Page 1

Column 1

Chart Gender of Training Participants

Chart Gender and Organisational Affiliation of Training Participants

Characteristic Communication training for CSCs, N = 61 Diversity and Inclusion of CSCs, N = 141 Somcas, N = 111 Valuation, N = 151
Gender



    Man 6 (100%) 10 (71%) 10 (91%) 9 (60%)
    Woman 0 (0%) 4 (29%) 1 (9.1%) 6 (40%)
Government Organisation



    Civil Service Commission 6 (100%) 10 (71%) 0 (0%) 0 (0%)
    Ministry of Education (HSS) 0 (0%) 1 (7.1%) 0 (0%) 0 (0%)
    Ministry of Finance 0 (0%) 1 (7.1%) 11 (100%) 15 (100%)
    Ministry of Humanitarian Relief 0 (0%) 1 (7.1%) 0 (0%) 0 (0%)
    Ministry of Women 0 (0%) 1 (7.1%) 0 (0%) 0 (0%)
Premis Component



    CSC 0 (0%) 14 (100%) 0 (0%) 0 (0%)
    CSC-Com 6 (100%) 0 (0%) 0 (0%) 0 (0%)
    DRM 0 (0%) 0 (0%) 11 (100%) 15 (100%)
1 n (%)

Column 2

Chart Organisational Affiliation of Training Participants

Page 2

Column 3

Chart Usefulness of Training

Column 4

Chart Quality of Training

Page 3

Column 5

Chart Breakdown of Usefulness of Training

Characteristic Communication training for CSCs, N = 61 Diversity and Inclusion of CSCs, N = 141 Somcas, N = 111 Valuation, N = 151
Knowledge Improved



    Agree 2 (33%) 0 (0%) 6 (55%) 4 (27%)
    Strongly Agree 4 (67%) 14 (100%) 5 (45%) 11 (73%)
New Skills Learnt



    Agree 0 (0%) 1 (7.1%) 4 (36%) 5 (33%)
    Neutral 0 (0%) 0 (0%) 0 (0%) 1 (6.7%)
    Strongly Agree 6 (100%) 13 (93%) 7 (64%) 9 (60%)
Applicable Skills Learnt



    Agree 2 (33%) 1 (7.1%) 3 (27%) 1 (6.7%)
    Strongly Agree 4 (67%) 13 (93%) 8 (73%) 14 (93%)
Share Skills



    Agree 1 (17%) 2 (14%) 4 (36%) 4 (27%)
    Neutral 0 (0%) 0 (0%) 0 (0%) 1 (6.7%)
    Strongly Agree 5 (83%) 12 (86%) 7 (64%) 10 (67%)
Overall Usefulness



    Agree 0 (0%) 1 (7.1%) 4 (36%) 5 (33%)
    Neutral 0 (0%) 0 (0%) 1 (9.1%) 0 (0%)
    Strongly Agree 6 (100%) 13 (93%) 6 (55%) 10 (67%)
1 n (%)

Page 4

Column 6

Chart Breakdown of Quality of Training

Characteristic Communication training for CSCs, N = 61 Diversity and Inclusion of CSCs, N = 141 Somcas, N = 111 Valuation, N = 151
Training Organisation



    Agree 1 (17%) 2 (14%) 1 (9.1%) 4 (27%)
    Disagree 1 (17%) 0 (0%) 0 (0%) 0 (0%)
    Neutral 0 (0%) 1 (7.1%) 0 (0%) 1 (6.7%)
    Strongly agree 4 (67%) 11 (79%) 10 (91%) 10 (67%)
Adequate Breaks



    Agree 0 (0%) 4 (29%) 2 (18%) 6 (40%)
    Neutral 1 (17%) 1 (7.1%) 0 (0%) 0 (0%)
    Strongly agree 5 (83%) 9 (64%) 9 (82%) 9 (60%)
Useful Training Material



    Agree 2 (33%) 1 (7.1%) 1 (9.1%) 6 (40%)
    Neutral 1 (17%) 1 (7.1%) 0 (0%) 0 (0%)
    Strongly agree 3 (50%) 11 (79%) 10 (91%) 9 (60%)
    Strongly disagree 0 (0%) 1 (7.1%) 0 (0%) 0 (0%)
Problems Resolved



    Agree 1 (17%) 2 (14%) 1 (9.1%) 4 (27%)
    Neutral 1 (17%) 2 (14%) 0 (0%) 0 (0%)
    Strongly agree 4 (67%) 9 (64%) 10 (91%) 11 (73%)
    Strongly disagree 0 (0%) 1 (7.1%) 0 (0%) 0 (0%)
Pace of Training



    Agree 1 (17%) 4 (29%) 3 (27%) 3 (20%)
    Neutral 1 (17%) 0 (0%) 0 (0%) 0 (0%)
    Strongly agree 4 (67%) 10 (71%) 8 (73%) 12 (80%)
Training was Engaging



    Agree 0 (0%) 2 (14%) 2 (18%) 3 (20%)
    Disagree 1 (17%) 0 (0%) 0 (0%) 0 (0%)
    Neutral 0 (0%) 0 (0%) 1 (9.1%) 0 (0%)
    Strongly agree 5 (83%) 12 (86%) 8 (73%) 12 (80%)
1 n (%)