Basic Ticket Stats

Basic Totals

By Ticket Type

This section breaks support tickets up into different segments in two different ways.

Ticket Type #1

Ticket Type #2

Consultations

Number of 30-minute, one-on-one REDCap support consultations

Effort Percentage

Estimate of the percentage of effort directed to each broad category

Report Generated 2023-11-03 10:08:23.362099