Teaching Lab Annual Goals Progress Monitoring
FY23 Quarter Three: January 1st - March 31st 2023
Why:
At Teaching Lab, we set annual organizational goals to ensure we’re strategically and effectively pursuing our mission to fundamentally shift the paradigm of professional learning for educational equity. Our organizational goals are a statement of our priorities and our values, so it’s important that, as a team, we keep them close to our hearts and our work. It’s also important that we hold ourselves accountable for making progress toward them or adjusting course if our progress has stalled. To that end, with the help of leaders across our organization, we collect data quarterly about our progress toward our annual organizational goals. In a spirit of transparency and good stewardship, we commit to sharing the state of our progress regularly with our Teaching Lab community and with the stakeholders and communities with whom we collaborate in the work of educational justice.
What:
At Teaching Lab, we measure our goals through different inputs - financial data, participant feedback, and qualitative marketing and communications progress - and this results in a variety of forms of data. The variety of data demands that, for this report, we create a variety of visuals that we hope can sufficiently communicate our goals and our progress. The data displayed in the following data visualizations are an attempt at both enumerating and envisioning the change our organization seeks to achieve. In coordination with teams across Teaching Lab, we have leveraged our ongoing tracking of organizational goals to produce the following quarterly report. As we built the report, we’ve measured all that we can quantitatively and translated that data to visuals, adding narrative where quantitative measurement is not indicated.
How:
This layered visualization and narrative description of our progress toward our organizational goals is organized by organizational goal area. Every goal area’s data visualization or narrative is unique based upon the progress metrics and measurements that are most appropriate to that goal. For every goal, in addition to providing progress data, the functional leader for that goal area has offered their assessment of whether or not we are on track to reaching the goal before the end of the fiscal year.
Taken individually, the goal area visualizations enable targeted exploration of our progress in different functional areas. Taken together, the measurement of these goals and progress measurements can provide an overall assessment of Teaching Lab’s progress meeting the annual organizational goals that bring us closer to our mission of fundamentally shifting the paradigm of professional learning for educational equity.
Goal 1: Expand Reach
Goal: 10,000 educators reached, serving over 700,000 students
In Q3 we exceeded our FY23 reach goals, reaching 11,189 educators and 701,905 students.
Goal 2: Advance Educational Equity
Goal: 10% improvement between beginning and end of year in teacher equitable mindsets.
In Q2, we increased the percentage of teachers demonstrating equitable mindsets from 62% to 67%; we need to grow to 72% demonstrating those mindsets in the remainder of FY23 to meet our goal.
Goal: 10% improvement between beginning and end of year in CRSE practices.
In Q2, we increased the percentage of teachers implementing CRSE practices from 58% to 63%; we need to grow to 70% of teachers implementing them in the remainder of FY23 to meet our goal.
Goal 3: Increase Teacher and Student Learning
Goal: 10% improvement between beginning and end of year in teacher content knowledge
In Q2, we increased the percentage of teachers demonstrating content knowledge from 49% to 55%; we need to grow to 59% demonstrating content knowledge in the remainder of FY23.
Goal: 10% improvement between beginning and end of year in teacher practice
In Q2, we increased the percentage of teachers who have made improvements in their teacher practice from 51% to 55%; we need to grow to 61% making improvements in teacher practice in the remainder of FY23.
Goal 4: Generate Revenue
Goal: Earned revenue: $6M
At $7.6 M, we’ve exceeded our FY23 revenue goal, increasing our earned revenue from $6.36M in Q2.
Goal: Philanthropy for internal operations: $6.5M
We’ve generated $4.1M in philanthropy for internal operations; we will need to generate an additional $2.4M to meet our FY23 goal.
Goal: Philanthropy for programmatic delivery: $2M
We’ve generated $5.4M in philanthropy for programmatic delivery, exceeding our FY23 goal.
Goal: Total Programmatic Delivery Revenue: $8M
We’ve generated $12.3M in programmatic revenue in Q3, exceeding our FY23 goal.
Goal: Total Revenue: $14.5M
We increased our overall revenue $17.1M in Q3, exceeding our FY23 total revenue goal.
Goal 5: Be Responsive to Educators
Teachers
Goal: Teacher NPS > 50
In Q3, our teacher NPS decreased from 29 in Q2 to 23; we will need to 235 promoters (9s and 10s) to meet our FY23 goal.
Non-Teachers
Goal: Non-teacher NPS > 50
In Q3, our other educator NPS decreased from 60 in Q2 to 49; we will need at least 12 more promoters to meet our FY23 goal.
Client NPS
Goal: Client NPS > 50
In Q3 our client NPS increased from 33 in Q2 to 48, nearly meeting our FY23 goal.
Contracted services
Goal: 95% of contracted services or equivalent are delivered
In Q3, we increased our percentage of delivered contracted services from 88% in Q2 to 93% in Q3, nearly meeting our FY23 goal.
Goal Advancement
Goal: 80% of clients surveyed say, “Teaching Lab helped us advance our goals.”
In Q3, we increased the percentage of clients who say that we helped them advance their goals from 82% in Q2 to 93.11%, exceeding our FY23 goal.
Goal 6: Scale Front-line Delivery (facilitator/coach) Quality
Goal: >80% of participants say about facilitators/coaches: “They seemed fully prepared for the session.”
We exceeded this goal in our Q3, with 92.61% of all participants saying facilitators are fully prepared for the session and 92.06% of all participants saying coaches are fully prepared for the session.
Goal: >80% of participants say about facilitators/coaches: “They effectively built a safe learning community.”
We exceeded this goal in Q3, with 92.44% of all participants saying facilitators effectively build a safe learning environment and 92.06% of all participants saying coaches effectively build a safe learning environment.
Goal: >80% of participants say about facilitators/coaches: “They made adjustments based on participants’ needs.”
We exceeded this goal in Q3 with 91.67% of all participants saying facilitators made adjustments based on participants’ needs and 90.88% of all participants saying coaches made adjustments based on participants’ needs.
Goal 7: Be a Learning Organization
100% of revisions to existing products/services and design/innovation of new products/services are done with user feedback
In Q3, 66% of active Partnerships gained feedback from at least one active educator on revisions; 59% of active Partnerships gained feedback from at least five educators on new products/services. We need to grow the percentage of revisions done with user feedback to meet our FY23 goal.
Teaching Lab maintains cost of services at or below $1,500/teacher/year
In Q3, we are meeting this goal with a cost of services at $1,094 annually per teacher.
Teaching Lab innovates new models that improve impact and cost-effectiveness and generate an ROI by Year 3 of initial innovation investment
The Writing Pathways Project has designed EOY teacher surveys that will be administered in May.
As this is year one of the initial innovation investment, Year 3 ROI data is not yet available.
Goal 8: Innovate to Improve the Model
The Writing Pathways Project has designed EOY teacher surveys that will be administered in May.
As this is year one of the initial innovation investment, Year 3 ROI data is not yet available.
Goal 9: Create a flexible and partnership-driven team structure
Goal: By the end of FY23, >80% of Teaching Lab team members can explain the flexible project team structure
We increased the percentage of Teaching Lab team members who say they can explain the flexible project team structure from 74% in Q2 to 85% in Q2, exceeding our FY23 goal.
Goal: By the end of FY23, >80% of Teaching Lab team members say, “the flexible project team structure is an improvement over how we previously organized our work.”
In Q3, the percentage of Teaching Lab team members who say the flexible team structure is an improvement over how we previously organized our work increased from 40% in Q2 to 48% in Q3. We will need to grow this percentage by 32 points to meet our FY23 goal.
Goal 10: Research becomes the way we do our work
Goal: 90% of partnerships collect and analyze Educator Surveys 2x/ year
In Q3, the percentage of partnerships collecting data for our Educator surveys decreased from 86% in Q2 to 79%. We will need to increase this percentage by 11 points to meet our FY23 goal.
Goal: 90% of partnerships collect and analyze student data and teacher practice data relevant to their SOW and aligned to the FY23 evaluation plan.
This data will be available in Q4.
Goal 11: Create and sustain enabling conditions
Goal: At the end of the year, 80% of partners increase by at least 1 rating category on at least 1 enabling condition on the PL Enabling Conditions scorecard
Partnership teams attended enabling conditions workshops and completed enabling conditions rubrics. We will track whether partners increased by 1 rating category at the end of Q4.
Goal 12: Continue to become an antiracist organization
Goal: 80% of staff members say anti-racism is embedded into my work at Teaching Lab
In Q3, the percentage of team members who say anti-racism is embedded into their work at Teaching Lab decreased from 77% in Q2 to 71% in Q3; we need to reach 80% to meet our FY23 goal.
Goal: 80% of staff members say they understand Teaching Lab’s anti-racism principles and how we live them in our partnership design and service
In Q3, the percentage of team members saying they understand Teaching Lab's anti-racism principles and how we live them decreased from 83% in Q2 to 71% in Q3; we need to reach 80% to meet our FY23 goal.
Goal: “Staff NPS >40”
In Q3, we exceeded our goal with a staff NPS of 53.
Goal 13: Maintain financial sustainability
Goal: 80% of invoices are collected within 60 days
In Q3, 91% of invoices were collected within 60 days, exceeding our FY23 goal.
Goal: Earned Revenue/philanthropy ratio does not fall below 40%/60%
In Q3, Teaching Lab’s Earned Revenue/philanthropy ratio was 44%/55%; we need to increase the proportion of philanthropy in respect to the proportion of earned revenue we bring in to meet our FY23 goal.
Goal: Profit margin remains at least 6%
In Q3, Teaching Lab’s profit margin was 11%, exceeding our goal of 6%.
Goal: 4-6 month cash reserve
In Q3, Teaching Lab had a 5-month cash reserve, meeting our goal of a 4-6 months reserve.
Goal: Operational overhead cost (administrative and fundraising) is <25%
In Q3, Teaching Lab had an operational overhead cost of 27%, nearly meeting our goal of less than 25%.
Goal 14: Online courses support partnership development
Q1: We had not yet enrolled participants in our open enrollment courses.
Q3 Update: Due to small enrollment and attrition, we do not have Q2 data from our January courses to report. We received no enrollments for our Spring 2023 open enrollment courses.
Goal 15: Influence the field
Goal: “Teaching Lab engages in at least three (3)”large resource drops” w/ full communications plan focused on: CRSE, Foundational Literacy (k-8), 6-8 Math, and/or innovative PL (including the use of technology) and resources generate >1,000 downloads”
We have not yet executed a resource drop. We will need to execute 3 large resource drops to meet our FY23 goal. The Marketing and Communication and Program teams are working together to start developing a process for collecting resources for external distribution so we can make sure we have a continuous cycle of drops. This work includes meeting with program directors and establishing a project team in May 2023 for this work.
Goal 16: Operate efficiently and equitably
Goal: 80% of users say that organizational systems (monday.com, Canvas, Justworks, etc) increased their organizational collaboration, efficiency, or transparency
In Q3, the average percentage of team members saying the tools increased their collaboration, efficiency or transparency decreased from 81% in Q2 to 70% in Q3. We will need to improve the average percentage to 80% to met our FY23 goal.
The average broken out across tools is as follows:
| % Saying tools increased their collaboration, efficiency, or transparency | ||||
| Tool | Q1 | Q2 | Q3 | |
|---|---|---|---|---|
| Monday.com | 78% | 89% | 78% | |
| Justworks | 83% | 72% | 86% | |
| Expensify | 94% | 85% | 89% | |
| Canvas | 52% | 57% | 36% | |
| Average | — | 76.75% | 75.75% | 72.25% |
Goal: 100% of leads and clients are tracked in the CRM, following business rules
In Q3, there are no business opportunities without movement tracked in the CRM within 30 days; there are no business opportunities in the CRM without movement tracked in the CRM within 60 days; there are 10 business opportunities without movement tracked in the CRM within 90 days.
Goal: 100% of earned revenue and philanthropic pipeline data is updated, usable and accurate by the end of each month
No data.
Goal: 90% of FTEs and PTEs agree that they “have the data or information I need to do my work right”
In Q3, 81% of team members say that they have the data or information they need to do their work right; we need to increase this percentage to 90% to meet our FY23 goal.
Goal 17: Team members receive meaningful feedback for growth throughout the year
Goal: 80% of projects engage in project report card conversations
In Q3, the percentage of projects that engaged in project report card conversations decreased from 90% to 70%. The percentage will need to increase to 80% to meet our FY23 goal.
Goal: 100% of FTEs and PTEs are engaged in all relevant phases of the performance development system (PDS)
In Q3, we nearly met this goal with 93% of employees engaging in the Phase 3: Winter Check-In.
Goal: 80% of FTEs and PTEs who engage in the PDS report, at each phase, that the process is clear and/or valuable
In Q3, we nearly met this goal with 93% of employees engaging in the Phase 3: Winter Check-In
Goal: 80% of FTEs and PTEs who engage in the PDS report, at each phase, that the process is clear and/or valuable
In Q3, 72% of Teaching Lab staff expressed that the PDS process is clear and/or valuable across the metrics that measure this sentiment. We will need this average to increase to 80% to meet our FY23 goal.
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