself. It seems only fair to ask since you are increasing my rent. Sincerely, Tenant
opponent	yes thank you. very happy about this letter. I feel very blessed and thank you very much,. The letter make me very happy and feeling good and the team aslo feel good.
opponent	To whom it may concern: I admittedly enjoy my time in this apartment, but an increase of $350 a month seems steep, especially given that the unit offers nothing more or better than other units available in this area for less. I’d rather not move, but I also cannot really fit an additional $4,200 a year into my budget. I’ve been a pretty good tenant for you – never late on rent, no unexpected damages or unruly guests, no destructive pets or kids. Perhaps we can come to a compromise? Let me know.
opponent	Hello landlord, Thank you for contacting me. The increase in rent is out of my budget and can’t pay that increase. The increase is beyond rate controlled rents and above inflation rates. I would like to stay here, but cannot afford to unless the rent is lowered. Thank you.
opponent	To Management, In this current economic climate, the cost of living is far too high and so is my rent. If you increase the monthly rent, I will have no choice but to move out. I know that all you’re doing is money grabbing because the service you’ve provided has been less than satisfactory. There are still many issues with this place that do not warrant a price increase. Thus there is no room for negotiation; if the rent goes up, I’m out and you can find another tenant. Regards, Kate
partner	What matters most to them is making sure they make as much profits that can off their tenants. They are trying to achieve me renewing my lease at higher rate for themselves.
partner	Dear management, I’m very interested in staying but the rent is being increased by a large margin. If it was raised by a smaller fraction I would renew my lease. I also had issues with some repairs that were ignored. Aside from these things I would like to continue our relationship but I can’t budge on the rent being increased so much.
partner	Dear Management, Respecteively I would like to negotiate the increase of the rent. I know there are other apartments in the area that are currently priced at or below the 2,100 that I currently pay for this apartment. A $350 rent increase is highly unreasonable especially since I have had issues in the apartment like shower leaks and had to wait a long time before management came and repaired it.
partner	Dear Management, In regards to the recent increase in rent I would like to extend a counter offer of $2,200 per month for a year lease. I understand that you have obligations to meet on your end but a $4,200 per year increase is out of my budget. I believe that I have been an exceptional tenant and hope that we can reach a mutually beneficial agreement. Thank you, tenant
opponent	Good morning, I was not expecting a jump in rent like stated above. I have been searching around our local neighborhoods and determined that rent is roughly 100-200 less a month. Could we Renegotiate?
partner	We definitely would like to extend our lease. We understand that homeowners cost are rising, but feel a $350 increase is a bit steep. We always pay our rent in time and will not bother you about minor issues. Will you agree to $2275?
partner	Dear Management, I will not be renewing my lease as the increase is too high for me to comfortably afford. Considering that some of my broken/faulty appliances did not get fixed in a reasonable time, I cannot justify paying more to live here. I would gladly stay for the same price of $2,100. Thank you, Tenant.
opponent	Thank you for your letter stating you intend to increase my rent $350 per month. I wanted to follow up and see if we could come to an agreement on the increase of rent. I understand costs have increased, however, this increase is substantial. I have always paid my rent on time, never had any complaints, and attempt to fix what I am able to without asking for your assistance, unless it is required by our agreement. $4,200 is a large increase over a years time, and will create a serious financial burden. I have loved living here, and would be very happy to continue to do so, but this increase is far too much for me, especially given the hardships caused by the last few years. I do understand the need to increase rent to cover your costs. Would you be open to $2,200 a month? If so, please send me the paperwork so I can get it taken care of. Thank you!
partner	Thank you landlord for reaching out to me and warning me of the rent increase. I am sorry to inform you that I cannot afford that high of a rent increase. I understand that you need the extra money and you feel as though this rent increase is not that much. However there are apartments in my local area that are the same price as my current rent. I would have no choice but to leave if you raise the rent. I want you to consider that you will no longer have me as a tenant if you raise the rent. You can consider keeping the rent the same and I will continue to pay the current lower amount or raise the rent and you will not receive rent from me at all as I will be forced to leave because I can’t afford the increase.
partner	Thanks for your email. Before considering renewing my lease I am keen to understand why the rent would go up by such a large amount, 16% in this case, when rent in the local area does not reflect this? It’s not like this is a premium apartment complex, I couldn’t even get a simple maintenance request completed in a reasonable time and had to fix the problem myself. I understand increases happen, and would be willing to pay $2,200 per month on a renewed lease. Let me know if this works and I will renew, otherwise please let me know so I can make plans for my move out date, and start leaving reviews on all apartment related websites about the maintenance issues received here and overpriced rent. Thanks
partner	I think the increase is excessive. I am willing to go up a $100 dollars. I feel that’s an appropriate increase. Please let me know if this fine.
partner	Dear Management, I have been residing in your apartment for several years and this is the first time that the rent has increased. While I would rather not move, I feel this increase is excessive due to the lack of a timely response for several items I requested to be fixed. I have never given any issues with the rent and have always paid on time so I feel that you should make an exception for current tenants. I would propose a $150 price increase for the new lease so that I won’t be forced to seek other rentals and you won’t have to lease to an uncertain tenant. Please get back to me so I can make my decision. -Tenant
partner	Hello, I am interested in staying in this apartment, but the rent increase is an issue for me. I understand that an increase might be necessary, but is there any way to lessen it? I would hate to have to find another place, so I am hopeful that we can find and agreement that works for both of us. Thank you.
partner	Dear Management, Thank you for your correspondance regarding the yearly lease. I understand being a landlord can be expensive. We are all dealing with the rising costs of everything these days. Would you mind setting aside some time for us to chat? I am concerned about the large increase in my rent. I love my apartment. I know you appreciate good tenants. This tenant/landlord relationship has been a good experience for us both. I would like to find a way for us to continue what has been a good situation for us both.
partner	Good day to the management, this message should have been sent at least six months to this time so i will gladly appreciate if more time is given if eventually we are not capable of covering our rent at that particular price.
opponent	Dear Management, Thank you for the reminder on the upcoming lease renewal. We would certainly like to stay, however, feel the rent increase is too substantial. I’d like to take some time to evaluate other housing options over the next several weeks and will be happy to provide a final response in 1 month per our existing lease terms. In the meantime, please advise if you have any flexibility to renew the lease at flat rate. If we can keep the rent at $2,100 for the next year, I would gladly sign an early renewal at your earliest convenience. Thanks!
partner	I am writing to you today to discuss the rental increase for my apt which is currently schedules to take effect. I understand that the current market conditions have led to an increase in rental rates, and I am willing to negotate a fair increase, However, I believe that the proposed increase of 350 is excessive and does not reflect the current value of my apt.
opponent	as much as i like the apartment a raise of 350.00 a month after i had to fix the shower myself is far too much other apartments in the area are around the same price as i am paying now so if we cant negotiate the price i will not renew my lease
opponent	Dear Management, I reget to inform you that I will not be renewing the lease. This is my offical two month notice. Thank you, we will be in touch about steps to move out. Sincerely, tenent
opponent	Dear Management, Thank you for reaching out about the lease renewal. I appreciate the heads up. Before I confirm, I would like to discuss the proposed rent increase. Understanding the factors and reasoning behind it would greatly help me shape my decision. Look forward to the insight.
partner	Hello Management, Thank you for the notice. I would like to stay as I very much enjoy the apartment and the facilities it offers. However, I would have difficulty meeting the rental demands at the increased price. I understand that you are only trying to maintain the facilities in the increasing market. Would it be possible to have prices decreased by a mere 100 dollars? Or would it be possible to lessen the payment rate to every other month? Those are the two options I can think of off the top of my head but I am certainly willing to negotiate as I would hate to leave your fine apartments. Please let me know. Thank you.
partner	Dear management, I appreciate your prompt communication regarding renewal. I understand the proposed rent increase and the current market condition. Before making decisions, I’d like to discuss the possibility of a moderate increase.
partner	Thank you first and foremost for the early reminder about renewal. I would also like to thank you for providing a lovely experience and stay the last few months on site. I have only dealt with minor issues of which most were taken care of right away. I would like to renew but I would also like to look at other options as well. I feel that the increase is a little high and would like to see if I could look at other options as well. I don’t mean anything personal about it, I just feel a small increase maybe worth it to me because I love it here, but that is quite a bit more than expected. I will get back to you after I explore other options and I will make it as fast as possible so I do not keep you waiting. Thank you again !!!
opponent	The sales was increase and the rent was increased due to some reasons. I ask my opponents to make a decision
partner	Hello, I understand your desire to increase our rent. In this economy I can’t argue that more money is a good thing. But how are you justifying this increase in rent when most other apartment complexes in the area are staying at $2,100? If all of our problems were handled immediately as we brought them up I could justify the increase in price, but just recently I had to fix and replace my showerhead because I brought it to your attention and never received a response. Should I just accept that I will have to pay more and you will continue to drop the ball on issues like this?
opponent	While I would love to renew the lease and save you from the hassle of cleaning, painting, and re-carpeting the apartment, I am unhappy with the way some of my service requests have been handled. I would like reassurance that my requests will ne handled in a more timely basis. I am willing to work with you on a plan to make this happen, e.g., $10 deducted from rent for each day that passes with the request being ignored. As I said, I am happy with this place and would love to stay. I hope we can come up with an agreement that is mutually beneficial to both of us.
opponent	Dear Management, Yes, I am interested in remaining here. As you know, I am a long term tenant, and I am good tenant, not having caused you any inconvenience during my stay. I have never been late with my rent, and I have made minor repairs when your maintenance personnel did not respond to requests for help; and I didn’t mind doing that. So, I am saying that I am a known quantity for you and cause you no problems or additional work/expense. I would ask that you consider reducing the increase by 50%, to $175 per month, for a monthly rent of $2275. This is in keeping with my wage increases and general costs of living. Please let me know what you think. Tenant
opponent	Thanks for reaching out to me. Regrettably, even though I love living here and you have been great to work with I am going to have to pursue other rental options,. I simply cannot afford that high of an increase on rent as my wages haven’t gone up. I don’t know where I could make any extra money to cover the cost of the increase. If you would wish to consider a significantly lower rental amount increase, I would be happy to see what I could cut out in order to meet that lower number. Thank you!
opponent	Good afternoon I would still love to renew my rent but I want you to ensure that you would do the necessary repairs at when due and when I have any issues you will respond to repair any thing that happens in the nearest future. If you can guarantee this,we are good to go Also,with the increase in rent payment, ensure that all things are put in place. Thank you
opponent	Dear Management, I already pay a fair market value for the apartment. If you factor in the repairs I have to make myself, I already pay substantially more than my established rent in time and money. I urge you to reconsider. I am a steady tenant, no trouble, pay all my rent on time, and keep the unit in immaculate condition. I can just barely afford to stay here. Raising the rent would cause me to move, and you would assume any risk associated with a new tenant. It would be far better if you weighed the risks associated with having me move, which will 100% happen if the rent is raised.
partner	Hello, this message is in response to the recent email about the rent increase. First, I’m dissatisfied with the rent increase and would like to hear why this increase is necessary in the first place. My contact information is in the office database and I would appreciate it if someone contacted me so we could talk about this in detail.
partner	Dear Management, While I have loved the apartment, I do not feel like I can afford such a steep increase in the cost of rent. I have loved my time here, even making small repairs to the apartment along the way. I understand the market conditions are changing, but please realize that there will also be down-time between my leaving the apartment and getting new tenants into the apartment if I left, and that there is cost involved to your agency with turning over an apartment between tenants. Because of my good standing with the apartment, would there be any way to negotiate a new contract at a lower rate? For example, if I signed an 18-month extension at the current rate, or a 12-month extension for $2200 per month? This would guarantee uninterrupted occupancy (and paid rent), and a happy tenant. Sounds like a win-win to me! Please let me know your thoughts, and when we can sign a new lease contract.
opponent	Dear Management, I appreciate the prompt notification about the upcoming lease renewal. Being a tenant in this community has been a pleasure, and I am interested in continuing my residency. I understand the proposed rent increase is reflective of current market conditions. However, I wanted to discuss the possibility of reaching a middle ground that aligns with my budget. As someone who values and cares for this space and has made on-time rent payments and minor repairs to ensure the upkeep of the apartment, I trust that I have been a trustworthy, dependable tenant. I believe we can find a fair rental cost that meets our needs. That being said, would you consider a monthly rental fee of $2,275? I am open to further discussion and negotiation in regards to the terms of the lease renewal. I love living here and do not want to leave the community in our building. Thank you!
opponent	Thank you for reaching out regarding the upcoming lease renewal. I have thoroughly considered the proposed rent increase from $2,100 to $2,450 a month. I value my time in this apartment and would like to continue residing here; however, the significant jump in rent gives me pause. I understand that costs may increase over time, and I would appreciate more information on the factors contributing to this specific increase. I believe a more open discussion about the proposed increase, any improvements or changes accompanying it, and how we can ensure a more timely response to maintenance concerns would be beneficial for both parties.
opponent	Hi Managment, I would not like to renew my lease. Paying an extra $350 a month is not worth it. I like living here but if you are going to increase my rent, I rather move out. I’ve been looking at other places around the neighborhood and it’s about the same price. I believe I would be happier living somewhere else next year. You were a great landlord to me. I feel as if I’m one of your best tenant and I h see stand your point of view. Because of this, I’d you would like to decrease my rent a big for next year, I’m willing to talk. If not, I thank you for your service and best of luck to you.
partner	I would like to stay but I would require the rent to decrease. I have been a good renter who pays on time and does not damage the apartment. Please let me know if you can decrease the rent.
partner	[Insert name of apartment manager], I will unfortunately be unable to renew my lease because of the price increase. $350 per month increase is too much for my budget which is already stretched. I will move out in two month’s time. Sincerely, Anna
partner	I understand how inflation has caused a price increase. I enjoyed my time at the apartment, and my record is impeccable, I have several other landlords reaching out to me, at very competitive prices. They have assured me they will respond and fix things quickly. I am tendering my 60-day notice unless the rent stays the same. Thank you.
opponent	Dear Management, I have been a very loyal and good tenant for years here. I would love to renew my lease, but the most I’m willing to pay is my current rent price of $2100. I find the increase in price to be too much, and I will only stay if my rent doesn’t increase. I’ll put the ball in your court on this one. Thank you.
partner	Good morning, I understand the uprising costs of everything in our current state. With that being said, raising the rent an extra $350 a month is a bit much, especially knowing I had to fix my own issues in my apartment when the management company was M.I.A. That being said, I will not be renewing my lease, as it’s not worth the lack of fixing of issues, plus an additional latex4a1bf97702ae53952befc7a4d1222e63 as i can continue to stay here, and you can have a tenant that is willing to maintain this apartment in good working order. Thank you for your consideration.
partner	Hello, thank you for reaching out to me. I do like living here but lately, I have been having small issues that have been overlooked and not even responded to like the leak in my showerhead. I would be more than willing to renew my lease but I am not willing to pay that much more for my rent when I am not getting the communication with problems I am having here. Therefore if you were willing to go to 2,250$ I would like to sign a new lease, but if you are unable to do so I will start looking for a new place. I have seen many other apartments around this area for what I am already paying now. Thank you.
partner	Dear mangement, I enjoy living here and I would like to stay. However I am not willing to pay more rent than I currently am. I have had issues with response from management to solve issues that have affected my living situation here and I will not pay more for less. If that is an issue I will find another living place.
opponent	be willing to listen to your opponent’s concern and consider their perspective but also be firm advocating for your own interested and goal
opponent	Hello management, You would probably agree that I have been an exemplary tenant. I always pay my rent on time, I am very clean, and I am respectful of public spaces. I would love to continue living and investing in the apartment where I currently live. I am open to staying here for essentially the foreseeable future, as most of my family and friends live in the area. I know how hard it could be for you to find a new tenant and there would most likely be a gap in rent income, and your company would have to invest money in advertising and some minor improvements in the unit. Unfortunately, $2450 is out of my budget. Would you be open any sort of negotiation? I would love to be able to meet and discuss different options with you. I hope we can come to an that makes both of us happy, Regards, Tenant
opponent	Hi Jim, I received your recent note about the annual lease. O f course, I feel it is in both of our interests to renew the lease. The benefits of my staying here, is that you are guaranteed a tenant that you know and trust to continue to pay the rent on time and the willingness to take care of small repairs occasionally when you are busy. For me, the main benefit is that I don’t have to re-establish myself in another place. I want to ask you to consider a win-win, where I do pay more rent, but slightly lower than what you are asking. I am willing to pay $150 more per month and sign an 18 month lease. I sincerely hope we can continue our business relationship. Thank you
opponent	Dear management, I have been a loyal tenant of yours for two years. I have always paid my rent on time and kept the apartment in great shape. Do you really want to find a new tenant who may be flakey and unable to pay rent on time every month? I have proven my consistency and dependability. I would consider remaining in the apartment if the rent was not raised. Thank you, Tenant
opponent	Hello Mr. Landlord, Thanks for reaching out. While I have enjoyed this apartment, I don’t think I am willing to accept the price increase. There are other apartments in the area that are below my current rent price, so moving would not be very difficult. I am going to see other options. Thanks for the info, I will let you know with 30 days notice.
partner	I enjoy living here and would like to continue living here. Is there anyway we can get the rent lower?
partner	While I understand that a rent increase is reasonable, after researching market rates in the area and considering some maintenance concerns I’ve experienced I would like to propose a more moderate increase to $2,250/month.
partner	I understand that your costs are going up as well, but an increase from $2,100 to $2,450 would put too heavy of a burden on myself financially considering the state of the economy. As I’m sure you are aware, there are other options available within the area asking for the current rental rate. What would be the lowest rent increase that you would be willing to accept?
partner	Looking at my options i think i wouldn’t be renewing my lease because of the high price and the poor management thank you for your time.
partner	Dear Management, I appreciate you letting me know about the upcoming rent increase. Unfortunately, due to the current economy, I cannot accept such a high rent increase at this time. If you wish to negotiate, I’m open to that. Otherwise, I’m afraid I will not renew my contract and will be moving out. I’ve always paid my rent on time and have been a good tenant, so I hope you will take this into consideration. Sincerely, Rebecca C.
partner	I will only renew the lease if I can negotiate to $ 2,200 a month.I have gotten in contact with the landlord countless times to fix certain issues,just for my landlord to not respond.I had to take time out of my day to fix the shower head leak.
opponent	I am writing this letter to you to inform you that i would be staying but i would like us to still negotiate the price of my lease.
partner	I appreciate your notification about the upcoming end of my annual leave. Having considered the proposed rent increase to $2450 a month, I am reaching out to discuss the possibility of a more reasonable rate. The proposed increase is a significant adjustment for my budget. I have been a responsible and reliable tenant, and I would like to continue our positive relationship. However, I believe a more moderate increase would better align with market standards and my financial capabilities. I kindly request a reconsideration of the proposed rent, and I am open to discussing a figure that is fair for both parties. I look forward to your response and appreciate your attention to this matter. Kind regards,
opponent	good day, i received your mail and i would like to make known that i would love to stay and renew my rent. Beforehand, i would also like to renegotiate on the price of the rent increase. Its understandable that the rent be increased, but to such amount is quite exorbitant considering the fact that major repairs are always done my myself and not the company. With this reason, i hope you would agree to me paying the sum of $2200 instead of the $2450. Thanks
partner	I would love to stay here but I feel that is a jump in price. I wonder what causes that to go up. Could you maybe inform me why there is an increase?
opponent	Management, I do not intend to renew my lease. I’ve made just a handful of reasonable maintenance calls in my time here, and your response has been inconsistent. If the rent were to remain the same, I’d likely renew the lease, as I’ve grown accustomed to what to expect from your staff. An increase in the price when there are similar units in the neighborhood who could potentially have better responses to the needs of which I pay to have covered is unacceptable. I’ll take my chances elsewhere.
partner	Greetings, Thank you for the email. While I’m disappointed to see the rent increase by so much, I understand the apartment complex is a business and wants to maximize their profits. With that being said, it is always cheaper to keep an established client than to sign a new one. Considering I’m a tenant in good standing, would you be open to accepting $2,200/month instead of $2,450?
opponent	Hello, I’m sorry to hear that. It seems a bit much considering the type of apartment this is. Does that come with upgrades to justify the increased cost? I will have to take a bit of time to think about it. If it were only a small increase that would be one thing, but this is shockingly large. Thank you for letting me know, I’ll be in touch. And please let me know about the justification for the increase. Thank you!
opponent	I enjoy living in this apartment and would love to live here for many years. However, the sudden increase in lease may force me to explore other options. I’d be glad if you reviewed your decision to increase the lease and get back to me
partner	Hello Management Team, I would love to stay because I really like where I am at, but raising monthly rent by $350 is a pretty steep ask of us. If you are able to negotiate to get the price down a bit so it would be more reasonable for your tenants, we would gladly stay at this location! If you have any questions please let me know! Thank you
partner	Dear Management, Thank you for letting me know that my current lease is coming to and end. I am troubled to hear that you want to increase my monthly rent so much. I am aware that due to inflation everything is becoming more expensive. However there is a limit to what I can afford to pay in rent and furthermore there is a limit on reasonable rent in this area. It is in our mutual best interest to agree on a fair monthly rent. If I were to move out, you would certainly lose money and have to find another tenant. Would you consider charging $2250 per month? Best regards.
partner	Hello I do not like this increase in rent. Is this the best that I can be offered? Prices are going high all over the place and I would like to try to find the best savings for myself. Is there any way to renegotiate?
partner	Dear management for the apartment I live in, I appreciate you reaching out in advance of my lease expiring, allotting me some time to think this over. I have enjoyed my time living here, but considering the other similarly priced apartments in the nearby area, providing the same amenities, I’m not willing to pay the full $2,450 you’re asking for. Considering inflation, I would be willing to pay $2,200, but no more than that. Please let me know if this sounds agreeable to you. Sincerely, Tenant
opponent	Unfortunately I will not be renewing my lease. There are comparable properties readily available nearby for the same costs that I’m pay now.
opponent	Hi – I’d be willing to stay with a monthly rent of $2,200. This is the market rent of nearby apartment complexes so I am not willing to pay significantly more. I’d definitely prefer to stay here, we love the complex, but I can’t justify paying that much in rent. I’m sure you’d like to keep the unit rented as well and not have it sitting vacant due to a higher-than-market rate. Please let me know.
opponent	Dear landlord, thank you for the offer of renewing my lease. If I understand it correctly you are looking at increasing my rent by $350/month netting you an additional 2 months of rent per year. That’s clearly excessive in the current market. I will have no problem finding a comparable apartment elsewhere for less than my current rent. Given the state of the apartment, you’ll be hard pressed to find a new tenant at your desired rent. I’m willing to offer you a $75/month increase in rent to save you the risk and expense of finding a new tenant. Please let me know if you’d like to accept my offer. Regards, Tenant
opponent	I will not be willing to pay the rent increase. It’s already ridiculously high! I’ve have to spend my own energy, and money doing repairs. Other apartments in this area are cheaper! If you can’t come down on rent, consider this my 30 day notice.
partner	Hello management, I am considering your proposal in tandem with proposals from other management teams. I have begun looking at potential offers from other places and they are more competitive with their pricing and willing to meet me halfway in their pricing. However, since I am already a tenant of yours, and I would prefer to stay where I am, I am looking to negotiate with the your pricing model. So far, I have been offered prices significantly lower than your quote and, in some cases, at an increase in square footage. I understand your need to retain profit and see me as just a number. Because of this, I would likely be moving to a new apartment. If you are interested in meeting me with a compromise like these other places are, I would be ecstatic to remain a tenant with you. However, unless some sort of agreement can be met, my business is better taken elsewhere at this current point in time. Thank you for consideration and I look forward to hearing back from you. -Tenant.
opponent	Hello Mangement, Thanks for letting me know about the rent increase. I am trying to understand the $350 increase, since I had to fix a leaking shower head by myself. I pay my rent on time, which I’m sure is a positive for you. However, there is always other options for me. Thanks
opponent	Hello management, I do love this apartment, but unfortunately that rental price is much too high for me. I ask you to please reconsider. As you know, I am a great tenant who always pays their rent on time and doesn’t cause any issues. I am willing to pay an extra $100 per month. Let me know if that is acceptable. Sincerely, Tenant
partner	I have had several issues since my time residing here that I don’t feel like were resolved in a timely manner. My current rent of $2,100 has been hard for me to maintain, and I won’t be able to do a higher rent especially for the lack of service I am getting. I would love to stay if there is anyway we could negotiate something else, but if not I am afraid I will have to look elsewhere.
opponent	I would like to stay here, but I don’t think I can continue to do so at the increased cost. Is there any room to offer me a discount since I have been a reliable tenant that always pays their rent on time? If not, I will pursue my other options for places to rent. Thank you,
partner	Dear Owner: I understand that with inflation you have rising costs to maintain the building but I would like to propose a counter offer. I have been an excellent renter with no problems of any kind and I always pay my rent on time. If I stay here you will have continued rent with a reliable renter and no loss while you look for a suitable replacement and you would have to take a chance on finding one who pays reliable. Therefore I would like to make an offer of an increase in rent of $100 instead of $350, I think you’ll be ahead in the long run. Thank you for your consideration.
partner	Dear Landlord, I would like to stay, but would like a breakdown of the reason for the price increase. Have your costs increased for maintenance or other needs? This will help to aid in my decision. I look forward to hearing back from you in a timely manner. Sincerely, Tenant
opponent	Hello, I received your notice about the rent being increased. Based my calculations, the increase seems to be extremely high percentage wise. I will do my due diligence to find out if the increase is legal or not. Legally, the rent should not be raised more than 10%. This is a 17% raise. I would like to continue living here, however, the amount of the increase seems over the top to me. I will have a tenant lawyer contact you soon so we can discuss my options. Regards, Tenant
partner	I received your letter about the potential rent increase were I to renew my lease. First, my time here has been enjoyable, and I appreciate the community and the amenities you’ve provided, but I’m concerned about this significant rent increase. I’ve consistently paid rent on time throughout my lease and have taken excellent care of the property. Keeping me on as a tenant ensures stable rental income for you with little in the way of maintenance and repair costs. The proposed increase would impose a significant financial burden on me, especially considering the current economic client. It is also out of step with the current rental market in this area. If you could make a smaller adjustment, it would significantly increase the chances of me renewing my lease. I would love to continue residing here, but I need you to reconsider this steep rate increase. Please let me know if there’s an opportunity to discuss this further.
opponent	Greetings, I received your message about the rent increase. I love this place - you have been very responsive and I’ve always paid on time. I’m also a great tenant and have given you no problems. I would prefer to stay here but there are cheaper options elsewhere. Can we meet to discuss the rent options? Thanks
opponent	Hello, I see that you are looking to increase our rent. In this economy I really can’t argue with wanting to get more money. But how can you justify the price increase when most complexes in our area are staying at the $2,100? I could understand the increase if all of our problems were solved as soon they came up, but just recently I had to fix and replace my showerhead because you never responded after I brought up the issue. Am I just supposed to accept the fact that I will have to pay more and you will continue to drop the ball like this?
partner	I appreciate your position. Inflation is up and my current rent doesn’t go as far as it did just one year ago. I understand that it may be necessary from a your point of view to raise rents, however I feel that the new rent prices my current apartment out of line with comparable options in the area. Most other apartments are around the same cost as my current place. I’d be more than willing to accept a lower rent increase. I think an increase of $100 would be fair. This way I don’t have to go to the trouble of moving to a nearby apartment and you don’t have to to try to rent an apartment that’s almost $400 more per month than nearby comparables. All this at a time when people have less money to spend on groceries and heating costs much less rent when there are less expensive options available.
partner	Dear Management, I’d like to know why the rent is being raised up $350/month. Are we going to see an increase in amenities and benefits to living here? Are maintenance requests going to be more of priority going forward? What should I expect to see to justify the price increase? There are other apartments in the area that are similar and are keeping the same rates. I would like to avoid having to move and resettle into a new place, both because of the expenses and I truly enjoy living here. I understand that inflation and times are tough, but you are receiving money from tons of tenants, and I’m not going to receive a cost of living adjustment from my employer. I’m hoping we can meet to talk about this, Sincerely, Your Tenant.
partner	Good afternoon management, I am writing to you about my lease renewal. I have been a responsible tenant and have always paid my rent on time. I also take very good care of my property. I am a little disappointed to hear about the rent increase especially with management taking sometime to fix some things that were wrong with my unit. I am writing to you to ask that my rent be kept the same price. I am a good tenant who has cause you no troubles in the past. If you are unable to meet my request I will look elsewhere. There are other properties that offer more for the same price. Thank you kindly
partner	Dear landlord, While it is your right to raise the rent, it is highly to be logical and reasonable. I have been doing some repairs and services, every now and then, after I informed you and waited for your response and actually got no response from you. Looking at my point of view, it is quite unreasonable to raise the rent. I am sure you will understand and co-operate. Sincerely, Tenant.
opponent	Thank you for the offer, but I cannot accept the terms as it is. The rent you are proposing is higher than any other apartment in the area for comparable amenities. I have better options down the street at a better price. If anything, you should be decreasing my rent for the times I’ve had to do your job, like maintenance around my place. You should take that into account before you lose all your tenants. What you’re offering is not worth what you’re asking.
partner	Hello Management, I want to stay as it’s been a pleasant experience overall. There are a few things I would like to address, such as the leaky shower head that I had to fix, as I never heard back from you all. I am not unhappy here, but fixing things like these takes time and money from me, and I would like to negotiate the new rent price. Even though I am not unhappy if the rent is increasing by over 15% percent, that seems excessive as other prices around the area are similar or even lower. Let’s schedule a meeting to discuss some of the things that are still broken and discuss the new rent amount. I would love to stay here as I won’t have to move but only if my needs can be met. If nothing else, I’d like to meet halfway; thank you.
opponent	Hey there, reaching out to let you know that I began to shop around at alternative places in the neighborhood and stumbled upon prices going under my previous rate. I love being a tenant here and have been reliable since I moved in, is there any possibility that I could have my rates stay the same or go to $2,200 instead? Best, Tenant
partner	I understand that in this todays’ economy it is not unheard of to increase the rent. The issue to me is the responsiveness when there is an issue with my apartment, you fixed the door lock for me in a timely manner and I am grateful for that, but the other issues with my apartment there was no response back from you. If response time can be communicated by the end of this current lease, then I will definitely renew my lease. Thank you.
opponent	Dear Management, Thank you for the lease renewal notice. I’ve considered the proposed rent increase to $2,450, and it’s a bit challenging for my budget. I’m open to discussing the possibility of negotiating the increase or exploring incentives for a continued lease. Can we schedule a meeting to discuss potential options? Looking forward to your response.
opponent	Dear Apartment Management, Thank you for the renewal offer letter. I love living here, but it is difficult for me to justify to myself the high rental rates given the apartment amenities and the less than ideal response to issues that have come up at the apartment over the last year. It is important to me that I am a responsible and friendly tennant. For example, when I noticed an issue with the shower, I took matters into my own hand and fixed the showerhead knowing how busy management was dealing with more emergent issues within the building. I have done some research in the area and an equivalent apartment is available for $2,000 / month. Given the current state of the economy, I would like to request a slight reduction of our monthly rent by $100 which I believe is in line with the neighborhood average for a similar sized apartment. I believe this is a fair rate and would help us maintain residence here. Please let me know if you need anything else on my end.
partner	Hello, Thank you for the information regarding a rent increase. I would like to stay as I genuinely like the apartment and have had an overall positive experience. However, there have been a few unaddressed issues, including the leaky shower head. If I sign the lease today, could my rent stay the same? Or perhaps include a smaller increase? Thank you, Tenant
opponent	Dear Management, I have read your email concerning my lease and the increase in two weeks. I do understand that this may be necessary in this economy. However, I am unable to afford this new amount. Could you please consider a lower price, maybe we could meet in the middle? Thank you for your consideration. Your tennant
opponent	Hello management, I received your email about the rent price increase and was wondering if there will be upgrades done to the units. I know inflation is ever present but it has been at 3.7% the past year, that would bring the new total to around $2180. Now a $100 raise would be expected at this point but more than that I would expect promises of decreased maintenance wait times and upgrades to the apartment. Sincerely, Resident
opponent	Management, It’s unfortunate to hear about such a drastic increase in my rent. I feel as though I’ve been a good tenant to you- the apartment is kept clean, I’m quiet and respectful, when I need your help about an issues a landlord is supposed to take care of and don’t receive it, I’ve managed to fix all of the issues myself. Speaking of these issues, there are plenty of other things that need fixed and I don’t feel raising the price of rent is fair when multiple parts of my apartment are falling apart, breaking, or don’t work. I understand having to raise the rent but, like I mentioned, raising the rent when half the apartment doesn’t work doesn’t seem ethical or the correct thing to do in this situation. I will comfortably pay $2,250. Thank you.
partner	Due to email about the renewal of my lease I must decline your generous offer. I understand that cost of living wouldd warrant an increase but feel that this increase is way to high. Also, I do not feel that you have the tenants best interest, your comment “renew or move” was rather harsh and led me to believe that you prefer that I move. Therefore with the 2 months remaining on my lease I shall be preparing to “move”. Thank you for your notification.
opponent	My main piece of advice is to negotiate with the management and both should reach an agreement on the price increment.
partner	Dear Management, I am responding to your message regarding my decision to re-new or relinquish my current lease. I would like to re-new my lease but not at the substantial rate hike you’ve specified. The apartment needs to be updated and a few of my repair requests have been overlooked by management. If you would consider negotiating a lower price that is appropriate for the value of this apartment as well as considering my income level, please reach out to me as soon as possible. Otherwise, I will unfortunately need to look for another apartment space.
partner	Dear Management, I hope this message finds you well. I recently received your email and wanted to discuss the potential lease renewal. I’m genuinely interested in continuing my lease, but I’m a bit concerned about the proposed rent increase. Throughout the past year, I’ve strived to be a responsible tenant, ensuring timely rent payments and the proper upkeep of the property. In consideration of a longer lease term, I’d be willing to negotiate a more reasonable increase in rent. I completely understand the considerations about maximizing profits. However, I believe there might be room for discussion. As someone dedicated to maintaining a stable and long-term tenancy, I genuinely think a moderated rent increase would work well for both parties. I’m more than happy to arrange a meeting at your convenience to further discuss this matter. Thank you for your time and thoughtful consideration. Warm regards, Shane Mckay
opponent	Dear Management, Thank you for reaching out. I’ve taken some time to think about the lease renewal and the unfortunate increase in rent. The increase is especially disappointing considering the numerous repairs and fixes I’ve had to take care of because of the delayed responses from management in fixing them. While I understand the rise in costs across the board, $350 a month increase in rent is unacceptable. I’ve enjoyed staying here and have, for the most part, appreciated management, but as a long-time tenant in good standing, I can’t see paying more than $2200 a month in rent. This is still comparable with similar rentals in the area. I look forward to staying here. All the best, Tenant
opponent	I hope this message finds you well. I greatly enjoy my time here, but as the lease renewal comes up, I sincerely am interested in continuing living here. However, I’ve recently received offers for apartments in the same area with better rental prices. Given that I’ve lived here for a long time, I was wondering if there might be room for discussion regarding the rent increase and whether it can be decreased from the proposed amount.
opponent	Dear Management Company, I would love to renew my lease, though i do believe that the rent increase is a little too much for me. As i was doing research in the area, it seems as if rent is very similar as to what i am currently paying. I would be willing to work something out in order to keep my current rent price. There have been issues in the past where i have had to fix my own problems in the apartment (the leaking showerhead for example). It took about a week to get someone in, but i was able to make the fix myself. This has not been the only instance, there have been many. So, i’d be more than happy to renew my lease with the same price if I can handle my own problems here. I love living here, but am willing to leave if we don’t reach a reasonable agreement. THanks, -Me
partner	Management, unfortunately due to the finnicky attempts at contacting you to fix my showerhead resulting in me fixing it myself using my money, and the increase in monthly rent. I decided that I will not renew my lease. I will find another apartment with hopefully better responding management for maintnence. I understand you have a business to run, but over 2,450 a month is kind of ridiculous. I have other necessities to pay for and I don’t make that kind of money.
opponent	Dear Management, The $350 rent increase is unacceptable. I’ve live here for years and it’s been great. However, the service you have provided is so-so. I was forced to fix my own showerhead after I have requested for it to be fixed several times. I didn’t hear anything from you at all. That’s why I did it myself. If this is the type of service you’ll provide for $350 more in rent then I’m afraid you’ll lose this long time tenant.
opponent	Dear management I would like to solicit and ask for a bit reduction in the price of the house rent this came as a surprise as to I would like to have at least been told fews months or earlier before now because it seems improtu and in prepared for, I have been in the staying in the house for many years now and have build a relationship enough with the management to at least notify me earlier about the price but all things been said I would like to negotiate about the price as to I can’t afford to pay the whole 2450 dollars in the next two months has this is been such an unprepared for incident, I would appeal to the manage to the give me some time or either I pay half f the rent payment and pay up later or in installment, considering I have paid up my rent for the whole year before it dies in the next two month, and with the increase in rent I would like to ask for some renovations in the kitchen section where some appliances are old and about to go out service
partner	Dear management, This increase in rent is, quite frankly, absurd. Unless we can negotiate the price down a bit, I am considering moving. There are other apartments in the area whose rent is similar to what I am paying now, and the costs in moving to said apartments is probably worth bearing because of this absurd jump in rent. Other issues like your middling response to fixing my shower don’t really sell me on paying for this rent increase. I look forward to your reply about negotiating the rent increase. Sincerely, Tenant
partner	Dear Landlord, This is a very high amount of rent increase for me and will cause me financial hardship. I am a good tenant who pays on time and keeps the apartment clean and well-maintained. I would be willing to pay $2250 per month and to sign a one year lease renewal. Please let me know.
partner	Hello. I understand that in the current economy, the cost of living is increasing. Unfortunately, wages are not increasing at a rate to match that. I will be unable to renew my lease at an increase of $350 a month. However, I could afford a smaller increase. Is there any room for negotiation? Thank you for your consideration.
opponent	Dear Management, Thank you for informing me about the new rent cost increase.   Unfortunately, that’s much higher than what I’m willing to continue my lease with. Conversely, I’d be willing to continue my lease at $2250 per month. I’ve been an exceptional tenant who has never missed a rent payment, and I’ve passed all unit inspections performed on my living space since the first day that I’ve lived here. I haven’t caused any disturbances amongst my fellow neighbors, and have even made recommendations to my friends about renting here. I believe that the cost of finding a new tenant who may not be as ideal would outweigh the benefits of no longer having me here as a tenant. Please take these into consideration as you make your final decision. I look forward to hearing from you.
opponent	While I appreciate the opportunity to continue living in this apartment, I have some concerns about the proposed increase in rent. Despite some positive experience with your responsiveness as a landlord, there have also been issues such as the delayed response to the leak in my showerhead.
opponent	Management, Thank you for reaching out. I have truly enjoyed living in my apartment, but I have to say I’m a bit surprised by your proposed rental increase. By my math, that is just under a 15% increase. That seems a bit steep for me. I have researched comparable options in the area and most are within the range of what I am currently paying now. I understand that rent rarely stays the same year of year, but 15% seems excessive especially when the rest of the market is within a 3% difference of my current rent. I understand that this is a business and you want to make money, but this is a gamble on your part if I move out. You will need to get the apartment ready for a new person which will probably cost your $500-$700 for cleaning, painting, and any additional repairs. Also, I don’t think you will be able to rent this place at $2450 based on the rest of the market. Instead I propose a 3% increase or $2163 per month. Thanks & I look forward to speaking with you.
partner	I believe that I have been a model tenant during my time at this apartment. I have communicated promptly when maintenance issues have arose, and I pay my rent on time, every time. A rent increase of $350 per month is not feasible for me, but I understand that inflation and increased costs can lead to a need to increase rent. I’d like to propose a 15 or 18-month lease term at my current rate–keeping my monthly expenses affordable and providing you with more sustainable income. Please let me know if you would like to discuss further.
partner	Good morning, I am in receipt of your email regarding the $350 a month rent increase. I would like to know how this 14% increase would benefit the building; ie capital improvements, repairs, etc???? In saying that, how will this large increase benefit the tenants. I would like to fully understand your position and needs prior to extending or ending my lease. May I set up an appointment to speak with a management representative face to face? I would like to see the appropriate documentation including income/expenses, taxes, etc that were pertinent to this decision. Thank you so much for your response to this matter. I look forward to speaking with someone in a timely manner. Please confirm receipt of this email as well as options for meeting. Thank you, AE
opponent	To management, Thank you for reaching out about the rent increase updates. I was intending on renewing my lease, but did not anticipate this increase. I am hoping that you are willing to negotiate this new price with me; otherwise, I will have to look at other apartments in my price range. The cost of moving will still be less than this rent increase. I believe I have a lot to offer as a tenant. I have been doing my own repairs and up-keep (e.g., fixing a leaking shower head). I have excellent credit and have always paid my rent on time allowing the management office peace-of-mind. Considering these factors, I am not willing to pay an additional $4,200 annually on this unit. If you keep my rent as it is($2,100/month) then I would be willing to increase my lease to 18-months instead of 12. Let me know your thoughts on this. Best, Hopeful Tenant
partner	Dear Management, I have enjoyed renting this apartment; however, I am unsure that I will renew the lease agreement if the price hike remains firm. Unfortunately, the new rent price is simply out of my budget and, more, there are similar apartments in the area that offer the same amenities at lower prices. I would prefer not to move out so if there’s a chance to negotiate the price, let me know. Sincerely, Renter.
opponent	Thank you so much for the advance notice of the possible increase in my rent if I decide to renew my lease. I have been in this apartment for 22 months, and in that time my payment has never been late. I keep my apartment clean and in excellent order, even having a faucet fixed at my own expense so that the apartment complex would not be wasting expensive water. Knowing that the cost to find a suitable tenant, together with the usual renovations costs between tenants, would be around $5,000. It would take you almost a full year to just recoup your cost. If you raised my rent too $2200 you would be ahead $1200 over the year, with no outlay of expenses and a solid tenant who takes pride in the apartment. Will you please rethink the proposed rental rate hike?
opponent	Dear Management, Thank you for reaching out regarding the lease. I have some concerns about the increase in rent. I feel that the almost 17% increase is not justified by your lack of action on certain issues. Recently I had a leak in the shower that I had asked to be fixed but did not receive a timely response. As such I had to have it fixed at my own expense. I understand costs go up but I would ask that we can compromise at a more reasonable rent request. If not, though sadly as I have enjoyed living in this apartment I believe I could find other accommodations at a price point closer to my current rent. Please let me know your thoughts so we can come to an agreement that we both feel is best. Thank you.
partner	Hello, I was not informed of the increase in rent and I feel like this is very last minute. I find this increase to be too high and unacceptable. I am also taking into account that you were not responsive to several physical issues I had with the apartment that I ended up having to fix myself. I find this unacceptable as well. I have spoken to others about their experience with this apartment and they have had similar issues arise. I am sorry, but I will not continue being a tenant here unless the rent increases by no more than $100 a month. There are several other apartments available that I am interested in and they have current openings. Thank you.
partner	Hello Management, I am willing to renew my lease but during my time I was not able to get the help I needed sometimes. I would prefer if this price was lowered due to this fact. I do understand that you want to keep making business and I can pay but a reduction is fair to the both of us. I want to be a loyal customer to your service so I just want you to hear me out because I am doing that as well.
opponent	I am writing in response to the rent increase notification I received. I have enjoyed living here, have always paid my rent on time and keep my apartment in good condition. However, the rent increase exceeds the amount I have budgeted for rent. There are comparable rental units available nearby with similar amenities and space at rental costs that are the same as my rent now or lower. I would prefer to remain here at my current rent or at a minimum of a $50 a month increase. You would save the expense of updating the apartment, lost rent and advertising for new tenants. Please contact me about this matter if we can negotiate this.
opponent	My main piece of advice is to negotiate with the management and reach an agreement with them on what is affordable for you to pay.
opponent	Dear Management, Thank you for reaching out. I am curious to know why the increase in rent. Nearby units are going for about the current amount and to my knowledge, I have been a good tenant and we have had a very good relationship during my time here. I pay rent on time and seldomly require assistant in my home. I certainly do not cause any issues and have been an exemplary tenant. How can you be certain you will have the same relationships with new tenants? I do not think the increase is ideal for me so if this is non negotiable then I understand and will have to take some time to consider if I would like to renew. Sincerely, Tenant
partner	I appreciate the advanced notice of letting me know that my rent will be increasing by $350 each month with plenty of time to pack up and get ready. I have been looking around at the costs, services, and accommodations at least ten other apartments close by to see who will make me the best offer for my money. I also interviewed and talked inside several tenants who live at these apartments for at least 6 months to get a sense of their experiences living at these apartments long term wise and how the landlords and management treat them. Overall, I have heard great reviews from each of these tenants living at their apartments that are happy with the through and prompt services that the landlord and management provide them whenever they complain about a problem that needs to be fix at less than or at the same amount of money that I am currently paying monthly to you. Unless, you can make me a better or great services, then I am going to end my lease and move to one another apartment.
partner	Hi Management - A 16%+ year over year increase in rent is well above inflation and is not in line with the level of service that I have received during my tenancy. Specifically, I made a request for a leaky faucet last month that was not answered in a timely manner. I would propose a $2,200 rent which is in line with inflation. Best,
partner	To Management: I will not be renewing my lease, given the rise in the price of my rent which, frankly, is above average compared to comporable properties in the area.
partner	Dear Management, Thank you for reaching out regarding my lease renewal. I love living in this community but there are a few things I have to consider before signing another lease. The issue with the door lock was solved in a timely matter; moreover, the issue I was having with the shower leaking did not get resolved. I had to get this fixed because after waiting days for repair the issue did not get resolved from your team. By your team not responding could have caused an extreme amount of damage to the place and my property. I will consider signing another lease if we able to stay at the current price for rent. Sincerely, Tenant
opponent	Dear Management, While I do love the apartment and would love to stay, a $350 increase is awfully steep considering the cost of similar properties in the area. Is there anyway we can split the difference on the increase, at $2,275? Sincerely, Tenant
partner	Hello, We have enjoyed living here for the last year and have been great tenants. We pay our rent on time and kept our apartment in great shape. Unfortunately, this renewal offer is way too high and we are hoping our good record can be considered. Is there any way this can be lowered? Thanks,
partner	I DO NOT WANT YOU UPSET YOU BUT AFTER THINKING ABOUT EVERYTHING I HAVE DECIDED NOT TO ARGUE THIS RENT INCREASE AND JUST STAY WHERE I AM AT! THE COST TO MOVE AND ALL OTHER WORK MOVING PLUS ADJUSTING TO A NEW PLACE AND AREA IS NOT SOMETHING I AM READY TO DO I PERFER TO JUST STAY HERE! I APOLOGIZE IF YOU DISAGREE IN MY DECISION BUT THIS IS WHAT I WANT !
partner	Dear Management Team, I have liked living at this apartment and would love to stay; however, the proposed price increase is far above the current rates of any of the neighboring apartment complexes. I know that maintaining high occupancy of high-quality tenants in the current economic environment is a priority for many landlords. I have always paid my rent on time, never been disruptive to my neighbors or the general community and have even completed some maintenance items on my own when the management company didn’t respond to my work orders. By fixing my own showerhead, I have personally saved the landlord at least $200 by not having to pay for a plumber callout. I would be willing to stay here at $2200, which would help me avoid $600 in moving fees and time to select a new apartment, which are all in the $2100 range in our area. This would also help the landlord avoid a month of vacancy, which is a huge savings when broken up over a year. Please consider my offer and let me know.
opponent	Thank you for reaching out about the upcoming lease renewal. In considering this offer, I would like to take some time to evaluate my options and think about my budget. I understand that you have your interests as a management company and I also have mine as a tenant. It’s essential for me to ensure that my housing remains affordable and suits my financial situation.
opponent	Hey management, I noticed the rent increase, i guess I’m a good tenant and I have been taking good care of the place. There have been sometimes where I had to handle maintenace myself, which was a bit of a hassle. Considering, all that i think a more considerable rent would make sense, How about we find a neutral ground where we both feel good about it? Best Regards. Nate.
opponent	Thank you for your letter about renewing the lease. I understand that raising the rent is the a business decision and necessarily a reflection on my tenancy. However, have paid my rent on time all year and addressed repairs myself when it wasn’t convenient for the landlord. The cost of living has gone up and raising the rent would be a significant hardship for me. I would appreciate you consider keeping the rent the same because I have been a good tenant and there would be significant cost finding a new tenant who would be as amenable.
opponent	No I will not be renewing the lease, Not for the price you have suggested at least. At this point the services you have provided related to issues at the apartment don’t merit a rate increase like that. So unless you would like to negotiate on things I will not be renewing.
partner	Hi Management, I wanted to renew the lease with you but the renewal rent is too high which I don’t consider as legit. So, I am not anymore interested in renewing the lease with you guys.
partner	Good afternoon, I am currently renting a tenant at 123 Park Place and was notified of the rent increasing by $350 in the coming year. While I have enjoyed living in this apartment, there have been numerous times when I have fixed problems around the apartment due to slow or no action from this company. I am a good tenant who pays rent on time, keeps a clean home, and does not cause any issues with my neighbors. I also do not mind fixing simple tasks around the apartment as called for. However, considering how often this has occurred and the fact that properties in the area are not increasing in value, I am asking to keep my rent at the $2100/month agreed upon previously. I welcome a meeting between management and myself to discuss this matter further. Thank you for your time.
partner	Hello Management, We are disappointed to hear about the price increases. While we enjoy living here, a $350 increase is not reasonable compared to the other options in our area. We hope to come to another agreement that will benefit both of us. Best, Tenant
partner	Hi there, It’s great to hear from you! While we’ve loved living in this complex, we can’t justify staying at a rate higher than $2,200 per month… We think this increase is more than fair given the rate of inflation, and accounts for our good behavior as reliable tenants. If this rate works from your end, please let us know. Otherwise, we can put in our 60 day move out notice. All the best
opponent	Hello, Thank you for the heads up on my lease renewal and the increase of rent. With this increase, I want things to be done in my apartment before I pay you anymore money than I already do. I would like things to be fixed more on a regular basis when I submit tickets for them. I would also like as well things were taken more care of and handled a lot faster than most things have taken since I have lived here. Going forward, I will only pay this increase if things were taken care of more and things to my apartment were fixed in a more timely manner. If these things cannot be done, I will be moving out and not renewing my lease. Thank you
opponent	Management, I am very interested in continuing my lease as I love the apartment and the community. However, I am not currently in a position to be able to cover such a large increase in my rent. I do understand why there might be a need for an increase in the rent, I will only be able to stay in the community if we can agree to a more modest increase. By working with me on this you not just be helping me out as I would be able to reup my lease, but you would also be able to realize a great deal of savings. By working with me to stay you will not need to worry about the apartment going without a tenant for any period of time, you will not have to expend the cost of cleaning of repair prior to a new tenant, and since I have already been here, you will not have to deal with the issues that can go along with another unknown tenant. Thus I would offer an increase to $2250 a month on a renewed lease. Thank you,

hmm, this isn’t very clean. Not sure the effects of labels are really coming out here (at least in demeanor). But maybe if we properly rate all of these items, we’ll see the small effect sizes emerge.

Situational Interdependence Scale (conflict subscale)

Participants indicated their agreement (1 = Strongly Disagree to 7 = Strongly Agree) with the following items:

1. The management company prefers different outcomes than I do in this situation.
2. We can both obtain our preferred outcomes [R]
3. It is difficult to make us both happy with the outcomes of this situation
4. Both of us can achieve our most desired outcomes in this situation [R]
5. Our preferred outcomes in this situation are conflicting
6. What satisfies me also satisfies the management company [R]

alpha = 0.86

label	SIS_mean	SIS_sd
opponent	4.611667	1.279436
partner	4.506536	1.130369

t(195.99) = 0.62, p = .537, d = 0.09

No difference. This is consistent with our previous studies - no effect of label on zero-sum perceptions of the negotiation.

Judgments about the lanadlord/management company

We also asked them to indicate their beliefs about the landlord and management company (1 = Strongly Disagree to 7 = Strongly Agree)

judg_1: It’s unfair that management company wants to raise rent
judg_2: The initial offer that the landlord made was too extreme
judg_3: I believe the landlord will bring the price down in response to my email

item	label	mean	sd
judg_1	opponent	4.980198	1.523025
judg_1	partner	4.911765	1.641678
judg_2	opponent	5.881188	1.079696
judg_2	partner	5.774510	1.363650
judg_3	opponent	4.643564	1.616070
judg_3	partner	4.137255	1.522369

judg_1: t(200.15) = 0.31, p = .758, d = 0.04
judg_2: t(191.75) = 0.62, p = .537, d = 0.09
judg_3: t(200.03) = 2.30, p = .023, d = 0.32

haha wow, that’s actually pretty cool. People who negotiated with an opponent, as opposed to a partner, believed they wrote more effective emails. Maybe they’re right!